Renaissance Cairo Mirage City Hotel

Hotels
Marriott
8.8 (270 reviews)
Ring Road, Mirage City, Heliopolis, New Cairo, Cairo Governorate, 11757 , New Cairo , EG

Pets allowed

Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Electric car charging station
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Friendly staff
Cons:
None mentioned specifically

Categories

Cleanliness
8.64
Rooms are excellent and well maintained, standard quality for this hotel tier.
Service
9.11
Staff were extremely kind, helpful, and professional throughout the stay.
Location
8.95
Charming and relaxing hotel located close to the airport and attractions.
Room Quality
8.6
Rooms are excellent and well maintained, standard quality for this hotel tier.
Amenities
8.63
The hotel has the newest equipment and excellent gym facilities.
Value for Money
8.59
Offers great service and amenities for the price paid.
Food and Beverage
8.94
Breakfast has a huge variety, and the dining options were well-prepared and delicious.
Overall Experience
8.91
Overall, an exceptional stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:51

Property Description

Experience luxury and relaxation at Renaissance Cairo Mirage City Hotel, where your perfect getaway awaits.

Spa and Wellness
Indulge in rejuvenation at our full-service spa, designed to provide you with the ultimate in pampering. Following your spa day, unwind in the outdoor pool or invigorate at our state-of-the-art fitness center.

Dining Excellence
Savor a culinary journey at Citron, one of our three exquisite restaurants, or take advantage of 24-hour room service. Enjoy a refreshing drink at one of our two bars or poolside while reveling in international cuisine.

Business and Connectivity
Stay connected with complimentary wireless and wired internet, a well-equipped business center, and expansive conference facilities that cater to all your professional needs.

Book your stay today and discover an oasis of comfort and elegance in New Cairo!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.8
Based on 270 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.94
Overall Experience: 8.91
3
351nigelh Business London, England
10
Best method ever!
Pros:

Absolutely the best method I have ever had! The Reception staff are lovely, and the mass was fantastic!

2026-03-18 via Tripadvisor
M
Mario33333333 Business
10
Great stay
Pros:

Very wonderful hotel. All the personal is very kind and helpful. I come in Egypt every month and I always come to this hotel. Wael from navigator will help you with all the movement and tours. He is very good. Number one.

2026-03-18 via Tripadvisor
P
P3634MOahmedm Business
10
Real Mark Developments Iftar
Pros:

I booked an Iftar event for our company and to be honest the whole crew in Renaissance Mirage City blew me away, how professional, respectful, organized, decent and unmatched they are.
Thank you so much Renaissance Mirage Events and everyone who participated. You made everything so easy and smooth from the very beginning.

Thank you Mr.Michael Milad
Thank you Mr.Hany Khallaf
Thank you Mr.Salem and Mr.Peter
Thank you Hisham and Abdelghany
Thank you Ashraf, Ibrahim, Ahmed and Emad from AV.

Thank you for the chefs and the whole staff, the food was exquisite.

Very highly recommended!!!

2026-03-17 via Tripadvisor
6
657yasera Business
10
Al Amir Group
Pros:

Al Amir Group Iftar

"We had an amazing company Iftar at the Renaissance Mirage City! The atmosphere was great, but the service was the highlight of the night.
A huge thank you to the entire team, especially Mr. Mohamed Reda and Mr. Rizk for their hospitality. I also want to give a special thanks to Mr. Salem, Mr . Ebram, Peter, Ibrahim , Ezzat and Ahmed for their hard work and for going above and beyond to make us feel welcome. Highly recommended!"

2026-03-15 via Tripadvisor
R
royalmummytours Business Cairo, Cairo Governorate
10
Great staff
Pros:

The staff was so helpful and service was Excellent.. Hussein , Rezk peter ,Ashraf and chef Amr,chef Ekramy

2026-03-13 via Tripadvisor
A
AmrrRaouf Business Cairo, Cairo Governorate
10
Amr Raouf- Anasia Group
Pros:

We had a corporate event at the hotel, it was such a great experience overall. Service was excellent. The team is professional a d helpful in every way.
Food was on spot and all our guests left happy with a smile
A special thank you to the supervisor who was with us Mr. Hany Rezk and Ibram, Hussain, Peter, Ahmed, Abdelghany, Mahmoud and all the chefs especially chef Ibrahim and chef Gamal
Big shout out to Renaissance hotel team.

2026-03-12 via Tripadvisor
3
363walidg Business
10
Tour manager of one of the American groups stay at this lovely hotel
Pros:

I would like to thank the staff for the wonderful job they do and the hospitality they show every time, truly appreciate all their hard efforts would like to thank personally Hussen youssef, Peter, Abram, Rizk, Ashraf and definitely the best chef Ibrahim fawzy . Thanks a gain

2026-03-12 via Tripadvisor
N
Navigate02825572663 Business
10
SCAS Iftar 2026
Pros:

SCAS IFTAR

It was truly a wonderful experience having our Iftar at your prestigious hotel. Everything was exceptional — the service, the delicious food, the excellent organization, and the attention to every small detail.

This is not my first visit to Renaissance Hotel, and it certainly will not be the last.

A special thanks to those who made our day memorable:
Mr. Rizk, along with Mr. Ahmed Nabil, Mr. Abram, and Mr. Hussein, and the great team Mahmoud, Peter, Ahmed, Ahmed Sabry, and Ashraf.

Thank you all for your outstanding effort and warm hospitality.

2026-03-11 via Tripadvisor
E
enasb2026 Business
10
Iftar Ramadan
Pros:

I recently organized an Iftar for my company at the Renaissance Cairo Mirage City Hotel, and it was a wonderful experience. The service was excellent, the organization was very professional, and the food was very delicious.

Special thanks to Mr. Mohamed Reda and Mr. Rizk for their great support and hospitality. I would also like to thank Hesham, Ahmed Mokhtar, and Abdelghani for their cooperation and outstanding service.

A special appreciation to Chef Omar and Chef Mohamed Gamal for the delicious food and great quality.

Highly recommended, and I look forward to visiting again

2026-03-09 via Tripadvisor
P
popsm161 Business
10
Trax Group Iftar
Pros:

We had an excellent breakfast experience at the hotel. The place was very clean and well organized, and the atmosphere was calm and comfortable—perfect for starting the day. The breakfast buffet had a great variety of options, including both Eastern and Western dishes, and everything tasted fresh and delicious.

The staff were very professional, friendly, and attentive. They made sure guests felt welcome and were always ready to help. The seating area was also comfortable and suitable for families and friends to enjoy their meal.

Overall, it was a wonderful breakfast experience, and we would definitely recommend it to others. We look forward to visiting again.
Mahmoud, Mohamed, Ibrahim, Peter

2026-03-08 via Tripadvisor
5
561rashaf Business Egypt
10
Great staff
Pros:

The staff was great everyone is helpful. Specially Hussein, Peter, Rizk, Ibraam, Salem, Ashraf & chief Amr & chief Ibrahim Fawzy. The hotel is great with very nice rooms

2026-03-06 via Tripadvisor
H
hosamg2022 Business
10
Gate1 Farewell Dinner
Pros:

It was great experience with our stay and Farewell dinner,
Food was excellent and the staff was amazing and smit
Rizk,Hussein,Peter,Ashraf and chef Ibrahim,
It was great experience overall

2026-03-05 via Tripadvisor
B
bishoyi719 Business
10
DMP iftar
Pros:

It was truly a pleasure attending the DMP Iftar. The reception and overall organization were excellent and reflected a high level of professionalism. Special thanks to Mr. Rizk, Mr. Ahmed Nabil, and Hussein for the warm welcome and the great coordination that made the event run smoothly.

The food was delicious with very good quality and presentation. Special appreciation to Chef Ibrahim and Chef Omar for their great effort and for delivering such a wonderful dining experience.

I would also like to thank the team for their cooperation and excellent service: Mahmoud, Hesham, Abdelghani, Ziad, and Peter. Their dedication played an important role in the success of the event.

It was a wonderful experience, and I would highly recommend this place to anyone looking for a well-organized and enjoyable Iftar. ✨

2026-03-05 via Tripadvisor
5
501ibrahems Business
10
Ultra Group iftar Ramadan
Pros:

I would like to extend my sincere appreciation for the outstanding Ramadan Iftar experience. The service was truly exceptional — the team was attentive, professional, and always ready to assist with a warm and welcoming attitude.

The food quality was excellent, with a great variety and beautifully presented dishes that reflected real attention to detail. The organization of the event was impressive, and everything ran smoothly thanks to the remarkable teamwork and cooperation among the staff.

I highly recommend this venue to all guests looking for a memorable Ramadan Iftar experience.

Special thanks to Mr. Salem, Mr. Rizk, Mr. Mohamed Reda, Mr Ebram ,Ziad, Peter, and Ashraf for their dedication and professionalism. Your efforts truly made a difference

2026-03-04 via Tripadvisor
R
rotae2026 Business
10
Rota Egypt Iftar
Pros:

I would like to extend my heartfelt thanks for the wonderful Iftar experience. The atmosphere was welcoming, the arrangement was smooth and well-coordinated, and the food quality exceeded expectations. The service team was attentive, professional, and ensured that everything ran perfectly throughout the event.

It was truly a remarkable experience, and I would confidently recommend this venue to anyone seeking a high-quality and well-organized Iftar gathering.

Special appreciation to Mr. Rizk, Ms Marwa,Ms Nancy Mr. Hany, Hisham, Salem, Ziad, Ahmed Mokhtar, and Abdullah and security team for their dedication, cooperation, and exceptional effort.

Thank you to the entire team for making the evening such a success

2026-03-03 via Tripadvisor
9
990rehams Business
10
Arcsen Iftar Ramadan
Pros:

The staff were exceptionally friendly and supportive throughout the event. Mr. Rizk, in particular, was available at every moment to assist. The food was delicious and beautifully prepared.
Ms. Marwa and Ms. Nancy organized the event with great skill and attention to detail. Mr. Hesham, Ahmed Awad, Chef Mohamed Gamal, and the entire team delivered extraordinary service, making the experience truly memorable.

2026-03-02 via Tripadvisor
D
Deepshah_pe Business Ahmedabad, Ahmedabad District, Gujarat
10
A Memorable Stay with Genuine Care
Pros:

My stay at Renaissance Cairo was memorable not just because of the beautiful property, but because of the genuine care shown by the staff throughout my visit.
I follow Jain dietary restrictions, and finding suitable food while traveling can often be challenging. At Renaissance Cairo, this concern was completely taken away. Chef Ayeman made a sincere effort to understand my requirements and ensured I could enjoy a variety of local Egyptian dishes prepared specially for me. Being able to experience traditional food such as Om Ali, couscous, falafel, koshary, and fateer—while fully adhering to my diet—was truly exceptional and something I deeply appreciated.
The restaurant experience was made even better by Hager, who was consistently supportive, attentive, and proactive. She ensured everything was comfortable at each meal and handled requests with warmth and professionalism.
The arrival experience was seamless thanks to Habiba at the reception, who managed the check-in efficiently and with a welcoming attitude. Her courtesy and attention to detail set a very positive first impression.
The hotel property is impressive—spacious, well maintained, and located in a very convenient area. I especially enjoyed the pool, gym, and spa facilities, which were all excellent and well managed.
Overall, this hotel delivers not just on comfort and amenities, but on personalized hospitality, which truly sets it apart. I would confidently recommend Renaissance Cairo to anyone visiting Egypt, particularly travelers with specific dietary needs. It’s a place where guests are genuinely cared for

2026-02-28 via Tripadvisor
5
586hebaa Family Franklin Lakes, New Jersey
10
Best hotel in Cairo
Pros:

Clean! Beautiful! Responsive staff! We were so delighted to be staying here. I also like that it’s set apart from a high traffic area. We recommended it to all our traveling friends.

2026-02-28 via Tripadvisor
7
710naderh Business
10
My experience is beyond expectations
Pros:

Whole staff werr extremely excellent, professional and showed a very high integrity and hospitality

2026-02-26 via Tripadvisor
M
mohamedfD534UC Business
10
Domain iftar
Pros:

I would like to express my sincere appreciation for the wonderful Iftar experience. The service was excellent, the food was outstanding, and the team showed great cooperation and professionalism throughout the event.

I will gladly recommend your hotel to others based on this positive experience.

Special thanks to Ms. Marwa, Mr. Rizk, Mr Salem ,Mr. Hesham, and Mr. Hussein for their exceptional efforts and hospitality.

Thank you once again, and I look forward to visiting again soon

2026-02-25 via Tripadvisor