Retro Riverside Wellness Resort

Hotels
9.4 (1371 reviews)
Brezova 157 , Karlovy Vary , cz

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great wellness facilities
Beautiful views
Cons:
Parking issues reported
Limited lunch/dinner options

Categories

Cleanliness
8.43
Some guests mentioned that rooms were only cleaned superficially.
Service
9.9
Numerous guests praised the friendly and attentive staff.
Location
9.44
The hotel is a bit away from the center, but offers tranquility and nice views.
Room Quality
9.39
Guests enjoyed the comfort and decor of the rooms, especially those with good views.
Amenities
9.42
Wellness area is well-rated, though some facilities were reported as cold.
Value for Money
9.38
Guests feel they received good value for the services offered.
Food and Beverage
9.43
Guests enjoyed breakfast; however, lunch/dinner options were limited.
Overall Experience
9.8
Most reviews are positive, highlighting the overall relaxing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:59

Property Description

Luxurious Spa and Wellness Facilities:
Indulge in ultimate relaxation with pools, saunas, hot tub, and a fitness center - all complimentary for our guests.

Elegant Suites with Modern Amenities:
Experience comfort and style in every suite with air conditioning, balcony, and a flat-screen TV with cable channels, ensuring a cozy stay.

Scenic Location and Nearby Attractions:
Located near the forest and water dam, explore the beauty of Březová and visit nearby attractions like Karlovy Vary and Bečov Castle.

Experience serenity and luxury at Hotel Retro Riverside Wellness Resort. Book now for an unforgettable stay!

Important information:

Please note that upon check-in it is necessary to present the credit card used in the reservation process.

There is a possibility to reserve a transfer from/to Prague or Karlovy Vary Airport. Please contact the hotel reception for reservation.

The city tax will be charged extra during the stay by the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 15 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 1371 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
F
Frank extended_group de
9
Wir kommen wieder
Pros:

Ein kleines sehr gemütliches Hotel mit besonders nettem und zuvorkommendem Personal.
Sehr sauber und ein schöner und gepflegter Spa-Bereich
Wir kommen auch gerne ein drittes Mal wieder :)

Cons:

Die Zusatzkosten für einen Parkplatz der direkt zum Hotel gehört dämpfen ein bisschen den ansonsten fast perfekten Aufenthalt. Gerade auch weil das Hotel ja auch fast nur motorisiert erreichbar ist und es keine außenstehenden Parkmöglichkeit gibt.

Schade, deshalb auch keine 10 Punkte

2026-05-29 via Nuitee
F
Frantisek solo_traveller cz
9
2026-05-27 via Nuitee
O
Orna couple il
10
Good hotel good stuff
Pros:

nice and klean room
Good breakfast.This hotel always makes us feel at home. The location is very peaceful and quiet. We had contact with Anna, who was always ready to help us with any of our needs. On our last day, Anna offered to let us leave our suitcase in the room next to her office. She is always in a very good mood, making it easy to ask for assistance, knowing that she is always willing to help.

2026-05-27 via Nuitee
I
Ivonne solo_traveller de
8
2026-05-27 via Nuitee
W
Wojciech couple pl
9
Pobyt udany, duża w tym zasługa personelu!
Pros:

Śniadanie było bardzo dobre. Dobre pieczywo, uroizmacona i świeża żywność.

Cons:

Zbyt drogie, a przy tym zbyt małe porcje obiadowe.

2026-05-26 via Nuitee
S
Sven solo_traveller de
9
2026-05-25 via Nuitee
M
Marcus solo_traveller de
10
Wir kommen wieder 😃
Pros:

Tolle Lage, guter Service und leckeres Frühstück 🙂

Cons:

Gab nichts zu meckern 🤗

2026-05-25 via Nuitee
Y
Yigal couple il
7
מיקום קסום, שירות מתחת לכל ביקורת. זה לא מלון ספא
Pros:

המיקום מהמם, נוף ממכר, הסוויטה שבחרנו גדולה ומרווחת

Cons:

זה לא מלון ספא.
הג׳קוזי פושר, הבריכה לא מעניינת, אין טיפולי ספא.
השירות ממש גרוע: פקיד הקבלה הוא גם הברמן וגם המלצר בחדר האוכל, כך שלא ניתן לקבל שירות טוב באף חלק מחלקי המלון.
ביקשנו לבדוק טיפולי ספא ובכלל לא חזרו אלינו עם תשובות.
את החדר ניקו רק לאחר שהערנו שהחדר לא סודר, וגם זאת רק בשעות הערב.
לסיכום, מלון מקסים ברמת 5 כוכבים, שירות גרוע ברמת פנסיון זול.

2026-05-25 via Nuitee
D
Dirk couple de
7
Hotel im Dornröschenschlaf,
Pros:

Das Frühstück

Cons:

Der Zimmerservice,

2026-05-24 via Nuitee
R
Radim solo_traveller cz
10
Pros:

Vše

Cons:

Nic

2026-05-22 via Nuitee
K
Kerstin solo_traveller de
9
Cons:

Das Frühstücksbuffet hat uns nicht überzeugt.

2026-05-21 via Nuitee
V
Věra couple cz
9
2026-05-21 via Nuitee
C
Cornelia couple de
9
Pros:

Wir hatten ein sehr schönes und geräumiges Zimmer mit Balkon und herrlichem Blick auf den See.
Sehr gute Auswahl zum Frühstück, sowohl Buffet als auch à la carte, dazu Säfte, jegliche Kaffees und Sekt.

Sehr schöne Wellnesslandschaft.

Cons:

Die Temperatur im Pool war recht kühl, die Whirlpools waren jedoch angenehm warm.

2026-05-20 via Nuitee
U
Udristioiu couple be
7
Rather a good 4 star hotel, definitely not a 5 star hotel.
Pros:

The rooms were clean and the breakfast was good.

Cons:

Overall, it is a nice hotel but for sure it does not feel or look like a 5 star hotel, it is more a good 4 star hotel. The attention to details seems to be missing, the staff does not seem to have the training to enhance the customer experience up to a 5 star level. I think the marketing of the hotel as a 5 star is unfortunately quite deceiving.

2026-05-20 via Nuitee
W
Weert couple de
9
Es lohnt sich dort hin zu fahren!
Pros:

Es war sehr sauber, alle Angestellten waren sehr freundlich und zuvorkommend.

2026-05-18 via Nuitee
D
Dragos couple ro
10
2026-05-15 via Nuitee
G
Günther Hackner solo_traveller de
10
Pros:

Das Personal war sehr freundlich, das Essen gut. Das Angebot in der Saunalandschaft ist groß, die Massagen sind top.

Cons:

Alles super, es gab nichts auszusetzen

2026-05-12 via Nuitee
R
Rita couple lt
10
Puiku
Pros:

Švaru ir graźu. Geras SPA.

Cons:

Gaila, kad neveikė pilnai Jakuzi.

2026-05-11 via Nuitee
A
avner solo_traveller il
10
2026-05-11 via Nuitee
D
drorit solo_traveller il
10
2026-05-09 via Nuitee