Chaiin Hotel - Dongmen

Hotels
8.6 (2063 reviews)
3 - 12F, No. 163, Section 2, Xinyi Road , Taipei , tw

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
8.36
Cleanliness was noted in multiple reviews, with some comments reflecting a need for improvement.
Service
8.83
The staff received positive comments on their friendliness and professionalism.
Location
9.07
Many reviews highlight the great location as a significant advantage.
Room Quality
8.42
Mixed sentiments regarding room amenities and noise levels, indicating average quality.
Amenities
8.55
Amenities were appreciated, though some areas could improve, like breakfast options.
Value for Money
8.61
Generally viewed as good value for money considering location and service.
Food and Beverage
8.36
Breakfast received mixed feedback; some guests wished for more variety.
Overall Experience
8.63
Overall positive experience noted by guests, with minor concerns to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:20

Property Description

Convenient Location
Located just a minute’s walk from MRT Dongmen Station, Chaiin Hotel - Dongmen offers easy access to Taipei's key attractions like Taipei 101 and Ximending.

Comfortable Rooms
Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including a flat-screen TV, electric kettle, and complimentary bottled water.

Dining Options
Indulge in a daily buffet breakfast at the hotel's restaurant and explore a variety of dining choices within a 5-minute walk.

Experience convenience, comfort, and culinary delights at Chaiin Hotel - Dongmen. Book your stay now for a memorable Taipei getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2063 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.63
昆錦 solo_traveller tw
8
Pros:

餐廳員工Kevin 很認真服務

Cons:

房間、床明顯偏小

2026-04-11 via Nuitee
R
Rodion family_with_children fr
9
Pros:

Great location next to a lot of attractions. Good amount of space. 24/7 check-in desk.

Cons:

The double bed was actually two single beds just brought together. It's never comfortable to have that crack in the middle.
No closet in the room.
The toilet is not really isolated nor has a lock on the door.

2026-04-10 via Nuitee
J
JUNICHI solo_traveller jp
7
2026-04-10 via Nuitee
S
Sylvia family_with_children us
9
Pros:

Very nice location - lots of places to eat and get coffee. Hotel is in good location. Room was comfortable. The bathroom was great. Really appreciated the standing shower and good water pressure.

Cons:

Bed was hard. Felt like sleeping on the floor.

2026-04-10 via Nuitee
T
TZU chiu couple tw
10
2026-04-09 via Nuitee
李佳錦 extended_group tw
9
2026-04-09 via Nuitee
智彥(CHIHYEN) couple tw
8
2026-04-09 via Nuitee
solo_traveller tw
10
2026-04-09 via Nuitee
朝森 couple tw
10
2026-04-08 via Nuitee
C
Chih Yi solo_traveller tw
10
2026-04-08 via Nuitee
婞婕 solo_traveller tw
8
2026-04-08 via Nuitee
V
Vered solo_traveller il
10
2026-04-07 via Nuitee
C
Cheng-Wei solo_traveller tw
9
Pros:

入住多次;早餐佳、地點就在東門捷運出口樓上

Cons:

希望各樓層設置飲水機取代瓶裝水

2026-04-07 via Nuitee
S
Seunghwa solo_traveller kr
7
2026-04-03 via Nuitee
M
Mei Hua family_with_children tw
8
2026-04-02 via Nuitee
A
Alberto solo_traveller es
9
Moderno y funcional
Pros:

Hotel funcional, bien ubicado si vas de turismos o negocios a Taipei y no quieres alojarte en las cadenas más caras. Al lado de una estación de metro que te conecta con toda la ciudad, de un barrio moderno y animado y de un gran parque
Habitación correcta, la cama con el colchón un poco estrecho
El precio es ajustado
La ducha es de lo que mejor me. Pareció de la habitación

Cons:

Baño pequeño y no demasiado incomodo
No tiene recpeción 24 horas, puedes entrar y salir pero es un poco más complicado

2026-04-01 via Nuitee
S
Stephanie solo_traveller nz
8
2026-03-31 via Nuitee
R
Robin family_with_children de
9
Pros:

Great location in Dongmen, directly next to 2 subway lines with quick connection to Main Station. Lots of great local food options close by.
Staff is super friendly and helpful

Cons:

Mattresses were way too hard for our (west European) liking. A proper door for the bathroom would also provide for more privacy ;)

2026-03-30 via Nuitee
S
Shinichiro solo_traveller jp
8
Convinient location and comfortable
Pros:

Very close to the subway
Clean and comfortable room
Room sandals were prepared

Cons:

Breakfast was not ready on time

2026-03-28 via Nuitee
T
Ting Ting couple tw
9
Pros:

早餐超棒,房間很乾淨,床非常舒服很好睡,地點超級方便,服務人員也很親切,非常開心的住宿體驗

Cons:

行李箱沒有地方攤開

2026-03-27 via Nuitee