MAXX by Steigenberger Vienna

Hotels
•
MAXX
8.6 (7445 reviews)
Margaretengürtel 142 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Overpriced for the service provided

Categories

Cleanliness
7.88
Several reviews indicated the rooms were not adequately cleaned, with specific mentions of dirty areas and unclean linens.
Service
9.35
Positive mentions of friendly and competent staff throughout multiple reviews.
Location
9.19
Consistently noted as a strong point with good transport connections and proximity to the city center.
Room Quality
8.34
Rooms were described as spacious and well-furnished, though some issues were noted regarding cleanliness.
Amenities
8.87
Amenities like breakfast and general facilities were highlighted positively.
Value for Money
7.33
Mixed reviews regarding pricing relative to quality; some felt it was overpriced given cleanliness issues.
Food and Beverage
8.88
Breakfast received positive feedback, although there were minor critiques about service quality during peak hours.
Overall Experience
8.95
Overall positive experiences with notable challenges regarding cleanliness and service discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:54

Property Description

Modern Design and Contemporary Amenities
MAXX Hotel Vienna offers rooms and suites with a sleek modern design and all the contemporary amenities you need for a comfortable stay.

Convenient Location
Centrally situated between Westbahnhof Train Station and the city centre, MAXX Hotel Vienna provides easy access to Vienna's most beautiful squares and sights, as well as a variety of shops and restaurants just steps away.

Proximity to Popular Attractions
Explore Vienna effortlessly with the Naschmarkt open-air market just 2 underground stops away and the iconic Schönbrunn Palace a mere 3 stops away. Book your stay at MAXX Hotel Vienna now for a memorable and convenient experience in the heart of Vienna.

Important information:

Please note that special conditions may apply when booking more than 5 rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7445 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.19
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 8.88
Overall Experience: 8.95
B
Bohdana • family_with_children • ua
8
Красивий інтерʼєр.
Pros:

Красивий інтерʼєр, співвідношення ціни та якості. Підземний паркінг (не для кожного авто буде комфортний, якщо довгий седан - великі шанси пошкодити авто)

Cons:

Не дуже охайно в ресторані.
Не вистачає капців в номері.
Двері до ванної кімнати не зачиняються щільно. Виходячи з ванної кімнати доводиться ходити прямо біля вхідних дверей тобто біля самого брудного місця в номері

2026-03-07 • via Nuitee
W
Witalij • couple • es
9
Pros:

Die Sauna war hervorragend

Cons:

Die Reinigung

2026-03-06 • via Nuitee
D
Drazen • couple • de
9
2026-03-06 • via Nuitee
G
Giada • couple • it
8
Pros:

Struttura pulita ed elegante

2026-03-05 • via Nuitee
M
Michael7777 • solo_traveller • at
8
Recommended
Pros:

Spacious room, cozy bed, clean

Cons:

I asked for a quiet room but didn't get one

2026-03-05 • via Nuitee
G
Gabriel • extended_group • de
8
Pros:

Die Lage an der U-Bahn-Station ist super

Cons:

Das Frühstück war unverhältnismäßig teuer

2026-03-05 • via Nuitee
J
Johannes Alexander • couple • de
9
Sehr schönes Hotel in relativ zentraler Lage
Pros:

- kostenlose Gepäckaufbewahrung
- großes Zimmer
- komfortable Betten
- nettes, unproblematisches Personal
- Lage war relativ gut, nach an der U-Bahnstadion

2026-03-05 • via Nuitee
C
Catherine • couple • gb
8
2026-03-04 • via Nuitee
E
Emilia • family_with_children • pl
9
Pros:

Bardzo dobra lokalizacja, w porządku czystość. Smaczne śniadanie. Na olbrzymi plus sauna i strefa relaksu w cenie. Niestety, wentylacja w pokojach działa bardzo kiepsko. Pomimo ustawienia niskiej temperatury jest ciepło, duszno, brak cyrkulacji powietrza, a nie da się otworzyć okna.

2026-03-04 • via Nuitee
G
Giuseppe • solo_traveller • de
9
2026-03-04 • via Nuitee
H
Hans-Jürgen • couple • de
8
2026-03-04 • via Nuitee
B
Birgit • family_with_children • at
9
2026-03-03 • via Nuitee
S
Schram • solo_traveller • at
5
Pros:

Gute Lage, Sauberkeit; Frühstück nicht konsumiert / gebucht;

Cons:

Fenster waren nicht zu öffnen, Klimaanlage hat nicht funktioniert; Im Februar hatte es im Zimmer zu hohe Temperaturen um gut schlafen zu können. Am 2. Tag wurde ein Lüfter ins Zimmer gebracht. nun ja....

2026-03-03 • via Nuitee
J
Jesus Manuel • couple • es
9
Hotel muy recomendable en Viena si no te importa estar un poco alejado del centro andando.
Pros:

Camas cómodas, habituación espaciosa, no se oye apenas un ruido, muy cerca del metro, supermercado al lado, buen desayuno, y además tienes cafetera y hervidor de agua en la habitación.

Cons:

Nada especialmente, todo correcto

2026-03-03 • via Nuitee
T
Teodora • couple • bg
10
Pros:

Големината на стаята и банята надхвърлиха очаквянията ми! Закуската също е отлична. В близост има метро и трамвай.

Cons:

Не се отварят прозорци в стаята.

2026-03-03 • via Nuitee
A
Antonio • extended_group • it
10
2026-03-03 • via Nuitee
G
Gerald • solo_traveller • at
7
Ok
Pros:

Location - good value for money

Cons:

The service, in particular the breakfast cook, was poor and unfriendly

2026-03-03 • via Nuitee
J
Jörg • solo_traveller • at
9
2026-03-03 • via Nuitee
A
Aleksander • couple • pl
8
2026-03-03 • via Nuitee
D
Dragan • couple • fr
5
Pros:

Le personnel est bien, surtout la dame de l'accueil qui parlait français et qui a accepté de nous faire changé de chambre.

Cons:

Notre chambre (705) était surchauffé, nous nous étouffions dans la chambre or la température sur le thermostat était au plus bas, pas de possibilité d'ouvrir les fenêtre. Pas de brosse à dent. Nous avons dû changer de chambre tellement c'était impossible de respirer dedans, j'ai acheté des souvenirs, des chocolat et tout a fondu en quelques minutes alors que c'était posé sur la table. La papier peint est décollé dans les WC sur la partie haut.

2026-03-02 • via Nuitee