Ortahisar Cave Hotel

Hotels
Independent
Hamam Sokak No:15, Ortahisar, Ürgüp, Cappadocia, 50650 , Ürgüp , TR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Polite staff
Helpful service
Cons:
No air conditioning
Room quality issues

Categories

Cleanliness
1
No air conditioning in the rooms due to a bureaucratic issue.
Service
1
The hotel staff is very polite and helpful.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Issues with room amenities affecting the experience.
Amenities
1
Lack of air conditioning greatly impacts stay quality.
Value for Money
1
Not satisfactory due to missing essential amenities.
Food and Beverage
1
Not mentioned.
Overall Experience
1
Overall dissatisfaction due to room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:41

Property Description

Amenities and Features:

  • Stunning Views: Enjoy the rooftop terrace and garden views while staying connected with complimentary wireless internet access.

  • Dining Experience: Indulge in garden views while dining at the hotel's restaurant or opt for 24-hour room service.

  • Convenience and Comfort: Benefit from amenities like concierge services, barbecue grills, and a vending machine, alongside features such as LCD televisions, minibars, and complimentary full breakfast.

Immerse yourself in the historical charm and convenience of Ortahisar Cave Hotel in Ürgüp, ideally located near attractions like Göreme National Park and Temenni Wishing Hill. Book now for an unforgettable experience.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NAV

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
U
Ulas
8
Pros:

Otelin çalışanları çok kibar ve yardımsever. Ancak odalarda bürokratik bir sorun yüzünden klima yoktu! En azından bir tepe vantilatörü ile sorunu çözebilirler diye düşünüyorum.

2025-08-31 via Nuitee
B
Birol
10
Güzel biryer
Pros:

Herşey çok güzeldi personeller samimi icten hersey icin tesekkürederiz

2025-04-01 via Nuitee
?
?
8
Pros:

部屋は広く綺麗。ホテルの犬が可愛かった。

2025-03-20 via Nuitee
Y
Yao family
6
Pros:

Ortahisar Cave Hotel offers a unique stay with its distinctive cave-style rooms and spacious interiors, meriting a 3 out of 5 rating. The concept of lodging in a cave brings a mix of adventure and historical charm, making it a standout choice for those seeking an unconventional experience.

**Positives:**
- **Unique Experience:** The cave accommodation is both atmospheric and memorable, providing a cozy retreat.
- **Spacious Rooms:** Guests enjoy ample space, a rarity in traditional accommodations, enhancing comfort.

**Areas for Improvement:**
- **Wi-Fi Connectivity:** The unreliable Wi-Fi, with some rooms lacking access, is a notable downside for travelers needing constant internet.
- **Breakfast Service:** Guests must request breakfast setup, an inconvenience that disrupts the ease of vacation mornings.
- **Facilities:** The absence of basic amenities like mirrors in some rooms indicates room for enhancement in guest conveniences.

In essence, Ortahisar Cave Hotel's appeal lies in its novel cave dwelling experience and generous room sizes. However, to better meet guest expectations, improvements in Wi-Fi, breakfast service, and room amenities are necessary. Enhancing these aspects could elevate the overall guest experience, reflecting positively on its rating.

2024-02-27 via Nuitee
S
Shoaib family
10
Pros:

Property address is incorrect in the expedia booking. We had great difficulty reaching the property - we only reached the property after we called them and they shared their location. This needs to be rectified for other travellers.

2022-08-22 via Nuitee
E
Ervan
10
Pros:

Clean room, good breakfast, the staffs were amazing!!

2021-11-02 via Nuitee
M
Mete Can
10
Pros:

Beklentilerimizin çok çok üzerinde bir otel, her şey çok güzeldi çevreme ve gitmek isteyenlere Kapadokya bölgesinde konaklama için rahatlıkla önerebileceğim bir yer.

2021-09-13 via Nuitee
D
Dheya
8
Pros:

It was a good experience and nice environment

2020-08-31 via Nuitee
L
Layla family
2
Pros:

The jacuzzi wasn’t working
The room was smelly
There was no one speaking English as they write on website

2020-08-24 via Nuitee
S
SuSu
10
Pros:

Wow-wow- and wow
The pictures really do not do this place justice. Feel so honoured to have stayed somewhere so beautiful. I live in a busy city and I’ve never experienced such calm and tranquility in all my life. It’s so peacefully quiet I’ve never known anything like it.

Very clean and tidy. Great hospitality and friendly staff. The breakfast was the best I’ve had in Turkey! Freshest butter and juiciest fruit!

There’s a small cafe up the road that does great kebabs, I forgot the name but it’s on a back road.

I recommend a trip up to Gerome market where there’s lots of souvenirs to get.

Honestly a beautiful place

2020-08-03 via Nuitee
U
Umit Cemre
10
Teşekkür
Pros:

Her şey çok güzel teşekkür ederim

2019-11-03 via Nuitee
L
Luis family
2
Pros:

I am allergic and the hotel they were doing construction work, so I could not spend a night there. I paid 4 nights collected for Expedia and the hotel did not make any return.Expedia limited itself to say that " We need to comply with our partners policy"

2019-05-04 via Nuitee
Z
Zübeyir hasan
10
Kesinlikle tavsiye ederim
Pros:

Çok iyi ve misafirperver sahipleri var. Çok kibar ve yardımcı olmaya çalışıyorlar. Aile ortamı gibiydi.

2018-09-24 via Nuitee
H
HYONJU
10
정말정말 친절한곳
Pros:

이스탄불에서 넘어왔을때 기분이 않좋은 상태였는데여기 호텔직원분들덕분에 정말 기분좋게 지냘수있었어요 방도 원래예약한것보다 좋은방으로 주시고 무엇보다 노을구경도 직접차로데려다 시켜두시고 맛있는 간식까지 사주셨네요 픽업에서부터 관광까지 전부신경써 주셔서 넘 감사했습니다 떠나는날 아침일찍출발이라 아침못먹고 가는줄 알았는게 일찍나오셔서 샌드위치 도시락까지 챵겨주시고.. 잊지못할것같아요 적극추천합니다

2018-01-03 via Nuitee
T
Tolga
10
Güzel bir otel
Pros:

Harika bir otel. İster konumu, ister temizliği, isterse çalışanların güler yüzü ne ararsanız mükemmel. Fiyatı oda kahvaltı üzerine veriyorlar fakat o kadar gönlü bol insanlar ki ikram üstüne ikramda bulunuyorlar. O otelin bel kemiği Ahmet bey her konuda size yardımcı oluyor. İlk defa bölgeye gelenlere tavsiyem Ahmet beyden yardım alın, biz çok memnun kaldık. Otel konum itibariyle de her yere yakın bu da bi avantaj. Biz memnun kaldık, siz de hiç düşünmeden bu otele gidebilirsiniz.

2017-09-08 via Nuitee
C
Cinar
10
cok sakin super
Pros:

otel personelı cok ılgılı ve super ınsanlar

2017-05-11 via Nuitee
L
Long
8
Great off the beaten path hotel & Staffs service!
Pros:

We book this hotel because we'd like to stay in a cave hotel, off the beaten path for our honeymoon travel to Turkey. Fatma, who is a staff is super helpful. She booked all our travel arrangement and activities while staying there, as if she was our travel agent. As the matter of fact, she was a travel agents prior to be a hotel manager at this hotel. We recommend to stay here because of super friendly staffs and off the beaten path.

The down side was that our second night at the hotel, our room was not done. As if the maid service was sick on that day. No new towels, bedsheets or cleaning. Bathroom has no windows and no wifi. They told me because the room is cave and some rooms has a very bad reception.

Very nice hotel with a very cool off the beaten path town.

2015-09-14 via Nuitee
S
sang
10
the best hotel in my life!
Pros:

very good and clean room, very kindly owner and persons, and very calm hotel. it's the best too rest in capadocia!

2015-08-02 via Nuitee
K
kanikani
8
中庭が広くていい
Pros:

なかなかよい。
スタッフが暖かいですね。
他のレビューでワインをごちそうになったとかありましたが、私はお金が掛かったかのでがっかり。
あまり過度の期待をしないでいけばそれなりによいと思います。
ご飯はいっぱい出してくれます。明らかに食べきれない量です。
夕食は10ユーロで食べました。これは正解。ただ、メインというものはない印象。
おいしいというか普通ですね。

2014-09-06 via Nuitee
A
Adam
10
Fantastic Service and clean rooms
Pros:

Very nice Cave Hotel with excellent price. Hotel has a good location 'Heart of Cappadocia' They have a nice local breakfast in the morning which we really enjoyed.

2014-05-27 via Nuitee