Hotel El Peñon by Bithotels

Hotels
8.7 (1492 reviews)
Calle 1 Oeste No. 2-61 , Cali , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Cons:
Damp rooms
Limited breakfast variety
Issues with hot water

Categories

Cleanliness
8.03
Some reviews mentioned dampness and issues with amenities.
Service
9.5
Multiple reviews praised the attentive and kind staff.
Location
9.54
The location is consistently highlighted as excellent.
Room Quality
7.99
Comments about dampness and issues with pillows.
Amenities
8.52
Some amenities were lacking, particularly regarding breakfast options.
Value for Money
8.48
Some guests felt the hotel did not meet the expectations set by its 4-star category.
Food and Beverage
8.03
Mixed feedback on breakfast offerings and variety.
Overall Experience
9.5
Overall impressions were positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:17

Property Description

Convenient Location
El Peñon Hotel, nestled in the heart of El Peñon neighbourhood, is a mere 100 meters from the bustling financial district and city center. Surrounding the hotel are a plethora of dining options, bars, and business centers, ensuring a vibrant stay.

Comfortable Rooms
Hotel El Peñon by Bithotels boasts spacious rooms equipped with air conditioning, satellite TV, and a minibar for your convenience. Each room features a private bathroom with a refreshing shower, promising a comfortable retreat after a day of exploration.

Culinary Delights
Start your day with a delicious breakfast served daily, and savor local and international cuisine at the renowned restaurants Chef Burguer and Turk House. With a variety of dining choices in the vicinity, culinary adventures await.

Ready to experience the perfect blend of convenience, comfort, and culinary delights? Book your stay at El Peñon Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1492 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9.5
A
antonio • solo_traveller • co
7
2026-03-14 • via Nuitee
G
Glonacoto • solo_traveller • co
8
2026-03-11 • via Nuitee
S
Stephanie • extended_group • co
10
Very good, clean rooms, nice and helpful staff! They called us in the room to ask us if we needed anything extra. I thou
Pros:

The rooms were huge! Very well located and the staff very friendly.

Cons:

The service for breakfast was a little slow but good food.

2026-03-09 • via Nuitee
B
Bravo Suarez • family_with_children • co
9
2026-03-07 • via Nuitee
O
Osvaldo • couple • nl
5
Cons:

Pieza baño no tenia espejo, wifi no funciona bien , en Geral pontuacion uno 6

2026-03-05 • via Nuitee
N
Natalia • couple • cl
10
La ubicación, los espacios bien diseñados y personal , volvería sin dudas a hospedarme con ustedes
Pros:

El hotel es increíble , su ubicación, espacios y personal , volvería sin dudas a hospedarme con ustedes

Cons:

Quizás alguna opción de desayuno buffet estaría bien pero estuvo todo 10/10

2026-03-05 • via Nuitee
J
Jose Daniel • couple • us
10
2026-03-04 • via Nuitee
M
Maria Camila • solo_traveller • co
10
Bonito
Pros:

Muy buena ubicación, muy lindas las instalaciones y muy buena atención del personal.

Cons:

Me hubiera gustado que el TV fuera mas actualizado, pues quise ver contenido en plataformas distintas a las disponibles (YouTube y Netflix), y no fue posible. Por otro lado, el internet del alojamiento fue regular

2026-03-03 • via Nuitee
J
Justin • couple • us
10
Amazing location and great stay in Cali
Pros:

Amazing looking in the heart of Cali . Walkable to a lot of great restaurants and nightlife in the area and great breakfast included on site every morning.

Cons:

Stayed in room 905 and the WiFi doesn’t work where the bed is setup . Only works at the entrance and the small sitting area near the entrance. You should put an extender for the WiFi in the room so it works in the entire room.

Also, with the setup of the rooms there’s really no where to hang clothes or store cloths outside of keeping them in your luggage

2026-03-03 • via Nuitee
L
LAURA ROSA • couple • co
9
Excelente!
Pros:

Las camas y cuartos son cómodos, muy buena ubicación.

Cons:

No es que no me haya gustado es solo sugerir que se avise que el ascensor llega a pisos intermedios

2026-03-02 • via Nuitee
O
Oscar • extended_group • se
9
Medallo
Pros:

Todo genial

Cons:

Todo muy bien.

2026-03-01 • via Nuitee
J
Jose Francisco • family_with_children • br
7
2026-03-01 • via Nuitee
S
Sharon • solo_traveller • co
9
2026-03-01 • via Nuitee
G
Gustavo • family_with_children • br
10
Pros:

Localização fantástica

Bem organizado

Funcionários atenciosos

Café da manha espetacular

2026-02-28 • via Nuitee
M
Mary Luz • solo_traveller • co
9
Excelente lugar
Pros:

La ubicación y la amabilidad del personal

Cons:

Que no tuve acceso a Wiffi y con la tarifa seleccionada, era una de mis prioridades

2026-02-27 • via Nuitee
D
David Andrés • family_with_children • co
7
Pros:

The location is perfect, the staff very attentive, and the bed very comfortable. Good prices for the minibar products.

Cons:

There was a very notorious humidity smell that was unpleasant. Also, the bathroom was a little too small.

2026-02-26 • via Nuitee
J
Jhon Sebastian • couple • co
8
Camas ideales para descansar
Pros:

Las camas son muy cómodas y tiene aire acondicionado para que tu estadía sea más cómoda, la señora de la recepción fue muy amable y su servicio fue excelente

Cons:

Tuve una novedad con el aseo de la habitación pero la señora fue muy amable y me solucionó oportunamente

2026-02-14 • via Nuitee
L
Lina • solo_traveller • pe
10
Excelente!
Pros:

La ubicación es excelente y el desayuno estuvo genial

2026-02-13 • via Nuitee
E
Emilio • couple • co
9
2026-02-12 • via Nuitee
J
Juan jose • extended_group • co
10
Gran ubicación
Pros:

En general bien cómodo bien ubicado

Cons:

El Internet no fue el mejor, entiendo tenían una novedad, pero no funcionaba bien

2026-02-12 • via Nuitee