Hotel Marttel

Hotels
7.5 (2591 reviews)
Lidická 447/12 , Karlovy Vary , cz

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and well-furnished rooms
Friendly staff
Good breakfast option
Cons:
Poor room maintenance
Unpleasant odors in rooms
Unreliable TV service

Categories

Cleanliness
6.25
Numerous mentions of issues with cleanliness including unpleasant odors and maintenance problems.
Service
8.25
Staff friendliness positively noted, though there were issues with service responsiveness.
Location
8.25
Well-placed for access to the city and thermal baths, though a bit uphill.
Room Quality
6.25
Rooms mentioned as outdated with several maintenance issues.
Amenities
8.25
General availability of amenities noted positively despite some issues.
Value for Money
6.25
High price noted for the quality of the room and amenities.
Food and Beverage
8.75
Breakfast was generally well-received as a positive aspect.
Overall Experience
7.75
Satisfaction with stay outweighed by several issues, resulting in a balanced perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:44

Property Description

Luxurious Accommodation
Experience unmatched comfort and style at Hotel Marttel. Each room is elegantly furnished with a flat-screen TV, cozy bed linens, and a private bathroom for your relaxation.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers during your stay. Need a car to explore the beautiful surroundings? Take advantage of our car hire services.

Prime Location
Located near popular attractions like Mill Colonnade and Hot Spring, Hotel Marttel is the perfect base for your adventures in Karlovy Vary.

Book now for an unforgettable stay at Hotel Marttel in Karlovy Vary!

Important information:

Please note that check-in before 14:00 is possible for an additional fee EUR 8 per every 2 hours commenced.
Please note that check-out after 12:00 is possible for an additional fee EUR 8 per every 2 hours commenced.


Please note that early check-in and late check-out is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 8 per person per night when using an available extra bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2591 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 8.75
Overall Experience: 7.75
R
René couple de
8
2026-06-13 via Nuitee
L
Ladislav couple cz
7
Pros:

Vhodné parkování

Cons:

Nefunkční stolní lampa, příšerný zvuk tv

2026-06-12 via Nuitee
B
Bartlomiej solo_traveller pl
8
2026-06-11 via Nuitee
B
Bartlomiej solo_traveller pl
8
2026-06-11 via Nuitee
I
Ivana solo_traveller cz
10
2026-06-10 via Nuitee
P
Petr couple cz
7
2026-06-09 via Nuitee
M
Marco couple de
8
2026-06-08 via Nuitee
M
Mike solo_traveller de
7
2026-06-08 via Nuitee
S
Siegmar couple de
7
gutes Hotel in ruhiger Lage
Pros:

Dekoration im Frühsücksraum, Bilder im Zimmer

Cons:

fehlende Haken und Seifenschale im Bad, wackliger Nachttisch mit fehlenden Schrauben.

2026-06-08 via Nuitee
A
Anika extended_group at
1
Nie mehr wieder !!!
Pros:

gutes Frühstück

Cons:

Check in über 30min, noch nie so einen unfreundlichen Rezeptionisten erlebt, wirklich eine Frechheit!!! Betten extrem hart und Bad obwohl Comfort Zimmer sehr klein - die halbe Duschtür war mit dem Waschbecken verdeckt!!

2026-06-07 via Nuitee
K
Karen solo_traveller de
6
Pros:

Das Frühstück

Cons:

Das Einzelzimmer. Die Dusche extrem klein mit einem Duschvorhang der sehr unangenehm gerochen hat. Um die Fenster bröckelt der Putz.

2026-06-06 via Nuitee
D
De Luca solo_traveller de
8
Pros:

Grundsätzlich freie Parkplätze

Cons:

Wasserkocher um sich wenigstens einen löslichen Kaffee zu machen, wäre schön gewesen

2026-06-05 via Nuitee
R
Roman couple cz
8
2026-06-04 via Nuitee
J
Jiří HLAVNIČKA solo_traveller cz
3
2026-06-03 via Nuitee
Özkan couple tr
6
2026-06-02 via Nuitee
D
Diana solo_traveller ua
6
2026-06-01 via Nuitee
H
Haško solo_traveller sk
7
2026-06-01 via Nuitee
M
Magdalena couple pl
7
Bardzo przyjemny pobyt. Blisko do pijalni wód i ścisłego centrum uzdrowiska. Na kilka nocy można na spokojnie i niedrogo
Pros:

Lokalizacja i duży darmowy parking. Bardzo miła obsługa.

Cons:

Łazienka - brak miejsca na kosmetyczkę i inne przydatne w łazience rzeczy

2026-05-31 via Nuitee
A
Anita solo_traveller de
9
Besuch in Karlsbad
Pros:

Das Hotel liegt nicht weit vom Zentrum entfernt zu es i so t auch zu Fuß erreichbar.
Sehr gutes Restaurant in der Nähe.
Das Personal ist sehr freundlich, die Zimmern sind sehr sauber und komfortabel.
Es gibt ein sehr gutes Frühstück.
Wir waren schon zweimal da und kommen immer gerne hier her.

2026-05-31 via Nuitee
J
Jozef solo_traveller sk
8
2026-05-30 via Nuitee