ibis budget Southampton Centre

Hotels
ibis Budget
7 (6081 reviews)
3 West Quay Road , Southampton , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Inadequate cleanliness
Uncomfortable beds

Categories

Cleanliness
6.58
Guests reported issues like bad smells and unclean showers.
Service
8.55
Staff were friendly and accommodating.
Location
8.09
The hotel is well-located near central attractions and transit.
Room Quality
6.04
Rooms felt outdated, small, and had issues like broken TVs.
Amenities
6.07
Limited amenities, with reports of inadequate electrical outlets.
Value for Money
7.53
Perceived value is reasonable considering location and pricing.
Food and Beverage
6.08
Buffet was considered poor and inadequate.
Overall Experience
7.05
Average stay overall; some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:25

Property Description

Central Location
Located in the heart of Southampton, ibis budget Southampton Centre offers easy access to the train station and nearby Medieval City Walls.

Modern Rooms with Amenities
Enjoy modern and bright rooms equipped with air cooling, flat-screen TV, and en suite shower room for a comfortable stay.

Convenient Facilities
Start your day with a continental breakfast at the cafeteria, and take advantage of on-site car parking for a small fee.

Book your stay at ibis budget Southampton Centre now for a convenient and comfortable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that baby cots are available at the hotel upon request. Please note that the credit card used to book must be presented on arrival.

Housekeeping do not make up the Bunk-Beds in our Standard Triple rooms, but all bedding will be provided.

Please note the Standard Triple Room cannot accommodate children under 6 years old.

Breakfast is free for children 12 years or younger only when accompanied by a paying guest.

Please note that Ibis Budget does NOT accept cash payments, it is a cashless hotel as of 2021.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7
Based on 6081 reviews
Cleanliness: 6.58
Service: 8.55
Location: 8.09
Room Quality: 6.04
Amenities: 6.07
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 7.05
T
The slick flyer couple us
8
Good location if you are a cruiser.
Pros:

location and value

2026-06-06 via Nuitee
K
Karyn couple au
6
Never again
Pros:

The bathroom was not separated with a door. We would not stay again.

Cons:

The bathroom was not a seperate room.

2026-06-06 via Nuitee
G
Gill extended_group gb
3
Bloody awful ( I will never go there again)
Pros:

Omg nothing

Cons:

We were three ladies and we had a bunk bed over the bed, which none of us could climb the ladder, however we pulled the mattress off the bed and slept on the floor, but there again it was a budget ( never again)

2026-06-06 via Nuitee
L
Laetitia solo_traveller re
7
Pros:

L'emplacement, près du port pour une croisière, près de la gare,

2026-06-06 via Nuitee
C
Chief C solo_traveller us
9
Chief C
Pros:

Decent place to stay for the price. No frills, but that wasn't my main reason for choosing Ibis budget.

Cons:

Just a little cut rate for my spouse, but perfect for myself.

2026-06-05 via Nuitee
S
Samantha solo_traveller es
8
Pros:

Dave on Reception is an asset....friendly, helpful and with a smile. Rooms were basic but just what we needed for the weekend.

2026-06-05 via Nuitee
E
ELAINE couple gb
9
Very satisfactory
Pros:

Good locality for station and cruise terminal

Cons:

Nothing as all good

2026-06-05 via Nuitee
A
Alan couple us
10
I have become an IBIS customer for life.
Pros:

The staff was exceptional, breakfast was also excellent in quality and presentation.
As my wife was handicapped the staff went out of there way to assist her

Cons:

More sunshine, less fog and rain.

2026-06-05 via Nuitee
F
Frederick solo_traveller us
10
Great!
Pros:

Location - close to cruise ship
Value

2026-06-05 via Nuitee
K
Keith couple gb
3
It was an experience , but one I don’t want to,ever repeat..
Pros:

The room was located at the front of the hotel and was not comfortable.

Cons:

The room was located at the front of the hotel and had scaffolding up so you could not open window fully…
The air conditioning in the rooms was being fixed at the time , so we had to sleep in 27 degree heat , and all we had to keep us cool was a small table fan.
The owner tried to be helpful , but was rather abrupt in his manner.
Rating overall 3/10…
Would not stay here again….

2026-06-05 via Nuitee
P
Paul family_with_children gb
1
Poor
Pros:

Location was great but that was it

Cons:

Room was very small plus I had breakfast including with my stay but when I asked about a breakfast bag as I had to leave early for a flight I didn’t receive it so wasn’t happy at all

2026-06-04 via Nuitee
P
Ping Tat solo_traveller gb
7
2026-06-03 via Nuitee
S
Steph couple gb
8
2026-06-03 via Nuitee
N
Natalie couple gb
8
Overpriced budget stay
Pros:

Clean and friendly

Cons:

Too hot
Rooms far too small
Not enough drinks available to purchase
Absolutely ridiculous prices due to concerts in the area:
Not worth what was paid

2026-06-03 via Nuitee
L
Linda extended_group gb
6
The accommodation served a purpose but cost over the odds for 3 adults to share a small room.
Pros:

Easy to get to and accessible to town.

Cons:

We paid approx £90 each to stay in a very small triple room. The website gave parking website for West Quay parking about 10 mins walk away £15 for 24hours, when there was parking outside the hotel for £12 for 24hours. There was no easy access tea or coffee options or a cooked breakfast.

2026-06-03 via Nuitee
C
Chris solo_traveller gb
9
Well worth a booking
Pros:

close to the city centre and the railway station.
The two ladies staff members were lovely and helpful on my arrival the room was clean and well presented with plenty of towels and soaps overall I would recommend this hotel.

Cons:

It's a small point I make the hotel rooms could do with an update the room was spotless just a small suggestion .

2026-06-03 via Nuitee
L
lprodger Couples Eastbourne, East Sussex, England
8
Budget but adequate
Pros:

This as the name suggests it is a budget hotel so don’t expect any frills and you won’t be disappointed. Yes it was tired in places and basic but it’s adequate for a short stay. Two nights in my case. Our room was on the 3rd floor at the back overlooking the McDonalds, but despite some reviews mentioning the noise, we didn’t find it so. The room was clean, the air con worked so room wasn’t hot. Powerful shower with plenty of hot water. We didn’t have the breakfast so can’t comment. The reason for the four stars is due to the check in process. An email was received 24 hrs before the stay inviting me to speed up the check in process by going it online. So I did. However on arrival it certainly wasn’t quick. Also the room we got allocated - the double room, wasn’t the one I check in on - which was the triple room, which when I initially book was the one allocated. It wasn’t an issue as there was only two of us but it might have caused an issue otherwise.

2026-06-02 via Tripadvisor
S
Susan family_with_children gb
7
We were there for one night and it suited our needs.
Pros:

The bed was one of the most comfortable I have ever slept in and the pillow was perfect too, hence I had a good night's sleep. Location was good near to the train station and a 25 minute walk to St Mary's Stadium.

Cons:

There was no separate bathroom. The wash basin was in the bedroom and the shower was in the corner of the room, neither were separated from the bedroom so there was no privacy whatsoever. Luckily the toilet was separate.
My adult daughter had to clamber up and down steps to get into and out of the bunk bed. I think a bunk bed is not really appropriate for a grown woman. At no point were we asked our ages or whether one of us was a child. We were only there for one night so accepted things as they were. If we had been there for any longer we would have asked for another room

2026-06-02 via Nuitee
K
Karen family_with_children gb
8
Comfortable, clean friendly staff
Pros:

N/a

Cons:

No kettles available

2026-06-02 via Nuitee
S
Samantha extended_group gb
7
Ok for a cheap one night stay
Pros:

Good location with car parking

Cons:

Room was very small and felt like we were in a hostel. Pillows were awful, but beds comfy. Not much choice in food or drink in reception area

2026-06-02 via Nuitee