Hotel Grey

Hotels
8 (3592 reviews)
4, rue Joseph Junk , Luxembourg , lu

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Heating issues
Noise disturbances

Categories

Cleanliness
6.89
Some comments on cleanliness are positive, but issues such as excessive heat and noise compromise the overall impression.
Service
8.86
Multiple reviews highlight friendly and helpful staff.
Location
8.9
The location near the train station is mentioned positively in several reviews.
Room Quality
7.85
Mixed sentiments with mentions of comfort but also issues like heating.
Amenities
7.38
Limited amenities were noted, affecting overall enjoyment but not negatively impacting too heavily.
Value for Money
7.84
Value is considered reasonable despite a couple of complaints.
Food and Beverage
8.39
Generally positive feedback on breakfast but some noted it required a walk.
Overall Experience
7.86
The overall experience is viewed positively, with a few concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:31

Property Description

Luxurious Design Accommodation
Located just opposite Luxembourg’s Train Station, Hotel Grey offers a luxurious stay with free WiFi, only a 10-minute walk from the historic city center. The modern air-conditioned rooms and penthouses feature top-notch amenities like a flat-screen TV, iPod docking station, and a minibar. Some rooms even boast a balcony for stunning views. The 24-hour front desk and room service breakfast ensure convenience, while the bar provides a perfect spot to unwind.

Convenient Location
Situated near the train station, Hotel Grey provides easy access to both the city center and the bustling shopping district. Within a short drive to Kirchberg and a quick bus ride to the center, guests can explore the city effortlessly.

Modern Comforts
With free toiletries, a hairdryer, and sleek bathrooms, Hotel Grey combines modern comforts with elegant design, promising a relaxing and enjoyable stay.

Book your stay at Hotel Grey now for a luxurious and convenient experience.

Important information:

For all bookings of more than 3 rooms (from 4 units above) the cancelation free of charge is up to 7 days prior arrival. After that period, 100% of the first night will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3592 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
R
Robert • couple • us
8
Pros:

Location to train was excellent, newly remodeled was very well done.

Cons:

The room was warm and could not control the heat. No mirror outside of the bathroom.

2026-02-13 • via Nuitee
Łukasz • couple • pl
7
2026-02-12 • via Nuitee
C
Celina • solo_traveller • de
9
Pros:

Top Lage.Bett sehr bequem. Top ausgestattet.

Cons:

Frūhstück am Bahnhof im Restaurant und für den Preis von 15 Euro grenzwertig und etwas zu teuer für das was man bekommt. Für die,die es buchen,ist kein Buffett.

2026-02-12 • via Nuitee
K
kazimierz • solo_traveller • pl
9
2026-02-11 • via Nuitee
T
takasanparis • solo_traveller • jp
8
ルクセンブルク駅から近い
Pros:

室内が綺麗

Cons:

ベットサイドに無いコンセント

2026-02-11 • via Nuitee
C
Cedric • solo_traveller • lu
10
Pros:

L emplacement

Cons:

La literie

2026-02-09 • via Nuitee
F
Francesco • solo_traveller • be
10
Pros:

Tutto. La posizione dell’hotel, la camera, la cordialità del personale e la colazione.

Cons:

Niente

2026-02-09 • via Nuitee
C
Cedric • solo_traveller • lu
9
Pros:

Près de la gare et du centre

Cons:

La literie

2026-01-30 • via Nuitee
J
JESSICA • couple • it
8
può puntare le 4* !
Pros:

L'hotel è letteralmente a 2 passi dalla stazione. comodissimo.
la nostra camera era spaziosa così come il bagno dall'arredamento molto elegante e anche molto pulita.
le amenities in bagno sono da 4* .. non me lo aspettavo da un 3*.
Consiglio!

Cons:

l'odore di cibo all'ingresso poichè la struttura condivide accanto un ristorante cinese.
la colazione invece viene servita al bar in stazione.. è a 2 passi però la scocciatura è che bisogna uscire dalla struttura. comunque il bar è molto bello e arredato bene e sia la brioches che il cappuccino sono stati molto buoni.

2026-01-29 • via Nuitee
K
Kerstin • solo_traveller • de
5
2026-01-29 • via Nuitee
A
Andrey • solo_traveller • no
5
Great location, but many issues with the rooms
Pros:

The location is great, and the rooms look new.

Cons:

Strangely, the facilities in the rooms are a bit weird and feel as if no one really thought about whether they are good for guests or not.
For example, my apartment didn't have anything on the walls to hang my jacket or any other clothes. Shower in the morning produced hot water only for, like, 1 minute - after that, only cold water for me :)
Finally, and absurdly, when I tried to use the provided kettle to make some tea, it ended up with power going off in the whole apartment (apparently, the kettle was too much for the electricity network), so I had to ask the receptionist to to reset the power.
All of these are minor things, but they greatly contribute to the overall impression. Hotel Grey, please fix them!

2026-01-29 • via Nuitee
H
Helge • solo_traveller • de
5
Hotel in Nähe des Bahnhofs für kurze berufliche Aufenthalte
Pros:

die Lage war für meine Zwecke sehr gut.

Cons:

Die Lage war zwar gut, aber die Gegend (direkt am Bahnhof) gruselig.
In den Gängen des Hotels hat es streng nach irgendwas unangenehm gerochen, der Geruch ist aber nicht ins Zimmer gelangt.

2026-01-28 • via Nuitee
M
Maria • solo_traveller • de
7
2026-01-28 • via Nuitee
M
Melinka • solo_traveller • cz
7
Pros:

Lokalita, vybavenost, varná konvice

Cons:

Zima a jen tenká přikrývka a to v zimě nedostačuje

2026-01-27 • via Nuitee
A
Alem • couple • de
9
Pros:

Shower

2026-01-26 • via Nuitee
M
Mohamed • couple • eg
10
2026-01-25 • via Nuitee
P
Peter • solo_traveller • nl
8
Good hotel especially for an overnight/weekend stay.
Pros:

Stayed here several times before. Rooms have all essentials: hot water kettle, shower, tv and good bed. 100m from the station and tram stop. Generally in the lower price segment for this area too.
Nice and well stocked supermarket little further up the street.

Cons:

This time I had one of the smaller rooms. As a result the location of the shower is somewhat odd. It was a
single room so not really an issue.
With the window open and the airport really close to the city (30m by tram) some planes flying over the city produce quite a lot of noise up to late in the evening. This obviously applies to every hotel in the area.

2026-01-25 • via Nuitee
M
Mohamed • solo_traveller • fr
9
2026-01-24 • via Nuitee
V
Van Manh Hung • solo_traveller • de
10
2026-01-23 • via Nuitee
S
Stipe • solo_traveller • nl
7
Pros:

Staff was helpful and professional, including the housekeeping. The room was small, but functional with a good bed and quiet - which is a plus given the proximity of the station and other hospitality/touristy/entertainment objects. The location is very good as a starting point to reach the old town and such.

Cons:

Breakfast is not ideal for anyone aware of macros and trying to eat cleaner. It is fixed - two menus full of carbs and sugary + fat items. The egg portion is too small compared to protein-lacking stuff including bread/croissant/jam/butter etc. Secondly, it is across the busy street in a station restaurant. So you need to walk out of the hotel and give them the card, then order and wait and if you need to get back to your room, it's a waste of time. Buffet breakfasts are faster and give more control over choices. Not ideal for a business trip and morning rush.
The small rug and the curtains don't look really clean, making one wonder about the status of other (dark grey) surfaces around - this is not due to housekeeping, as they do the maintenance that is instructed.

2026-01-20 • via Nuitee