Aqua Granada Hotel

Hotels
8.6 (361 reviews)
Avenida 8N Numero 10 - 91 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Cleanliness Issues
Room Quality
Service Communication

Categories

Cleanliness
7.99
Multiple mentions of poor cleanliness and maintenance issues.
Service
9.46
Positive comments on staff friendliness and service, though some inconsistencies were noted.
Location
9.5
Repeated positives about excellent location and its convenience.
Room Quality
7.95
Concerns about the age of the rooms and maintenance issues.
Amenities
8.48
Some amenities mentioned positively, but issues noted with the jacuzzi and requests for room equipment.
Value for Money
8.44
Good location for the price, but some guests feel they could find better options.
Food and Beverage
7.99
Mixed reviews about breakfast service and restaurant offerings.
Overall Experience
8.96
Despite issues, many guests had a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation in the Heart of Cali

Panoramic Rooftop Terrace and Sauna
Enjoy breathtaking views of the city from our rooftop terrace or relax and rejuvenate in our sauna after a day of exploring.

Self-Catering Facilities and Modern Amenities
Our accommodations feature fully-equipped kitchens, private balconies, and modern furnishings for a comfortable stay. Free Wi-Fi and plasma TVs are also included for your entertainment needs.

Convenient Location and Free Parking
Located just a short walk from La Merced Church and the Gold Museum, Aqua Granada Hotel offers the perfect blend of convenience and luxury. Plus, enjoy the ease of free parking during your stay.

Experience the best of Cali at Aqua Granada Hotel - book now for an unforgettable stay!

Important information:

To grant tax exemption, it is required to submit the original passport, Andean card or Mercosur card to proof the immigration status of the guest, with the current permit stamped PIP5 entry and stay, or temporary current residence permit stamped PTP -5, or TP-11 valid visa to foreigners who by their nationalities require a visa stamped on the passport to enter the country, or those amending or replacing.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for COP 6,900 per person per night when using an existing bed.
    Children from 2 years old to 14 years old stay for COP 49,000 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 361 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
C
caronar solo_traveller co
7
Perfecto para estancias cortas y viajes de trabajo
Pros:

La ubicación, el desayuno y el precio

Cons:

Las instalaciones de la habitación, revisar mejor, hay una luminaria en el techo pegada con cinta, miedosa

2026-02-11 via Nuitee
G
Gilles couple ca
10
2026-02-10 via Nuitee
L
Luisa solo_traveller co
8
Agradable
Pros:

La ubicación y el personal,son muy amables todos

Cons:

La primera habitación asignada tenía olor a cañería pero me la cambiaron. Sin embargo hay cosas por mejorar como el ruido de la madera de la cama,cruje por cualquier movimiento , el dispensador del papel higiénico no funcionaba correctamente

2026-02-09 via Nuitee
M
MarcelMalaga couple es
10
2026-02-08 via Nuitee
O
Oscar couple co
9
2026-01-30 via Nuitee
C
Carlos Andrés couple co
9
Pros:

La ubicación, la habitación amplia y la cercanía a lugares de interés.

2026-01-29 via Nuitee
C
Cristhian Martinez couple co
10
Pros:

Excelente instalaciones y ubicación recomendado

Cons:

N/A

2026-01-27 via Nuitee
M
mandrade.17 solo_traveller co
10
Confortable y suficiente
Pros:

El servicio del personal es muy bueno, la gente es muy amable

2026-01-25 via Nuitee
K
koc couple aw
10
Pros:

Ik heb niks te klagen. Alles was perfect. Ik ga daar altijd heen.

2026-01-24 via Nuitee
E
Eliecer couple pa
10
2026-01-23 via Nuitee
A
Aguirre couple co
9
2026-01-22 via Nuitee
C
cyberea couple aw
9
me gusto mucho su ubicacion y sus empleados pricipalmente las recepcionistas son muy atento
Pros:

ubicacion ,desayuno, habitacion con cocina y su nevera y mcirowave ,el banjo viene con pasta dental y su cepillo pero no son gratis pero perfecto si te olvidaste traer el tuyo

2026-01-19 via Nuitee
C
Carlos solo_traveller cl
8
2026-01-19 via Nuitee
M
Mario couple co
8
Pros:

Ubicación

Cons:

Instalaciones se ven viejas y desgastadas

2026-01-19 via Nuitee
K
koc couple aw
10
2026-01-17 via Nuitee
K
koc couple aw
10
Pros:

Ligging van het het hotel. Vriendelijk personeel. Ik kom altijd hier en vind het fantastisch.

Cons:

Niks

2026-01-17 via Nuitee
D
Damian solo_traveller es
8
Muy muy Agradable pero se puede mejorar
Pros:

La ubicación es muy buena, el trato del personal excelente especial mención a la camarera que me subió los desayunos durante mi estancia, una chica muy agradable amable y educada. A la recepcionista que siempre estuvo predispuesta a ayudarme en todas mis preguntas,y uno de los trabajadores del hotel del area de mantenimiento educado amables El trato fue muy muy bueno.

Cons:

Lo menos ideal del alojamiento, el jacuzzi creo que necesita una renovación, el baño de mi habitación un poco de humedad, y creo que hay que tener especial cuidado en la limpieza, en las sábanas que no estén manchadas, y algo que fue curioso y poco grato después de un hotel algo costoso es el desayuno y los útiles de aseo que no son de cortesía y hay que pagarlos. El desayuno muy corto y esperaba un minibufet.

No obstante mi crítica es siempre desde el respeto y educación y asegurando que en términos generales es bueno.

2026-01-13 via Nuitee
D
DIEGO CAMILO couple co
8
2026-01-13 via Nuitee
A
Andres solo_traveller es
8
2026-01-13 via Nuitee
A
Albert couple es
8
2026-01-11 via Nuitee