Hotel Maltański

Hotels
9.2 (1739 reviews)
ul. Straszewskiego 14 , Kraków , pl

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable apartments
Good breakfast
Cons:
Noise issues
Old mattresses
Limited breakfast selection

Categories

Cleanliness
8.58
Some reviews noted that bed linens and towels were worn out, indicating a need for updating.
Service
9.99
Guests repeatedly praised the staff for their helpfulness and friendliness.
Location
9.89
The hotel is in a great location, close to the city center and attractions.
Room Quality
8.54
Issues with noise insulation were mentioned, and some rooms had worn mattresses.
Amenities
9.07
Amenities seem to meet standard expectations, though some guests desired more variety.
Value for Money
9.03
Value was deemed acceptable considering the location, but issues with comfort were noted.
Food and Beverage
8.78
Breakfast was described as limited, with some suggestions for improvement.
Overall Experience
9.75
Guests had a generally positive stay, with notable location and service highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:27

Property Description

Luxurious Accommodation
The 3-star Hotel Maltański, just steps away from Kraków’s Main Market Square, offers elegant rooms with free internet, heated bathroom floors, and tea/coffee facilities. Each room is classically furnished with stylish features, a minibar, and cable TV.

Delicious Dining
Indulge in a varied buffet breakfast at the hotel's restaurant, known for its international dishes. Enjoy a complimentary bottle of mineral water and newspapers during your stay.

Convenient Amenities
With a 24-hour front desk, guests can feel secure with valuables stored in the hotel safe. Dry cleaning and laundry services are available for added convenience. Don't miss the chance to unwind on the patio in most rooms after exploring Wawel Royal Castle nearby. Book your stay at Hotel Maltański now.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs PLN 80 per day.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 6 years old stay for free when using an available cot.
    People 7 years old and over stay for 160 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1739 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.89
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.78
Overall Experience: 9.75
R
Rafał solo_traveller pl
9
2026-07-04 via Nuitee
E
ertugrul solo_traveller tr
7
Pros:

Check-in, Check-out was great thanks to very kind and friendly reception staff. Parking was quite ok and easy to find a parking space in front of the hotel. Due to my early flight, I couldn't take the breakfast but I'm quite sure it's suppose to be nice as they have a good level restaurant. For sure it's an old building and expectations to be inline accordingly. And one of the best thing is the perfect location of the hotel, very short walking distance to old town

Cons:

AC can be good as there is no AC in the room

2026-07-03 via Nuitee
S
Susanna solo_traveller it
9
Ottima posizione sia per visitare la città sia per l autobus da/ per l aeroporto a 5 minuti a piedi, zona tranquilla
Pros:

La posizione e l’accoglienza

Cons:

Colazione prevalentemente salata

2026-07-03 via Nuitee
B
Barbara extended_group nl
5
Aardig personeel
Pros:

Bijzonder aardig personeel. Heel behulpzaam. Parkeren naast het hotel heel praktisch en goed geregeld. Ontbijten kon ook buiten en was lekker.

Cons:

het hotel oogt vermoeid en versleten. er is geen airco (en het was de heetste dag in jaren).

2026-07-02 via Nuitee
P
Paweł couple pl
9
Komfortowa, spokojnie, przyjemnie
Pros:

Świetna lokalizacja, miły personel czysto.
Małe nie dociągnięcia w osprzęcie pokoju nie popsuły całości. W gruncie rzeczy hotel ma 3 gwiazdki, a odczucia są znacznie, znacznie lepsze.

Cons:

Małe niedociągnięcia w osprzęcie, np. odwrotnie zamontowany kurek od wody, oznaczenie zimnej wody na ciepłej.

2026-07-01 via Nuitee
C
Carlo couple it
9
Comodo e centrale
Pros:

Posizione fantastica a 2 minuti dal centro e dal castello

Cons:

Assenza aria condizionata e staff inesistente

2026-06-29 via Nuitee
G
Giuseppina solo_traveller it
9
Buon hotel molto vicino al centro di Cracovia
Pros:

L'hotel si trova a circa 10 minuti a piedi dal centro di Cracovia. E' situato in un posto tranquillo, di fronte ad un piccolo parco per cui dopo un certo orario si può riposare tranquilli senza pericolo di sentire il frastuono di macchine o persone che chiacchierano.
L'unico problema (nel mio caso) era che la mia stanza si affacciava proprio sul punto in cui si fermano gli autobus turistici (sia locali che internazionali) per cui ogni tanto si sentiva il rumore degli autobus. Per fortuna la sosta durava al massimo una decina di minuti e, comunque, dopo le 22 il servizio cessava lasciandomi dormire tranquillamente per tutta la notte.

La pulizia della stanza e del bagno veniva fatta regolarmente tuti i giorni.
La stanza era abbastanza grande, potendo ospitare un letto matrimoniale ed una branda singola.
Lo staff dell'hotel è stato molto cordiale e gentile.

Tuttavia, ho notato dei difetti che, però, non metterò tra le cose negative in quanto si tratta di un mio personale gusto ed esigenze e, pertanto, non è detto che costituiscano dei difetti per altri:

- Le finestre erano in realtà delle mezze finestre, per cui risultavano alte e poco utili.
- Non c'era uno specchio di cortesia (lo specchio del bagno aveva davanti una mensola larga e, quindi, era un pò troppo distante per me)
- La doccia era incorporata nella vasca che è stata leggermente rialzata, per cui un anziano potrebbe avere problemi a scendere. Inoltre, non c'era il doccino ma solo la doccia a pioggia.
- Ho trovato il materasso un pò basso per i miei gusti e, quindi, risultava poco rigido.
- Il cuscino è imbottito con le piume. Molto grande ma di poca "sostanza".

Cons:

- La stanza era situata al primo piano SENZA ascensore. (per chi viaggia con valige pesanti potrebbe essere un problema)
- NON c'è l'aria condizionata in stanza!
C'è solo un vecchio ventilatore che fa molto rumore anche al minimo, per cui era impossibile dormire con quello acceso. (fortunatamente ha fatto caldo solo per due notti, ma ho dovuto lasciare entrambe le finestre aperte)
- Il letto aveva non aveva il lenzuolo di sopra, ma il tipico piumino imbottito dei posti nordici. Peccato negli ultimi 2 giorni abbiamo raggiunto i 36 gradi e dormire con il piumino sarebbe stato pazzesco!

2026-06-29 via Nuitee
M
Monika couple pl
9
2026-06-29 via Nuitee
W
Wi family_with_children pl
8
Pobyt udany
Pros:

Lokalizacja super, blisko do Rynku i na Wawel. Przemiły i bardzo pomocny personel recepcji. Śniadania poprawne, bardzo przyjemne miejsce na patio, gdzie można było je zjeść.

Cons:

Brak klimatyzacji, a upał był niemiłosierny; w pokoju nr 16 nieintuicyjny przełącznik prysznic/wanna - właściwie trzeba dużej siły, żeby przełączyć. Szwedzki stół na śniadanie - dobrze byłoby zabezpieczać jedzenie przed muchami, których latem nie brakuje.

2026-06-29 via Nuitee
J
JOANNA family_with_children pl
10
wspaniały wypoczynek
Pros:

pyszne śniadania; wspaniały hotel i wspaniała obsługa.

Cons:

nic

2026-06-28 via Nuitee
A
AYHAN extended_group tr
8
2026-06-28 via Nuitee
S
Susana family_with_children es
10
Hotel muy recomendable
Pros:

El desayuno, muy bueno
La ubicación, fantástica
Muy limpio

2026-06-27 via Nuitee
J
Jakub solo_traveller pl
10
2026-06-27 via Nuitee
W
Wilbert solo_traveller nl
9
Geweldige lokatie, maar mindere bedden
Pros:

De ligging

Cons:

Geen Airco, en de bedden waren versleten

2026-06-27 via Nuitee
B
Bogumila couple ch
9
Pros:

Perfekte Lage um die Altstadt und das Schloss Wawel zu besuchen. Sehr gutes Frühstück.

Cons:

Die Wassergeräusche aus dem Badezimmer sind  laut.

2026-06-27 via Nuitee
U
Urszula solo_traveller pl
9
2026-06-24 via Nuitee
P
Padányi Péter couple hu
9
Számunkra tökéletes szálloda Krakkó szivében.
Pros:

Kicsi, családias szálloda, kiváló helyen.
Nagyon kedves, segítőkész személyzet.
Tökéletes elhelyezkedés.
Nagyméretű, kényelmes szoba. Jó ár-érték arány.
Finom reggeli.
Parkolási lehetőség viszonylag jó áron, Krakkó közepén.
Minden elérhető gyalogosan.

Cons:

Nem volt ilyen.

2026-06-23 via Nuitee
K
Kostyantyn couple ua
10
Lovely place
Pros:

Lovey historic part

Cons:

Atmospheric

2026-06-23 via Nuitee
K
Kirsty couple gb
8
2026-06-23 via Nuitee
E
Edgars couple lv
10
2026-06-23 via Nuitee