Hotel Caroline

Hotels
8.7 (7638 reviews)
Gudrunstraße 138 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Limited variety at breakfast
Surrounding area cleanliness issues

Categories

Cleanliness
8.57
Many guests highlighted the cleanliness of the hotel, with several mentions of very clean rooms.
Service
9.07
The reception staff were often described as friendly and helpful, contributing positively to guest experiences.
Location
8.88
The hotel is conveniently located near public transport and city attractions, making it easy for guests to explore.
Room Quality
8.57
Guests report large and comfortable rooms, contributing to an overall positive room quality experience.
Amenities
8.77
The hotel provides good amenities, including breakfast and facilities that were appreciated by guests.
Value for Money
8.38
The pricing was generally viewed as reasonable, though some guests expected slightly more variety in breakfast.
Food and Beverage
8.48
Breakfast options received some criticism for lack of variety, although many enjoyed the offerings available.
Overall Experience
8.88
Guests expressed a high level of satisfaction overall, with many stating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Historic Charm and Modern Style

Hotel Caroline, nestled in Favoriten district, seamlessly blends historic charm with modern style. Located just 800 meters from Hauptbahnhof Train Station, our hotel comprises both a historic and a stylish new building, offering a unique accommodation experience.

Convenient Location and Accessibility

Situated near the popular Favoritenstraße shopping street and a short 5-minute walk to Keplerplatz Underground Station (line U1), Hotel Caroline provides easy access to Vienna's city center and its iconic attractions in under 10 minutes. Explore the city with convenience and ease during your stay with us.

Elegant Rooms and Exceptional Services

Indulge in our elegant and friendly rooms, start your day with a traditional Viennese breakfast buffet, and stay connected with complimentary WiFi and a free internet terminal at the reception. Experience comfort and convenience at Hotel Caroline.

Book your stay now and immerse yourself in the charm of Vienna at Hotel Caroline.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7638 reviews
Cleanliness: 8.57
Service: 9.07
Location: 8.88
Room Quality: 8.57
Amenities: 8.77
Value for Money: 8.38
Food and Beverage: 8.48
Overall Experience: 8.88
Рубанчук • solo_traveller • ua
10
2026-05-09 • via Nuitee
D
Davide • couple • fr
9
Parfait pour votre séjour de travail où les vacances
Pros:

La Clim, le silence, le petit déjeuner et la proximité au Metro

2026-05-09 • via Nuitee
C
cswain • solo_traveller • es
8
Pros:

Excellent breakfast! Very friendly staff. Room was very clean and comfortable.

2026-05-09 • via Nuitee
P
Pavel • extended_group • ca
10
Great hotel to stay on our Vienna trip
Pros:

Hotel room was clean and felt fresh, location easily accessible by public transport, bus stop is right in front of the hotel.
Excellent breakfast buffet to get your Vienna day started, very helpful staff, would use this hotel again…

2026-05-09 • via Nuitee
T
Tatjana • couple • de
7
Sehr nettes Hotel, leider ohne aktivierte Klimaanlage
Pros:

Sehr schönes großes Zimmer. Auch das Frühstück war völlig ausreichend. Personal sehr nett und hilfsbereit.

Hotel liegt in der Nähe bzw. sogar direkt an einer (verschiedenen) Haltestellen, so dass es einfach ist überall hinzukommen

Cons:

Was unschön war, wir waren an den wärmsten Tagen im Mai da (bis 30 Grad), aber Klimaanlage war vom Hotelinhaber nicht aktiviert (und wurde auch nicht). Da es im Zimmer sehr! warm war, blieb uns nur die Fenster während der Nacht zu öffnen- leider lag unser Zimmer zur Hauptstraße 😬. Wir hatten Gottseidank gute Ohrstöpsel mit, sonst wäre an Schlaf nicht zu denken gewesen. Aber es war trotzdem immer noch sehr warm im Zimmer.
Da fiel das unstete WLAN schon gar nicht weiter ins Gewicht oder das der Kühlschrank nich wirklich gekühlt hat.

2026-05-08 • via Nuitee
K
Katarina • extended_group • rs
10
Fenomenalno iskustvo
Pros:

Hotel je fenomenalan, apsolutno je ispunio sva naša očekivanja, vrlo čisto i udobno, doručak kvalitetan i raznovrstan, u ponudi i odlična kafa, slano, slatko. Takodje mogućnost ostavljanja stvari posle check out-a. Sve preporuke

2026-05-07 • via Nuitee
T
Torsten • solo_traveller • de
9
2026-05-07 • via Nuitee
M
Manuela • extended_group • de
7
2026-05-07 • via Nuitee
O
Oktay • family_with_children • tr
9
Başka yerlere bakmanıza gerek yok.caroline yeterli
Pros:

Tesisin odaları baya büyük banyo wc tertemiz ve bakımlı. Kahvaltısı güzel spor salonu ve saunası var. Penceleri panjurlu kapdığınızda içri güneş girmiyor karanşık sevenler için süper. Çalışanlar gayet güler yüzlü çözüm odaklı.

Cons:

Tramvay hattının yakınında. Sabah erken başkıyor tramvay gürültü oluyor. Kahvaltıda hersey var zeytin yok. Anlam veremedik.

2026-05-06 • via Nuitee
P
Patrycja • solo_traveller • pl
10
2026-05-06 • via Nuitee
H
Herbert • solo_traveller • nl
7
Cons:

Er stond altijd een rij van 5-10 minuten voor het koffiezet apparaat.
Mijn advies: plaats er simpelweg een filter koffie apparaat naast.

2026-05-06 • via Nuitee
Y
YAZICI • solo_traveller • tr
10
2026-05-06 • via Nuitee
F
Flavius-Robert • solo_traveller • ro
9
2026-05-05 • via Nuitee
T
Thomas • extended_group • de
9
2026-05-05 • via Nuitee
X
XN • extended_group • cn
10
Pros:

酒店距维也纳中央火车站步行15分钟，有轨电车两站地。
服务很好。早于办理入住时间，可以寄存行李，房间打扫好后把行李给送到房间。

2026-05-05 • via Nuitee
L
Lukasz_mu • solo_traveller • pl
8
Pros:

Hotel jest dobrze skomunikowany dzięki bliskości kluczowych przystanków tramwajowych i stacji metra, wzorowa czystość, niezłe śniadania.

2026-05-05 • via Nuitee
T
Thomas • couple • de
8
2026-05-05 • via Nuitee
C
Clementina • solo_traveller • pt
7
Razoavel
Pros:

Pequeno-almoço bom. Hotel modernizado mas não em todos os quartos

Cons:

O quarto não tinha cortinas ou persianas para cortar a luz, por isso acordei muito cedo quando a luz do dia entrou no quarto.
O quarto que me deram tinha móveis que precisam ser substituídos, eram antigos.

2026-05-04 • via Nuitee
R
Rajmund • solo_traveller • hu
7
2026-05-03 • via Nuitee
J
Jan • solo_traveller • au
9
Pros:

Located in the real part of Vienna where people live. Walking distance to the Ubarn and all shops. Close to the HBF. The hotel was neat and clean. Friendly and helpful staff. Great breakfast was included.

Cons:

Small bathroom.

2026-05-03 • via Nuitee