Hotel Santi

Hotels
•
Laris Hotels
9 (1113 reviews)
ul. Dominikańska 1 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced for services
Breakfast charge confusion

Categories

Cleanliness
7.78
Some complaints about cleanliness and stained towels.
Service
9.95
Staff described as friendly and helpful.
Location
10
Perfect location noted multiple times in reviews.
Room Quality
9.24
Spacious rooms, but some decor issues mentioned.
Amenities
8.77
Basic amenities available, but issues with minibar noted.
Value for Money
8.23
Overpriced considering the quality and negative experiences.
Food and Beverage
8.78
Good breakfast quality, but issues with charges for breakfast.
Overall Experience
9.27
A generally enjoyable experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Historic Charm in the Heart of Kraków
Experience the allure of the past at 4-star Hotel Santi, nestled in a historic house in Kraków's Old Town. Revel in the picturesque views of the Old Town from your classically furnished room, equipped with modern amenities like free Wi-Fi.

Frescoes and Elegance
Immerse yourself in history by staying in rooms adorned with unique frescoes from the 18th and 19th century. Each room boasts a flat-screen TV, tea/coffee set, and a luxurious bathroom with complimentary toiletries.

Convenience and Comfort
Indulge in convenience with airport transfers and ticket services offered by the hotel. Start your day with a delightful buffet breakfast and unwind at the bar. With key attractions just a short stroll away, Hotel Santi is the perfect base to explore Kraków.

Book now to immerse yourself in the rich history and modern comfort at Hotel Santi.

Important information:

Please note, that private parking is available on site (reservation is needed) and costs PLN 100 per day.

The property has one parking space with a car charger. The cost of the space is £120 and booking is required. Charging charges are included in the price of the space.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1113 reviews
Cleanliness: 7.78
Service: 9.95
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.27
M
matthew • family_with_children • gb
8
Great weekend away with my two grown up kids we had a twin room with a single room hotel great
Pros:

Location was great 24 hour front desk great as we got there at 1am and all staff on reception were fab
Nice littte bar with good wifi

Cons:

We were first floor at the front
Very noisy, Tram and cobbled street But very central

2026-02-10 • via Nuitee
C
clare • family_with_children • gb
10
Santi hotel review.
Pros:

The hotel is minutes from the square, it was very clean, the room was huge.. we stayed in a room for 3 people in 3 single beds, lots of room so we could enjoy as a family.

Cons:

There was nothing about this hotel and stay i didnt like.

2026-02-10 • via Nuitee
M
Michniewicz • family_with_children • pl
9
2026-02-09 • via Nuitee
O
Ostrowski • family_with_children • pl
8
zadowoleni
2026-01-28 • via Nuitee
C
Carolina Jimena • family_with_children • ar
10
Execelente!
Pros:

Me gustó todo. Habitación para 3 personas, con 2 habitaciones separadas. Vista a la iglesia y tranvía. Hotel cómodo, decoración estilo palacio con ascensor y personal de recepción amable.
Volvería

Cons:

Me gustó todo

2026-01-26 • via Nuitee
I
Ian • couple • gb
9
Great place to stay in the Old Town
Pros:

Great location

2026-01-26 • via Nuitee
U
Uther • extended_group • gb
10
met all expectations
Pros:

Room, location, value for money

Cons:

Beds could be more comfortable, but not a major issue.

2026-01-26 • via Nuitee
A
Andy • couple • gb
9
Very pleasant hotel, non intrusive. Great location for old town and Jewish quarter.
Pros:

Location
Cleanliness
Friendly staff

Cons:

Nothing

2026-01-26 • via Nuitee
L
luisella • family_with_children • it
8
2026-01-25 • via Nuitee
K
karine • solo_traveller • fr
7
2026-01-23 • via Nuitee
M
Matthew • solo_traveller • gb
8
2026-01-20 • via Nuitee
A
Addolorata • family_with_children • it
6
Cracovia stupenda !
Pros:

La posizione

Cons:

Albergo da ristrutturare , bagni e letti datati

2026-01-20 • via Nuitee
K
Kim • extended_group • gb
10
It was amazing and beyond expectations!
Pros:

The hotel was beautiful and clean and the staff were so lovely and attentive. The location is perfect too! I have recommended this hotel to a number of people since returning from my trip and hope to stay there again in the future.

Cons:

Both

2026-01-20 • via Nuitee
A
Angela • couple • gb
8
Fantastic stay
Pros:

Clean comfortable and great location helpful staff

Cons:

Nothing

2026-01-20 • via Nuitee
L
Liudmyla • solo_traveller • ua
8
2026-01-20 • via Nuitee
S
Samantha • couple • gb
10
2026-01-20 • via Nuitee
V
Vladislav • family_with_children • ua
10
2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
9
2026-01-19 • via Nuitee
K
Kyarne • family_with_children • au
9
Beautiful building and great stay in heart of krakow
Pros:

Beautiful building and room, great breakfast and staff were so nice. Great value for money

Cons:

Mini fridge wasn’t cold

2026-01-19 • via Nuitee
H
Heinrich Robert • couple • ch
9
Pros:

Das Hotel ist sehr zentral gelegen und obwohl die Strassenbahn gleich neben dem Hotel durchfährt, war es trotzdem ruhig. Es gibt eine Parkmöglichkeit die abgeschlossen ist. Das Frühstück war sehr gut.

2026-01-19 • via Nuitee