OZO Hotels Cordial Amsterdam

Hotels
6.8 (3899 reviews)
Rokin 62-64 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

6.8
Based on 3899 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
S
Sarah extended_group mc
3
Pros:

L’emplacement

Cons:

Travaux toute la nuit devant la fenêtre de la chambre, la propreté de la chambre laisse à désirer (poils dans le lit, sur la cuvette des toilettes, moisi..)

2026-02-14 via Nuitee
J
Jonathan solo_traveller se
6
Good for a short stay.
Pros:

The location was perfect for me. Very friendly and helpful staff.

Cons:

Bad Wi-Fi connection in the room, not so nice bed, a little too noisy from other rooms and outside.

2026-02-13 via Nuitee
A
Alexandros family_with_children gr
8
Pros:

Nice location and for the price it's exactly what you get.

2026-02-12 via Nuitee
R
Raif Oğuzhan couple tr
9
2026-02-12 via Nuitee
C
Caitlin extended_group gb
7
2026-02-11 via Nuitee
L
Lara Pia couple it
10
staff cordialissimo e disponibile, ci hanno fatto fare pure il checkin anticipato e ci hanno tenuto i bagagli il giorno
Pros:

posizione

Cons:

no finestre ma ad amsterdam è normale

2026-02-11 via Nuitee
S
Sandra couple rs
10
2026-02-11 via Nuitee
A
Abul solo_traveller gb
7
2026-02-11 via Nuitee
M
Michael solo_traveller fr
5
*Very* basic room for an apparently 3-star hotel.
Pros:

Great location.

Cons:

The room was more than basic. Ok for one night "just sleep", but really very basic.

2026-02-11 via Nuitee
S
Samira solo_traveller dk
1
Dårlig
Pros:

At værlse var i kælder

Cons:

Ophold var i kælder ingen vindue og vælde meget lille i forhold til to personer . Der var meget larme fra folk bor der

2026-02-10 via Nuitee
T
Teddy couple fr
6
2026-02-10 via Nuitee
M
Mehmet Emre couple tr
9
Pros:

Konumu çok güzeldi. Personelleri iyidi. Temizliği gayet iyidi.

Cons:

Yatak ufak ve konforsuzdu.

2026-02-10 via Nuitee
S
Sarapov solo_traveller lt
1
2026-02-10 via Nuitee
C
Catrin couple gb
10
2026-02-10 via Nuitee
A
Atışcı solo_traveller tr
10
Pros:

Güler yüzlü personel, fevkalade konum.

2026-02-09 via Nuitee
S
sarah couple gb
6
2026-02-08 via Nuitee
P
Paola couple es
7
2026-02-08 via Nuitee
J
Joonas solo_traveller fi
2
Viluinen
Pros:

Henkilökunta oli avuliasta

Cons:

Epäsiisti, kulahtanut huone ja helvetin kylmä. Lämmitystä ei saanut kovemmalle.

2026-02-08 via Nuitee
C
Cristina couple es
9
Repetiría estancia si arreglasen lo del aire acondicionado
Pros:

El hotel está bastante bien, está súper céntrico y se dispone de todas las comodidades, agua caliente en la ducha y la cama es cómoda y limpia

Cons:

Son cosas que se pueden mejorar por eso las digo; en la habitación hace frío y creo que eso ya es un motivo grande para no volver…, las moquetas de los pasillos están llenas de manchas y por ejemplo en nuestra habitación la 505 tenía la alcachofa de la ducha tenía moho

2026-01-31 via Nuitee
E
Esved ercument couple tr
10
Pros:

Harika konum

2026-01-31 via Nuitee