Hotel Mansion

Hotels
8.2 (2543 reviews)
Prins Hendrikkade 123 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location close to Centraal Station
Friendly, helpful staff
Many guests found rooms clean, comfortable and spacious
Perceived good value for the price
Cons:
No hotel restaurant/breakfast — limited F&B options
Inconsistent room sizes and small beds reported by several guests
Occasional maintenance issues (drainage, cracked sink, toilets not flushing well, damp odour)
A few reports of inattentive or unfriendly check-in staff

Categories

Cleanliness
7.8
Generally reported as clean with daily cleaning and satisfactory hygiene, but several guests noted issues (damp/odour in some rooms, a soaked carpet after drainage problems, and some rundown fixtures).
Service
9
Staff frequently described as very friendly and helpful at the front desk; a few isolated reports of inattentive or unfriendly check-in encounters, but overall service sentiment is strongly positive.
Location
9.7
Consistently praised as superbly central and very close to Amsterdam Centraal Station and major attractions; frequently cited as the hotel's main strength.
Room Quality
7.6
Mixed reports: many guests found rooms comfortable, spacious and well-equipped, while others reported very small rooms, small/tiny beds, lack of view, or maintenance issues (cracked sink, poor toilet flushing, blocked shower drainage).
Amenities
7.5
Limited on-site amenities for food (no restaurant or breakfast service in many cases). Some positive notes about in-room conveniences (coffee machine with capsules, fridge, iron, kettle in some rooms), but inconsistency reported.
Value for Money
8.6
Frequently described as good value or correct for the price; guests note it's a budget/cheap option and generally meets expectations given the rate.
Food and Beverage
6.5
Noted weakness: multiple guests expected breakfast or on-site dining but found none (no café/restaurant), with limited nearby breakfast options; low sentiment overall for F&B.
Overall Experience
8.9
Overall positive guest experience: many reviewers recommend the hotel, citing comfort, cleanliness, great location and friendly staff, despite some room-size and amenity limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:02

Property Description

Central Location

Hotel Mansion, ideally situated in Amsterdam, is a stone's throw away from Central Station and NEMO Science Center, making it a perfect choice for travelers looking to explore the city easily.

Convenient Amenities

Enjoy modern amenities such as free Wi-Fi, flat-screen TVs, and safety deposit boxes in the comfort of your room. The 24-hour front desk, ticket service, and tour desk ensure a hassle-free stay.

Nearby Attractions

With Dam Square, Leidse Square, and Amsterdam's library in close proximity, Hotel Mansion provides easy access to the city's popular landmarks and attractions.

Book your stay at Hotel Mansion now and experience the perfect blend of comfort and convenience during your Amsterdam adventure.

Important information:

Credit cards are used only to a guarantee for your reservation.

Please note that when booking 5 rooms or more different policies apply. In this case hotel reserves the right to ask a prepayment as a guarantee of the reservation. The prepayment amount is 50% of the total reservation value, acceptable by bank transfer only.

Please note that such reservation will not be confirmed till the hotel receives the prepayment. In case of no-show for non refundable reservation, if no communication is conducted of guest arriving later than actual arrival date, hotel is not obliged to keep the room on hold longer than the actual arrival date/night.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 2543 reviews
Cleanliness: 7.8
Service: 9
Location: 9.7
Room Quality: 7.6
Amenities: 7.5
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 8.9
A
Antea • extended_group • it
8
Bene posizione ottima
Pros:

Camera piccola e nel colplesso pulita .
Posizione molto comoda .
Fuori dal caos ma centrale

Cons:

Avevamo la camera nel seminterrato .
Unica nota negativa poca areazione e delle volte c era un cattivo odore di fogna nel bagno

2026-11-07 • via Nuitee
D
Dino • extended_group • it
7
2026-11-06 • via Nuitee
T
TeeKay • solo_traveller • de
7
Würde ich wieder buchen
Pros:

Alles in Allem ein guter Aufenthalt. Klima zum kühlen, Heizung zum wärmen, beides funktioniert.
Zimmergröße gut. Gutes Bett. Genug Steckdosen.
Checkout um 12 Uhr ohne Probleme. Nettes Personal.

Cons:

Fahrstuhl bis in den 2. Stock aber über eine sehr enge Treppe der Zugang zum 3. Stock. Gerade mit Gepäck etwas schwierig.
Wasserdruck sehr gering.
Trotz 3. Stock sehr hellhörig.
Kein Frühstück und auch keine Kaffeemaschine.
Kein Café in unmittelbarer Nähe

2026-11-06 • via Nuitee
P
Papenfus • couple • gb
7
2026-11-06 • via Nuitee
M
Massimo • couple • it
7
2026-11-05 • via Nuitee
G
GuilhermeJZ • couple • br
9
Excelente!
Pros:

Localização, limpeza, portaria 24 horas.

Cons:

Não repunham papel higiênico, café e chá todos os dias.

2026-11-04 • via Nuitee
C
Corina • couple • gb
8
Lovely and comfortable and staff helpful, let us check in early and leave our bags after check out.
Pros:

Easy to find

Cons:

No breakfast facility

2026-11-03 • via Nuitee
H
Halil Umut • extended_group • tr
9
2026-11-02 • via Nuitee
B
Brenda • family_with_children • gb
10
I'll use again ☺️
Pros:

I didn't check and it had 5 stairs at entrance and we had 2 wheelchairs. The staff were amazing. They helped with the chairs, they were very kind and friendly too. Place was clean, quiet and very central.

Cons:

Nothing it was perfect except the 5 steps that I didn't check first.

2026-11-01 • via Nuitee
A
Amber • couple • gb
9
Great location and good value
Pros:

The location was excellent, the main city centre is about a 10 minute walk. The facilities were great and noticeably clean and the bed was very large and comfortable. Staff were also very friendly!

Cons:

If you want a local convenience store you will have to take a short walk, but nothing is too far.

2026-10-31 • via Nuitee
P
Pedro • couple • br
10
Voltaria.
Pros:

Localização e conforto do quarto.

Cons:

Foi tudo ok.

2026-10-31 • via Nuitee
R
RODRIGO NAHUEL • couple • ar
10
2026-10-29 • via Nuitee
M
Matteo • solo_traveller • au
3
2026-10-27 • via Nuitee
H
Hilmi • couple • cy
8
Çok iyi
Pros:

Konumu

Cons:

Duş

2026-10-27 • via Nuitee
J
Júlio • couple • pt
7
Pros:

Localização

Cons:

Quarto e wc pequenos

2026-10-26 • via Nuitee
L
Louis Theron • family_with_children • za
9
2026-10-26 • via Nuitee
I
Ilaria • couple • it
10
2026-10-26 • via Nuitee
D
David • couple • gb
8
Excellent, attentive staff and fantastic local
Pros:

Location. Comfort and the polite staff

Cons:

Stairs are a little

2026-10-25 • via Nuitee
S
Stephen • couple • au
3
Pros:

Location

Cons:

Beds too small room noisy sounds of water toilets flushing, noise from stair well

2026-10-25 • via Nuitee
T
Tracey • family_with_children • au
7
Pros:

Great location for walking to main train station and all the city has to offer. Room had everything we needed.

Cons:

Internal window was a little tricky for blocking out light. Addition of a bar fridge would be a bonus.

2026-10-24 • via Nuitee