Chaiin Hotel - Dongmen

Hotels
8.6 (2091 reviews)
3 - 12F, No. 163, Section 2, Xinyi Road , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
8.36
Cleanliness was noted in multiple reviews, with some comments reflecting a need for improvement.
Service
8.83
The staff received positive comments on their friendliness and professionalism.
Location
9.07
Many reviews highlight the great location as a significant advantage.
Room Quality
8.42
Mixed sentiments regarding room amenities and noise levels, indicating average quality.
Amenities
8.55
Amenities were appreciated, though some areas could improve, like breakfast options.
Value for Money
8.61
Generally viewed as good value for money considering location and service.
Food and Beverage
8.36
Breakfast received mixed feedback; some guests wished for more variety.
Overall Experience
8.63
Overall positive experience noted by guests, with minor concerns to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:20

Property Description

Convenient Location
Located just a minute’s walk from MRT Dongmen Station, Chaiin Hotel - Dongmen offers easy access to Taipei's key attractions like Taipei 101 and Ximending.

Comfortable Rooms
Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including a flat-screen TV, electric kettle, and complimentary bottled water.

Dining Options
Indulge in a daily buffet breakfast at the hotel's restaurant and explore a variety of dining choices within a 5-minute walk.

Experience convenience, comfort, and culinary delights at Chaiin Hotel - Dongmen. Book your stay now for a memorable Taipei getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2091 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.63
旭琳 • couple • tw
10
2026-05-08 • via Nuitee
A
Andy • family_with_children • us
10
Pros:

One of the best hotels we've ever stayed in - period. Friendly and accomodating english/mandarin/taiwanese speaking staff. Very clean comfortable rooms. A great little cafeteria area with many appliances and complimentary food/snack/drinks. Location was exceptional in a great area and very literally on top of an MRT station entrance.

Cons:

Our only possible complaint is that there is only a single elevator servicing 12 floors and a busy post office.

2026-05-08 • via Nuitee
J
Juile • solo_traveller • tw
9
2026-05-07 • via Nuitee
趙 • solo_traveller • tw
8
2026-05-07 • via Nuitee
Y
Yuka • family_with_children • jp
5
2026-05-06 • via Nuitee
C
Christine • solo_traveller • de
9
2026-05-06 • via Nuitee
C
Chien Hung • couple • tw
9
2026-05-05 • via Nuitee
B
Blanca • family_with_children • us
10
Pros:

Love the location! Clean room! Great staff. Love breakfast - variety of food! I will highly recommend!!

Cons:

n/a

2026-05-04 • via Nuitee
Y
Yi-Chun • extended_group • tw
10
2026-05-04 • via Nuitee
E
Eric • solo_traveller • us
10
2026-05-01 • via Nuitee
L
Lingchu • solo_traveller • tw
10
2026-04-29 • via Nuitee
玉珮 • solo_traveller • tw
8
2026-04-29 • via Nuitee
洺豪 • solo_traveller • tw
9
2026-04-29 • via Nuitee
人鳳 • solo_traveller • tw
9
2026-04-29 • via Nuitee
L
Linda • solo_traveller • tw
9
Pros:

入住第二次，整體體驗住的很舒適~

Cons:

這次發現有幾個插座不能充電，可能之前沒有房客反應，比如：拖鞋旁、電視櫃牆上的USB、洗手台邊上等三處插座無法充電。

2026-04-28 • via Nuitee
Z
Zoe • family_with_children • tw
8
Pros:

地點很棒，櫃檯員工和早餐服務人員(Kevin和其他2位工作人員)服務態度都很好，會推薦給其他親友

2026-04-28 • via Nuitee
X
Xiaolin • couple • sg
5
Overall good except the bugs on the bed
Pros:

Good Location,nice staff ,change us to another room on day 6 during our stay which is the last day,means I sleep with bugs 5 days already,they help me wash and dry all the clothes after I find bedbugs on my bed

Cons:

Bedbugs is really very very troublesome if bring back home

2026-04-28 • via Nuitee
D
dkao96 • solo_traveller • us
9
2026-04-27 • via Nuitee
I
I-Farn • solo_traveller • us
10
Pros:

Location and staff

2026-04-27 • via Nuitee
S
satoko • solo_traveller • jp
10
Pros:

ここに滞在するのは２回目です。
駅近で大変便利です。
スタッフもみなさん素敵です。

Cons:

どうしようもないがエレベータが一台しかない点

2026-04-26 • via Nuitee