Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1783 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Arjan • couple • nl
10
Top locatie en prima hotel!
Pros:

Top locatie! Prima kamer met balkon en ontbijt was goed!

Cons:

/

2026-07-11 • via Nuitee
M
Maria Gabriella • solo_traveller • it
9
2026-07-11 • via Nuitee
M
Mario • extended_group • it
9
2026-07-10 • via Nuitee
A
Adamidi • couple • gr
10
2026-07-09 • via Nuitee
O
Odi • solo_traveller • fi
7
2026-07-09 • via Nuitee
A
Antonio • family_with_children • it
5
Rapporto qualità prezzo non idoneo, colazione si scarsa qualità spesso fatta altrove un espresso extra 3€. Un furti nean
Pros:

Centralissimo ma senza parcheggio

Cons:

Vecchia

2026-07-09 • via Nuitee
D
Daniel • couple • br
8
Fique muito bem localizado em Zakynthos
Pros:

A localização é maravilhosa! Na praça central de Zante Town. Que aliás, é o melhor bairro para ficar em sua primeira vinda a Zakynthos. Os demais bairros são ou afastados demais de tudo ou lotado de festas de jovens >18anos. O café da manhã é um ponto alto! Bastante variedade. Assim como o recepcionista/concierge que lhe ajuda muito com reserva de taxi, passeio ou aluguel de carro.

Cons:

São apenas detalhes. O hotel entrega o que ele promete. É um hotel nota 8,7 a 8,8! O quarto era pequeno. Para casal, não dá para abrir 2 malas. Quando se pede cama de casal, são duas camas de solteiro coladas uma na outra com um vão entre elas. O travesseiro era fino também.

2026-07-09 • via Nuitee
S
Stefania • couple • it
4
Pros:

La posizione

Cons:

Non vale quello che costa

2026-07-06 • via Nuitee
G
Grin • solo_traveller • it
9
2026-07-04 • via Nuitee
H
Hasan • couple • tr
1
Berbat rezalet
Pros:

Konumu

Cons:

Odalar , konforu eşyaları banyosu kahvaltısı

2026-07-03 • via Nuitee
M
Matiatos • solo_traveller • nz
8
Pros:

Hotel was in great location room excellent.

Cons:

Found staff not too helpful or friendly. Reception staff just sat behind the glass counyer and never acknowledged you.

2026-07-01 • via Nuitee
M
Maria • solo_traveller • it
9
Pros:

Posizione fantastica, struttura accogliente. Staff gentilissimo, tutti ben disposti per ogni nostra richiesta. Camere all'ultimo piano, spaziose con terrazzi grandissimi... colazione buona

2026-07-01 • via Nuitee
G
greta • couple • ch
8
2026-06-30 • via Nuitee
S
Salvatore • couple • it
10
2026-06-29 • via Nuitee
G
Gerardo • couple • it
8
2026-06-29 • via Nuitee
V
Vânia • couple • pt
7
2026-06-28 • via Nuitee
C
Claudia • family_with_children • au
8
Pros:

Location

Cons:

Breakfast could be better

2026-06-25 • via Nuitee
V
Viktoria • solo_traveller • hu
6
Csalódás
Pros:

Nagyszerű helyen volt, a központban, mindenhez közel.

Cons:

Mivel a tér mellett volt, ezért esténként rettentő zajos volt. Nem lehetett pihenni. Volt, hogy hajnal 01:00-kor ki kellett mennem az erkélyre és le kiabálni a lent lévőknek, hogy szeretnénk már aludni, úgy hogy ne ordibáljanak tovább. Rettentő zavaró volt. A helyi közlekedés borzasztó, meg szerencse, hogy volt a kis vonat amivel el lehetett menni más helyekre. Azokra nem gondolnak akik nem akarnak autót, motort bérelni. Miért nincs helyi járat a térről amivel bármelyik másik településre el lehet menni?! Valahol csalódás volt Zakinthosz.

2026-06-20 • via Nuitee
A
Aristidis • family_with_children • gr
10
2026-06-18 • via Nuitee
M
Michele • couple • fr
8
2026-06-14 • via Nuitee