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Facilities
Property facilities
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WiFi available
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Free WiFi
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Sauna
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Indoor pool
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Kid-friendly buffet
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Rooftop pool
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Airport drop off
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Airport pick up
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Fruits
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style in our chic rooms at the Grand Hotel Villavicencio. From cozy beds to modern décor, we ensure a relaxing stay for our guests.
Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, where you can savor a variety of regional and international dishes. Our talented chefs create exquisite meals to tantalize your taste buds.
Convenient Amenities
Enjoy complimentary Wi-Fi, daily breakfast, and air-conditioned rooms with minibars. With laundry services, 24-hour front desk assistance, and stunning hill views from select rooms, we cater to all your needs seamlessly.
Book your stay at the Grand Hotel Villavicencio for a truly unforgettable experience.
In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case
Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization for the minor to check into the hotel.”
Please note the pool and the spa are closed on Mondays for maintenance.
Note that the swimming pool is not available during Mondays or Tuesdays following National Holidays.
Please note that reservations for 10 or more rooms may apply special conditions. The hotel will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
La atención del personal, muy amable y atento. La limpieza de la habitación. La variedad de fruta en el desayuno.
Siento que han desmejorado la limpieza y mantenimiento de la piscina y zonas húmedas. Antes el pan era una de las mejores cosas en el desayuno, ya no hay mucha variedad.
La limpieza
El servicio
Servicio y habitaciones
Para el precio estuvo bien
The commodities
The price by night
Las instalaciones todo excelente
La habitación muy cómoda la atención del personal muy buena y lo mejor su desayuno tipo bufete
Algunas partes del hotel están algo descuidas sobre todo los pasillos
La tensión del personal del hotel y la comida excelente
La Atención es buena y el personal es amable
el gimnasio estaba muy sucio, todos los jacuzzi estaban muy deteriorados, y en términos generales a todo el hotel le hace falta una actualización, empezando por pintura y enchapes de las zonas comunes. en mobiliario ya presenta bastante desgaste y se nota un muy bajo mantenimiento a las áreas comunes del hotel.
El desayuno y la amabilidad de las personas
Cuando llegue el baño de la habitación olía mucho a orines, lo reporte y bueno ayudaron. Sin embargo la habitación en sus paredes tenía grietas, el mobiliario está ya algo desactualizado y no en perfecto estado.
Para el costo creo que el beneficio no es equitativo
Instalaciones, atención al cliemte
Facilities and comfortable
NA
La variedad del desayuno
La cama muy incómoda y tenía un olor muy raro el baño como a cifon
Súper
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