Holiday Inn Bucaramanga Cacique by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.3 (1552 reviews)
Transversal oriental Calle 93 , Bucaramanga , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Comfortable rooms
Cons:
Poor cleanliness
High charges for water
Pool access issues

Categories

Cleanliness
8.29
Repeated mentions of poor cleanliness, especially in the pool area.
Service
9.76
Generally exceptional service, with several positive comments about staff attentiveness.
Location
10
Consistently praised for its great location and proximity to attractions.
Room Quality
9.3
Reported to be comfortable, though some mentions of issues with furnishings.
Amenities
8.75
Facilities are good but some limitations noted, especially with pool size and access.
Value for Money
8.78
Overall perceived value is reasonable but some items could be complimentary.
Food and Beverage
9.74
The breakfast options were highly acclaimed, contributing positively to the experience.
Overall Experience
9.79
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:59

Property Description

Luxurious Amenities
Experience ultimate relaxation with our indoor pool, spa, and fitness centre. Unwind and rejuvenate during your stay at Holiday Inn Bucaramanga.

Elegant Rooms with Views
Enjoy modern comforts in our rooms equipped with flat-screen TVs, air conditioning, and minibars. Wake up to stunning mountain views in select rooms and start your day right with a fresh cup of coffee from your in-room coffee machine.

Convenient Location
Situated just a short drive from the airport and near El Cacique Shopping Centre, our hotel offers easy access to both leisure and business destinations. Explore the city's financial zone and La Flora Stadium within minutes.

Indulge in international cuisine at our restaurant or discover dining options nearby. Your perfect stay awaits at Holiday Inn Bucaramanga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1552 reviews
Cleanliness: 8.29
Service: 9.76
Location: 10
Room Quality: 9.3
Amenities: 8.75
Value for Money: 8.78
Food and Beverage: 9.74
Overall Experience: 9.79
J
Jennifer Vanesa • couple • co
9
2026-04-25 • via Nuitee
S
Sergio L • couple • us
10
2026-04-24 • via Nuitee
A
ANIBAL • solo_traveller • co
10
2026-04-23 • via Nuitee
G
Gustavo Adolfo • couple • co
10
Confortable
Pros:

Me encanta la atención , te hacen sentir como en casa

Cons:

Todo me gustó

2026-04-23 • via Nuitee
A
Arley Fernando • solo_traveller • es
10
Cons:

El baño de la Suite no es muy cómodo

2026-04-20 • via Nuitee
S
Sebastian • couple • es
10
2026-04-17 • via Nuitee
C
Christian • solo_traveller • cl
8
2026-04-16 • via Nuitee
S
Sebastián • solo_traveller • co
10
2026-04-14 • via Nuitee
A
Angela • extended_group • co
10
Seguridad y comodidad
Pros:

Honestidad del personal. Deje olvidado mis aretes en la habitación y después de la limpieza encontré todo completo.

2026-04-13 • via Nuitee
A
Arocha • family_with_children • mx
9
2026-04-13 • via Nuitee
M
MARIO • solo_traveller • us
9
Estuvo bien
Pros:

Comida buena, habitaciones ok

Cons:

El Gimnasio es pesimo para el nivel del hotel. Daña toda la buen imagen del resto de servicios y areas. Ojala la adminitracion haga un area acorde al nivel de este buen hotel, porque eso parece gimnasio de hotel del centro

2026-04-13 • via Nuitee
G
GERMAN ADOLFO • solo_traveller • co
10
2026-04-11 • via Nuitee
J
JULIE PAULEEN • couple • co
10
Pros:

La suit era hermosa y comoda

Cons:

Que no permitian estancia para 3 personas en 1 suit si eran familia

2026-04-08 • via Nuitee
A
Andres • couple • co
6
NORMAL
Pros:

LAS CAMAS

Cons:

EL AIRE ACONDICIONADO SONABA MUCHO Y HABIA UNA HUMEDAD EN EL BANO

2026-04-08 • via Nuitee
J
Juliana • couple • co
10
Excelentes vistas y desayuno
Pros:

Ubicación y facilidades

Cons:

Todo bien

2026-04-07 • via Nuitee
J
John • couple • au
6
2026-04-07 • via Nuitee
J
JuanRuedaM • couple • co
8
Pros:

Las habitaciones, muy cómodas y completas. Además bien aseadas y cuando requerí apoyo del servicio fue muy rápido y ágil.

Cons:

El precio, yo hice dos reservas una para mi y mi esposa y otra para mis suegros. El precio de mis suegros por noche fue casi de 100 mil pesos menos e incluía el desayuno mientras que el mio no y a un mayor costo.

2026-04-07 • via Nuitee
P
Paola Andrea • extended_group • co
10
2026-04-07 • via Nuitee
H
Herbert • family_with_children • pa
10
Complets
Pros:

Ubicación

Cons:

Demora en el restaurantes

2026-04-06 • via Nuitee
B
BOTIA CARREÑO • couple • co
9
2026-04-05 • via Nuitee