MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (8073 reviews)
Margaretengürtel 142 , Vienna , at
+43 1 36163900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 8073 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
B
Barriga • couple • ec
10
Comfortable
Pros:

Everything was good! Excellent hotel.

Cons:

I needed a freezer for some medicine but you can only access it between 7am to 7pm. I didn’t know this even when I asked them before arriving the hotel.

2026-08-29 • via Nuitee
T
Thibault • solo_traveller • fr
8
Pros:

Sauna, big room

Cons:

Chaleur dans la chambre

2026-08-29 • via Nuitee
T
Thibault • solo_traveller • fr
8
Pros:

Sauna

Cons:

Trop chaud dans la chambre

2026-08-29 • via Nuitee
S
Stephan • couple • de
10
2026-08-29 • via Nuitee
B
BlANCA • solo_traveller • de
8
Pros:

Tolle Lage - stadtnah und nah an der U-bahn
ruhige und saubere Zimmer
sehr freundliches Personal
schöne Bar
Zimmer sind sehr groß

Cons:

Hotelgarage zu teuer
Bettdeckenqualität
Qualität der Frühstücksbrötchen

2026-08-28 • via Nuitee
X
xsandI • solo_traveller • at
10
2026-08-28 • via Nuitee
M
Marina • couple • ch
10
2026-08-28 • via Nuitee
K
Katalin • family_with_children • hu
9
Összesegében a szállás nagyon jó volt és a városnézés és közlekedés szempontjából kiváló helyen volt
Pros:

Reggeli nagyszerű volt. A szobák kényelmesek voltak

Cons:

A klimát sem szabályozni sem kikapcsolni nem lehetett és túl erős volt. Az egyik unikám meg is fázott. A kérésünktől eltérően 2 emelet eltérés volt a foglalt 2 szoba között.

2026-08-28 • via Nuitee
Y
Yummy Yeah GmbH • solo_traveller • de
10
Top Empfehlung
Pros:

Große helle Zimmer, super nettes Personal, toller Fitness und Wellness Bereich

2026-08-28 • via Nuitee
H
Henrietta Maria • solo_traveller • it
9
2026-08-27 • via Nuitee
H
Hans-Peter • extended_group • de
9
Gerne wieder.
Pros:

Sehr sauberes und modern eingerichtetes Hotel. Personal sehr nett und hilfsbereit.

Cons:

Leider keine Treppe gefunden, sondern nur Aufzug…

2026-08-27 • via Nuitee
D
Daniel • couple • at
9
Spacious, clean, comfortable, good value.
Pros:

The room was unusually spacious and well-equipped, with a desk, several chairs, coffee and tea maker, etc. Also the shower was very nice and spotlessly clean. Decor is pleasant in a fairly neutral. modernist way.

Cons:

The neighborhood is a little dull but public transport in Vienna is excellent, so one can get about easily. Fitness facilities are quite limited. I didn't try the breakfast so cannot comment.

2026-08-27 • via Nuitee
J
Jitka • solo_traveller • cz
10
Pros:

pokoj byl velmi pohodlny a snidane fantasticka

2026-08-27 • via Nuitee
F
Francesca • solo_traveller • it
10
Pros:

siamo arrivati prima del tempo stabilito per check in l'impiegato ha trovato lo stesso una camera. Veramente molto apprezzato
La posizione è strategica rispetto a diversi luoghi di interesse culturali e soprattutto vicino al centro raggiungibile con la metro.

2026-08-27 • via Nuitee
N
Niinamarika • solo_traveller • fi
9
Excellent customer service and good location
Pros:

Service, interior, location, coffee machine

Cons:

Pillows were way too soft

Double bed was actually two single mattresses put together so I ended up sleeping between those mattresses.

2026-08-26 • via Nuitee
M
Mikayil • couple • az
9
Pros:

Konumu, komfortlu olmasını, otaqda soyuducu , su qızdırıcı və kofe maşınının olmağını çox bəyəndik.

Cons:

Terlik olmamağını sevmedik

2026-08-26 • via Nuitee
C
Christl • solo_traveller • de
9
2026-08-26 • via Nuitee
P
Pursey • solo_traveller • gb
8
2026-08-26 • via Nuitee
A
Arvid • family_with_children • se
9
2026-08-25 • via Nuitee
A
Andreas • couple • de
9
2026-08-25 • via Nuitee