Hotel Tonchala

Hotels
•
Independent
8 (53 reviews)
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780 , San José de Cúcuta , CO
57-7-5756444

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Conference space
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Bueno

Categories

Cleanliness
7.14
The hotel is generally clean.
Service
8.11
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:47

Property Description

Welcome to Hotel Tonchala, your perfect retreat in the heart of San José de Cúcuta.

Recreational Haven: Dive into relaxation at our outdoor pool, or unwind with a refreshing drink at our poolside bar.

Dining Delights: Savor flavorful dishes at our on-site restaurant or enjoy the convenience of room service. Don’t miss our complimentary continental breakfast served daily from 7 AM to 10 AM to fuel your adventures.

Business and Comfort: With a well-equipped business center and spacious event facilities, we cater to both leisure and corporate guests. Each of our 102 air-conditioned rooms features luxurious bedding and premium amenities, ensuring a restful stay.

Discover the vibrancy of the city with nearby attractions just a short walk away. Book your stay at Hotel Tonchala now and experience comfort like never before!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9:30 AM to 7:30 PM.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
L
lizbeth
10
Pros:

Bueno

2025-07-25 • via Nuitee
L
Lilibeth
10
Pros:

Es excelente todo.!

2025-06-01 • via Nuitee
A
Aliva
10
Pros:

Easy to travel with the assistance of Andres and Iban 🙂

2025-05-19 • via Nuitee
J
Jennifer
10
Pros:

Good hotel and amenities

2025-03-10 • via Nuitee
D
Danile • partner
10
Pros:

me gustó

2025-02-07 • via Nuitee
Z
Zarabhit Valentina • family
10
Pros:

La piscina no estaba en funcion

2025-01-17 • via Nuitee
M
manuel • family
10
Pros:

Huge building very spacious

2025-01-02 • via Nuitee
C
CORINA • family
10
Pros:

Exceent

2024-12-22 • via Nuitee
Y
yecny
2
Pros:

Las habitaciones muy viejas

2024-12-01 • via Nuitee
'
'wil
10
Pros:

Best swimming pool around

2024-11-13 • via Nuitee
J
Javier Quintero
10
Pros:

Exfe

2024-10-23 • via Nuitee
A
Andrea
8
Buena
Pros:

El hotel tiene una muy buena ubicación, el servicio es muy buenola piscina super linda y limpia, aspectos a mejorar un poco es el desayuno que no es tan variado es decir no hay mucha fruta por escoger, de resto estuvo muy buena nuestra estadia.

2024-10-17 • via Nuitee
J
Jairo • family
10
Pros:

Good

2024-09-17 • via Nuitee
R
Robert
8
Pros:

Por el precio esta un hotel muy atractivo.

2024-09-08 • via Nuitee
J
Javier Quintero
10
Pros:

Bien

2024-09-07 • via Nuitee
F
Fermin • partner
8
Pros:

Didn’t like bathroom.

2024-07-06 • via Nuitee
J
juan
10
Pros:

Quiet an clenless

2024-06-30 • via Nuitee
L
Lilibeth • family
10
Pros:

Excelente hotel la limpieza de las habitaciones genial..!!!

2024-04-28 • via Nuitee
C
Claudia Lorena
10
It was a great stay
Pros:

It was a great stay. Highly recommend!!

2024-02-17 • via Nuitee
C
CANDELARIO • partner
6
Pros:

ecxcelente ubicacion

2024-02-15 • via Nuitee