Meliá Vienna

Hotels
•
Meliá Hotels & Resorts
8.4 (7903 reviews)
Donau-City-Straße 7 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful ambiance
Good breakfast
Cons:
Cleanliness issues
High prices for early check-in
Damaged areas in hotel

Categories

Cleanliness
6.43
Multiple reviews mention dirtiness and cleaning issues within the rooms.
Service
9.9
Staff were friendly and helpful when available, despite being understaffed.
Location
8.94
Conveniently located near commercial areas and metro station.
Room Quality
7.89
Some areas reported as damaged, inconsistency with luxury promised.
Amenities
9.42
Good amenities were listed but not always provided as expected.
Value for Money
5.88
Several reviews express that the pricing was not justified by the service and room quality.
Food and Beverage
9.43
Breakfast was praised for its quality.
Overall Experience
9.3
Mixed feelings due to cleanliness and service issues, but overall experience was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:15

Property Description

Luxurious Accommodation and Spectacular Views

Situated in Austria's tallest skyscraper, the Melia Vienna offers luxurious rooms with floor-to-ceiling windows and modern amenities. Enjoy breathtaking views of the Danube River and Vienna from the rooftop terrace cocktail bar.

Gastronomic Delights and Entertainment

Indulge in Mediterranean and local cuisine at the 57th Restaurant, or savor cocktails at the Flow Bar while enjoying live DJ entertainment on weekends. Start your day with a rich breakfast buffet served daily.

Convenient Location and Accessibility

Benefit from direct access to the Kaisermühlen-VIC Underground Station, connecting you to Vienna's city center and iconic landmarks within minutes. The Vienna International Centre and Austria Center Vienna are just a short distance away.

Experience luxury, convenience, and culinary delights at Melia Vienna.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 7903 reviews
Cleanliness: 6.43
Service: 9.9
Location: 8.94
Room Quality: 7.89
Amenities: 9.42
Value for Money: 5.88
Food and Beverage: 9.43
Overall Experience: 9.3
K
Krisztián • solo_traveller • hu
9
2026-05-30 • via Nuitee
Z
Zukhra • solo_traveller • at
10
2026-05-30 • via Nuitee
M
Marcin • family_with_children • pl
8
2026-05-29 • via Nuitee
A
Andżelika • extended_group • pl
10
Bardzo polecam ten hotel na pobyt w Wiedniu
Pros:

Bardzo ładne, schludne pokoje oraz nowoczesne łazienki

2026-05-29 • via Nuitee
E
Emil • solo_traveller • at
10
Super hotel
Pros:

Einfach alles

Cons:

Nichts

2026-05-28 • via Nuitee
D
Daniel • solo_traveller • hu
10
Bra
Pros:

Bra

Cons:

Bra

2026-05-28 • via Nuitee
H
HelenKitty • Couples
4
Disappointing experience, not suitable for a romantic stay
Pros:

I booked a room at Meliá Vienna in advance for an important special occasion. On the morning of my check-in, I received a call from a manager informing me that my room would not be available due to a problem with the bathtub. The only alternative offered was a lower-category room. This was extremely disappointing and, unfortunately, already spoiled the mood of my celebration before I had even arrived.

I chose this hotel mainly because of its location and the promise of beautiful panoramic views. In reality, the view from the room was not impressive at all. Even worse, the panoramic windows throughout the hotel were noticeably dirty, which made the overall impression quite poor. It even seemed that the staff prepared the room with the curtains closed so guests would not immediately notice how dirty the windows were.

Overall, this may be an acceptable hotel for a short business trip, but nothing more. It is definitely not suitable for a romantic stay or a special occasion. The Meliá Level concept also felt very poorly executed: no real priority check-in or check-out, very limited amenities, and nothing that felt special or premium.

Everything felt rather plain, uninspiring, and disappointing. I cannot recommend this hotel for a special or romantic stay.

2026-05-27 • via Tripadvisor
F
Firat • couple • at
5
2026-05-27 • via Nuitee
V
Vanessa • couple • at
10
2026-05-26 • via Nuitee
V
Vanessa • couple • at
8
2026-05-26 • via Nuitee
5
562fanib • Family
4
Disappointed
Pros:

Extremely disappointing experience. As guests with milk and gluten intolerances, we were shocked by the complete lack of accommodation at breakfast. We were simply told “sorry, there’s nothing we can offer,” with no effort whatsoever to help.

Beyond that, the breakfast selection in general was very limited, the service was nonexistent, and cleanliness standards were far below expectations.

Checking in at the reception took 30 minutes as their machines were not working.

Room service, the bars, and all restaurants close before 11 PM, leaving guests with no possibility to eat later in the evening. Overall, a very frustrating and upsetting stay that did not meet even basic hospitality standards.

2026-05-25 • via Tripadvisor
A
Andreas • couple • at
10
2026-05-25 • via Nuitee
M
Melinda • extended_group • hu
10
2026-05-25 • via Nuitee
R
Reichegger • solo_traveller • at
10
2026-05-25 • via Nuitee
A
Aron • couple • ro
8
A fost totul minunat mai ales restaurantul de sus unicat👍
Pros:

Totul a fost minunat locație personal și camera suberba

2026-05-25 • via Nuitee
C
Cosmin • family_with_children • ro
10
Minunată
Pros:

Foarte curată , bine poziționată si o vedere excelentă

2026-05-25 • via Nuitee
A
Andreas • couple • de
8
2026-05-25 • via Nuitee
A
Ali • couple • at
5
2026-05-25 • via Nuitee
W
Wojciech • extended_group • pl
10
Jeszce będę 2 dni. Jest tutaj super
Pros:

Bardzo dobra lokalizacja na samym Dunajem, Bardzo blisko U Bahn

Cons:

Niczego ni trzeba poprawiać

2026-05-25 • via Nuitee
R
Ruankha • solo_traveller • id
9
2026-05-25 • via Nuitee