Swiss-Belhotel Harbour Bay

Hotels
•
Swiss-Belhotel
8.4 (111 reviews)
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432 , Batam , ID
62-778-7415888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Area shuttle (surcharge)
Carport
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Nice pool and gym

Categories

Cleanliness
7.86
Standard quality for this hotel tier.
Service
8.83
Staff were amazing.
Location
8.87
Close to the harbour and walking distance to lots of eating and drinking places.
Room Quality
8.32
Standard quality for this hotel tier.
Amenities
8.35
Nice pool and gym.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:22

Property Description

Pampering Spa Services:
Indulge in massages and relaxation at our spa for the ultimate pampering experience during your stay.

Recreational Activities:
From the outdoor pool to the sauna and fitness center, plenty of options await for your leisure and wellness needs.

Convenience and Culinary Delights:
Enjoy complimentary Wi-Fi, concierge services, and delicious dining options at our Chinese restaurant or through 24-hour room service. Don't miss the opportunity to savor a buffet breakfast or sip cocktails at the bar/lounge.

Book your unforgettable stay at Swiss-Belhotel Harbour Bay now and experience the perfect blend of luxury and leisure!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
J
JT • solo_traveller • sg
9
Great value for money
Pros:

Close to ferry terminal, polite staff, has netflix in the room and good wifi.

Cons:

Nil

2026-06-20 • via Nuitee
J
jayadass • solo_traveller • my
5
2026-06-18 • via Nuitee
R
Roshidah • family_with_children • my
3
I just satisfied only for the location and staff really helpful and friendly.
Pros:

Only the location and staff

Cons:

Cleanliness very bad
No hygiene at all
The room very dirty
The toilet smelly and dirty

2026-06-15 • via Nuitee
A
ayid • couple • my
7
2026-06-15 • via Nuitee
M
Mohd Syukri • couple • my
8
2026-06-15 • via Nuitee
F
Fakhruzzaman • extended_group • my
8
nice place to stay for weekend getaway
Pros:

location

Cons:

lack of amenities (shower gel)

2026-06-15 • via Nuitee
B
Bhatt • solo_traveller • sg
10
Its in central location and very spacious rooms
Pros:

Spacious place

Cons:

NA

2026-06-14 • via Nuitee
V
Valentine • solo_traveller • gb
10
Awesome
Pros:

The room, the reading table, everything is top notch.

Cons:

Nothing

2026-06-14 • via Nuitee
K
Kang Wei • solo_traveller • sg
8
2026-06-14 • via Nuitee
G
Gunasakaran • solo_traveller • my
10
Pros:

The friendly staff and easy to access every where.

2026-06-14 • via Nuitee
S
Siti Salwa • couple • sg
8
2026-06-12 • via Nuitee
W
Wei Loon • solo_traveller • sg
8
2026-06-10 • via Nuitee
L
lailatus • family_with_children • my
9
2026-06-10 • via Nuitee
H
Helena • solo_traveller • my
5
2026-06-05 • via Nuitee
J
Jegathesan • solo_traveller • my
8
2026-06-03 • via Nuitee
S
SDQ0407 • solo_traveller • sg
9
Pros:

Clean, great staff, delicious room menu and awesome location.

Cons:

Nil

2026-06-03 • via Nuitee
Y
Yusien Nelly • family_with_children • sg
8
Excellent.
Pros:

Its closed to the ferry terminal.

Cons:

Nothing

2026-06-02 • via Nuitee
N
Nur • solo_traveller • sg
7
Pros:

Near to ferry terminal.

Cons:

Breakfast can be improve

2026-06-02 • via Nuitee
N
Noraidah • family_with_children • my
10
Pros:

Nice bedroom. Delicious breakfast. Near to harbour.

2026-06-02 • via Nuitee
D
Duncan • couple • sg
8
Excellent hotel.
Pros:

Clean, great amenities, great location.

Cons:

None.

2026-06-02 • via Nuitee