MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (7603 reviews)
Margaretengürtel 142 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.Bar is closed from 2026-04-14 until 2026-03-26

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7603 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
M
Mara • couple • ro
10
2026-03-28 • via Nuitee
Y
YesItsMe21 • family_with_children • at
9
Pros:

Lage, Ausstattung und Tiefgarage ideal.

Cons:

Leider hat die angebotene Upgrade Option nicht funktioniert, das Hotel wurde anscheinend nicht informiert, dass wir die Option bestätigt haben.
Aber da kann das Hotel dann nichts dafür.
Betten etwas hart, aber das ist Geschmackssache

2026-03-28 • via Nuitee
A
Aija • extended_group • lv
10
perfekti...
Pros:

Superiga viesnica.Parspeja musu ceribas.
Tik liels numurins,vannas istaba vispar lielaka,kada buts.Pietam bija gan vanna liela,gan dusa liela,kur var normali nomazgaties.
Gultas loti ertas.Bija vairaki kresli,paliels skapis drebem.Vannas istaba bija ari kosmetikas galds,kur normali uzkrasoties.
Bija ari ledusskapis,tejkanna.Biju jautajusi ieprieks gludekli,tas viss jau bija sagatavots iecekojoties.
Iecekojamies atri.Brokastis bija lieliskas.Vareja dabut uzreiz uzceptu omleti.Bija ari sampanietis.
Viesnica vieli atrodama,netalu no metro un no stacijas ari var atbraukt ar 18.tramvaju.
Tiesi blakus viesnicai ir veikals.
Numurins tika katru dienu uzkopts,mainija dvielus.
Kondicionieri nemanijam,logus atvert nevar,bet liekas,ka no kautkurienes gaiss naca,jo gaiss bija labs,nebija karsti.
Wifi bija loti labs un atrs.Mums bija logs uz ielu,man skana netrauceja,bet draudzene teica,ka bijis mazliet gruti gulet.Bet tas individuali.

Cons:

Nevarejam izmantot kafijas automatu,jo noliktas kapsulas sim automatam nedereja.

2026-03-28 • via Nuitee
T
Thorsten • couple • nl
6
Beim nächsten Mal eher nicht, da hatte ich mir unter dem Namen und dem Preis mehr versprochen
Pros:

Service im Speisesaal und die sehr gute Anbindung an die Nahverkehr

Cons:

Die zeitgleich stattfindenden Bauarbeiten, Bar gesperrt, Toiletten auch und abends im Frühstücksraum sitzen. Zimmer und Interieur Standard aber auch schon abgenutzt. Dazu der Kollege an der Rezeption nicht besonders freundlich. Preis-Leistung nicht okay.

2026-03-28 • via Nuitee
S
Sandra • extended_group • at
9
2026-03-28 • via Nuitee
P
Pedro • solo_traveller • ar
10
Pros:

La limpieza y el.desayuno increíble

2026-03-27 • via Nuitee
R
Robert • couple • at
7
War schon besser
Pros:

Großzügige Zimmer und Bad

Cons:

Leider scho ein wenig in die Jahre gekommen, Matratzen müssten erneuert werden, Wände gestrichen ect.

2026-03-27 • via Nuitee
M
Manfred • family_with_children • nl
7
Goed hotel wat verder weg van centrum, ruime kamers voor redelijke prijs
Pros:

Ruime kamer

Cons:

Receptie niet echt behulpzaam.

2026-03-27 • via Nuitee
M
Michaela • solo_traveller • at
10
2026-03-27 • via Nuitee
V
Valentin • couple • es
8
Pros:

Bien en general

Cons:

Nada

2026-03-27 • via Nuitee
γιωργος • family_with_children • gr
9
2026-03-26 • via Nuitee
B
Birgit • family_with_children • at
9
2026-03-26 • via Nuitee
M
Milorad • couple • rs
10
2026-03-25 • via Nuitee
P
Pichler • solo_traveller • at
8
Pros:

Großes Zimmer

2026-03-25 • via Nuitee
G
Gianni • couple • it
8
2026-03-25 • via Nuitee
V
Vlad • couple • ro
9
2026-03-24 • via Nuitee
D
Dominic • solo_traveller • de
8
2026-03-24 • via Nuitee
A
Alex • family_with_children • ro
10
2026-03-23 • via Nuitee
V
Vasia • solo_traveller • gr
8
2026-03-23 • via Nuitee
G
Gertrud • couple • at
6
2026-03-23 • via Nuitee