Hotel Marttel

Hotels
7.5 (2455 reviews)
Lidická 447/12 , Karlovy Vary , cz

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean and well-furnished rooms
Friendly staff
Good breakfast option
Cons:
Poor room maintenance
Unpleasant odors in rooms
Unreliable TV service

Categories

Cleanliness
6.25
Numerous mentions of issues with cleanliness including unpleasant odors and maintenance problems.
Service
8.25
Staff friendliness positively noted, though there were issues with service responsiveness.
Location
8.25
Well-placed for access to the city and thermal baths, though a bit uphill.
Room Quality
6.25
Rooms mentioned as outdated with several maintenance issues.
Amenities
8.25
General availability of amenities noted positively despite some issues.
Value for Money
6.25
High price noted for the quality of the room and amenities.
Food and Beverage
8.75
Breakfast was generally well-received as a positive aspect.
Overall Experience
7.75
Satisfaction with stay outweighed by several issues, resulting in a balanced perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:44

Property Description

Luxurious Accommodation
Experience unmatched comfort and style at Hotel Marttel. Each room is elegantly furnished with a flat-screen TV, cozy bed linens, and a private bathroom for your relaxation.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers during your stay. Need a car to explore the beautiful surroundings? Take advantage of our car hire services.

Prime Location
Located near popular attractions like Mill Colonnade and Hot Spring, Hotel Marttel is the perfect base for your adventures in Karlovy Vary.

Book now for an unforgettable stay at Hotel Marttel in Karlovy Vary!

Important information:

Please note that check-in before 14:00 is possible for an additional fee EUR 8 per every 2 hours commenced.
Please note that check-out after 12:00 is possible for an additional fee EUR 8 per every 2 hours commenced.


Please note that early check-in and late check-out is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 8 per person per night when using an available extra bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2455 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 8.75
Overall Experience: 7.75
H
Hörnche family_with_children de
10
2026-04-11 via Nuitee
P
Peter solo_traveller de
6
Pros:

Die zentrale Lage und der kostenlose Parkplatz

Cons:

Eine sehr enge Dusche

2026-04-11 via Nuitee
R
Renata family_with_children cz
8
Pros:

Milý personál, výborná snídaně, pěkný pokoj.

Cons:

Vybavení koupelny, respektive velmi malý sprchový kout. Větší člověk by se nevysprchoval.

2026-04-10 via Nuitee
J
Jan 3008 family_with_children pl
10
2026-04-10 via Nuitee
L
Lenka couple cz
7
Pros:

Byli jsme ubytováni na 3 noci, ikdyž snídaně byla stále stejná, bylo to v pohodě.

Cons:

Bylo by vhodné spravit jak umyvadlovou, tak sprchovou baterii, všude to teklo a stříkalo. WC malé, bylo nutné dávat pozor, abychom si při sedání nerozbili hlavu. V popisu je uvedené parkování zdarma. Před hotelem je cca 5 parkovacích míst, vedle hotelu jsou 2 veřejná parkoviště, které je zdarma, ale nepatří hotelu a bylo plné.

2026-04-10 via Nuitee
A
Alexander family_with_children de
9
Pros:

Frühstücksraum und der Frühstück selber

Cons:

Badezimmer

2026-04-10 via Nuitee
N
Nata solo_traveller ua
9
2026-04-10 via Nuitee
C
Cornelia couple de
9
Ein schöner Kurzurlaub.
Pros:

Sehr gutes und reichliches Frühstück. Genügend Parkplätze vorhanden. Nettes Personal.

Cons:

Schade, dass kein Restaurant vorhanden ist.

2026-04-09 via Nuitee
C
Christina solo_traveller ba
1
Nicht empfehlenswert
Cons:

-total veraltetes Hotel.
-Duschkopf verkalkt und schimmelig
- Rostflecken im Waschbecken
- Klobrille mit eingegelbten Flecken
-Kinder ab 6 Jahren zahlen vollen Frühstückspreis
- Frühstück sehr mager es gab nicht Mal Hähnchenwurst (alles nur Schweinefleisch)
- für Vegetarier kaum etwas zu essen da

2026-04-09 via Nuitee
S
Sebastian couple de
6
Pros:

Das Hotel ist ruhig gelegen und es gibt kostenlos Parkplätze zu Verfügung

Cons:

Im Badezimmer waren deutliche Spuren von Feuchtigkeit in der Wand sichtbar . Das Frühstücksangebot war sehr begrenzt

2026-04-09 via Nuitee
family_with_children de
8
2026-04-09 via Nuitee
O
OLEKSANDR couple de
10
2026-04-08 via Nuitee
M
Marina Gregoria couple it
8
2026-04-07 via Nuitee
S
Sergej family_with_children de
7
2026-04-06 via Nuitee
M
Maria couple de
9
2026-04-05 via Nuitee
G
Gabriela family_with_children cz
8
2026-04-04 via Nuitee
R
Recca family_with_children de
6
Pros:

Parkplatz inbegriffen

Cons:

Zu weit vom stadt

2026-04-04 via Nuitee
M
Marian family_with_children sk
7
2026-04-03 via Nuitee
M
Musayelyan extended_group am
8
You can also order a taxi from city centre to the hotel, which will cost little.
Pros:

The staff were helpful. Messaged back quickly.
Parking was free
You can also park your car in the centre ( there are parkings) which will cost 1-2€ per hour

Cons:

Hotel was near the centrum, as it's a small town, but it was up in the hill a bit, so you gotta go up after you take a walk.

2026-04-02 via Nuitee
T
Tim solo_traveller de
6
Solides Hotel zu okem Preis
Pros:

Parksituation

Cons:

Ausstattung Lage

2026-03-30 via Nuitee