GHL Hotel Neiva

Hotels
•
GHL Hoteles
9.3 (1957 reviews)
Carrera 16 No 42-195 , Neiva , co

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great service
Excellent food
Comfortable location
Cons:
Cleanliness issues
Room quality varies

Categories

Cleanliness
8.51
Some reviews mention cleanliness issues like hairs in the bathroom.
Service
9.98
Consistent praise for the friendly and helpful staff.
Location
9.52
Many reviews highlight the hotel's central location and proximity to shopping.
Room Quality
8.47
Mentioned that the mattresses could be firmer and some rooms were basic.
Amenities
9
The breakfast quality was praised, though the pool received mixed feedback.
Value for Money
9.46
Generally perceived as a good value considering the amenities.
Food and Beverage
9.51
The food, especially breakfast, was frequently noted as excellent.
Overall Experience
9.98
Most guests had a very positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:07

Property Description

Convenient Location within San Pedro Plaza Shopping Centre

Comfortable Rooms with Modern Amenities

Diverse Services and Facilities for a Relaxing Stay

Book your stay at GHL Hotel Neiva for a seamless blend of comfort and convenience amidst the bustling city. Enjoy free WiFi, an on-site restaurant, and a business centre during your stay. The tranquil rooms feature private bathrooms, flat-screen TVs, and air conditioning for a relaxing retreat. Indulge in room service, front desk assistance, and daily maid service for added convenience. With a bar offering snacks and proximity to attractions like La Tatacoa desert and Huila Contemporary Art Museum, GHL Hotel Neiva ensures a memorable experience. Secure your spot now and benefit from free private parking on site.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization for the minor to check into the hotel.”

Please note children from 0-4 are charge-free. Children from 4-12 years have an additional fee of COP 45000 per child/night and children from 12 years old/ adults pay COP 69000 per person/night.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NVA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for COP 50,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1957 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.98
J
julio cesar • solo_traveller • co
9
Pros:

Habitacion, alimentacion y atencion

Cons:

Hasta ahora todo bien...

2026-05-02 • via Nuitee
J
Jean Paul • solo_traveller • co
10
2026-05-01 • via Nuitee
M
Maria Margarita • solo_traveller • co
9
Comodo y bien ubicado
Pros:

El hotel está ubicado dentro de un centro comercial lo que lo hace muy cómodo para encontrar lugares donde comer, además de parqueadero cómodo siempre disponible. El desayuno es muy rico y el personal muy atento.

Cons:

Para la calidad de hotel la habitación es un poco pequeña. Y teniendo en cuenta que estamos en la actual capital del café en Colombia, hace falta una cafetera con buen café opita en la habitación.

2026-05-01 • via Nuitee
M
Miguel Angel • couple • co
10
2026-04-28 • via Nuitee
L
Laura • family_with_children • co
10
Descanso maravilloso
Pros:

Hotel perfecto para descansar, muy rico el desayuno

2026-04-28 • via Nuitee
J
JUAN CARLOS • extended_group • co
10
Pros:

Espectacular

Cons:

El personal una maravilla, todos muy amables, dispuestos , colaboradores!

2026-04-27 • via Nuitee
G
Gonzalez Cely • couple • co
10
2026-04-21 • via Nuitee
J
Janeth • solo_traveller • co
10
2026-04-20 • via Nuitee
A
alexalejo • solo_traveller • co
10
Descanso feliz
Pros:

El servicio desde la llegada, la anteción del personal, la limpieza la habitación, la alimentación muy buena.

Cons:

Ninguna

2026-04-20 • via Nuitee
N
Nathalia • solo_traveller • co
10
Impecable
Pros:

Todo; un servicio impecable.
Me lavaron un vestido que era imposible de solucionar y me lo dejaron como nuevo. Tienen un café delicioso, todos atentisimos, el desayuno super generoso.

2026-04-18 • via Nuitee
E
Erica María • couple • us
10
2026-04-17 • via Nuitee
R
Randall • family_with_children • cr
10
HOTEL MUY RECOMENDADO
Pros:

El personal es sumamente amable y colaborador.

La Comida es bastante buena.

Las habitaciones son bastante cómodas.

Cons:

Quizá abrir la piscina más temprano cuando hay niños quizá abrirla hasta las 10:30 es un poco tarde.

2026-04-16 • via Nuitee
T
Tatiana • family_with_children • co
10
Súper recomendado
Pros:

Me encanto súper agradable

2026-04-15 • via Nuitee
S
Sandra • extended_group • co
10
Perfect
Pros:

Wonderful staff, very nice and helpful.

2026-04-12 • via Nuitee
M
Miller García • family_with_children • co
10
Pros:

La atención y el servicio

Cons:

No me ayudaron con un domicilio de comida. El restaurante ya habíestabaa cerrado y me acosté sin cenar por pereza de salir a buscar comida.

2026-04-10 • via Nuitee
A
Acevedo • couple • co
10
2026-04-08 • via Nuitee
J
José Francisco Carriel • family_with_children • ec
10
Excelente por el costo
Pros:

Instalaciones excelentes, no podemos llegar a Neiva sin quedarnos aquí

Cons:

Podrían mejorar un poco el precio

2026-04-04 • via Nuitee
N
Normand Jose • couple • co
10
Reparador
Pros:

El servicio

Cons:

Estuvo bien

2026-04-04 • via Nuitee
L
Liliana • family_with_children • co
10
2026-04-03 • via Nuitee
O
OSPITIA GOMEZ • couple • co
10
2026-04-02 • via Nuitee