OZO Hotels Cordial Amsterdam

Hotels
6.8 (3937 reviews)
Rokin 62-64 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

6.8
Based on 3937 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
V
Vincent • couple • fr
7
2026-03-07 • via Nuitee
E
Edgar Gabriel • couple • mx
10
Maravilloso
Pros:

Todo excelente

2026-03-06 • via Nuitee
A
Aurélia • couple • fr
6
Pros:

La localisation de l’établissement était vraiment clé et la fenêtre dans la chambre agréable, ainsi que le grand lit.

Cons:

Accueil froid et condescendant : Dès notre arrivée, nous avons été reçus avec une attitude hautaine. Ce n’est jamais agréable de se sentir jugé ou mal accueilli, surtout après un long voyage. Et avoir payé ce service.
De plus qu’il y a eu une erreur sur la chambre : Malgré une réservation payée pour une chambre à l’étage avec vue, nous avons été placés dans une chambre en rez-de-chaussée. (Erreur ou pas ? Je vous laisse en juger) Il a fallu insister (et revenir vers la même personne qui nous avait mal reçus) pour que la situation soit rectifiée.
De plus que la chambre, au final, que je le rappelle une dernière fois a été plus chère car « deluxe » avait un miroir défectueux dans la salle de bain et pas de nettoyage des chambre en cours de séjour.

2026-03-06 • via Nuitee
M
M • couple • gb
4
Don't bother. Dirty and expensive.
Pros:

It has a central location. That's it.

Cons:

The room was tiny. The mattress was filthy, sweat and what looked blood stains. The hotel was dated and vastly overpriced. We stayed for 3 nights, the previous 3 nights we had a whole apartment in Paris 10 minutes walk from the Eiffel Tower and that was €100 cheaper than this place. Crazy!

2026-03-05 • via Nuitee
D
Davit • couple • ge
6
2026-03-04 • via Nuitee
Z
Zakariae • solo_traveller • de
7
2026-03-04 • via Nuitee
L
Luis • couple • de
2
Als Notfall Unterkunft grenzwertig
Pros:

Die Lage

Cons:

Die Sauberkeit, Ausstattung, Größe des Zimmers, Personal

2026-03-04 • via Nuitee
D
Denice • couple • nl
7
2026-03-04 • via Nuitee
A
Andrew • family_with_children • gb
5
2026-03-03 • via Nuitee
E
Evelyn • couple • be
6
2026-03-03 • via Nuitee
I
Ieva • couple • lt
10
2026-03-02 • via Nuitee
S
S • extended_group • fr
4
Moisissure et humidité x1000000 !!
Pros:

Superbe localisation à proximité de tout

Cons:

La propreté est questionnable... les draps et oreillers avec quelques taches/poils dessus, c'est assez dégoutant.
Les chambres sont minuscules mais pour quelques nuits c'est ok...
PAR CONTRE !!! l'isolation est inutile ??? toute l'humidité rentrait, il y avait littéralement des FLAQUES au pied de la fenetre et en regardant derriere les rideaux je me suis rendue compte qu'il y avait de la MOISISSURE ???????
Bref aberrant.

2026-03-02 • via Nuitee
T
Thomas • couple • fr
1
Horrible impossible à loger sauf si vous voulez des champignons et une non sécurité
Pros:

Rien

Cons:

Le logement présente de sérieux problèmes d’humidité, avec de la condensation excessive sur les fenêtres et des traces visibles de moisissures autour des cadres. L’isolation semble défaillante et l’entretien insuffisant, ce qui détériore les surfaces et nuit au confort. Cette situation donne une impression de négligence et soulève des inquiétudes quant à la salubrité des lieux. Champignon je suis fragile de santé je déconseille vraiment à tout le monde

2026-03-02 • via Nuitee
R
Roommaaiinn • couple • fr
1
Horrible
Cons:

Le logement présente un problème grave d’humidité, avec une condensation excessive et permanente sur les fenêtres. Des traces visibles de moisissures et de champignons se développent autour des cadres et sur les murs, ce qui démontre un manque évident d’aération et d’entretien. L’isolation semble totalement défaillante, favorisant la prolifération de micro-organismes nocifs.
Cette situation est non seulement inacceptable sur le plan du confort, mais également préoccupante pour la santé. La présence de moisissures peut provoquer des irritations respiratoires, des allergies, des maux de tête, de la toux chronique et aggraver des problèmes comme l’asthme. À long terme, vivre dans un environnement aussi humide et contaminé peut avoir des conséquences sérieuses sur le bien-être et la santé.
L’état général donne une impression de négligence avancée et soulève de réelles inquiétudes quant à la salubrité du logement.

2026-03-02 • via Nuitee
S
Saleem • solo_traveller • ae
10
Pros:

Very nice location

2026-02-28 • via Nuitee
M
Mila • couple • ch
5
I got a room just to get ready and take a shower so I was good but not a good quality hotel more so low quality
Pros:

Very old

Cons:

The whole place

2026-02-28 • via Nuitee
J
James • extended_group • gb
1
Not good very unpleasant never stay again
Pros:

Location and had a lift

Cons:

Filthy couldn’t sleep on the bed Staff on front desk not polite

2026-02-28 • via Nuitee
A
Ayoub • couple • nl
1
2026-02-27 • via Nuitee
B
Biagio • extended_group • it
10
2026-02-27 • via Nuitee
F
Fosas • solo_traveller • es
10
2026-02-27 • via Nuitee