The Imperial Hawaii Resort

Hotels
8.5 (2993 reviews)
205 Lewers Street , Honolulu , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
7.64
Some reviews indicated issues with cleanliness and maintenance, including musty smells and outdated facilities.
Service
9.11
Staff were consistently described as friendly and helpful, particularly mentioned in several reviews.
Location
9.65
Multiple reviews praised the excellent location of the hotel, close to beaches and dining.
Room Quality
8.1
Rooms were generally comfortable but some mentioned small bathrooms and outdated decor.
Amenities
8.13
Some amenities were noted as good, like kitchenettes, but there were complaints about Wi-Fi and old facilities.
Value for Money
8.09
Good value was highlighted due to location and pricing, although some felt renovations were needed.
Food and Beverage
8.64
No specific mentions of food quality, but kitchenette availability allows for self-catering.
Overall Experience
8.61
Overall satisfaction was positive, with many indicating a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:19

Property Description

Spacious Accommodations and Modern Amenities

The Imperial Hawaii Resort at Waikiki offers spacious accommodations equipped with kitchens or kitchenettes, flat-screen TVs, and safety deposit boxes. Guests can enjoy modern amenities such as a fitness centre, sauna, and on-site DVD rentals.

Convenient Services and Facilities

Guests have access to a range of services including 24-hour staff, ATM, beach towels and rentals, business centre, and laundry facilities. The hotel also features a mini market, restaurant, and outdoor swimming pool for added convenience.

Prime Location and Recreational Options

Situated near Waikiki Beach, the hotel is surrounded by shopping centers, restaurants, and entertainment venues. Guests can also take advantage of sports equipment rentals for activities like golf and tennis.

Book your stay at the Imperial Hawaii Resort at Waikiki for a memorable and convenient experience!

Important information:

Internet access is free of charge.

A fixed amount of USD 250 for cash or USD 100 for credit card per room will be charged on the day of arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

A daily resort fee of USD 10 will be charged for use of the following property amenities: - Pool - Fitness room - Hot tub - Sauna - Unlimited local calls - Use of the in-suite safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$7 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2993 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
W
wickert family_with_children us
9
Good location close to the beach and everything else
Pros:

Close to the beach. Our room had a full kitchen so we were able to get groceries and cook some meals. The front desk has nice beach chairs for $3.50 a day.

2026-03-25 via Nuitee
B
Belinda family_with_children au
10
Stayed here 10 nights 3 adults great close to everything beach etc room had everything you needed full kitchen etc
Pros:

Location was great with abc store underneath and short walk to beach
Room had kitchen and you could request extra items like an air fryer for free laundromat on site
We had a great view of the beach

Cons:

Would of rathered a second bed in bedroom but didn’t affect stay
Had to pay for cots each day but needed them

2026-03-18 via Nuitee
E
Elenita extended_group us
10
Great customer service and location
Pros:

Great customer service

Cons:

Nothing

2026-03-16 via Nuitee
S
Saraj Gupta family_with_children us
10
2026-03-15 via Nuitee
V
Vicki family_with_children us
10
Pros:

Excellent location!! Nice to have a kitchen and 2nd bathroom in our suite.

Cons:

Parking is available, but parking at any hotel in Waikiki can be a hassle. Hotel dows offer accessible valet service.

2026-03-14 via Nuitee
S
Sylvia couple ca
10
Highly recommend this well located resort.
Pros:

The location is unbeatable. Rooms contain everything you need for your stay - very well appointed. Friendly helpful staff. The spa was excellent - had the best massage in years.

Cons:

There was a flood in the room next to us and a bit of a kerfuffle but they moved us to an equivalent room very quickly. Room cleaning would be nice once or twice a week when you are paying as a hotel guest not a timeshare owner.

2026-03-12 via Nuitee
D
David extended_group us
1
Bad employees
Pros:

Bad

Cons:

Bad

2026-03-12 via Nuitee
H
HASHIMOTO family_with_children jp
1
2026-03-11 via Nuitee
D
David family_with_children au
9
2026-03-11 via Nuitee
T
The Whitchurch's family_with_children au
10
Pros:

Whole experience was amazing

Cons:

Nothing

2026-03-05 via Nuitee
C
Curtessa couple us
10
Nice location, clean and friendly staff
Pros:

Convenient, clean and friendly

2026-03-05 via Nuitee
R
Robert couple ca
9
2026-03-04 via Nuitee
M
michellegF5728RG Family
10
Great hotel!
Pros:

This hotel was great. Very clean. The rooms are equipped with full kitchens and are very spacious. Staff was helpful and friendly. Good location, with an ABC store and a Denny's right there, and short walk to beach and restaurants. Would stay here again in a heartbeat.

2026-03-03 via Tripadvisor
T
TAKASHI family_with_children jp
10
とても快適でとても良かったです。
Pros:

清掃やベットメイキングが入らないので枕チップがなく、気が楽でした。コインランドリーもたくさんあるし、大家族で行くならかなり良いです。シーツやタオル等は全て各自で取りに行くのですが、時間外でも嫌な顔もしないで交換してくれます。部屋から少しだけ海も見えます。ウォーターサーバー?!飲料水サーバーがあるので水を買わなくても大丈夫でした。

Cons:

清掃とベットメイキングがない事が書いてなかったので最初は困りました。予約のページに記入していただけると助かります。
それと少し古さはあります。その代わりかなりお安い!!
プールに飲料水サーバーがあるのですが、8:00オープンで鍵がないと入れないので、朝一で水を入れたかったら間に合いません。
それとワイキキビーチには遠いです。前までは隙間から行けたみたいですが、今は遠回りしないと行けなくなったみたいです。アウトリガー側からのビーチは近いです。

2026-03-03 via Nuitee
A
Allan couple us
10
2026-03-02 via Nuitee
J
Joseph extended_group us
9
It was good for what we needed
Pros:

Location

Cons:

Room size

2026-03-02 via Nuitee
M
Masamichi family_with_children jp
8
2026-03-01 via Nuitee
S
Schlender family_with_children de
9
2026-02-28 via Nuitee
E
Erin extended_group us
8
Great economical choice in Waikiki.
Pros:

Close to the main drag and the Cirque de Soleil show we were there to see. Nice to have a room with a substantial Murphy bed in the living room. From the balcony we could see a bit of the fireworks.

Cons:

One-way streets around the hotel make it problematic to get out of when there's something going on (in this case, a holiday parade). The bathroom was tiny, so for four people it was a squeeze. Pulling into the parking area was a bit confusing.

2026-02-28 via Nuitee
T
Toni couple us
9
Amazing
Pros:

It’s close to everything

Cons:

Satisfied with everything

2026-02-25 via Nuitee