Room Mate Aitana, Amsterdam

Hotels
•
Room Mate
8.7 (9216 reviews)
IJdock 6 , Amsterdam , NL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location near Centraal Station and walking distance to attractions
Spacious, modern and comfortable rooms
Excellent, varied breakfast
Immaculate/clean rooms
Beautiful canal/marina views
Quiet neighbourhood
Cons:
Slow and small elevators
Unhelpful reception staff and check-in/upgrade issues
Bar/restaurant sometimes closed; minibar empty
Shower cleanliness issues and occasional low water pressure
Parking is very expensive
Broken safe / no slippers reported by some guests

Categories

Cleanliness
8.6
Frequently described as very clean and immaculate; a few guests reported shower hairs, a worn shower tray and a broken safe/hospitality tray issues.
Service
8
Mixed: restaurant staff praised as welcoming and professional, but reception had several reports of unhelpful behaviour, check-in/upgrade confusion and lack of apology.
Location
9.4
Strong positive: excellent location near Centraal Station, walking distance to attractions, nice canal/marina views and a quiet setting close to the historic centre.
Room Quality
9
Rooms are frequently described as spacious, modern and comfortable with good bathrooms; some negatives noted (firm pillows, occasional privacy on low marina-side rooms, broken safe).
Amenities
8
Decent amenities but with issues: slow/small elevators, limited gym equipment, empty minibar and occasional bar/restaurant closures; slippers not provided for some guests.
Value for Money
8.4
Generally good value given location and room quality, though parking is described as very expensive and some guests felt maintenance issues (e.g., weak shower) were unacceptable at the price.
Food and Beverage
8.6
Breakfast repeatedly praised as excellent and varied; however restaurant/bar availability was inconsistent (closed some nights) and minibars were reported empty.
Overall Experience
9.6
Overall very positive stays: beautiful hotel with great views, comfortable rooms and good cleanliness; some operational/service inconsistencies (elevator, reception, F&B hours) tempered perfection but guests remained satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Stylish Design and Prime Location
Room Mate Aitana, a chic design hotel just a short stroll from Amsterdam Central Station, offers rooms with stunning city views and modern amenities like flat-screen TVs and minibars.

Dining and Relaxation
Indulge in a delicious breakfast buffet until noon or opt for breakfast in your room. Unwind at the lounge bar or dine at the cosmopolitan-style restaurant on-site.

Convenience and Wellness
With a business area, fitness center, and concierge services for various needs including babysitting and car rental, Room Mate Aitana ensures a comfortable and stress-free stay.

Book now to experience the perfect blend of style, convenience, and top-notch service at Room Mate Aitana in Amsterdam!

Important information:

The credit card used to book the reservation must be presented by the cardholder at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.7
Based on 9216 reviews
Cleanliness: 8.6
Service: 8
Location: 9.4
Room Quality: 9
Amenities: 8
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 9.6
F
Frank_Iris • family_with_children • nl
9
Pros:

Mooie ruime kamer en een zeer uitgebreid ontbijt. Personeel was ook erg vriendelijk en behulpzaam.

2026-11-07 • via Nuitee
J
Jennifer • couple • au
6
Good location helpful reception hospitality staff not highly motivated and would not revisit this hotel
Pros:

Location was great close to train, bus and tram. Easy to get around! Resonse from reception next day after poor arrival was good. Was given meals and a drink to compensate.

Cons:

Arrival at midnight was perfunctory, room had not been cleaned, rubbish not emptied eating surfaces not cleaned, toilet not cleaned heating not working! Next day staff at reception tried to fix all of these things but we had to keep following things up. Also did not like the fact that the smoking area was right outside the main entry so you had to walk through groups of smokers to enter and leave thehotel

2026-11-07 • via Nuitee
I
Ilka • extended_group • be
10
Alles gut
Pros:

gute Lage, modern, große Zimmer

Cons:

Notfalltreppe zwischen 1.Stock und Erdgeschoss nicht gefunden. Ab 1. Stock gibt es Treppen

2026-11-07 • via Nuitee
D
Dmitry • solo_traveller • ru
10
Я как ресторатор, обращаю внимание на работу персонала. В баре ресторана, где проходит завтрак - грубый бармен. 3 дня по
Pros:

Все прекрасно, большой просторный номер с красивым видом, удобная парковка, хороший завтрак

Cons:

Грубый бармен в зоне ресторана

2026-11-07 • via Nuitee
N
NAJEEB • extended_group • kw
8
2026-11-07 • via Nuitee
T
TommasoCara • family_with_children • lu
8
2026-11-07 • via Nuitee
V
Veronika • family_with_children • de
7
Pros:

Die Lage am Wasser in der Nähe vom Bahnhof ist sehr schön, die Zimmer sind sehr hell.
Der Service war sehr freundlich.

Cons:

Insgesamt war das Zimmer sehr kühl. Die Temperatur ließ sich nicht verändern. Mein Bett war unkomfortabel

2026-11-07 • via Nuitee
H
Hassan • couple • sa
10
2026-11-07 • via Nuitee
M
Marcin • couple • pl
10
Pros:

sniadania super

2026-11-06 • via Nuitee
H
Håvard • solo_traveller • no
8
2026-11-06 • via Nuitee
S
Sonia • family_with_children • us
8
Pros:

It was near public transportation.

Cons:

Not very many places to eat nearby. There was road construction for a few days during the stay

2026-11-06 • via Nuitee
G
Gaëlle • family_with_children • mu
7
2026-11-06 • via Nuitee
M
Malvina • couple • fr
8
2026-11-06 • via Nuitee
P
Paraskevas • couple • gr
8
2026-11-06 • via Nuitee
S
Sibel • couple • be
10
2026-11-06 • via Nuitee
H
Heather • family_with_children • au
8
COMFORTABLE & COVENIENT
Pros:

Unlike most accommodation in Amsterdam, it was roomy, comfortable and staff happy to please. A 5-10 minute walk to central railway station and shops for everyday needs and right near canal cruise boats

Cons:

Delicious restaurant downstairs, a little pricey, limited menu however.

2026-11-06 • via Nuitee
F
Filipe • couple • lu
9
2026-11-06 • via Nuitee
L
Lorna • solo_traveller • cl
10
Muy buena la ubicación
Pros:

Las instalaciones, lo moderno y su ubicación

Cons:

La vista de la habitación

2026-11-06 • via Nuitee
I
Irina • couple • ru
10
Мы останавливались здесь во второй раз и это было превосходно!
Pros:

Все великолепно! От быстрого размещения, приветственного шоколада, орехов и напитков, до самых мельчайших деталей нашего отдыха. Мы бесконечно обращались на стойку регистрации с разными вопросами и всегда сотрудники решали все наши проблемы быстро и во всем шли нам навстречу.
Большой комфортный номер, отличный интернет, халаты, тапочки, кофе неспрессо - все как должно быть!
Отличная уборка, в номере - тепло, завораживающий вид из окна на реку Ай.
Удобное расположение - 15 минут пешком до центрального вокзала.
Одним словом, нам все очень понравилось и при возможности всегда с удовольствием вернемся сюда еще!

2026-11-06 • via Nuitee
H
Hanrahan • family_with_children • ie
10
2026-11-06 • via Nuitee