Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1712 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
P
PANAGIOTIS solo_traveller gr
8
2026-01-29 via Nuitee
B
Bristow solo_traveller gr
7
Overnight stay
Pros:

Location price and large rooms

Cons:

Tea coffee not available in rooms

2026-01-28 via Nuitee
A
AVGERINOS solo_traveller gr
8
2026-01-22 via Nuitee
R
Rachel solo_traveller gb
8
Pros:

Great location, very close to several restaurants, shops and there is a supermarket beside the hotel. Staff were friendly, they allowed me to store my bags after checkout and helped me arrange a taxi to the airport.

Cons:

Overall the room looked slightly tired but it was clean and tidy and has everything you need especially when you spend the majority of the day outside. The hallways are tiled so there was some occasional sound that travelled if other guests had their TV up quite loud or if they were noisy when returning to their rooms but most guests were considerate and it wasn't a big problem.

2026-01-19 via Nuitee
I
Iwannis couple cy
5
2026-01-19 via Nuitee
C
Clara couple nl
6
2026-01-19 via Nuitee
H
Han family_with_children cn
6
Pros:

能提前入住

Cons:

太吵了

2026-01-19 via Nuitee
V
Virginia family_with_children it
9
2026-01-19 via Nuitee
I
Ioanna family_with_children be
9
2026-01-19 via Nuitee
K
Klaudia couple sk
8
2026-01-19 via Nuitee
V
VIVIANE extended_group br
9
Incrível
Pros:

Hotel excelente bem no centro a 100 metros de uma das ruas principais onde ficam bares e restaurantes.
Café da manha excelente.
Adorei e voltaria.

2026-01-19 via Nuitee
K
Kristina solo_traveller hr
3
2026-01-19 via Nuitee
G
Georgios couple gr
8
2026-01-19 via Nuitee
M
Michel couple ch
10
2026-01-18 via Nuitee
ΚΑΝΑΚΗΣ family_with_children gr
8
Αρκετα καλη
Pros:

Η ρεσεψιο πολυ φιλικη και εξηπηρετικη .Ζητησαμε πιο αργα να γινει η αφηξη και μαλιστα να πληρωσουμε την διαφορα και οχι μονο δεχτηκαν αλλα δεν μας πηραν και χρηματα.Ειχαμε καθε μερα καθαριοτητα και μαλιστα αριστη

Cons:

Το πρωινο ηταν λιγο και ελληπες

2026-01-15 via Nuitee
A
Agata family_with_children pl
10
2025-12-26 via Nuitee
T
Tianli solo_traveller gb
8
2025-12-18 via Nuitee
T
Tzachristas couple gr
10
2025-12-16 via Nuitee
extended_group gr
10
2025-12-10 via Nuitee
E
Elina couple gr
10
2025-12-07 via Nuitee