Wakeup Copenhagen - Borgergade

Hotels
Wakeup
8 (20000 reviews)
Borgergade 9 , Copenhagen , dk

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Cleanliness issues
Small room size
High prices

Categories

Cleanliness
7.14
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.11
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
Location
9.15
The location is consistently praised for its convenience and accessibility.
Room Quality
7.1
Some complaints about room size and cleanliness, indicating mixed satisfaction.
Amenities
8.13
Amenities are generally considered satisfactory, though some guests mentioned limited options.
Value for Money
7.09
Some reviews express dissatisfaction with pricing relative to the quality provided.
Food and Beverage
8.14
Breakfast options received positive feedback, despite some complaints on variety.
Overall Experience
8.11
Overall experience rated positively, though some guests had significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:26

Property Description

Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.

Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.

Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.

Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.

Important information:

At Wakeup Copenhagen - Borgergade, there is an extra charge when you pay with a credit card.

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 450 per day.

Location

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
Y
Yolcu family_with_children tr
9
2026-06-28 via Nuitee
Þorvaldur family_with_children is
8
2026-06-27 via Nuitee
M
Mert couple tr
10
2026-06-27 via Nuitee
J
Johannes couple at
10
Pros:

sehr gut

2026-06-27 via Nuitee
L
Lukas solo_traveller it
9
2026-06-27 via Nuitee
R
Ralf solo_traveller de
9
2026-06-27 via Nuitee
D
Denise solo_traveller gb
10
Pros:

Great location right in the city center, perfect for the metro and exploring the city

2026-06-27 via Nuitee
M
Melek solo_traveller tr
6
2026-06-27 via Nuitee
S
Stefan solo_traveller at
8
Pros:

Top Lage, super Frühstück, super checkin-out Abwicklung per App

Cons:

Kein Kühlschrank, zweiter durchsichtiger Vorhang fürs Zimmer, da man sonst immer den dicken Vorhang zuziehen muss damit niemand ins Zimmer sieht.

2026-06-27 via Nuitee
R
Rajand solo_traveller ee
5
2026-06-27 via Nuitee
M
Maria solo_traveller cy
8
2026-06-27 via Nuitee
A
Ana solo_traveller es
8
Nice stay
Pros:

The location and cleanliness. Easy to reach by public transport. Air con in the room. Silent rooms.

Cons:

The shower was quite small and no shower mat was available

2026-06-27 via Nuitee
D
Daniel Oli solo_traveller is
7
2026-06-27 via Nuitee
İlayda couple tr
10
2026-06-27 via Nuitee
B
Bessy couple il
10
Increíble ubicación y atención del personal
Pros:

La ubicación

Cons:

El tamaño del cuarto

2026-06-27 via Nuitee
A
asj couple dk
8
2026-06-27 via Nuitee
K
Kelleen solo_traveller ca
9
Excellent location - walk to all the main sites. Room tidy and quiet - staff very nice and polite!
2026-06-27 via Nuitee
O
Olivia solo_traveller au
7
Pros:

Great location. The room is adequate. Although given this room was one of the cheaper options in Copenhagen, I think you get what you pay for. The breakfast is decent for the price in Copenhagen. Couldn't hear next door neighbours so sound was not an issue.

Cons:

I asked for my room to be cleaned twice and it was not cleaned which was annoying. You have to ask for towels and the room to be cleaned.
Bed is a bit flimsy and the room would be a tighter squeeze for 2 people.

2026-06-27 via Nuitee
D
David solo_traveller gb
6
Is this the most expensive 2 star hotel in Europe?
Pros:

Location, ideal for Nyhavn, which I wanted to visit.
Reception staff pleasant and welcoming.
Croissants and bread at breakfast.
Plenty of seats and room in lounge on ground floor

Cons:

Poky bedroom- alleged to be a double room, but one quite small bed rammed against window. Only 1 pillow. If 2 people had been in it, the first person couldn't have got out of bed without waking the other and getting them to get out of bed. Also no wardrobe, chest of drawers etc.
Modern corporate run hotel, not the sort I like.
Had I needed to leave cases on the day of departure, they would have charged DK50 per case to do so. Never before come across a hotel doing this; that's a mark of a place run by a big company.
Main issue is this is in the centre of Copenhagen, a notoriously expensive city in a country with a very strong currency. I had much better hotels in Tallinn and Riga for much less money immediately before this one.

2026-06-27 via Nuitee
S
Scott solo_traveller us
6
2026-06-27 via Nuitee