GHL Relax Hotel Costa Azul

We had a great time at this hotel. It has a big pool and a separate one for the little kids. It has access to the beach and was very quiet and clean. The staff was truly amazing, always helping and welcoming. We decided to stay three nights and really enjoy everything the hotel offered and I think it was more than enough time. The food at the restaurant was great, it included the breakfast but I think they have reasonable prices for lunch and dinner or just snacks. I booked for my two boys, my mom and my niece, we had the bedroom with two queen beds and a sofa bed in the living room, two bathrooms, balcony, dinning room and a small kitchen at the entrance. I think the kitchen area can use some update or just remove it completely, the furniture in general can be outdated but overall was very clean and pleasant. It worked for us because we really wanted to enjoy the beach and pools but be aware is far from the city and not a walkable area outside the hotel. I truly recommended for families looking to get relaxed

Very nice

The only thing that bugged me was the black water that came out of the sink and shower head when they were emptying some things out. But it got fixed quick after it happened.

Everything was too expensive, the AC was almost not working. No double beds.

Was looking for a family hotel with children’s pool and an adult pool. . This resort had everything. From children’s activity, beach. The breakfast was great and the attention by the staff as well. I will be repeating this. I recommend it.

I just love 😘🤗

The hotel is far away from stores and transportation is very expensive to go to certain locations. The room I reserved was different to the one I had to stay.

Every thing

Wonderful place to stay !!!!

The entire property needs updating
I ask if they can fumigate the room because we had small ants on the room.

We stayed for 7 days. Too long really but it gave us a few days to travel via land transportation to Cartagena.
Now for my review, it was pleasant stay.! Very friendly and hospitable staff. We had a problem with our microwave..they came right away to replace. Clean pristinely kept room with a lovely view. Desk personnel were ingratiating and super attentive.
Our stay was wonderful. My tips..
You need to buy drinks and snacks to store in refrigerator . It can be costly since the restaurant is the only spot available for any type of consumption.
You are several km away from the center. Ubers and taxis can rack up. If you are adventurous, any easy cross of the main road there are those little blue buses that take you to the center for 2700 pesos. When in Rome..do as the Romans.
Purchase large bottles of water. Colombia seems to prefer selling water at any sitting. Carry with you.
There is nothing outside the hotel walls. Make your trips to the market count. The restaurant is lovely which included breakfast. But it can be understaffed. Not unusual to see people getting their own coffee and silverware from where they can.
The pool, it’s enormous and kept clean. Pool bar for a charge.
The beach, the water is not CLEAR…THE SAND IS NOT WHITE. So please be aware. It’s volcanic and tends to be darker. But it’s pleasant and refreshing and the sunsets are magnificent. Those beaches are available for a cost. Remember lots of families and older crowd. No party clowns! A plus!

Very good customer service.

Se necesita un rótulo con el nombre del hotel a la entrada del hotel desde la carretera

El restaurante no tenía tanta variedad, ni en el buffet de desayuno.

Every thing was perfect

Love it.

The pool and the beach are very close to each other and the restaurant. Also the staff are incredible. Everybody here was very nice from the front desk to the bar to the restaurant.

It’s directly on the beach

It's a nice hotel, our suite was comfortable. I did not like that they charged a small fee daily per person for insurance because the first time I heard about it was at check out. It's away from everywhere which It's an advantage if you are planning to stay in the hotel all the time but not if you have business to do in the city which was our case. Food is delicious, service is good. I am not happy with the spa service which is not really offered by the hotel but another business, the girls that came to do mani-pedi were rude, overall, lack of customer service skills, we had a relaxing massage and it was ok.

The property is clean and safe, the rooms are big and comfortable and the staff supportive and diligent most of the time. Breakfast good. Thank you