The Imperial Hawaii Resort

Hotels
8.5 (2993 reviews)
205 Lewers Street , Honolulu , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$7 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2993 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
family_with_children jp
10
2026-04-09 via Nuitee
B
Barbara family_with_children us
8
Pros:

Location was great.

Cons:

Garbage should have been picked up every day.

2026-04-09 via Nuitee
R
Rainuiatea family_with_children pf
10
2026-04-07 via Nuitee
V
Vicki solo_traveller au
8
2026-04-07 via Nuitee
S
Sandra solo_traveller de
10
Außergewöhnlich und komme schon bald wieder zurück dorthin
Pros:

Alles !
Sehr tolles Hotel

Cons:

-

2026-04-06 via Nuitee
R
RYNA family_with_children us
8
2026-04-05 via Nuitee
S
Simplicio Acosta family_with_children ca
9
Pros:

I like the location and Amenities, like the ABC store beside the lobby.

Cons:

N/A

2026-04-05 via Nuitee
G
Gary couple ca
8
Perfect location, building older but clean and well maintained. Staff, at the front desk, particularly the gentleman on
Pros:

Front desk day staff was exceptional!

Cons:

All good!

2026-04-05 via Nuitee
K
KUMIKO family_with_children jp
10
概ね、予想通りで快適でした。
Pros:

タオル供給 問題なし
水、お湯の出方 問題なし
エレベーター 問題なし
清掃 問題なし

Cons:

wifiの速度は少し遅め
壁収納のベッドの枠の形状が外側に出っ張っていたため、何度か足をぶつけた。子供には危険なので改善してほしい

2026-04-04 via Nuitee
C
Charlyn family_with_children us
10
2026-04-03 via Nuitee
B
BRAD couple us
8
Location, location, location
Pros:

Location. In the middle of everything.

Cons:

Bed was small. Pool was dominated by children and was very windy.

2026-04-03 via Nuitee
M
Michelle solo_traveller us
10
Pros:

Staff was friendly and helpful.

Cons:

All was well.

2026-04-03 via Nuitee
S
Scott couple au
6
2026-04-01 via Nuitee
J
John extended_group us
10
2026-04-01 via Nuitee
森本 solo_traveller jp
10
立地抜群
Pros:

スタッフさん達の愛想が良かった

2026-03-30 via Nuitee
W
wickert family_with_children us
9
Good location close to the beach and everything else
Pros:

Close to the beach. Our room had a full kitchen so we were able to get groceries and cook some meals. The front desk has nice beach chairs for $3.50 a day.

2026-03-25 via Nuitee
B
Belinda family_with_children au
10
Stayed here 10 nights 3 adults great close to everything beach etc room had everything you needed full kitchen etc
Pros:

Location was great with abc store underneath and short walk to beach
Room had kitchen and you could request extra items like an air fryer for free laundromat on site
We had a great view of the beach

Cons:

Would of rathered a second bed in bedroom but didn’t affect stay
Had to pay for cots each day but needed them

2026-03-18 via Nuitee
E
Elenita extended_group us
10
Great customer service and location
Pros:

Great customer service

Cons:

Nothing

2026-03-16 via Nuitee
S
Saraj Gupta family_with_children us
10
2026-03-15 via Nuitee
V
Vicki family_with_children us
10
Pros:

Excellent location!! Nice to have a kitchen and 2nd bathroom in our suite.

Cons:

Parking is available, but parking at any hotel in Waikiki can be a hassle. Hotel dows offer accessible valet service.

2026-03-14 via Nuitee