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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Health or beauty spa nearby
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Express check-out
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Area shuttle (surcharge)
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Electric car charging station
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Conference space
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Full-service spa
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Meeting rooms
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Wedding services
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Pool umbrellas
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Grocery/convenience store
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Tours/ticket assistance
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Braille or raised signage
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Area shuttle (surcharge)
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Conference center
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Parking (limited spaces)
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Free self parking
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Electric car charging station
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Ballroom
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Banquet hall
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Garage
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Health or beauty spa nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Lifeguard on site
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Relaxation at the Full-Service Spa
Indulge in a pampering session at the full-service spa, perfect for unwinding during your stay.
Recreational Delights
Experience leisure at its best with the outdoor pool, sauna, and fitness center for your enjoyment.
Culinary and Entertainment Options
Savor international cuisine at OPEN, enjoy 24-hour room service, and unwind with a drink at the bar/lounge.
Explore the beauty of Guangzhou and its attractions while staying at DoubleTree by Hilton Hotel Guangzhou. Book now for a luxurious experience.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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Guest type
LGBTQ friendly
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Location
Guest Reviews
This hotel was clean and welcoming. The rooms were clean and comfortable. 10/10 recommend for business travel. Although no malls were in the immediate area, Its 10mins didi from everywhere
Clean room, staff is friendly.
Thanks for your flexibility and great hospitality!
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Overall the stay was good. Easy to access by DiDi taxi. However there are no decent restaurants nearby. The hotel itself has kept reasonable clean and staff are friendly and nice.
Everything was great, Winnie at the reception was efficient and kind.
We really enjoyed our stay. Great service and the location was extremely ideal.
Good breakfast buffet
Cookie at check in
Clean sheet and friendly staff
Very good hotel
I have stayed in this hotel several times it has great location the service from executive floor is wonderful
The room smelled unpleasant and musty. The bathroom curtain had mould stains on it. The hotel had mosquitoes everywhere.
I had a great stay! The staff was friendly, the location was perfect, and the overall experience was very positive. The room was spacious and comfortable, and I really enjoyed the amenities.
However, I think there’s room for improvement when it comes to cleanliness—specifically the carpet in the room. It could definitely use a deep cleaning or even replacement, as it took away a bit from the overall comfort of the space.
Other than that, everything was excellent and I would still recommend the hotel. I hope to see improvements in this area during my next visit!
Clean!
No
Hotel was located a walkable distance away from the Beijing pedestrian street. Room was clean and staff were helpful.
The property was clean and offering quiet environment
It was overall good, however with tint of smoke smell. Boking was done through hotels.com, when request for amendment for one of my booking, hotel staff wasn't able to assist.
I decided to stay here again because of my pleasant experience in my last trip at Doubletree. However, this time time round of staying in this hotel, the experience was unpleasant and unacceptable. I registered in the morning but was told that the room was not ready and I will have to come back in the afternoon. However, upon coming back to the hotel, around 4pm, I was served by Wendy Wu at the reception and she was extremely rude. She said that we already checked in this morning and the room was dirty that's why we didn't check in. However I told her that that was not the case as we haven't even gotten our room key. She just kept insisting that the room was dirty that's why we didn't check in and started being rude and aggressive in her tone. She then threw the card key on the counter which was so rude. Upon checking the card, she also only provided one card. I had to go back to the counter to ask another receptionist for assistance as there were 2 of us. I really am very upset with how rude Wendy Wu was. I don't think this is how the service of Doubletree by Hilton should be. I am just so angry, upset and feeling unacceptable at how the service standard of this hotel is now. I called reception and made a formal complaint. They tried to make up for the situation and as the lady apologied. I eventually left after 1 hour because the room aircon wasn't working. Too fedup by the whole experience.
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