Avani Metropolis Auckland Residences

Hotels
Avani Hotels & Resorts
9 (3509 reviews)
40 Kitchener Street , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Cons:
Outdated room facilities
Limited kitchen supplies

Categories

Cleanliness
8.46
Generally clean with some areas needing improvement, as mentioned in reviews.
Service
9.93
Staff were described as excellent and accommodating multiple times.
Location
9.47
Located near the city center and attractions, highly praised.
Room Quality
8.42
Room quality was good but noted as outdated in some cases.
Amenities
8.45
Amenities met the needs but some areas considered dated.
Value for Money
8.91
Value for money was generally regarded as good.
Food and Beverage
8.96
Food options nearby were positively noted but hotel options were not mentioned.
Overall Experience
9.43
Overall experience was highly rated with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:53

Property Description

Spacious Self-Catering Accommodation
Avani Metropolis Auckland Residences in the heart of Auckland CBD offers spacious apartments with great in-room amenities and stunning city views. Choose from 1 or 2-bedroom suites with open-plan living areas and fully-equipped kitchens for a comfortable stay.

Convenient Location
Located across from Albert Park and within the main shopping district, this hotel is surrounded by various dining options, cafes, and bars. The proximity to Auckland Art Gallery and Skycity Auckland Convention Centre makes it an ideal choice for both leisure and business travelers.

Indoor Pool and Fitness Centre
Enjoy a relaxing swim in the indoor pool or keep up with your fitness routine at the on-site fitness centre. Stay connected with WiFi access available throughout the property.

Book your stay at Avani Metropolis Auckland Residences for a perfect blend of comfort, convenience, and leisure during your time in Auckland.

Important information:

Please note that there is a nonrefundable 2% charge when you pay with a Visa, MasterCard, American Express or UnionPay credit card.
Please note that there is a nonrefundable 3.35% charge when you pay with Diners Club credit card.

Please note that this hotel has a strict 'No Party Policy'. If guests do not comply with these conditions, the booking will be canceled and no refund given.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

"Housekeeping: Long Stay Rate includes weekly housekeeping"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3509 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
M
Marie solo_traveller nz
6
Trip to see Menopause the Musical
Pros:

It was a good price for one night. The location is a 7 minute walk from the Civic where the show was.

Cons:

The room was very warm. Took a while to find the air cooler even the it was still hot. The room backed onto a noisy road and there were police cars and sirens going up and down. Reception staff upon arrival were efficient but not warm and friendly.

2026-03-14 via Nuitee
H
Hugo couple gb
7
Pros:

Great location
Spacious room/suite

Cons:

Quite unfriendly reception staff
Quite tired and old - that being said everything worked

2026-03-14 via Nuitee
S
Scott family_with_children nz
10
Pros:

Parking . Staff. Location ..room comfortable.

Cons:

Nothing

2026-03-14 via Nuitee
A
Alan couple gb
9
2026-03-13 via Nuitee
N
Nathan couple au
10
Great location and facilities
Pros:

Friendly staff, great location to CBD and access to dock for ferries, clean tidy smart room
Really enjoyed having access to decent sized hotel gym e.g squat rack and pool etc

Cons:

Nil

2026-03-12 via Nuitee
D
Dalia couple au
9
2026-03-12 via Nuitee
S
Suzanne couple us
10
2026-03-11 via Nuitee
T
Terry couple us
10
Great
Pros:

Pool, hot tub, sauna were all very nice after long flight. Room quite large and modern. Location close to restaurants, parks, and waterfront.

Cons:

All good

2026-03-11 via Nuitee
S
Siridawn family_with_children au
10
2026-03-11 via Nuitee
L
Lori couple us
10
Great option for short or long stay in Auckland.
Pros:

Great location for exploring Auckland. Close to Albert Park, Ferry terminal and CBD. Loads of restaurants and cafes just out the door. Room itself was clean and comfortable. Kitchen was nice although we didn’t use it except for breakfast. Washer and dryer was amazing, especially after a week in The Cook Islands.staff was always very nice and helpful.

Cons:

Nothing

2026-03-11 via Nuitee
P
Paul couple nl
10
schitterende lokatie en prachtige accommodatie
Pros:

uitzicht

Cons:

-

2026-03-11 via Nuitee
A
Anastasia solo_traveller us
9
Great hotel for city stay! Amazing views.
Pros:

Incredible harbor views!

Cons:

WiFi didn’t work in the room.

2026-03-10 via Nuitee
S
Shane couple nz
9
Pros:

Beautiful Hotel, nice room, great Pool everything super clean

Cons:

The TV turned on in the middle of the night giving us a fright, had to unplug it from the wall and all was well.

2026-03-10 via Nuitee
K
Karrie couple gb
10
2026-03-09 via Nuitee
M
Michelle solo_traveller us
9
Wonderful building, room, and location
Pros:

The Avani was a wonderful base for my stay in Auckland. I got a harbor view suite, which was well worth it. I appreciated the building amenities, especially the spa/gym. The front desk staff were very obliging when I needed extra coffee pods and towels. The location is absolutely A+, very close to Queen Street shops as well as the harbor. It is also adjacent to a pretty park and very near University of Auckland.

Cons:

The main bummer was that the no-smoking policy for balconies wasn't enforced (not surprising - it's hard) and the chainsmoker below made it necessary to keep my windows closed a lot. The 10am checkout time was also earlier than I would've liked.

2026-03-09 via Nuitee
J
Julie couple gb
10
2026-03-09 via Nuitee
M
Michelle couple nz
10
We were very happy with the accommodation.
Pros:

Great location, clean spacious room and friendly staff

Cons:

Nothing

2026-03-08 via Nuitee
D
David couple au
9
2026-03-08 via Nuitee
O
Olivia couple nz
10
We are quickly becoming regular guests on our trips to Auckland. It has the most wonderful, helpful staff. The location
Pros:

Location is fantastic and the facilities are great!

Cons:

N/A

2026-03-08 via Nuitee
Z
zaid couple ae
10
Absolutely delightful. Really comfortable and made our stay in CBD so lovely!
Pros:

Location is prime, staff are very friendly, room layouts are great.

Cons:

All good thanks.

2026-03-07 via Nuitee