The Imperial Hawaii Resort

Hotels
8.5 (3152 reviews)
205 Lewers Street , Honolulu , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$7 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3152 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
J
jose lyna marie • couple • us
1
Pros:

A stuff that very rude forgot his name but his a big guy front desk my son was crying and confront us to get out there because it bothers them well its a kid they cry we trying to handle him isnt it people family are welcome in the hotel we stay there because my kids wants to enjoy summer not act like we did something wrong and everybody looking its like were not welcome

Cons:

Just the stuff that is rude

2026-07-11 • via Nuitee
J
Jerome • family_with_children • pf
10
Pros:

Tout. L'hotel, le staff super sympa, l'appartement tres confortable, la magasin ABC a l'entree de l'hotel, le quartier au coeur de Waikiki et à 2 min de la plage.

Cons:

Rien

2026-07-11 • via Nuitee
S
Sara • extended_group • us
8
The Imperial Hawai’i Resort is a well located hotel with good amenities/ good prices for families .for families
Pros:

Location, clean, charged the price we were quoted.
Valet service was good and very busy. Front desk staff was helpful.

Cons:

Was a little bit dated, but in good condition.

2026-07-10 • via Nuitee
H
hiroyuki • family_with_children • jp
8
もっと宿泊したかった
Pros:

ロケーション

Cons:

特に無し

2026-07-09 • via Nuitee
秀一朗 • couple • jp
8
2026-07-06 • via Nuitee
D
Daysie • family_with_children • us
10
Overall it was great!
Pros:

Location.

Cons:

Just a little out dated.

2026-07-06 • via Nuitee
K
Kelli • extended_group • hk
8
Cosy family apartment in a bustling part of Waikiki!
Pros:

The property had lots of advertised activities and knowledgeable staff. Location is amazing with shops, restaurants, beach and walking paths moments away. The 24th floor was perfect for sunset and fireworks viewing! Fold out sofa bed and Murphy bed were both surprisingly comfortable! Murphy bed was of the same quality/comfort level as the master bed.

Cons:

Very suitable, but bare bones set up in the kitchen: perhaps a pair of scissors? We would have loved it if the folded up Murphy bed had some kind of mural on it, as it acts as a wall during the day. We understand that a painting is not possible, but a great opportunity for a tropical theme in the room :) perhaps some hooks by the door would be useful as well.

2026-07-06 • via Nuitee
N
Nicolas • couple • de
10
Very good option
Pros:

Location is amazing

2026-07-05 • via Nuitee
M
Maria Rosario • extended_group • ph
8
2026-07-05 • via Nuitee
N
NAKAGAWA • couple • jp
8
また　宿泊したいと思いました。
Pros:

部屋が広々していて　快適でした。

Cons:

浴槽の修繕跡(浴槽底)がペコペコしていて　シャワーがし辛いかった。

2026-07-04 • via Nuitee
G
Gregory • solo_traveller • us
7
2026-07-04 • via Nuitee
Y
YASUHIRO • couple • jp
10
贅沢な滞在
Pros:

比較的贅沢な作りで我々には十分な豪華さでした。

Cons:

シャワーが壊れていたのが少しびっくりでした。シャワー中、、突然蛇口が私に向かって飛んできました。怪我は有りませんでしたが驚きました。その後、すぐに直してくれたので大丈夫でした。

2026-07-02 • via Nuitee
J
Jennifer • extended_group • us
8
2026-07-01 • via Nuitee
I
Inhee/SangDo • solo_traveller • us
8
Pros:

The location

Cons:

Bathroom

2026-07-01 • via Nuitee
I
Iwata • family_with_children • id
6
2026-06-30 • via Nuitee
I
Iva • extended_group • us
9
2026-06-30 • via Nuitee
Y
Yumi • solo_traveller • jp
8
Pros:

ロケーションが最高。
タオル類を自分のタイミングで交換するシステムが、合理的で良い。

Cons:

建物が古いので、コアな時間でシャワーを使うと熱いお湯が出なくなった。

2026-06-27 • via Nuitee
F
Feofaaki • family_with_children • us
10
AMAZING!! THE BEST
Pros:

Everything! Amazing place and staff!

2026-06-26 • via Nuitee
T
TSUYOSHI • solo_traveller • jp
8
Pros:

ロケーションがとても良かった。

Cons:

施設が古く、風呂の浴槽の床が浮いていて気になった。隣室の音が気になった。

2026-06-24 • via Nuitee
G
Geoff Rowe • family_with_children • us
3
Will not go back!
Pros:

Location is reasonable.

Cons:

Out dated furniture, poor kitchen, noisy construction work at 9am on several mornings.

2026-06-24 • via Nuitee