Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1743 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
T
Tom • solo_traveller • gb
8
Pros:

Location, free parking outside the hotel, late checkout, easy 2-minute walk into a busy restaurant scene and square

2026-05-16 • via Nuitee
P
Panagiotis • solo_traveller • gr
7
Friendly staff, needs some effort on housekeeping
Pros:

Great location

Cons:

Not particularly clean room

2026-05-13 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pros:

Lokalizacja świetna w samym centrum. Dodatkowo darmowy parking dla hotelowych gości.

2026-05-12 • via Nuitee
J
Julie • family_with_children • ie
3
I found the receptionist unhelpful
Pros:

Location

Cons:

The room was pokey and tucked away even though it was advertised as Mountain View. You could see a glimpse of mountain from a dark patio.

2026-05-03 • via Nuitee
J
Julie • family_with_children • ie
4
It was non descriptive..the lady in reception was not the most hospitable. The breakfast was poor.
Pros:

Location

Cons:

The reason really I’m on the first night was advertised as Mountain View but it was pokey dark room with limited view.

2026-05-03 • via Nuitee
ΕΙΡΗΝΗ • solo_traveller • gr
9
2026-05-03 • via Nuitee
A
Athena • couple • gr
9
Άνετη διαμονή σε πολύ βολική τοποθεσία.
Pros:

Εξαιρετική τοποθεσία, ωραίος χωρίς πρωινού με πολλές επιλογές, καθαρό, άνετο δωμάτιο.

2026-05-01 • via Nuitee
C
Charles • family_with_children • gb
10
Hotel was recommended and was exactly what we were told
Pros:

Room and breakfast

2026-04-29 • via Nuitee
C
CHAOFAN • couple • cn
1
2026-04-28 • via Nuitee
Γιωτα • solo_traveller • gr
10
Pros:

Άψογοι επαγγελματίες ,ευγενεστατοι και χαμογελαστοί άνθρωποι ,πολλά μπράβο!!!!

Cons:

Δεν υπήρχε κάτι που δεν μας άρεσε!

2026-04-26 • via Nuitee
H
Harvey • couple • gb
7
2026-04-23 • via Nuitee
A
Alexandre • family_with_children • gr
8
Great stay, clean rooms, walking distance to the pedestrian zone.
Pros:

Location is top if you want to be in the cozy yet busy center of an island like Zakynthos. Breakfast was good, rooms very clean and spacious (we had a sea view family room) and they also have some parking spaces in front of the hotel for guests which is quite adequate provided there is not much parking around. They do also own a coffee shop/bar/restaurant on the ground floor with service outside and also the famous central place (under pergolas), so that's definitely a plus.

Cons:

Given it is an island, I deem breakfast could be lasting to a bit later (11.00am) and the elevator is very small, especially if you have lot of luggage. Not a deal breaker but worth mentioning.

2026-04-20 • via Nuitee
B
Bas • solo_traveller • nl
6
Goed
Pros:

Kamers gedateerd

Cons:

Ontbijt eentonig simpel maar oké , exact 10:00 stoppen ze met ontbijt

2026-04-19 • via Nuitee
Βασιλικη • extended_group • gr
10
2026-04-18 • via Nuitee
H
hubert • couple • nl
9
Volgens verwachting
Pros:

Midden in de stad

Cons:

Weinig of geen parkeerplek

2026-04-16 • via Nuitee
T
tao • family_with_children • cn
10
2026-04-16 • via Nuitee
S
Stavros • couple • cy
7
Pros:

Location

Cons:

Breakfast

2026-04-15 • via Nuitee
A
Argiris • couple • gr
8
2026-04-14 • via Nuitee
V
Vasileios • family_with_children • gb
9
2026-04-14 • via Nuitee
D
Dimitris • couple • si
7
As expected
Pros:

Excellent location, clean, refurbished, comfortable

2026-04-13 • via Nuitee