Sites Hotel

Hotels
8.8 (1370 reviews)
Carrera 45 No. 5 - 15 , Medellín , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Pool not suitable for swimming
Small fitness center
Breakfast quality inconsistent

Categories

Cleanliness
8.48
Most reviews emphasize clean rooms and friendly staff, but one review pointed out issues with bathroom drainage.
Service
9.25
Numerous positive comments about staff friendliness and efficiency, indicating high service standards.
Location
9.29
Several guests highlighted the perfect location for first-time travelers with easy access to amenities.
Room Quality
8.74
General consensus about spacious and comfortable rooms, although some mentioned specific shortcomings.
Amenities
8.57
Amenities generally praised, though some guests noted limitations such as a small fitness center.
Value for Money
8.73
Fairly good value mentioned by guests, though some perceived discrepancies based on the star rating.
Food and Beverage
8.28
Breakfast variety noted positively; however, some complaints about quality and variety.
Overall Experience
9.05
Overall guest reactions are largely positive, with high satisfaction aside from a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:36

Property Description

Modern Building with Terrace
The hotel, Sites, boasts a modern building with a terrace featuring a hot tub and BBQ facilities, offering a perfect spot to relax and unwind.

Comfortable and Well-Equipped Rooms
The bright rooms at Sites are elegantly furnished with modern amenities, including plasma TVs and self-catering facilities. The seating areas with sofa beds provide extra comfort, and daily cleaning service ensures a pleasant stay.

Convenient Location and Accessible Facilities
Situated in a quiet residential area, Sites provides easy access to the city's main attractions. With a fitness centre on-site and proximity to Poblado metro station, guests can explore Medellin with ease.

Book now to experience the perfect blend of comfort and convenience at Sites in Medellin.

Important information:

Please note that breakfast is not included for any additional children under 12 years old which has a surcharge.

If guests are traveling with a child the property may require to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1370 reviews
Cleanliness: 8.48
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Sorielys family_with_children pr
10
Pros:

La habitación me encantó, el desayuno delicioso y la atención del personal.

2026-04-08 via Nuitee
A
Alicia couple us
6
2026-04-07 via Nuitee
J
Julia family_with_children us
8
Good overall (wifi and coffee were terrible)
Pros:

The hotel was clean and in good repair. It was in a good location, close to restaurants and public transportation. The breakfast food was good.

Cons:

The wifi was horrible. I needed to work and had to use my phone as a hotspot. I tried wifi in the room and common areas, with no luck. Also, the coffee during breakfast was burned every single morning. They told us if we wanted good coffee, we had to pay extra.

2026-04-07 via Nuitee
Y
Yaritza family_with_children pr
6
Pros:

The breakfast

Cons:

Slow wifi things in room did not work properly

2026-04-07 via Nuitee
V
Vijaya bharathi solo_traveller us
7
Great location hotel and spacious room
Pros:

Great location and spacious room with kitchen

Cons:

They didn’t eve n provide coffee and charged after day 1 for coffee pods ,

2026-04-05 via Nuitee
W
Willem family_with_children nl
8
Prima hotel, ligging niet optimaal.
Pros:

Ruime kamer, prima bedden. Personeel vriendelijk en behulpzaam.

Cons:

Douche is erg zwak en duurt eeuwig voor warm water. Locatie is geïsoleerd, alles moet met de taxi. En daarmee is het hotel net 20% te duur tov andere premium hotels.

2026-03-29 via Nuitee
Y
Yenny extended_group co
10
2026-03-29 via Nuitee
M
Medardo family_with_children co
9
buenísima
Pros:

la atención del personal es excelente, en especial de Carolina, Juli, paula, muy amables y diligentes

Cons:

restaurante un día la comida estaba fría, al día siguiente, pregunte por el calentado me dijeron que era domingo no hacían, que lo reemplazaban con otras cosas, nunca me dijeron conque y pues durante el desayuno nunca vi que lo reemplazaran y la disposición de una persona en particular no fue la mejor, se demoraba en la atención

2026-03-24 via Nuitee
I
Isabela solo_traveller do
10
Muy bueno
Pros:

La habitación amplia

Cons:

Hace falta Más variedad en el desayuno

2026-03-20 via Nuitee
J
Jürg solo_traveller ch
9
Empfehlenswert!
Pros:

Personal Front Desk, Zimmerservice hervorragend. Service Frühstück (2 Angestellte) super, inkl. Küche.
Standort - nahe zu Metro Station (schöner Fussweg) und Restaurants Poblado.
Personal sehr freundlich und hilfsbereit.

Cons:

Service Roof-Top (PRANZO) und Frühstück von ein 1-2 Personen eher schlecht, unaufmerksam, mit sich selber beschäftigt.

2026-03-13 via Nuitee
P
PATRICIA extended_group co
8
2026-03-12 via Nuitee
J
Jason family_with_children cr
10
2026-03-10 via Nuitee
B
Belissa family_with_children do
10
Pros:

Todo, es excelente hotel, las habitaciones el personal es maravilloso!

Cons:

Mas luz en la habitaciones

2026-03-09 via Nuitee
R
Raúl José couple co
8
2026-03-08 via Nuitee
R
Rui couple pt
8
Pros:

A simpatia dos colaboradores

Cons:

Houve-se muito o ruido da Rua -Carrera 45

2026-03-07 via Nuitee
G
Giancarlo solo_traveller it
10
Pros:

Limpieza y atención

Cons:

Un poco alta la tarifa y fue reservado con tiempo y en dos ocaciones

2026-03-06 via Nuitee
G
Giancarlo solo_traveller it
10
2026-03-06 via Nuitee
B
Bogdan couple ro
9
Ok, but not 5 stars, like in Europe
2026-03-04 via Nuitee
A
Alex family_with_children fr
9
2026-02-28 via Nuitee
J
Jhon extended_group es
8
2026-02-27 via Nuitee