Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great wellness facilities
Beautiful views
Cons:
Parking issues reported
Limited lunch/dinner options

Categories

Cleanliness
8.43
Some guests mentioned that rooms were only cleaned superficially.
Service
9.9
Numerous guests praised the friendly and attentive staff.
Location
9.44
The hotel is a bit away from the center, but offers tranquility and nice views.
Room Quality
9.39
Guests enjoyed the comfort and decor of the rooms, especially those with good views.
Amenities
9.42
Wellness area is well-rated, though some facilities were reported as cold.
Value for Money
9.38
Guests feel they received good value for the services offered.
Food and Beverage
9.43
Guests enjoyed breakfast; however, lunch/dinner options were limited.
Overall Experience
9.8
Most reviews are positive, highlighting the overall relaxing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:59

Property Description

Luxurious Spa and Wellness Facilities:
Indulge in ultimate relaxation with pools, saunas, hot tub, and a fitness center - all complimentary for our guests.

Elegant Suites with Modern Amenities:
Experience comfort and style in every suite with air conditioning, balcony, and a flat-screen TV with cable channels, ensuring a cozy stay.

Scenic Location and Nearby Attractions:
Located near the forest and water dam, explore the beauty of Březová and visit nearby attractions like Karlovy Vary and Bečov Castle.

Experience serenity and luxury at Hotel Retro Riverside Wellness Resort. Book now for an unforgettable stay!

Important information:

Please note that upon check-in it is necessary to present the credit card used in the reservation process.

There is a possibility to reserve a transfer from/to Prague or Karlovy Vary Airport. Please contact the hotel reception for reservation.

The city tax will be charged extra during the stay by the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Location

Guest Reviews

9.4
Based on 1458 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
G
GIDEON • couple • il
8
Far from being a 4 stars hotel.
Pros:

The View.

Cons:

We had a very nice suite. But, after cleaning the room they forgot to bring new towels. The blankets were too thin, and when we asked for two more blankets, it took almost an hour to get.

2026-09-19 • via Nuitee
D
Daniel • couple • ro
9
2026-09-17 • via Nuitee
C
Charles • couple • fr
9
Pros:

hôtel au calme avec grande chambre propre et bien équipée.

Cons:

éloigné du centre ville ou il est impossible de s'y garer (problème propre à la ville qui octroie des places réservée à des particuliers et hôtels locaux, du coup popur visiter le centre ville, il faut se garer en extérieur et grande marche à prévoir !

2026-09-15 • via Nuitee
A
arie • couple • il
8
מלון מקסים המקום מקסים אבל חסר צוות
2026-09-14 • via Nuitee
O
Olga Kryskin • solo_traveller • il
8
Pros:

Тихое место,далеко от городской суеты. Очень приятный персонал, всегда готовы помочь. Завтраки просто супер. Спа очень классный, только сауны не всегда работали. Но с утра в бассейне приятно поплавать.

2026-09-14 • via Nuitee
M
Martin • extended_group • dk
9
2026-09-11 • via Nuitee
U
Uwe • solo_traveller • de
8
2026-09-09 • via Nuitee
ליאורה • solo_traveller • il
9
Pros:

שקט ושלווה מיקום מדהים המוות היה קשוב והשירות היה מצויין

Cons:

המזרן בחדר היה רך מידי

2026-09-04 • via Nuitee
O
Olga • solo_traveller • de
10
Pros:

Es war sehr sauber, sehr gepflegtes Hotel. Der Frühstück war auch sehr lecker. Und natürlich war die Lage traumhaft!

2026-09-02 • via Nuitee
S
saad • couple • kw
9
رائعة لكل من يأتي إلى كارلوفاري بسيارته الخاصة
Pros:

وجود الشرفة مقابل النهر كان رائعا ، والافطار كان رائعا أيضا ، ووجود مساحة كبيرة لمواقف السيارات بالمجان

Cons:

خلو الاستقبال أحيانا من الموظفين

2026-09-02 • via Nuitee
P
philipp • couple • de
5
Hotel hätte potenzial aber Umsetzung mangelhaft
Pros:

Baustil , idyllische Lage , Suite war sehr gut ,
Toller Ausblick

Cons:

Service - entspricht nicht 5 Sterne , Restaurant war Montag & Dienstag zu ,
Zu wenig Personal,
Teilweise viel Wartungsstau ,
Parkplatz teuer als angegeben.
Gast ist hier nur ein durchlaufender Posten,

2026-09-01 • via Nuitee
J
Jasmin Liselotte • couple • ch
9
2026-09-01 • via Nuitee
S
Sergiu079 • solo_traveller • cz
9
2026-08-31 • via Nuitee
A
Andrea • couple • de
6
Hotel okay, Restaurant schlecht!
Pros:

Die Zimmer waren ordentlich, sauber und optimal ausgestattet.
Frühstücksangebot sehr gut.

Cons:

Zu wenig Personal (Rezeption zeitweise unbesetzt, da Service übernommen werden musste)
Restaurant in dieser Preiskategorie am Samstag geschlossen, Speisen mangelhaft und überteuert. Reinfall!

2026-08-30 • via Nuitee
A
Albrecht • couple • de
7
Cons:

room service war nur z.T. da.

2026-08-29 • via Nuitee
B
Birgit • solo_traveller • de
10
2026-08-29 • via Nuitee
U
uri • solo_traveller • il
9
2026-08-28 • via Nuitee
R
Rolf • couple • de
6
2026-08-27 • via Nuitee
E
Esther • couple • us
8
Beautiful facility with breathtaking view and amazing staff, need a major improvement in their cleaning level and a bett
Pros:

The property location on the river with stunning view is breathtaking. The staff is amazing and go above and beyond to serve you.

Cons:

The room was not as clean as expected, the rug next to the bed was covered with stains, the bathroom and the toilet were very dirty and covered with the prior guests remnants, I had to borrow cleaning detergent from the cleaning lady to do the cleaning myself. We stayed there for four nights and other than exchanging the towels daily, the room was not cleaned even once. Another main issue is the restaurant, the menus is very limited and for a such secluded place I would expect a wider selection

2026-08-24 • via Nuitee
O
Olaf • couple • de
9
Pros:

Die Lage am See. Der Wellness Bereich. Sie Parksituation

Cons:

Zimmerservice oft erst am späten Nachmittag.

2026-08-23 • via Nuitee