The Imperial Hawaii Resort

Hotels
8.5 (2993 reviews)
205 Lewers Street , Honolulu , us

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$7 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2993 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
R
Rhodora • solo_traveller • us
8
Pros:

Location and free chocolate

2026-02-13 • via Nuitee
S
stephanic • family_with_children • us
10
2026-01-31 • via Nuitee
3
305kareny • Family • Melbourne, Victoria
8
An almost-perfect location
Pros:

It has an excellent location in the heart of Waikiki, at the north end of the Royal Hawaiian Centre near the high-end shops and the beach, hence quite good value for money for the location. We stayed in the Banyan suite, which had a spacious living area and a separate but small bedroom. The bathroom was very compact. There was a good-sized kitchenette with a microwave, kettle and toaster, as well as plates, bowls and cutlery (but no stovetop). Although the Banyan room had balconies, it was on the 6th floor and the view of the beach was obstructed by neighbouring buildings. ABC Stores just outside the lobby was huge and very convenient for groceries (including fresh fruits, snacks and souvenirs, similar to other ABC stores). Overall, ABC Stores together with the kitchenette in the Banyan suite made it easy to prepare own meals instead of eating out, but unfortunately, we had limited time during our stay to do so. The location of ABC Stores downstairs was so convenient that we found it easy to duck downstairs for late-night snacks. ABC Stores downstairs also had pineapple Dole soft-serve ice cream. Denny’s restaurant was also conveniently located on the other side of the hotel lobby. Just a tip: the rooftop pool closes at 10pm and was not open for views of the New Year’s Eve fireworks. We guessed that most people watched the midnight fireworks from the beach, which is quite a short walk away, from the 26th-floor Owners Lounge or from their balconies if their room was high enough to have an unobstructed view.

2026-01-27 • via Tripadvisor
L
LIHUA • extended_group • cn
10
满意
Pros:

位置优越性价比高

Cons:

无

2026-01-25 • via Nuitee
C
craig • couple • au
5
As much as the location was good I would not recommend this property
Pros:

The location was great

Cons:

The lack of house keeping which is non existent
The bed was a little off putting due to the discolouration of the bed base
The air conditioner was in adequate and had not been serviced recently judging by the state of the filter and the ac controls were exceptionally old

2026-01-23 • via Nuitee
K
Karen Kah Leng • family_with_children • au
8
A fabulously-located hotel
Pros:

It has an excellent location at the north end of the Royal Hawaiian Centre, with ABC Stores and Denny's restaurant conveniently located just below, next to the lobby. The kitchenette is useful and well equipped with a sink, microwave, fridge and cutlery. The living and dining area is spacious. We arrived early for check-in due to our early flight and were offered a room on the sixth floor (not high enough to offer nice beach views, as they were obscured by surrounding buildings). We accepted this room as we wanted an earlier check-in time.

Cons:

The bathroom was small and compact. The hallway outside our room was weirdly freezing, with the air-conditioning set too high.

2026-01-23 • via Nuitee
N
NORIKO • family_with_children • jp
8
2026-01-23 • via Nuitee
T
Thomas • couple • de
9
2026-01-20 • via Nuitee
J
Junko • family_with_children • jp
9
十分満足です
Pros:

1ベットルームがあり、キッチン、リビングルームもあり、又、追加のベット２つもあり（収納式）4人で宿泊しても十分のスペースがあり、設備も良かった。

Cons:

御風呂の床がペコペコしていて立っていると、不安定でした。

2026-01-20 • via Nuitee
M
Masae • family_with_children • jp
10
すべてがお得
Pros:

立地がよい

Cons:

ない

2026-01-20 • via Nuitee
J
Jay • couple • nz
6
Location was perfect. That’s it
Pros:

Location

Cons:

Tired. Not as clean as it should be.

2026-01-20 • via Nuitee
R
Rosana • family_with_children • ar
9
Pros:

Estaba cerca de la playa y de la zona de grandes tiendas.
El personal súper amable, muy atentos en todo momento

2026-01-20 • via Nuitee
H
Hector • family_with_children • us
8
Cons:

Mold and Asbestos in hallway in front of our door......

2026-01-20 • via Nuitee
H
Harumi • couple • jp
10
2026-01-19 • via Nuitee
L
Lawrence • solo_traveller • us
9
Very nice stay
Pros:

Excellent location, near beach and places to eat, drink, and shop

Cons:

Nothing

2026-01-19 • via Nuitee
D
Donna Maree • solo_traveller • au
5
Will stay elsewhere
Pros:

Convenient location in Waikiki

Cons:

I did arrive early at 12.30pm so left to do some shopping 😄and when I got back at 3pm for check in I did not receive
my studio until 4.30…the ladies at reception ignored me whilst I waited in your foyer and they had their personal life conversations and I had to keep asking if room was available when they could clearly see me waiting. The Air-conditioning barely worked and the fan was like from the 1970’s…was ok for one night before I met up with friends to stay at Halekaluni but won’t stay there in future.

2026-01-19 • via Nuitee
S
Stéphanie • family_with_children • pf
9
Séjour à l'hôtel Impérial très agréable, sécurisant et alentours animés. C'est parfait !
Pros:

L'hotel qui était très propre et alentours très pratique(abc store, restaurants, shops) magnifique !
Les personnes à l'accueil du service pour le Taxi très très serviable, gentil et surtout très professionnel ! Merci !

Cons:

L'accueil a la réception n'était pas assez chaleureux ! manque de sourire !

2026-01-19 • via Nuitee
M
MELANIE • family_with_children • nz
8
Pros:

great location, pretty good value as worked out $330 NZ per night which we though was reasonable.

Cons:

room a little dated but still well worth the money spent on it

2026-01-19 • via Nuitee
E
Eric • extended_group • us
10
Pros:

Excellent location and staff! Valet service was easy and friendly. Location is perfect, right on Lewers St which has a nice vibe with good restaurants and shops. Easy walk to beach as well. We stayed in the Banyan Suite on the 15th floor. The suite was cozy but perfect for our family of four. It had two balconies which had a nice partial view of the ocean and was high enough to be away from much of the noise. I would recommend and next time we are in Honolulu I would stay here again.

Cons:

N/A

2026-01-19 • via Nuitee
J
Judy • family_with_children • us
7
We had a nice stay and I would consider staying there again.
Pros:

Good location. Valet parking was $35.00 but very fast so worth it.

Cons:

The space around the bed in master suite was very small. My husband could hardly squeeze around to his side of the bed.

2026-01-19 • via Nuitee