MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (7770 reviews)
Margaretengürtel 142 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7770 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
S
Susanne • solo_traveller • de
8
2026-05-09 • via Nuitee
R
Rabensteiner • solo_traveller • ch
10
Pros:

Tip top

2026-05-09 • via Nuitee
A
aris • extended_group • gr
7
2026-05-09 • via Nuitee
D
Dimitra • solo_traveller • gr
10
Cons:

noise from the train passing

2026-05-08 • via Nuitee
A
Anthony • solo_traveller • gb
9
Pros:

Everything

Cons:

Nothing

2026-05-08 • via Nuitee
J
Jose Juan • solo_traveller • es
8
Pros:

Habitación amplia y desayuno variado

Cons:

La limpieza de la habitación es muy deficiente.No aspiran el suelo ni limpian los muebles.No tiene productos de higiene personal (crema hidratante,cepillo de dientes...) zapatillas de hotel,

2026-05-08 • via Nuitee
W
Walter • solo_traveller • de
9
2026-05-07 • via Nuitee
H
hendotia • solo_traveller • de
10
2026-05-06 • via Nuitee
C
Carina • solo_traveller • de
8
Entspannter Städtetrip mit Spa-Bereich
Pros:

Dass der Spa-Bereich bis 22 Uhr geöffnet hat und inklusive ist. Die gute, geschmackvolle und großzügige Ausstattung der
Zimmer, mit nespresso Kaffeemaschine, Kühlschrank und Wasserkocher. Die Lage in der Nähe einer U-Bahn Haltestelle.

Cons:

Dass die Sauna und das Dampfbad gemischt für Männer und Frauen ist. Und dass man auf die Dachterrasse nur durch den Spa-Bereich gelangt. Unangenehm für beide Seiten: für Sauna-Besucher, die einem eventuell nackt begegnen. Und für diejenigen Gäste in Strassenkleidung, die zb mit einem Getränk auf die Terrasse wollen.

2026-05-05 • via Nuitee
F
Felix • solo_traveller • de
10
2026-05-05 • via Nuitee
A
AYSE • couple • tr
8
Tekrar gelsem tercih edecegim otellerden :)
Pros:

Konum, U4 nolu metroya 3 dk, 6 ve 18 nolu tramway onunden geciyor. Westbahnhof a 3-4 durak uzaklikta.
Kahvalti yeterli ve guzel.
Cogu otelde mini buzdolabi yok, burada olmasi cocuklu aileler icin buyuk kurtarici, emin degilim ama sanirim odada degilken de calismaya devam ediyor buzdolabi. Bu inanilmaz kolaylik oldu bizim icin.

Cons:

Odada terlik yok, talep ettiginizde veriliyor ama bence olmali :)
Temizlik yeterli ama bazi gunler coplerimiz alinmamis, mantigini anlayamadik.

2026-05-05 • via Nuitee
I
Iva-Marija Šafranko • solo_traveller • hr
10
2026-05-05 • via Nuitee
T
thilo • couple • de
7
Cons:

Frühstück viel zu teuer

2026-05-05 • via Nuitee
N
Nikolay • couple • de
8
Pros:

Clean and spacious room. Nice small gym and the open rooftop terrace. Perfect location (easy to reach city center via U-Bahn which is in 5 minutes walking distance). Supermarket Billa nearby. Was possible to pay by cash on the spot. Got a free drink for a birthday.

Cons:

The room needs a cosmetic renovation, e.g., one of the hooks in the bathroom was missing, leaving an ugly hole in the wall. The door to the bathroom is not soundproof (critical if you travel with a colleague). The blurred window between bathroom and bedroom has no curtains and the light may annoy the sleeping person.

2026-05-05 • via Nuitee
N
Nadia • family_with_children • pl
10
2026-05-05 • via Nuitee
M
Maximilian • family_with_children • at
10
2026-05-04 • via Nuitee
E
Elisabeth916kx • couple • at
8
Ideal für einen Kurztrip nach Wien
2026-05-04 • via Nuitee
M
Miroslav • family_with_children • cz
10
2026-05-04 • via Nuitee
A
Antonio • couple • de
10
Top Hotel
Pros:

Frühstück Top, Badezimmer mit Dusche und Badewanne sehr groß, hatte noch nie so ein großes Bad. Personal sehr freundlich. Lage gut, 5 Minuten zur UBagn 3 Stationen ins Zentrum..Festerfront zur Straße, absolut nichts gehört.

Cons:

nichts auszusetzen!

2026-05-04 • via Nuitee
G
Gerhard • couple • at
8
2026-05-04 • via Nuitee