Hotel Marttel

Hotels
7.5 (2653 reviews)
Lidická 447/12 , Karlovy Vary , cz

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Clean and well-furnished rooms
Friendly staff
Good breakfast option
Cons:
Poor room maintenance
Unpleasant odors in rooms
Unreliable TV service

Categories

Cleanliness
6.25
Numerous mentions of issues with cleanliness including unpleasant odors and maintenance problems.
Service
8.25
Staff friendliness positively noted, though there were issues with service responsiveness.
Location
8.25
Well-placed for access to the city and thermal baths, though a bit uphill.
Room Quality
6.25
Rooms mentioned as outdated with several maintenance issues.
Amenities
8.25
General availability of amenities noted positively despite some issues.
Value for Money
6.25
High price noted for the quality of the room and amenities.
Food and Beverage
8.75
Breakfast was generally well-received as a positive aspect.
Overall Experience
7.75
Satisfaction with stay outweighed by several issues, resulting in a balanced perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:44

Property Description

Luxurious Accommodation
Experience unmatched comfort and style at Hotel Marttel. Each room is elegantly furnished with a flat-screen TV, cozy bed linens, and a private bathroom for your relaxation.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers during your stay. Need a car to explore the beautiful surroundings? Take advantage of our car hire services.

Prime Location
Located near popular attractions like Mill Colonnade and Hot Spring, Hotel Marttel is the perfect base for your adventures in Karlovy Vary.

Book now for an unforgettable stay at Hotel Marttel in Karlovy Vary!

Important information:

Please note that check-in before 14:00 is possible for an additional fee EUR 8 per every 2 hours commenced.
Please note that check-out after 12:00 is possible for an additional fee EUR 8 per every 2 hours commenced.


Please note that early check-in and late check-out is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Location

Guest Reviews

7.5
Based on 2653 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 8.75
Overall Experience: 7.75
F
Femke Noordijk • solo_traveller • nl
6
Prima overnachting
Pros:

Parkeren bij het hotel, op loopafstand van het centrum en een ruime kamer.

Cons:

De douche is vrij klein en daarbij kwam ook nog dat de slang van de douche lek was. Dit viel dus tegen.

2026-08-07 • via Nuitee
N
Nikolay • couple • de
8
Hotel in der Nähe vom Zentrum
Pros:

Lage, sehr gutes Frühstuck. Parkplatz vor der Tür

Cons:

Etwas veraltete Umgebung

2026-08-07 • via Nuitee
P
Petr • solo_traveller • cz
9
2026-08-07 • via Nuitee
R
Roman • solo_traveller • cz
8
Pros:

Dobré umístění blízko lázeňského centra, parkoviště bez závad s dostatečnou kapacitou, snídaně dobrá

2026-08-07 • via Nuitee
V
Vladislav • couple • sk
9
Za tu cenu, to bol fajn pobyt, jeden bod strhávam za rušenie nočného kľudu (fakt nám to extrémne vadilo) a za pravdepodo
Pros:

Pekná izba, blackoutove závesy, dobre raňajky, veľké parkovisko priamo pred hotelom, ochota personálu

Cons:

Rušenie nočného pokoja po 22:00 hodine. V čase nášho pobytu tam bol nejaký futbalový zraz mládeže, ktorý ale že absolútne ignoroval nejaký nočný kľud - správali sa ako opice, hulakali, trieskali a správali sa tak, ako by tam boli sami - nerešpektovali, že tam sú aj ini hostia. Musel som volat na recepciu, kde som recepčnemu vysvetlil, čo sa deje…ten mi sľúbil, že to skúsi poriešiť, čo sa aj čiastočne podarilo, ale nie úplne, neskôr to prestalo samé, mladým asi došiel alkohol. A druha vec, s ktorou sme mali problém bola chladnička - nechladila, aj napriek tomu, že bola zapnutá.

2026-08-06 • via Nuitee
J
Jacob • solo_traveller • de
7
Cons:

Keine Klima bei 37 ° nicht so angenehm.Immerhin gabts nach anfrage ein Ventilator.

2026-08-05 • via Nuitee
V
Viktor • solo_traveller • de
10
Pros:

Alles war perfekt Alles

2026-08-05 • via Nuitee
R
Ronald • extended_group • de
6
2026-08-04 • via Nuitee
F
Florian Krätzschmar • extended_group • de
4
Pros:

Das Frühstück war gut.

Cons:

Der Rezeptionist war ein hochnäsiger Schnösel der nicht nach ein Wort zur Begrüßung beim Einchecken erübrigen konnte.
Wir haben 4 Einzelzimmer gebucht wobei zwei davon teure Zimmer waren. Solche Zimmer haben wir aber nicht bekommen, aber bezahlt.
Ich würde da nicht mehr hinfahren.

2026-08-03 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-08-03 • via Nuitee
B
Bulicek • solo_traveller • cz
9
Pros:

Poměr cena/kvalita. Není to Hilton ale to taky nikdo nečeká. Za ty peníze je to super. Hned naproti parkování zdarma jako bonus. Určitě pokud budu zas potřebovat rád hotel využiji. Personál milí a recepce nonstop. Snídaně na jedničku takže 👍

2026-08-02 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
2026-08-02 • via Nuitee
B
Barbora SP • solo_traveller • cz
7
Pros:

Parkoviště u hotelu zdarma, kousek na kolonádu, snídaně bohatá, personál milý

Cons:

Vybavení pokojů je trošku unavené. Ale vše potřebné v pokojích je. A čisté, postel také fajn.

2026-08-02 • via Nuitee
O
Omacka • couple • cz
10
2026-08-02 • via Nuitee
P
Pavel • couple • cz
10
2026-08-02 • via Nuitee
R
Radomír • couple • cz
8
2026-08-02 • via Nuitee
D
Dusan • solo_traveller • sk
7
Cons:

Chýbajúca klíma.

2026-07-24 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-07-23 • via Nuitee
N
Novák • solo_traveller • cz
8
2026-07-22 • via Nuitee
D
David • solo_traveller • us
4
Pros:

Location good, staff good.

Cons:

Small room. Uncomfortable old beds. Bathroom door handle comes off when opening the door. Shower area and hose had mold/mildew stains. Toilet seat loose. Tubular shelf in bathroom loose, missing parts, and comes apart if bumped. No kleenex, no a/c, no safe, no microwave. This place should be removed from Booking.com

2026-07-22 • via Nuitee