Wakeup Copenhagen - Borgergade

Hotels
Arp-Hansen Hotel Group
8 (20000 reviews)
Borgergade 9 , Copenhagen , dk

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Cleanliness issues
Small room size
High prices

Categories

Cleanliness
7.14
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.11
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
Location
9.15
The location is consistently praised for its convenience and accessibility.
Room Quality
7.1
Some complaints about room size and cleanliness, indicating mixed satisfaction.
Amenities
8.13
Amenities are generally considered satisfactory, though some guests mentioned limited options.
Value for Money
7.09
Some reviews express dissatisfaction with pricing relative to the quality provided.
Food and Beverage
8.14
Breakfast options received positive feedback, despite some complaints on variety.
Overall Experience
8.11
Overall experience rated positively, though some guests had significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:26

Property Description

Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.

Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.

Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.

Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.

Important information:

At Wakeup Copenhagen - Borgergade, there is an extra charge when you pay with a credit card.

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
V
Veronique extended_group be
7
Bien situé, confortable mais prix trop élevé
Pros:

Son emplacement et la possibilité de louer des vélos . Lit confortable

Cons:

Le lit contre le mur, chambre vraiment petite et pas de penderie
Le petit dej n’est pas de bonne qualité alors que la salle est sympa

2026-08-08 via Nuitee
A
Aviram solo_traveller us
1
Pros:

Service, location & cleanness

Cons:

Room size, bathroom size, closeness, lack of amenities

2026-08-08 via Nuitee
M
morten couple dk
10
2026-08-08 via Nuitee
S
silvia couple it
8
Posizione centrale e ottimo rapporto qualità prezzo.
Pros:

Struttura molto centrale, posizione ottima e rapporto qualità prezzo senza dubbio favorevole. Stanze piccole ma con tutto il necessario oltre che pulite. Sicuramente consigliata

Cons:

I cuscini sono scomodi e la tenda oscurante lascia entrare troppa luce. Anche l’insonorizzazione non è ottimale. Consiglio di portare tappi e una maschera per gli occhi se si è abituati a dormire al buio.

2026-08-08 via Nuitee
F
Fernand couple fr
7
Idéal pour un court séjour.
Pros:

Excellent emplacement avec un personnel au TOP

Cons:

Chambre un peu exiguë

2026-08-08 via Nuitee
V
Virginia couple us
9
Pros:

Location was great! Room was clean. Breakfast was very good.

Cons:

Room was very small. We were given only one towel.

2026-08-08 via Nuitee
Åse extended_group no
9
Vi var veldig fornøyd med det meste !
Pros:

Fin beliggenhet, fint rom og hotell!

Cons:

Litt lite informasjon v ankomst f eks om det var roomservice som vi trodde var selvfølgelig når vi bodde på samme rom i 2 netter, og at det var lagt fram kun 1 dyne og pute og håndklær.

2026-08-08 via Nuitee
N
Nic solo_traveller it
10
Pros:

Camera un po piccola però accogliente e pulita, si trova a pochi minuti a piedi dal famoso canale di Copenaghen. Nei pressi dell'hotel numerosi ristoranti e supermercati. Possibilità di noleggiare biciclette presso la struttura

Cons:

Il deposito bagagli è a pagamento

2026-08-08 via Nuitee
G
Gabor solo_traveller hu
10
2026-08-08 via Nuitee
P
Panagiotis family_with_children gr
7
Pros:

Location

Cons:

Tiny bathroom with no privacy (door cannot fully close), limited space to put your clothes, shoes and even open your bags (no wardrobe). Impossible to black out the sun coming in early from the window. No real blinders.

2026-08-08 via Nuitee
A
Anders solo_traveller se
8
2026-08-08 via Nuitee
N
Nicolas solo_traveller fr
8
Pros:

Hotel moderne, en centre-ville, proche de la vieille ville, du port et des restaurants.

2026-08-08 via Nuitee
M
Monica solo_traveller se
9
2026-08-08 via Nuitee
M
Matilda family_with_children hr
9
2026-08-08 via Nuitee
F
Francesca family_with_children it
8
2026-08-08 via Nuitee
D
Dorel couple il
8
2026-08-08 via Nuitee
M
Maria solo_traveller de
7
Pros:

Schönes Hotel für einen Städte-Trip. Das Frühstück war sehr lecker.

2026-08-08 via Nuitee
J
Jean-Marc solo_traveller gb
8
2026-08-08 via Nuitee
H
Henrik solo_traveller gb
7
Pros:

Great hotel for a short stay. If you are just after a place to sleep this is it but do t expect expansive facilities. The location couldn’t be more central. She is starting to show in a few places. Breakfast is chaos so recommend heading to the cafes in the neighbourhood

Cons:

Maintenance issues especially with showers and drains not working.

2026-08-07 via Nuitee
J
Jessica couple se
5
2026-08-07 via Nuitee