Wakeup Copenhagen - Borgergade

Hotels
•
Arp-Hansen Hotel Group
8 (20000 reviews)
Borgergade 9 , Copenhagen , dk
+45 44 80 00 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Cleanliness issues
Small room size
High prices

Categories

Cleanliness
7.14
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.11
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
Location
9.15
The location is consistently praised for its convenience and accessibility.
Room Quality
7.1
Some complaints about room size and cleanliness, indicating mixed satisfaction.
Amenities
8.13
Amenities are generally considered satisfactory, though some guests mentioned limited options.
Value for Money
7.09
Some reviews express dissatisfaction with pricing relative to the quality provided.
Food and Beverage
8.14
Breakfast options received positive feedback, despite some complaints on variety.
Overall Experience
8.11
Overall experience rated positively, though some guests had significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:26

Property Description

Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.

Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.

Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.

Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.

Important information:

At Wakeup Copenhagen - Borgergade, there is an extra charge when you pay with a credit card.

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
C
cem • family_with_children • tr
9
2026-08-29 • via Nuitee
E
Elisa • solo_traveller • it
7
2026-08-29 • via Nuitee
B
Björn • solo_traveller • se
10
2026-08-29 • via Nuitee
E
Evgeniia • solo_traveller • rs
5
Pros:

Hotel is in the city center - great location! Room is clean, bed is comfortable. Most of staff members were friendly - like that!

Cons:

My first night was in the room where windows didn't open and there were a chemical smell, and I am allergic, so this night was a disaster.
I asked a receptionist for help, but she just told me "we can't do anything, you can ask about new room tomorrow".
Problem was solved next day when I came to reception again, but this first experience was bad.

This "windows are not opened for save" looks in general like a strange solution and leads to problems as was mine, not sure, why is it necessary?

2026-08-29 • via Nuitee
C
Charlotte • solo_traveller • fo
10
Elsker hotellet samt beliggenheden 👍
Pros:

Alt - Wakeup er mit “second home” 😊

Cons:

Alt er bare super…

2026-08-29 • via Nuitee
A
Alejandro • couple • es
7
Correcto
Pros:

Buena ubicación muy cerca de la parada del metro principal. Hay bastante ambiente por la calle con zonas de fiesta aunque no se oye nada.
Tiene servicio de vending dentro.
Tiene alquiler de bicis y posibilidad de desayuno.

Cons:

La habitación un poco pequeña. El baño para nuestro gusto le falta un poco de privacidad ya que la habitación es transparente en algunas zonas.

2026-08-29 • via Nuitee
V
VINCENZO • family_with_children • it
7
Pros:

posizione ottimale

Cons:

stanza minimal e letto bambino a terra

2026-08-29 • via Nuitee
A
Annalisa • solo_traveller • fr
9
Pros:

Emplacement idéal, proche des principaux lieux d'intérêt. Équipements modernes, chambre fonctionnelle. Petit déjeuner varié et copieux.

2026-08-29 • via Nuitee
O
Oezge • couple • de
3
2026-08-29 • via Nuitee
J
Joachim Frey • solo_traveller • ch
10
2026-08-29 • via Nuitee
K
KunterAlp • solo_traveller • tr
10
2026-08-29 • via Nuitee
J
Javier • solo_traveller • es
10
2026-08-28 • via Nuitee
G
Gerrianne • family_with_children • us
8
Overall a great experience!
Pros:

Location was great and the breakfast was wonderful!

Cons:

Difficult to shower without flooding the bathroom. Wish the shower had more privacy

2026-08-28 • via Nuitee
J
Jørgin • couple • fo
10
2026-08-28 • via Nuitee
A
Anette • extended_group • dk
2
Forfærdeligt
Pros:

Det er simpelthen den værste hoteloplevelse jeg nogensinde har haft - og jeg har +80 om året.

Cons:

Stort set alt - kun beliggenheden var OK

2026-08-28 • via Nuitee
A
Ayşenur Banu • family_with_children • tr
8
konum çok iyi, temizlik kötü
Pros:

konum mükemmel. kahvaltı orta seviyede

Cons:

temizlik yetersiz, odada yatak ile başlık arasında boşlukta kullanılmış peçete, şekerlemeler vardı, tavanda büyük bir örümcek vardı. konakladığımız 4 gün boyunca hiçbir temizlik yapılmadı. kahvaltıda bardaklar ve kaşık-çatak temiz değildi, masa temizliği kötüydü. bavulları otele bıraktığımda kilitli dolaplar ek ücrete tabiydi.

2026-08-28 • via Nuitee
R
Radu • family_with_children • ro
7
2026-08-28 • via Nuitee
K
Kovalchuk • family_with_children • dk
5
2026-08-28 • via Nuitee
M
Martin • solo_traveller • ch
9
Wir haben eine sehr gute Zeit im wunderschönen Kopenhagen verbracht.
Pros:

Sehr gutes Frühstück für wenig Geld und die super zentrale Lage.

2026-08-28 • via Nuitee
S
stella • couple • it
10
soggiorno smart
Pros:

la colazione era completa e tutto era ottimo
le pulizie da chiedere al bisogno le ho trovate comodissime e gli armadietti porta valigie grandi e al giusto prezzo

Cons:

i faretti della camera si accendevano e si spegnevano ! non erano stabili ma chiamando la reception si sono sistemati ;la cosa veramente fastidiosa era il rubinetto del lavandino che alla base perde acqua e bagna tutto ciò che si appoggia sopra e siccome lo spaio è intelligentemente progettato ma piccolo non si hanno appoggi alternativi in bagno
se fosse possibile aggiungere qualche gancio appendiabiti in camera noi in una settimana non sapevamo più dove mettere le cose soprattutto gli impermeabili bagnati dalla pioggia

2026-08-28 • via Nuitee