Sites Hotel

Hotels
8.8 (1393 reviews)
Carrera 45 No. 5 - 15 , Medellín , co

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Pool not suitable for swimming
Small fitness center
Breakfast quality inconsistent

Categories

Cleanliness
8.48
Most reviews emphasize clean rooms and friendly staff, but one review pointed out issues with bathroom drainage.
Service
9.25
Numerous positive comments about staff friendliness and efficiency, indicating high service standards.
Location
9.29
Several guests highlighted the perfect location for first-time travelers with easy access to amenities.
Room Quality
8.74
General consensus about spacious and comfortable rooms, although some mentioned specific shortcomings.
Amenities
8.57
Amenities generally praised, though some guests noted limitations such as a small fitness center.
Value for Money
8.73
Fairly good value mentioned by guests, though some perceived discrepancies based on the star rating.
Food and Beverage
8.28
Breakfast variety noted positively; however, some complaints about quality and variety.
Overall Experience
9.05
Overall guest reactions are largely positive, with high satisfaction aside from a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:36

Property Description

Modern Building with Terrace
The hotel, Sites, boasts a modern building with a terrace featuring a hot tub and BBQ facilities, offering a perfect spot to relax and unwind.

Comfortable and Well-Equipped Rooms
The bright rooms at Sites are elegantly furnished with modern amenities, including plasma TVs and self-catering facilities. The seating areas with sofa beds provide extra comfort, and daily cleaning service ensures a pleasant stay.

Convenient Location and Accessible Facilities
Situated in a quiet residential area, Sites provides easy access to the city's main attractions. With a fitness centre on-site and proximity to Poblado metro station, guests can explore Medellin with ease.

Book now to experience the perfect blend of comfort and convenience at Sites in Medellin.

Important information:

Please note that breakfast is not included for any additional children under 12 years old which has a surcharge.

If guests are traveling with a child the property may require to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1393 reviews
Cleanliness: 8.48
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
G
Gibson • family_with_children • bs
10
Loved my stay staff friendly and always willing to help hotel and surroundings always clean
Pros:

The breakfast was great when it was located inside because it didn't get cold fast and you never had to worry about bugs bothering you or your food. In the new location upstairs on the 12th floor the view is spectacular but your food got very cold quickly and there flying bugs you had to contend with along with the outdoor elements like rain and wind. No cover is provided. There is however, a cover for the pool that is located on the top floor before you reach the restaurant.

Cons:

The restaurant they stated in a information sheet that was placed under the door stated it would be worth it. In my opinion the view is fantastic but the food not up to par. First there was no English translation as to what is being offered on the menu and no one to translate in English for what you were saying and asking for. I also did not like how the big classic hamburger with fries was removed from the menu and replaced with 3 little miniatures sliders with no french fries for a price that was too much. French fries should be a must on a menu because it is loved by most people worldwide. I and my family preferred the first classic hamburger that was on the old menu. Because of the new menu not being in English and the omitting of the big hamburger I ended up using Rappi and other carriers to deliver food to the hotel for us to eat. I was not happy with the menu and the relocation to the top roof would be better and nice if it were enclosed because when we were there we couldn't be seated anywhere near the window so to speak because it was wet and rain was coming in to wet you. Therefore, you couldn't take pictures of the magnificent view and that was disappointing.

2026-06-24 • via Nuitee
C
Cinthya • extended_group • us
10
2026-06-11 • via Nuitee
C
crebassa francois • solo_traveller • fr
1
arnaque a la cb
Cons:

j’ai ete prélevé 2 fois avec ma cb. une première fois le jour de mon arrivée, et une 2 eme fois 2 mois apres. sans reponse satisfaisante de l’hotel. j’attends des news.

2026-06-07 • via Nuitee
E
Eidy • solo_traveller • us
10
2026-05-24 • via Nuitee
E
Elena • couple • co
10
Pros:

Ubicación

Cons:

Había ruido en los pasillos

2026-05-23 • via Nuitee
N
Nestor • family_with_children • co
8
BUENA
Pros:

EXCELENTE DESAYUNO, VARIADO Y BALANCEADO PARA MIS HIJOS.

2026-05-19 • via Nuitee
C
Carlos • solo_traveller • pe
10
Pros:

Design, ample space, confortable, location, staff, food

Cons:

Lights not enough for working, in the rooms and coworking. Also few electric outlets

2026-05-11 • via Nuitee
J
Jonathan • solo_traveller • co
8
2026-05-09 • via Nuitee
B
Ben • solo_traveller • gb
1
2026-05-08 • via Nuitee
C
Carlos Ayala • solo_traveller • co
10
2026-05-04 • via Nuitee
V
Von • solo_traveller • us
8
Pros:

Good location and most facilities worked.

Cons:

The fridge was loud and would wake me.

2026-05-01 • via Nuitee
F
Fatima • family_with_children • pa
10
N/A
Pros:

Everything! Is just perfect

Cons:

N/A

2026-04-25 • via Nuitee
P
Peter • solo_traveller • ca
9
Good Hotel Convenienly Located in a Quiet Part of Poblado
Pros:

This was our second stay at the Sites Hotel. The location is good in a quiet part of Poblado, a short walk from the Metro station as well as from restaurants, a large grocery store and the centre of Poblado.

Our room was large and the beds were very comfortable. The daily breakfast was good with a reasonable variety. Eggs were cooked to order.

We would definitely stay here again on our next visit to Medellin.

Cons:

Our room only had one comfortable chair to sit on. We had a large balcony which we liked, but there were no chairs on it.

2026-04-24 • via Nuitee
G
German Steven • couple • co
10
Excelente hotel
Pros:

Moderno, limpio, un buen ambiente , y buena ubicación

Cons:

La habitación tenía refrigerador que sonaba bastante

2026-04-23 • via Nuitee
G
GASPAR • couple • mx
8
Pros:

LA SUITE MUY ESPACIOSA Y EQUIPADA

Cons:

SOLO DISPONE DE MINI SPLIT EN LA RECÁMARA, HACE FALTA OTRO EN LA SALA.

2026-04-22 • via Nuitee
M
Maria Carmen • solo_traveller • es
10
Pros:

Habitación amplia, silenciosa y cómoda con desayuno completo en el Poblado, lugar tranquilo con restaurantes cercanos y a escasos minutos del metro y del parque donde salen los tours.

2026-04-20 • via Nuitee
D
Deyzon Reyes • solo_traveller • co
9
Pros:

La atención y servicios de las personas.

Cons:

La zona social de la terraza, pequeña e incomoda

2026-04-16 • via Nuitee
M
Mariana • solo_traveller • es
7
Pros:

Boa relação qualidade preço.

Cons:

A simpatía nos funcionarios nao havia. Apenas no pequeno almoço 2 rapazes muito simpaticos e profisisonais(so me lembro do nome de 1 alex) de restos as senhoras eram mesmo muito rudes

2026-04-13 • via Nuitee
S
Sorielys • family_with_children • pr
10
Pros:

La habitación me encantó, el desayuno delicioso y la atención del personal.

2026-04-08 • via Nuitee
A
Alicia • couple • us
6
2026-04-07 • via Nuitee