Wakeup Copenhagen - Borgergade

Hotels
•
Arp-Hansen Hotel Group
8 (20000 reviews)
Borgergade 9 , Copenhagen , DK
+45 44 80 00 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Cleanliness issues
Small room size
High prices

Categories

Cleanliness
7.14
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.11
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
Location
9.15
The location is consistently praised for its convenience and accessibility.
Room Quality
7.1
Some complaints about room size and cleanliness, indicating mixed satisfaction.
Amenities
8.13
Amenities are generally considered satisfactory, though some guests mentioned limited options.
Value for Money
7.09
Some reviews express dissatisfaction with pricing relative to the quality provided.
Food and Beverage
8.14
Breakfast options received positive feedback, despite some complaints on variety.
Overall Experience
8.11
Overall experience rated positively, though some guests had significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:26

Property Description

Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.

Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.

Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.

Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.

Important information:

At Wakeup Copenhagen - Borgergade, there is an extra charge when you pay with a credit card.

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
U
Uvdloriaq • family_with_children • dk
8
Cons:

Der reklamerer blødkogte æg, men det er hårdt kogte😩

2026-11-07 • via Nuitee
B
BETÜL FEYZA • couple • tr
10
2026-11-07 • via Nuitee
L
LEO • family_with_children • ca
8
Pros:

Clean, bright, modern facilities with friendly staff.

Cons:

Small room with cramped shower.

2026-11-07 • via Nuitee
A
Arzu • solo_traveller • tr
7
2026-11-07 • via Nuitee
G
Gülru Baldan • couple • tr
8
2026-11-07 • via Nuitee
J
Jesper • extended_group • dk
7
Rigtig fint og god beliggenhed. Valuta for pengene. Eneste mangel, bacon, spejlæg etc ved morgenbuffeten
2026-11-07 • via Nuitee
M
Mustapha • family_with_children • ng
7
Pros:

location

Cons:

No cleaning without request

2026-11-07 • via Nuitee
K
Ken • solo_traveller • dk
6
Nice location but rude staff and small rooms
Pros:

Clean and new

Cons:

Rude service, microscopic rooms

2026-11-07 • via Nuitee
F
Francesco • couple • it
8
Soggiorno rilassante città fantastica
Pros:

Posizione e staff

Cons:

Camera piccola letto stretto
Per andare al bagno se eri sdraiato a letto dovevi scavalcare la persona al tuo fianco .

2026-11-07 • via Nuitee
E
Elsebeth • couple • dk
6
2026-11-06 • via Nuitee
A
Ayşe Hüsniye • solo_traveller • tr
7
Kalınabilir fakat arabayla ulaşılamaz valizleriniz çoksa yürümeniz gereken dar sokaklarda bol bol toz yutarsınız
Pros:

Yataklar temizdi

Cons:

Çalışanların bazıları çok suratsızdı

2026-11-06 • via Nuitee
J
Jose Filipe • family_with_children • pt
8
2026-11-06 • via Nuitee
F
Federico • couple • it
9
2026-11-06 • via Nuitee
O
Okina • solo_traveller • jp
3
長期滞在にはおすすめしない。一泊してコペンハーゲンを満喫する程度が良いと思う。枕はどうにかして欲しい。
Pros:

とにかく立地だけ良い。

Cons:

到着した時点でトイレに茶色い汚れが、、ブラシで擦ってみたけど落ちなかった。洗面台の排水口も壊れていて残念。汚くはないけど、値段の割に綺麗ではない。写真より汚い。あと、枕が最悪。ソファーのクッションみたいな正方形で、硬くて高くて首が痛くなった。

2026-11-06 • via Nuitee
T
Tania • extended_group • us
9
Great location, comfy beds and I would stay there again!
Pros:

Clean, nice breakfast, great location, comfortable space.

Cons:

Small rooms. Not a lot of extra space in rooms but they were comfortable!

2026-11-06 • via Nuitee
-
-LAURO- • family_with_children • it
7
2026-11-06 • via Nuitee
R
Roberta • couple • it
7
Posizione top, servizi ok
Pros:

Posizione perfetta e super centrale. Camere piccole ma ok per due persone risultano confortevoli ed essenziali.

Cons:

Il servizio di pulizia bisogna richiederlo la sera precedente se lo si desidera ma concretamente nessuno ti avvisa di questa politica interna.
Appena trovate abbiamo trovato la camera servita per una persona e non sapevamo ci fosse il resto in un cassetto sotto il letto. Istruzioni poco chiare al check-in.

2026-11-06 • via Nuitee
M
Maite • family_with_children • es
9
Excelente ubicación para una escapada a Copenhague
Pros:

La ubicación y el comedor

Cons:

Estaría bien alguna opción más de fruta, lácteos y huevos en el desayuno

2026-11-06 • via Nuitee
A
Alisa • solo_traveller • il
10
2026-11-06 • via Nuitee
E
EIRINI • couple • gr
5
Μετρια
Pros:

Η τοποθεσία και μονο

Cons:

Δεν υπήρξε στοιχειώδης καθαριότητα τις 4 ημέρες που μείναμε , με αποτέλεσμα να πετάμε μόνοι μας τα σκουπίδια! Δεν υπήρχε χώρος να ανοίξουμε ούτε τις βαλίτσες μας και επίσης μας ζητήθηκαν χρήματα για να φυλάξουν 2 ώρες τις βαλίτσες μας γιατί φτάσαμε νωρίτερα από τις 15.00μμ που παραδίδεται το δωμάτιο. Μας ζητήθηκαν 40 ευρώ από τη ρεσεψιόν για να μας πάνε λέει σε ένα άλλο δωμάτιο που ήταν έτοιμο την ώρα που φτάσαμε.

2026-11-06 • via Nuitee