Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1767 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
Claudia family_with_children au
8
Pros:

Location

Cons:

Breakfast could be better

2026-06-25 via Nuitee
V
Viktoria solo_traveller hu
6
Csalódás
Pros:

Nagyszerű helyen volt, a központban, mindenhez közel.

Cons:

Mivel a tér mellett volt, ezért esténként rettentő zajos volt. Nem lehetett pihenni. Volt, hogy hajnal 01:00-kor ki kellett mennem az erkélyre és le kiabálni a lent lévőknek, hogy szeretnénk már aludni, úgy hogy ne ordibáljanak tovább. Rettentő zavaró volt. A helyi közlekedés borzasztó, meg szerencse, hogy volt a kis vonat amivel el lehetett menni más helyekre. Azokra nem gondolnak akik nem akarnak autót, motort bérelni. Miért nincs helyi járat a térről amivel bármelyik másik településre el lehet menni?! Valahol csalódás volt Zakinthosz.

2026-06-20 via Nuitee
A
Aristidis family_with_children gr
10
2026-06-18 via Nuitee
M
Michele couple fr
8
2026-06-14 via Nuitee
B
Barrie couple gb
9
Excellent
Pros:

Right in the centre of the best part of Zakinthos Town.

Cons:

The property was fantastic with friendly staff and a good breakfast.

2026-06-09 via Nuitee
M
mihaela solo_traveller ro
9
2026-06-09 via Nuitee
F
Felipe solo_traveller br
8
Pros:

Localização

2026-06-08 via Nuitee
S
Sun-Po couple tw
9
離老城區近,地點算好!這邊的人友善
Pros:

離老城區域很近

Cons:

隔音比較不好,房間偏小
但因為我們選擇有沙發陽台的房間,陽台比房間還大,還不錯!

2026-06-08 via Nuitee
K
Kwok family_with_children hk
8
Pros:

Hotel is in the center of the city and it is convenient to walk to the nearby seaside.

2026-06-02 via Nuitee
C
chrysoula couple gr
10
Υπέροχη
Pros:

Τοποθεσία,ευγενικό και εξυπηρετικό προσωπικό,καθαριότητα

2026-06-02 via Nuitee
P
Peter couple gb
8
Great base for a night in Zakynthos town.
Pros:

Great location on the edge of the main square. Nice balcony looking out toward the sea.

Cons:

A little dated but not unpleasantly.

2026-06-01 via Nuitee
E
Eliana couple br
10
Pros:

Localização e conforto excelentes.

2026-06-01 via Nuitee
S
Senta family_with_children de
7
Die Lage ist super, Restaurants, Geschäfte und Hafen in der Nähe. Das Frühstück ist ok wenn man nicht viel Ansprüche hat
Pros:

Die Lage ist Top.

Cons:

Die Zimmer sind nur zum Teil renoviert, tolle Aussicht auf dem Hafen und am Abend kann es laut werden.Sauberkeit hat Potenzial nach oben.

2026-05-30 via Nuitee
X
Xiaoyu couple cn
5
2026-05-26 via Nuitee
M
Mariana family_with_children br
9
2026-05-26 via Nuitee
K
kardamis couple gr
9
2026-05-25 via Nuitee
L
Lauratravelislife solo_traveller ie
8
2026-05-24 via Nuitee
F
FRANCOISE couple fr
8
2026-05-20 via Nuitee
H
hubert solo_traveller nl
9
Fijn hotel om terug te komen .
Pros:

Locatie en fijne kamers goed ontbijt gezellige mooi eetruimte . Uitzicht vanaf de kamers voor prachtig .

Cons:

Lift klein

2026-05-19 via Nuitee
ΧΡΥΣΟΥΛΑ couple gr
7
2026-05-18 via Nuitee