Hotel Oriente

Hotels
8.4 (144 reviews)
Corso Luigi Serio 7/9 , Vico Equense , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food options
Cons:
Difficult access to reception
Pricing on bottled water

Categories

Cleanliness
7.85
Rooms were kept spotless, but some challenges upon arrival were noted.
Service
8.85
Staff were exceptional, kind, patient, and very helpful throughout the stay.
Location
8.85
Fantastic location near train/bus stations and close to the beach with great views.
Room Quality
8.35
Rooms were spacious and comfortable, with lovely sea views mentioned.
Amenities
8.35
Amenities like the beach access and jacuzzi were appreciated, though some did not use the jacuzzi.
Value for Money
8.35
Generally felt to provide good value, despite a small complaint on bottled water pricing.
Food and Beverage
8.35
Breakfast was plentiful and dinner was consistently delicious, with a la carte options.
Overall Experience
8.25
Overall, one of the best hotel experiences with a few minor complaints, but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:41

Property Description

Luxurious Hot Tub
Hotel Oriente offers a touch of luxury with its hot tub, perfect for unwinding after a day of exploring the beautiful surroundings of Vico Equense.

Scenic Views
Wake up to breathtaking views of the sea or mountains from select units at Hotel Oriente. The perfect way to start your day in this picturesque location.

Convenient Location
With Sorrento just 6 km away and Naples International Airport within a 27 km radius, Hotel Oriente provides a convenient base for your travels in the region.

Experience relaxation and comfort at Hotel Oriente. Book your stay now for an unforgettable getaway.

Important information:

The price of the parking is €15.00 per day for cars and €8.00 per day for motorcycles.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 144 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.25
R
Richard family_with_children ch
10
Fabulous for a short sya
Pros:

The staff we very helpful and super friendly

2026-04-09 via Nuitee
J
Juanxi family_with_children gb
1
Overall bad experience except the location. Although it is 4 star hotel but definitely not there
Pros:

Location is good

Cons:

Here’s a clearer, more polished version of your review while keeping your points strong and credible:



The overall experience at this facility was very disappointing.

On our first night, a loud alarm went off in the middle of the night and continued for a long time. When we tried to call reception, we discovered that the phone in our room was not working at all. We then went down to reception, only to be told that there was an issue with the alarm system and they were unable to turn it off.

On our last night, there was no hot water. We were informed that the boiler was broken and would not be fixed until the following morning. As we had to leave early, my children were forced to shower in cold water, which was very uncomfortable.

The breakfast was also very poor. There were very limited options, and the same items were served every day. Over the weekend, when the hotel became busier, the quantity of food did not increase. Items would run out quickly and were not replenished, or seemed to be kept aside for “important” guests. Some sausages are simply cut smaller to make it “looks more”.

Overall, this was not an acceptable experience, and I would not recommend staying here.

2026-04-08 via Nuitee
P
Pietro couple it
10
Pros:

Accoglienza

2026-04-07 via Nuitee
V
Valeria couple it
8
2026-04-07 via Nuitee
K
Kirsi couple fi
9
2026-04-05 via Nuitee
D
Ddddzzz couple it
7
Ottimo rapporto qualita’ - prezzo
Pros:

Ottimo rapporto qualita’- prezzo

2026-04-05 via Nuitee
M
Michela couple it
8
2026-03-30 via Nuitee
C
CH couple de
1
Pros:

Lage und Parkplatz.

Cons:

Fast alles: Zimmer zwar frisch renoviert, aber Wasserhahn und Türgriffe 50 Jahre alt, keine Handtuchhaken, keine Ablage im Bad, Terrasse über Tritt durch Fenster, Bett mit uralter Auflage und ohne Bezug. Extrem hellhörig, kann man nicht schlafen, Gang dahinter Tür offen, Durchzug wie in Grönland, Essenssaal laut mit 50 Jahre alten Gardinen, kaputten Tischen und Stühlen, katastrophales Frühstück, mäßiges Abendessen, überall uralte, ekelhafte asiatische Kunst und Vorhänge, total abgenutzte und verrostete Armaturen und Metallmülleimer....
Nach einer Nacht sofort abgereist, absolut untragbar!!!!!! Kann und darf man nicht anbieten.

2026-03-29 via Nuitee
N
Nunzio Russo solo_traveller it
10
Pros:

Ottima location in riva al mare ho ricevuto un ottima accoglienza la struttura era bella e pulita,infine ho avuto modo di apprezzare anche l'ottimo ristorante.

Cons:

Nulla

2026-03-28 via Nuitee
C
Carla family_with_children au
8
Pros:

We had dinner the first night and it was very good. The staff were exceptional. Breakfast excellent again your staff are excellent.

Cons:

After a long drive, having to cart your luggage from the car spot on the main road it was difficult. We feel we should have been met outside by a staff member when we arrived. We asked people where and how to get to Reception! You need clear signs pointing to where we could find reception.

2026-01-19 via Nuitee
S
STEFANO family_with_children it
7
2026-01-19 via Nuitee
H
Henry couple fi
8
2026-01-19 via Nuitee
M
MARIA FE couple ec
5
Pros:

Si

Cons:

Que las chicas de la recepción no eran muy amables y me quisieron cobrar doble a lo que ya me iba me dice pague y yo ya había pagado. Las chicas del desayuno en cambio eran maravillosas super atentas y buenas pero en recepción súper mal las dos que me atendieron

2026-01-19 via Nuitee
A
Anna extended_group it
10
Pros:

Colazione ottima
Posizione strategica e vista stupenda

2025-09-18 via Nuitee
Y
Y6234RGrayc Couples Macclesfield, Cheshire, England
8
Fantastic location and gorgeous views!
Pros:

Fantastic location for exploring the Amalfi coast. Being so close to the train/bus station made travelling around so much easier. A gorgeous view from the terraces to Mount Vesuvius and Naples. Offered a decent choice of foods for breakfast and supplies were replenished often. Plenty of local restaurants, cafes and bars to choose from. The staff were lovely, very friendly and so helpful.

2025-09-15 via Tripadvisor
0
03Me Couples
10
One of the best hotel experiences we have had.
Pros:

What a wonderful hotel. My husband and I have just returned from a two week stay and cannot praise this hotel enough. Our room was spacious and kept spotlessly clean. The bed was enormous and comfortable. We had a lovely sea view looking across to the bay of Naples. Our balcony was a bit on the small side but adequate.
The breakfast was plentiful and, no matter what time we arrived during the breakfast slot, there was always plenty of choice. Dinner was a la carte and delicious every night. I can highly recommend the risotto! We felt the bottled water we had at the table every evening was a bit pricey, but that's a small complaint.
The small private beach is a 10 minute walk downhill from the hotel (there is a shuttle bus provided on request). The attendant at the beach was very friendly and helpful.
The train station is just across the road, which was very convenient for getting into Sorrento (15 minutes). We also took the train to Pompeii, Vesuvius and Herculaneum (you need to change trains for Herculaneum).
What was exceptional about this hotel was the staff. Everyone, without exception, was so kind, patient, friendly and helpful. The cleaners, the reception staff and the team in the dining room. They all worked so hard to ensure everyone had the best holiday.

2025-09-13 via Tripadvisor
A
Alexandra couple ro
10
2025-09-11 via Nuitee
M
Maria family_with_children it
10
Pros:

Tutto! Personale gentilissimo e disponibile , sempre sorridente , qualità del cibo ottima e cucina leggera, ordine pulizia insomma lo consiglierei veramente.

2025-09-07 via Nuitee
H
Henrik couple se
9
Pros:

Utsikten, närheten till tågstationen och tillgången till privata badplatsen. Sängarna var väldigt bekväma. Lugnt och fridfullt

2025-09-04 via Nuitee
Q
Q8759IGlucyh Couples United Kingdom
10
Amazing
Pros:

We stayed here for the last week of August. It is a beautiful building in an excellent location. It's a two minute walk to the train station, ten minutes to the beach and about five minutes to the main town. It overlooks the sea and mount Vesuvius in the distance. The jacuzzi is available to book for free for 40 minutes at a time but we didn't end up using it as we prefer the beach. Our room was very good and cleaned every day. Our room had a shared balcony with plenty of sun loungers which was also tidied every day. The walk down to the beach is very steep but we didn't end up using the shuttle bus as it's not as bad as you'd think walking back up. The sandy beach was gorgeous with lots of loungers which we took advantage of most days. There's also some reasonably priced bars and cafes close by to keep you hydrated and some clean toilets. The staff are absolutely lovely and very helpful. The breakfast was pretty good, it was a buffet which didn't change but had decent options and lots of nice coffee and juice available. We would definitely stay here again.

2025-09-02 via Tripadvisor