Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Issues with cleanliness
Comfort of mattresses
Food quality concerns

Categories

Cleanliness
6.56
Many reviews mentioned issues with cleanliness, particularly in specific instances.
Service
9.03
Several reviews noted the friendliness and helpfulness of the staff.
Location
8.57
Positive remarks about the location being convenient and accessible.
Room Quality
7.02
Average remarks about comfort but noted issues with mattresses.
Amenities
7.05
Some issues mentioned with breakfast quality and available facilities.
Value for Money
7.51
A few comments suggested decent value compared to costs, with some areas needing improvement.
Food and Beverage
7.06
Some positive feedback, but also mentions of food quality being below expectations.
Overall Experience
8.03
Overall a positive experience for most guests with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:15

Property Description

Mountain Getaway in Pas de la Casa

Ski-In, Ski-Out Convenience: Hotel Cal Ruiz is ideally located just 300 meters from the nearest ski runs, offering easy access to the slopes for skiing enthusiasts.

Cozy Accommodations: The rooms at Cal Ruiz provide stunning mountain and village views, along with modern amenities such as free WiFi and flat-screen TVs for a comfortable stay.

Delicious Dining Options: Indulge in buffet meals at the hotel restaurant and unwind with a drink at the bar after a day of skiing.

Experience the perfect mountain retreat at Hotel Cal Ruiz in Pas de la Casa. Book now for an unforgettable stay amidst the snowy slopes and cozy comforts.

Important information:

All guests including without exception, must provide an ID at check-in time (A driving license is not considered an approved ID).

Please note that the accommodations will serve a cold buffet breakfast seasonally. For more details, contact the property directly.

Please note construction work is going on nearby and some rooms may be affected by noise.

When booking 5 rooms or more, different policies and additional supplements may apply.

NYE Dinner: Please be informed that for guests booking Half-Board Rates for the night of the 31st of December, lunch will be included in the rate. In case our valued guests would like to participate in our NYE special dinner, a supplement will be required at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 3 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1.05 per hour.

Location

Guest Reviews

7.6
Based on 3751 reviews
Cleanliness: 6.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.03
M
Michael LAGENEBRE • family_with_children • yt
9
2026-03-11 • via Nuitee
D
Dorel Apostol • extended_group • gb
6
Looking better in the pictures, did not meet expectations, wont come again
Cons:

Overall, our group had a mixed experience during our recent ski trip stay.

The hotel’s location is convenient, with the ski lifts only about a 5–7 minute walk away. Our room was very tidy, although it felt a bit uncomfortable for a ski trip, where more space and practicality for equipment would have been helpful.

The ski storage was also very poor. It was essentially just a cabinet/box with no proper setup and not even a single hook to hang equipment, which made storing ski gear quite inconvenient.

The bathroom had a couple of issues: there was no ventilation, and the toilet flushed very poorly. Breakfast was fairly good, but it could be improved with a bit more variety or quality.

As we were travelling as a group, we were disappointed that the restaurant could not accommodate us for dinner. This was difficult to understand, as the restaurant appeared to be less than half occupied throughout the evening.

It would also be worth mentioning that construction work started around 8:30–9:00 in the morning, which was quite disruptive, especially after long days of skiing.

Overall, our group’s opinion was that the hotel would benefit from a refurbishment without a doubt.

2026-03-09 • via Nuitee
M
manuel • couple • fr
10
2026-03-05 • via Nuitee
M
Mario Marín Garcias • family_with_children • es
10
Pros:

La ubicación excelente, habitación muy limpia y confortable.

Cons:

Por la mañana temprano, se escuchaba mucho ruido desde el comedor, pero ningún problema dado que nos servía de alarma para levantarse.

2026-03-03 • via Nuitee
E
Esperanza • family_with_children • es
6
2026-03-03 • via Nuitee
B
beatriz • extended_group • pt
8
2026-02-28 • via Nuitee
B
Benjamin • family_with_children • fr
5
Il ne faut pas être exigeant
Pros:

La literie est confortable. L’emplacement avec le parking juste en bas.

Cons:

La taille de la chambre, aucun rangement, pas de bouilloire, les sanitaires d’une autre époque, les murs en papier (on entends les voisins parler ) les travaux pendant notre séjour, le chauffage qui fait un bruit pas possibles et pour finir la taille du casier à ski où on peut à peine mettre deux paires de ski.

2026-02-27 • via Nuitee
R
rodalcala • couple • es
9
personal muy amable
Pros:

personal muy amable y paciente, nos hicieron sentir bienvenidos con nuestra mascota.
la habitación era pequeña pero lo sabíamos y a pesar de todo era cómoda.

Cons:

es la primera vez que nos quedamos tan lejos de las pistas y resulta un poquito incómodo, pero son solo 10m caminando.
pagamos 250eur la noche que para la epoca era un buen precio.

2026-02-26 • via Nuitee
L
Louis • couple • fr
5
2026-02-25 • via Nuitee
J
John • couple • gb
5
2026-02-23 • via Nuitee
G
Gonçalo • extended_group • pt
7
Pros:

Quarto acolhedor. Pequeno-almoço e jantar com boa qualidade e variedade.

Cons:

Ausência de frigorífico no quarto.

2026-02-23 • via Nuitee
R
Rebecca • family_with_children • gb
5
2026-02-22 • via Nuitee
S
Sophie • couple • fr
10
Pros:

Le personnel est tres gentil

Cons:

Un peu loin des pistes

2026-02-08 • via Nuitee
M
MARTIAL • couple • fr
10
2026-01-28 • via Nuitee
C
Crémoux • family_with_children • fr
7
2026-01-25 • via Nuitee
C
corinne • family_with_children • fr
10
2026-01-24 • via Nuitee
R
Rafael • family_with_children • es
9
2026-01-20 • via Nuitee
M
marie-claire • couple • fr
7
2026-01-19 • via Nuitee
J
Jean-Louis • extended_group • fr
9
Nous reviendrons
Pros:

Petit déjeuner parfait

2026-01-19 • via Nuitee
M
Mustafa • family_with_children • fr
8
2026-01-19 • via Nuitee