The Imperial Hawaii Resort

Hotels
8.5 (3181 reviews)
205 Lewers Street , Honolulu , us
+1 800-347-2582

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.5
Based on 3181 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
K
Kaylynn • family_with_children • us
10
I highly recommend this hotel!
Pros:

I highly recommend this hotel! It is a great price and just steps away from Liliha Bakery and many shops. There is also an ABC store right below the hotel, which is very convenient. Plus, it's only a 5-minute walk to Waikiki Beach! I loved the location and the private room. The extra beds in the living area made our stay really comfortable. My children enjoyed their time here too. Overall, it was a wonderful experience for our family!

Cons:

The bathroom tub really could have been in better shape. It was lumpy and not very comfortable to sit in. More importantly, there seemed to be a problem with the drainage. Instead of the water going down, it just kept rising up, making it hard to enjoy a bath. This issue made the tub feel dirty and uninviting. Overall, these problems made the bathroom less pleasant, and I wished it was in better condition for relaxing moments.

2026-08-07 • via Nuitee
G
gary • family_with_children • pf
7
Localisation exceptionnelle
Pros:

La localisation

Cons:

Le manque de produit, tel que le café et thé. C'est le premier hôtel où nous constatons aucun café et thé

2026-08-06 • via Nuitee
N
Nuutea • family_with_children • pf
8
Séjour agréable !
Pros:

L’emplacement, le abc store juste aux portes de l’hôtel. La disposition de la suite. Le service valet pour la voiture.

Cons:

Un petit rafraîchissement de l’hôtel serait super.

2026-08-06 • via Nuitee
M
Mario • couple • it
8
2026-08-05 • via Nuitee
G
Gina • solo_traveller • pf
9
Pros:

J'ai séjourné avec des amis. Nous avons bien aimé l'emplacement de l'hôtel qui est pres de tout.

Cons:

Dommage que le service de ménage n'est pas effectué tous les jours car on sentait que ce n'est pas propre. Ce serait bien que l'établissement revoit ça.

2026-08-05 • via Nuitee
M
MINH NGUYET • family_with_children • us
6
decent hotel
Pros:

air conditioning is stronger compared other hotel

Cons:

What I did not like is housekeeping per request every other day only not daily, room cleaning was not so careful, the T-shirt from previous customer was left under the sofa bed when we checked in and hair still in the bathroom. The water shut down for a day, no water to flush the toilet, I called down to front desk but they said nothing they can do for customers. We had to leave the hotel and spend a day in the mall in order to use the bathroom, if whoever reads this review, it sounds like very funny, right?

2026-08-05 • via Nuitee
S
Sanae • extended_group • jp
7
good
Pros:

立地がいい

Cons:

シャワーの水圧が弱すぎる

2026-08-05 • via Nuitee
M
M • solo_traveller • us
8
2026-08-03 • via Nuitee
P
Patrick • family_with_children • us
8
Great location. Staff phenomenal. Room a bit of a squeeze
Pros:

Location

Cons:

Room was tight for 5 people. Only 1 bathroom. (Banyan suite)

2026-08-02 • via Nuitee
タッキー • solo_traveller • jp
8
Pros:

設備は古いが、ロケーションは良い。

Cons:

日本人向けには日本語の案内少ないので不便な人もいるかもしれません。

2026-07-25 • via Nuitee
永井 • solo_traveller • jp
5
2026-07-24 • via Nuitee
S
Salome • solo_traveller • us
10
2026-07-24 • via Nuitee
A
André • family_with_children • ca
9
2026-07-23 • via Nuitee
A
ADAM • family_with_children • pl
10
2026-07-23 • via Nuitee
I
Ian • couple • nz
7
2026-07-23 • via Nuitee
B
Bertoncini • family_with_children • us
9
2026-07-22 • via Nuitee
J
Joseph • family_with_children • us
7
2026-07-22 • via Nuitee
E
Eiko • family_with_children • jp
8
とても良かった❣️
Pros:

アクセスが良く、部屋から花火も見られて、プールも最上階にあり、とても良かった❤️
毎日いろいろなワークショップが開かれていてとても良い^o^

Cons:

アメニティがないのと浴槽にお湯がためられなかったのが、残念だったけど、その代わりにジャグジーがあった

2026-07-21 • via Nuitee
村橋 • couple • jp
3
割高
Pros:

カラカウアアベニューの繁華街に近いこと

Cons:

部屋が狭く、湿気が多い、ソファやベッドも小さく二人では過ごし辛い

2026-07-21 • via Nuitee
P
paula • solo_traveller • gb
10
Excellent
Pros:

Lovely hotel which was clean and friendly. Highly recommend and close to beach. Loved the chocolates in my room.

Cons:

Nothing

2026-07-19 • via Nuitee