Hotel Marttel

Hotels
7.5 (2426 reviews)
Lidická 447/12 , Karlovy Vary , cz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean and well-furnished rooms
Friendly staff
Good breakfast option
Cons:
Poor room maintenance
Unpleasant odors in rooms
Unreliable TV service

Categories

Cleanliness
6.25
Numerous mentions of issues with cleanliness including unpleasant odors and maintenance problems.
Service
8.25
Staff friendliness positively noted, though there were issues with service responsiveness.
Location
8.25
Well-placed for access to the city and thermal baths, though a bit uphill.
Room Quality
6.25
Rooms mentioned as outdated with several maintenance issues.
Amenities
8.25
General availability of amenities noted positively despite some issues.
Value for Money
6.25
High price noted for the quality of the room and amenities.
Food and Beverage
8.75
Breakfast was generally well-received as a positive aspect.
Overall Experience
7.75
Satisfaction with stay outweighed by several issues, resulting in a balanced perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:44

Property Description

Luxurious Accommodation
Experience unmatched comfort and style at Hotel Marttel. Each room is elegantly furnished with a flat-screen TV, cozy bed linens, and a private bathroom for your relaxation.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers during your stay. Need a car to explore the beautiful surroundings? Take advantage of our car hire services.

Prime Location
Located near popular attractions like Mill Colonnade and Hot Spring, Hotel Marttel is the perfect base for your adventures in Karlovy Vary.

Book now for an unforgettable stay at Hotel Marttel in Karlovy Vary!

Important information:

Please note that check-in before 14:00 is possible for an additional fee EUR 8 per every 2 hours commenced.
Please note that check-out after 12:00 is possible for an additional fee EUR 8 per every 2 hours commenced.


Please note that early check-in and late check-out is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 8 per person per night when using an available extra bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2426 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 8.75
Overall Experience: 7.75
G
Gerrit • couple • au
10
Pros:

Good parking facilities

2026-02-14 • via Nuitee
L
Laura • couple • de
7
2026-02-09 • via Nuitee
P
Pavel • couple • cz
8
Ubytovaní klasický standart
Pros:

Hotel je od centra KV vzdálen asi 1 km, příjemná procházka do centra z kopce přes park, zpět je to do kopce z údolí centra Karlových Varů ,hotel je čistý , celkově v pořádku, objekt vypadá jako předělaný panelák na hotel nebo předělán z ubytovny ,ale to ničemu nevadí, V hotelu je sice sauna ,ale musíte si říci minimálně 1,5 hodiny před využitím ,aby je obsluha hotelu musela nahřát, velkou výhodou je parkování zdarma na parkovišti před hotelem, které je dostatečně veliké. Pokoje jsou čisté, rekonstruované před nějakým časem ,chybí dveře mezi pokojem a předsíňkou, Snídaně velmi bohaté ,všeho dost ,široký sortiment, restaurace pro snídaně je v pěkném prostředí.

Cons:

Vrátit dveře mezi pokojem a předsíní ,sníží se případný hluk z chodby hotelu ,(výstup z výtahu osob ) a lépe se vytápí pokoj hotelu. Jinak mimo saunu v hotelu není možnost jiné aktivity. Musíte řešit procházkou do centra KV. Standartní ubytování na 1 a 2 dni dostačující.

2026-01-31 • via Nuitee
J
Jan • solo_traveller • cz
6
Cons:

plíseň v koupelně

2026-01-30 • via Nuitee
A
Alevtyna • solo_traveller • ua
10
2026-01-30 • via Nuitee
V
Volodymyr • family_with_children • ua
6
2026-01-27 • via Nuitee
D
Dennis • extended_group • de
5
Pros:

Lage is super frühstück ist gut

Cons:

Das Bad war Schimmelig und die Sauberkeit lässt zu wünschen übrig, zimmer lampe am Nachtisch hängt ab

2026-01-27 • via Nuitee
K
Kleinknecht • family_with_children • de
8
2026-01-26 • via Nuitee
L
Lenka • extended_group • cz
7
Pros:

snídaně výborná

Cons:

chybělo mi topení v koupelně
TV nefungovala
pokoj neměl standardní okno

2026-01-26 • via Nuitee
A
Artem • extended_group • ua
8
Чистый вполне комфортный отель, персонал приятный 🫡
2026-01-25 • via Nuitee
B
Berg • solo_traveller • de
2
Cons:

Wir waren 2 Erwachsene und 1 Kind 14 J. alt beim Marttel für eine Nacht Zu übernachten. Die Buchung wurde online beim Bucking gebucht. Keine Doppelzimmer, sondern müssen wir 2 Zimmern buchen . 1 Zimmer war sehr klein bestimmt ehemalige Abstell- oder Putzraum mit komischen Geruch. In der Etage sehr kräftige und starke Luft. Economy...

2026-01-25 • via Nuitee
N
Natalia • family_with_children • de
9
Pros:

Оптимальное сочетание цены и качества. Особенно хочется отметить помещение для завтрака, очень уютно и необычно. Завтрак хороший, продукты качественные.
Очень удобные кровати, так хорошо я не спала уже давно!

Cons:

Ванные комнаты требуют реновации, но, как я понимаю, это делается поэтапно, так как в номере моей подруги ванная комната была уже модернизированная.

2026-01-21 • via Nuitee
P
Polina • couple • de
7
Sehr sauber, die Ausstattung war OK, der Preis hat überzeugt. Aber das Frühstück konnte besser sein.
Pros:

Sehr sauberes Zimmer, sehr freundliches Personal

Cons:

Das Frühstück war zu überschaubar.

2026-01-21 • via Nuitee
E
Eduard • solo_traveller • cz
8
Pros:

Snídaně v pořádku.
Lokalita vzhledem k večernímu programu ve Smíchovském pavilonu výborná

Cons:

Až na "vůni" asi z použitého čistícího prostředku vše v pořádku

2026-01-20 • via Nuitee
A
Adam • couple • cz
6
Okay old style hotel
Pros:

Friendly staff
4€ early check in

Cons:

Facilities in bathroom looked like the cheapest one from decades ago like in old communist child camp.
Shower door replaced by curtain so there was water leaking out.
Soap was very cheap and the soap bottle didn’t fit into the holders.

2026-01-19 • via Nuitee
J
Jan • couple • cz
8
2026-01-19 • via Nuitee
R
Roman • solo_traveller • cz
7
2026-01-19 • via Nuitee
O
Oleksii • solo_traveller • cz
10
Pros:

Vše bylo ok

2026-01-19 • via Nuitee
Y
Yuliya • couple • de
3
2026-01-19 • via Nuitee
D
Daniel • solo_traveller • cz
8
2026-01-19 • via Nuitee