Hotel Tonchala

Hotels
•
Independent
8 (53 reviews)
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780 , San José de Cúcuta , CO
57-7-5756444

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Conference space
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Bueno

Categories

Cleanliness
7.14
The hotel is generally clean.
Service
8.11
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:47

Property Description

Welcome to Hotel Tonchala, your perfect retreat in the heart of San José de Cúcuta.

Recreational Haven: Dive into relaxation at our outdoor pool, or unwind with a refreshing drink at our poolside bar.

Dining Delights: Savor flavorful dishes at our on-site restaurant or enjoy the convenience of room service. Don’t miss our complimentary continental breakfast served daily from 7 AM to 10 AM to fuel your adventures.

Business and Comfort: With a well-equipped business center and spacious event facilities, we cater to both leisure and corporate guests. Each of our 102 air-conditioned rooms features luxurious bedding and premium amenities, ensuring a restful stay.

Discover the vibrancy of the city with nearby attractions just a short walk away. Book your stay at Hotel Tonchala now and experience comfort like never before!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9:30 AM to 7:30 PM.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
I
Isis • couple • es
10
2026-04-26 • via Nuitee
M
Mikel • solo_traveller • es
10
Cons:

Hubiera estado bien tener un microondas, pero la verdad superó con creces mis expectativas por el precio.

2026-04-22 • via Nuitee
S
SABINO • solo_traveller • ve
5
Pros:

Lo cerca que queda del centro comercial

Cons:

Las toallas tiesas como una lija, el aire acondicionado funcionando mal, por el edredón de la cama descocido

2026-04-20 • via Nuitee
V
Vicente • solo_traveller • ve
8
2026-04-19 • via Nuitee
M
Maldonado • solo_traveller • ve
10
2026-04-16 • via Nuitee
J
Jesús • solo_traveller • co
10
2026-04-16 • via Nuitee
S
Sayago • couple • cl
9
2026-04-15 • via Nuitee
M
Miguel • couple • ve
8
2026-04-14 • via Nuitee
M
Maria celeste • family_with_children • ve
10
2026-04-13 • via Nuitee
M
Maria celeste • couple • ve
10
2026-04-13 • via Nuitee
L
Luis Alejandro • couple • ve
10
2026-04-13 • via Nuitee
L
Luis Jose Ramirez A. • couple • ve
8
Pros:

el desayuno bien la atención del personal excelente

Cons:

mejorar los colchones de las habitación

2026-04-13 • via Nuitee
L
Luis Jose Ramirez A. • couple • ve
8
Pros:

el desayuno bien puede mejorar en variedad y ubicación excelente serca de los cc ventura plaza y del centro de la ciudad

Cons:

las camas pequeñas y los colchones un poco duro

2026-04-13 • via Nuitee
G
Garcia • couple • ve
10
2026-04-12 • via Nuitee
L
Liliana • couple • co
4
Costosa pero poca moderna
Pros:

No

Cons:

La cama muy pequeña, en el baño muy sencillo hasta cortina tiene para el valor del pago es la habitación más sencilla. Hasta el TV no es tan avanzado en. Fin .

2026-04-12 • via Nuitee
S
Sanchez • couple • us
10
2026-04-10 • via Nuitee
A
Alionka • couple • co
9
Pros:

Limpio y personal

Cons:

Almohadas

2026-04-10 • via Nuitee
A
AGOSTINO • couple • ve
7
Pros:

Mal

Cons:

Calidad y variedad

2026-04-10 • via Nuitee
B
Brandon • couple • fr
10
2026-04-09 • via Nuitee
A
Antonio Sánchez Méndez • solo_traveller • es
4
DECEPCIONANTE
Pros:

HA DESMEJORADO EL SERVICIO Y LA CALIDAD

Cons:

HA DESMEJORADO EL SERVICIO Y LA CALIDAD

2026-04-02 • via Nuitee