ibis budget Southampton Centre

Hotels
ibis Budget
7 (5823 reviews)
3 West Quay Road , Southampton , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Inadequate cleanliness
Uncomfortable beds

Categories

Cleanliness
6.58
Guests reported issues like bad smells and unclean showers.
Service
8.55
Staff were friendly and accommodating.
Location
8.09
The hotel is well-located near central attractions and transit.
Room Quality
6.04
Rooms felt outdated, small, and had issues like broken TVs.
Amenities
6.07
Limited amenities, with reports of inadequate electrical outlets.
Value for Money
7.53
Perceived value is reasonable considering location and pricing.
Food and Beverage
6.08
Buffet was considered poor and inadequate.
Overall Experience
7.05
Average stay overall; some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:25

Property Description

Central Location
Located in the heart of Southampton, ibis budget Southampton Centre offers easy access to the train station and nearby Medieval City Walls.

Modern Rooms with Amenities
Enjoy modern and bright rooms equipped with air cooling, flat-screen TV, and en suite shower room for a comfortable stay.

Convenient Facilities
Start your day with a continental breakfast at the cafeteria, and take advantage of on-site car parking for a small fee.

Book your stay at ibis budget Southampton Centre now for a convenient and comfortable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that baby cots are available at the hotel upon request. Please note that the credit card used to book must be presented on arrival.

Housekeeping do not make up the Bunk-Beds in our Standard Triple rooms, but all bedding will be provided.

Please note the Standard Triple Room cannot accommodate children under 6 years old.

Breakfast is free for children 12 years or younger only when accompanied by a paying guest.

Please note that Ibis Budget does NOT accept cash payments, it is a cashless hotel as of 2021.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7
Based on 5823 reviews
Cleanliness: 6.58
Service: 8.55
Location: 8.09
Room Quality: 6.04
Amenities: 6.07
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 7.05
J
John solo_traveller gb
7
Pros:

Convenient location , station and ferry in level walking distance.

Cons:

Only one thing that concerned me was the defective stair nosing on the first flight of stairs.
I have reported to the reception, the man took note and would have this seen to.
Defects happen through wear and tear, but I think the cleaning staff should have reported this.

2026-04-18 via Nuitee
M
Marc solo_traveller gb
1
2026-04-18 via Nuitee
K
keith solo_traveller gb
7
Pros:

Good price, good location basic but clean and shower was lovely.

Cons:

Room a bit small.

2026-04-18 via Nuitee
M
Matthew solo_traveller gb
1
Unsafe
Pros:

Nothing

Cons:

It is basically a homeless shelter

2026-04-18 via Nuitee
S
Slater solo_traveller gb
6
2026-04-18 via Nuitee
C
C . hobbs solo_traveller gb
7
2026-04-18 via Nuitee
G
Gary Callaghan couple gb
8
2026-04-18 via Nuitee
M
Morakinyo extended_group gb
9
2026-04-17 via Nuitee
G
Graham couple gb
8
Great for a one night stay
Pros:

Location excellent for the Mayflower Theatre; facilities basic but adequate for the price; cleanliness first rate; parking charge reasonable, tea/coffee bundle - odd thing to do - but reasonable. Staff manager very nice and helpful

Cons:

Did not try the continental breakfast - looked minimal. (Still nervous about the parking!)

2026-04-17 via Nuitee
D
Deborah extended_group gb
1
Pros:

Absoloutely nothing

Cons:

It wasnt very nice paint peeling of the paintwork

2026-04-17 via Nuitee
S
Sajid couple gb
3
2026-04-17 via Nuitee
K
Kat solo_traveller gb
4
Pros:

Comfortable bed, when I was able to sleep

Cons:

Fire alarm going off at 3am, understand it can't be helped if there was an emergency, from what overhead, someone was smoking in their room. Not the hotels fault but I definitely put a negative spin on the stay.

2026-04-17 via Nuitee
M
Martyn solo_traveller gb
7
For a one night stop , the Hotel is fine.
Pros:

comfortable room and bed

Cons:

a bedside cabinet

2026-04-16 via Nuitee
J
Jacqueline solo_traveller gb
7
Nice stay
Pros:

Nice comfortable room. Basic but the guy at reception lent me a kettle as the rooms don't have them.

Cons:

I paid on arrival and for some reason IBIS didn't have this on their records the following day so Booking.com charged me again. IBIS didn't respond to my requests for a refund and I had to get booking.com involved.

2026-04-16 via Nuitee
K
Kevin solo_traveller gb
8
Pros:

Very helpful staff.

Cons:

1st room offered was overlooking a noisy Fast Food car park.

2026-04-15 via Nuitee
S
Steve solo_traveller gb
1
Great Location, but poor sleep
Pros:

Location

Cons:

The room was noisy due to fans going all night and didn't sleep as well as you would expect, I did make a comment upon checking out but it was disregarded and I should of got up, got dressed and come down to reception, not acceptable to me and they should know all the issues in the hotel not the reception fault though just better customer service required.

2026-04-15 via Nuitee
G
Graham couple gb
4
2026-04-15 via Nuitee
M
MICHAEL solo_traveller fr
2
There are many better hotels in Southampton
Pros:

Good location

Cons:

Staff were awful, breakfast was white bread, processed cheese and ham, croissants on second day, coffee machine didn’t work.

2026-04-15 via Nuitee
J
Judith solo_traveller gb
5
Pros:

It was clean

Cons:

It was very outdated, didn't like having paper cups

2026-04-14 via Nuitee
J
Jean-Pierre solo_traveller fr
5
Passable
Pros:

Emplacement

Cons:

Je suis arrivé dans une chambre non chauffée. La température est arrivée à être acceptable le soir.
Lé télévision ne marchait pas. Rien n'a été fait quand je l'ai signalé.
Un séchoir à cheveux serait le bienvenu ainsi qu'une bouilloire.

2026-04-14 via Nuitee