OZO Hotels Cordial Amsterdam

Hotels
6.8 (3937 reviews)
Rokin 62-64 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

6.8
Based on 3937 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
M
Michele • solo_traveller • it
7
Pros:

Posizione centralissima

Cons:

Ascensore fuori servizio, scale ripide. Camera strettq

2026-04-11 • via Nuitee
K
Kowsar • family_with_children • ch
10
2026-04-10 • via Nuitee
M
Mariona • couple • ad
4
No hi tornaria
Pros:

La ubicació es excel·lent.

Cons:

La neteja i les instal·lacions. Sortia aigua del vàter, la dutxa quan vam arribar plena de pels, la dutxa perdia aigua, l’habitació amb moltíssima pudor, el matalàs feia mania, i podria dir mes aspectes per els quals no recomanar aquest hotel.

2026-04-10 • via Nuitee
D
Daisy • couple • be
7
Perfecte ligging maar zeer basic
Pros:

De ligging. Overal vlakbij en te voet bereikbaar.

Cons:

Sinds de aankomst vuile handdoeken en lakens in de gang in een hoekje gedurende ons gans verblijf van 3 dagen. Kamer kan niets verlucht worden. De kamer is zodanig klein dat wanneer je een douche neemt alle ramen dan ook bedampen

2026-04-10 • via Nuitee
K
Karoline • couple • lu
9
Pros:

The people who worked there, were really nice and friendly

Cons:

/

2026-04-09 • via Nuitee
A
Anna • extended_group • pl
6
Pros:

The location was excellent, and the room was fairly clean, except for a little mold in the bathroom and dirty windowsills. I also liked that they brought me clean towels, but the person who brought them was so fast that I didn’t have time to pick them up several times.

Cons:

It was sad that the hotel doesn't have breakfast or complimentary water in the room; we had to buy it from the nearby convenience store (the vending machine on the ground floor only had sweet soft drinks and snacks). I didn't really like that they cleaned my room without my knowledge, I left the room around 11 a.m., and when I came back late in the evening, the room was magically cleaned. And the strangest thing is that in 4 nights my room was cleaned 2 times, but my friend's room was not cleaned at all 😅.

2026-04-09 • via Nuitee
S
Shoaib • couple • gb
1
Terribly run down hotel, mattress is terrible, too expensive
Pros:

Location was good

Cons:

Completely run down, mattress in the bed was misaligned. There were two thin mattress kept one on top of another, each being a different size. The misalignment was extremely uncomfortable to sleep in, as a result we couldn’t sleep. The hotel is dirty, bathroom is very very badly designed, no place to keep toiletries, toothbrushes.

2026-04-09 • via Nuitee
E
Ellie • couple • nl
5
Hard to fall asleep with a green light lighting up the room the entire night
Pros:

Clean room, bed ok, shower good

Cons:

The green light lit up the room for the entire night which made it hard to sleep, lots of noise from other rooms, could hear people taking showers, talking, opening and closing doors all hours of the night

2026-04-08 • via Nuitee
A
Arta • couple • ch
7
Pros:

Lage

Cons:

Lift war kaputt, Duschkopf auch und sehr alt und verrostet alles

2026-04-08 • via Nuitee
L
Liz Arce • couple • py
10
2026-04-08 • via Nuitee
C
CHARDON • solo_traveller • fr
6
Cons:

Chambre en sous-sol. Tv diisfonctionnelle.

2026-04-08 • via Nuitee
C
Corinna • couple • ch
5
Als Notlösung war es passabel aber für einen längeren Aifenthalt nicht zu empfehlen.
Cons:

Das Hotel hat seine besten Jahre auch schon hinter sich. Die Zimmer sind Renovierungs bedürftig. Türe Defekt, Schimmel in der Duschkabine sowie an den Duschbrausen. Hotelgänge mit Teppich eher Schmuddelig.

2026-04-07 • via Nuitee
M
Michael • couple • fr
10
2026-04-07 • via Nuitee
G
Garcia Marrero • family_with_children • es
5
Calidad precio caro
Pros:

Ubicacion

Cons:

Ropa de cama y toallas tiradas en los pasilloa. La limpieza de la habitacion fue diaria pero solo ponian un par de toallas y el acensor no funciona y son 6 plantas para subir las maleras. Calidad precio es muy caro la habitacion es muy pequeña.

2026-04-07 • via Nuitee
A
Anssi • couple • fi
7
2026-04-06 • via Nuitee
D
Denise • couple • ch
5
Pros:

- die Lage ist super

Cons:

- frische Wäsche wird auf dem dreckigen Teppichboden auf jedem Stock gelagert, wo alle durchgehen. Sehr unhygienisch.
- kleines Doppelzimmer ist wirklich winzig, sollte eher als Einzelzimmer vermietet werden
- Lift kaputt, keine Anzeichen einer Reparatur und Zimmer im 5.Stock

2026-04-04 • via Nuitee
R
Rasmus • couple • se
5
Helt ok
Pros:

Bra läge. Helt okej för priset.

Cons:

Lyhört och skulle behöva lite renovering men acceptabelt pga priset

2026-04-04 • via Nuitee
T
Thomas • extended_group • dk
6
Fantastisk lokation - resten kan forbedres
Pros:

Yderst centralt

Cons:

Værelser var meget fugtige med aflejringer i vinduerne og elevator virkede ikke. Der var ikke reparatør på den de 5 dage som vi var på hotellet

2026-04-03 • via Nuitee
S
S • family_with_children • sa
2
I will not come again to this hotel
Pros:

Location only

Cons:

The elevator not working.. no help while we checked in

2026-04-02 • via Nuitee
E
estelle • couple • fr
8
2026-04-02 • via Nuitee