Holiday Inn Bucaramanga Cacique by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.3 (1610 reviews)
Transversal oriental Calle 93 , Bucaramanga , co
+57 607 6917300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Comfortable rooms
Cons:
Poor cleanliness
High charges for water
Pool access issues

Categories

Cleanliness
8.29
Repeated mentions of poor cleanliness, especially in the pool area.
Service
9.76
Generally exceptional service, with several positive comments about staff attentiveness.
Location
10
Consistently praised for its great location and proximity to attractions.
Room Quality
9.3
Reported to be comfortable, though some mentions of issues with furnishings.
Amenities
8.75
Facilities are good but some limitations noted, especially with pool size and access.
Value for Money
8.78
Overall perceived value is reasonable but some items could be complimentary.
Food and Beverage
9.74
The breakfast options were highly acclaimed, contributing positively to the experience.
Overall Experience
9.79
General satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:59

Property Description

Luxurious Amenities
Experience ultimate relaxation with our indoor pool, spa, and fitness centre. Unwind and rejuvenate during your stay at Holiday Inn Bucaramanga.

Elegant Rooms with Views
Enjoy modern comforts in our rooms equipped with flat-screen TVs, air conditioning, and minibars. Wake up to stunning mountain views in select rooms and start your day right with a fresh cup of coffee from your in-room coffee machine.

Convenient Location
Situated just a short drive from the airport and near El Cacique Shopping Centre, our hotel offers easy access to both leisure and business destinations. Explore the city's financial zone and La Flora Stadium within minutes.

Indulge in international cuisine at our restaurant or discover dining options nearby. Your perfect stay awaits at Holiday Inn Bucaramanga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1610 reviews
Cleanliness: 8.29
Service: 9.76
Location: 10
Room Quality: 9.3
Amenities: 8.75
Value for Money: 8.78
Food and Beverage: 9.74
Overall Experience: 9.79
A
AMINATA • couple • gp
10
Pros:

Tout a été parfait!

2026-07-25 • via Nuitee
E
Edgar • solo_traveller • co
5
2026-07-24 • via Nuitee
R
Rodrigo • solo_traveller • co
10
2026-07-24 • via Nuitee
E
eustorgio • couple • co
9
Pros:

Tuve un inconveniente, reserve con desayuno incluido y esto no aparecio en la reserva, me toco cancelar el valor del desayuno. Sugiero a booking revisar este tipo de inconveniente.

2026-07-22 • via Nuitee
A
Andres • solo_traveller • co
10
2026-07-21 • via Nuitee
A
Asesor • couple • co
6
Mala comida
Pros:

El personal de recepción, la Habitación, los servicios de Bar en el 18 piso

Cons:

El servicio de restaurante

2026-07-20 • via Nuitee
A
AMINATA • couple • gp
10
Pros:

Parfait du début à la fin.
Accueil parfait, chambre spacieuse, excellent petit déjeuner.
Le plus, l’accès direct au centre commercial

Cons:

Rien

2026-07-20 • via Nuitee
N
Nohora • solo_traveller • co
10
Excelente lugar para disfrutar
Pros:

Comodidad, limpieza, orden, seguridad, excelente atención.

2026-07-20 • via Nuitee
A
Anne • family_with_children • be
8
2026-07-13 • via Nuitee
L
Leonardo • couple • br
5
Cons:

Funcionários da recepção não atenderam o que foi prometido pela Booking

2026-07-12 • via Nuitee
J
Jose Alfonso • solo_traveller • co
10
Cómodo limpio bonito
Pros:

Muy limpio y bonito

Cons:

Nada

2026-07-10 • via Nuitee
J
Jose Alfonso • solo_traveller • co
10
Muy buen hotel
Pros:

Limpio bonito organizado

Cons:

Nada

2026-07-10 • via Nuitee
G
Giedrė • extended_group • lt
9
Puikiai
Pros:

Svaru, tvarkinga, paslaugus personalas. Viskas buvo labai gerai.

Cons:

Nejaukus kambarys, matyt del prastu linoliaumo grindu. Pas mus kambaryje praejime atsigulti i lova buvo pastatytas begimo didelis takelis- irenginys. Mums jis buvo nereikalingas ir uzeme daug vietos. Baseinas ant stogo nejaukus, nes visiskai prie pat baras-restoranas. Tu maudausi, o zmones salia vakarieniauja arba pietauja.

2026-07-08 • via Nuitee
A
Andrea • couple • co
10
Pros:

Excelente

Cons:

Excelente

2026-07-08 • via Nuitee
P
Pedro Antonio • couple • pa
10
Pros:

Súper

2026-07-07 • via Nuitee
J
Javier • solo_traveller • co
10
Excelencia
Pros:

Todo

Cons:

Nada

2026-07-07 • via Nuitee
R
Robert • family_with_children • gb
10
Our first stay at Holiday Inn, Cacique. Will definitely return and recommend.
Pros:

Clean, comfortable, brilliant staff, (we arrived early and they gave us early access) lovely heated rooftop pool. Good choice at breakfast. We ordered food from room service in the evening and the dishes we chose were wonderful.

Cons:

Nothing. It was all 100%

2026-07-05 • via Nuitee
J
José • solo_traveller • co
9
Buena atención del personal
Pros:

El restaurante

Cons:

Nada, todo bien.

2026-07-03 • via Nuitee
L
Laura • couple • co
10
2026-07-01 • via Nuitee
B
Blanca • solo_traveller • co
10
2026-06-30 • via Nuitee