OZO Hotels Cordial Amsterdam

Hotels
6.8 (4223 reviews)
Rokin 62-64 , Amsterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Safety deposit box
Tour desk
Valet parking
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

6.8
Based on 4223 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
D
Dirk • solo_traveller • de
7
Pros:

Zentrale Lage.

Cons:

Konnte mein Fahrrad nirgends einstellen

2026-07-11 • via Nuitee
S
Steffen • couple • dk
5
God beliggenhed, men trænger til en renovering.
Pros:

Beliggenhed.
Gåafstand fra alle seværdigheder!
Dog også lidt gadestøj

Cons:

Badeværelset mangler aflægningsplads. Vasken var stoppet.
Generelt lidt slidt.

2026-07-10 • via Nuitee
E
Edi • solo_traveller • al
8
2026-07-10 • via Nuitee
C
Charlotte • couple • fr
7
2026-07-10 • via Nuitee
R
Roelof Michiel Petrus • extended_group • nl
5
Onvriendelijk personeel, maar goede locatie
Pros:

De locatie is top, prijs/kwaliteit is oke

Cons:

Niet nederlands en erg onbeleefd/onvriendelijk personeel aan de telefoon, ze denken niet echt met je mee en hangen op als ze geen zin hebben in moeilijke vragen.

2026-07-10 • via Nuitee
L
Loïc • family_with_children • be
1
Good location but horrible staff, dirty room
Pros:

Location is good, close to stores and metro

Cons:

Staff doesn’t speak Dutch, they’re constantly on their phones, they don’t check who takes what baggage which resulted in me getting stolen from

(baggage room isn’t secure - anyone can enter by just saying “oh I left my baggage here”)

Also dirty room, nails and whatnot on the ground - nobody passed in the room with a vacuum cleaner

Shower also doesn’t have body wash or shampoo (the basics of any hotel), it only had handwash

2026-07-10 • via Nuitee
M
Martha • solo_traveller • de
6
Pros:

Η τοποθεσία του είναι εξαιρετική, στο κέντρο της πόλης

Cons:

Η σχέση ποιότητας και τιμής δεν έχει αντιστοιχία , δεν ήταν ιδιαίτερα καθαρό

2026-07-08 • via Nuitee
E
Edesan • couple • br
10
Excelente
Pros:

Excelente localização do hotel, um pouco distante da estação Amsterdam Central, mas é possível ir de ônibus ou metro, tem uma estação de metro logo em frente, mas caminhando dá cerca de 15min da estação central. Existem vários comércios próximos e fica bem no meio do centro histórico de Amsterdam. O ar-condicionado no hotel é um diferencial que vários outros não tem, além de ter elevador que outros hotéis só tem escadas para subir com as malas.

Cons:

Não tive nenhum ponto negativo, na verdade é um dos melhores hotéis que fiquei na região.

2026-07-08 • via Nuitee
L
Lütfü • couple • tr
5
konum iyi otel eski ve kötü
Pros:

bu otelik tek ama tek iyi tarafı tam merkezde olması ve her yere yürüyerek ulaşımınızın olması başka hiç bir yanı yok

Cons:

Odalar çok küçük Havlular yırtık oda içinde iki kişi yan yana gecemiyor banyo tuvalet ikisi aynı yerde ve küçük odada mini buzdolabı bile yok iki kişiye toplam 3 adet askı vardı istedik yok dediler odalar rutubet kokuyor odaların ön cephe hariç tümü karanlık ve duvarlara bakıyor

2026-07-07 • via Nuitee
L
Luciano • couple • ch
10
2026-07-06 • via Nuitee
B
Barbara • solo_traveller • de
8
Pros:

Sehr zentral, sehr freundliches Personal, schönes Zimmer.

Cons:

Auf dem TV gab es nur einen Sender, der Rest hatte kein Signal.

2026-07-06 • via Nuitee
N
Nesrin • couple • tr
4
Bir daha kalmam
Pros:

Konumunu beğendik

Cons:

Odalarda havlu eksik terlik yok mini buzdolabı yok koridordaki halılar leş gibi

2026-07-04 • via Nuitee
E
E.M.C • solo_traveller • nl
7
2026-07-03 • via Nuitee
E
Elodie • extended_group • fr
10
2026-07-02 • via Nuitee
N
Narjise • couple • lu
8
Bien !
Pros:

L’emplacement de l’hôtel , la sympathie du personnel, l’autonomie des clients

Cons:

Le matelas qui glissé toujours de sa place

2026-07-01 • via Nuitee
A
Asif • solo_traveller • pk
8
2026-07-01 • via Nuitee
J
Jashwan • couple • nl
1
2026-06-29 • via Nuitee
E
Eric • couple • se
1
Pros:

Det enda positiva med detta boende är läget, ska du bara sova och inte spendera något tid alls på hotellet och all andra hotell är fullbokade så funkar det - annars ej! Läs på om hotellet innan även på andra sidor.

Cons:

Svartmögel, fläckar på lakanet, luktar fukt i hela rummet

2026-06-29 • via Nuitee
A
Anthony • couple • au
7
Great Location
2026-06-28 • via Nuitee
S
Sujith Smitha • solo_traveller • gb
2
Pros:

Close to city centre

Cons:

It wasn't clearly mentioned while I booked that the room is in a basement. Seems like mis-selling of a product/room.

2026-06-28 • via Nuitee