MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (7817 reviews)
Margaretengürtel 142 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7817 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
3
39nileshs • Couples
10
City break after a bike ride
Pros:

Lovely hotel and rooms and breakfast and location next to a ubahn station and tram

2026-05-23 • via Tripadvisor
N
Nicole • solo_traveller • de
8
Pros:

Die Betten sind sehr bequem, Lage war top.

Cons:

Frühstück war nichts besonderes, Garage vorhanden, jedoch etwas zu teuer.

2026-05-23 • via Nuitee
M
Marianne • solo_traveller • at
7
Pros:

Gutes Mittelklassehotel, nettes Personal, Frühstück lässt auch keine Wünsche offen. Zimmer sind sauber , Klimaanlage funktioniert auch gut. U Bahn ist in wenigen Minuten gut erreichbar.

Cons:

Man kann die Fenster leider nicht öffnen, Luftzufuhr aber okay.

2026-05-23 • via Nuitee
C
Christian • solo_traveller • de
9
Pros:

Das Zimmer war sehr groß und komfortabel. Auch das Bad war sehr groß, modern und äußerst sauber. Besonders positiv war die Kaffeemaschine auf dem Zimmer. Trotz der Nähe zum Zentrum war die Lage ruhig. Auch der Saunabereich mit der Dachterrasse war sehr schön gestaltet und ruhig. Perfekt zum Entspannen.

Cons:

Leider nicht ganz billig (aber auch nicht unbedingt überteuert)

2026-05-22 • via Nuitee
M
Michael • couple • de
8
2026-05-22 • via Nuitee
S
Siniša • extended_group • hr
9
many times in this hotel, always very nice.
Pros:

Breakfast is great. Nespresso machine in the room too. Room was very spacious.

Cons:

A little better room amenities package would be appreciated ( body lotion )

2026-05-22 • via Nuitee
J
Jacob • solo_traveller • de
8
Ok für ein Wochenende
Pros:

Großes Zimmer, schöne Einrichtung

Cons:

Klimaanlage im Zimmer funktionierte schlecht, dadurch war es sehr warm. Frühstück für ein Hotel dieser Kategorie nur mittelmäßig.

2026-05-22 • via Nuitee
I
Isabella • couple • de
7
Cons:

Unfortunately it was under construction.

2026-05-22 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-05-21 • via Nuitee
G
Gerhard • solo_traveller • at
9
2026-05-21 • via Nuitee
D
Dr. Agnes • solo_traveller • de
9
2026-05-21 • via Nuitee
T
Tibor • solo_traveller • hu
10
2026-05-21 • via Nuitee
D
Dayana • couple • bg
8
2026-05-21 • via Nuitee
V
Visar • couple • gb
5
I was expecting more from this Hotel
Pros:

Location

Cons:

Didn’t like pilows
and Duvet
We order a double bed but we got a two small duvet and not very good quality
And alsow was two single beds joint

2026-05-19 • via Nuitee
J
JOSEP ANTONI • couple • es
8
2026-05-19 • via Nuitee
A
Antoine • solo_traveller • fr
9
2026-05-19 • via Nuitee
P
Peter-Philipp • couple • de
8
Gutes Hotel, aber es gibt bessere Hotels in Wien
Pros:

Großes Zimmer, direkt an der U-Bahn und Straßenbahn, der Bim.

Cons:

Zimmer lag zur Hauptstraße raus, dem Margaretengürtel, das Hotel könnte eine Renovierung vertragen, es war ok, aber nich wirklich gut. Personal überwiegend freundlich, einige Mitarbeiter aber wirkten überfordert, waren unaufmerksam.

2026-05-18 • via Nuitee
C
Constanze • family_with_children • at
9
2026-05-18 • via Nuitee
N
Nemanja • solo_traveller • rs
10
Very good hotel
Pros:

A clean, cosy and nice looking hotel. Good value for money.

2026-05-18 • via Nuitee
D
Dana • couple • at
9
2026-05-18 • via Nuitee