Hotel El Peñon by Bithotels

Hotels
8.7 (1618 reviews)
Calle 1 Oeste No. 2-61 , Cali , co

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Cons:
Damp rooms
Limited breakfast variety
Issues with hot water

Categories

Cleanliness
8.03
Some reviews mentioned dampness and issues with amenities.
Service
9.5
Multiple reviews praised the attentive and kind staff.
Location
9.54
The location is consistently highlighted as excellent.
Room Quality
7.99
Comments about dampness and issues with pillows.
Amenities
8.52
Some amenities were lacking, particularly regarding breakfast options.
Value for Money
8.48
Some guests felt the hotel did not meet the expectations set by its 4-star category.
Food and Beverage
8.03
Mixed feedback on breakfast offerings and variety.
Overall Experience
9.5
Overall impressions were positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:17

Property Description

Convenient Location
El Peñon Hotel, nestled in the heart of El Peñon neighbourhood, is a mere 100 meters from the bustling financial district and city center. Surrounding the hotel are a plethora of dining options, bars, and business centers, ensuring a vibrant stay.

Comfortable Rooms
Hotel El Peñon by Bithotels boasts spacious rooms equipped with air conditioning, satellite TV, and a minibar for your convenience. Each room features a private bathroom with a refreshing shower, promising a comfortable retreat after a day of exploration.

Culinary Delights
Start your day with a delicious breakfast served daily, and savor local and international cuisine at the renowned restaurants Chef Burguer and Turk House. With a variety of dining choices in the vicinity, culinary adventures await.

Ready to experience the perfect blend of convenience, comfort, and culinary delights? Book your stay at El Peñon Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1618 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9.5
G
GISSELLA couple co
10
La pasamos Super
Pros:

Todo

Cons:

No tengo nada que decir

2026-07-10 via Nuitee
A
Antoine solo_traveller ch
9
Pros:

Les chambres et lits sont confortable. Le personnel d'accueil est très agréable et serviable.

Cons:

Le petit déjeuné n'est pas à la hauteur, service très long, parfois pas de café et les fruits se limites presque exclusivement à de la papaye.

2026-07-09 via Nuitee
W
Wilson Javier solo_traveller co
9
2026-07-07 via Nuitee
T
Thorsten couple de
8
Gute und sichere Location
Pros:

Super location. Das Hotel liegt in einem sehr sicheren Viertel von Cali und ist ein perfekter Ausgangspunkt um die Stadt zu erkunden. Wir haben 5 Tage in der Presidentsuite übernachtet. Das Zimmer ist sehr schön und hat auch als einziges Zimmer einen Balkon (mit einer Hängematte). Es gibt im Umkreis viele Cafes und Restaurants und auch das Granada Viertel ist nur 15 min. zu Fuß entfernt.
Das Hotel bietet einen Laundry Service an, welchen wir auch genutzt haben und damit sehr zufrieden waren.

Cons:

Für Personen die einen leichten Schlaf haben, ist das Hotel sicher nicht geeignet. Es ist sehr laut nachts. Wir haben mit Oropax geschlafen, was es angenehmer gemacht hatte.
Außerdem ist das Frühstück (welches im Restaurant Turk House eingenommen wird) wirklich das schlechteste, welches in in ganz Kolumbien bekommen habe. Der Service dort hängt vom Mitarbeiter ab, aber teilweise waren wir dort alleine und haben 15-20 Minuten gewartet bis wir überhaupt bestellen konnten. Da sehe ich auf jeden Fall Verbesserungspotential.
Es gibt aber in der Umgebung mehrere gute Cafes mit leckerem Frühstück und gutem Service, so sind wir dann halt ausgewichen.

2026-07-05 via Nuitee
E
Ernesto extended_group pe
8
2026-07-02 via Nuitee
J
Juan vicente solo_traveller co
8
2026-07-02 via Nuitee
O
Ortegon Cardenas solo_traveller co
7
2026-07-01 via Nuitee
D
Durley extended_group co
10
2026-07-01 via Nuitee
R
Rodrigo couple cl
7
Pros:

Excelente ubicación, personal muy amable

Cons:

El desayuno podria tener mas alternativas tradicionales
No hay agua caliente en las duchas

2026-07-01 via Nuitee
A
Alejandra family_with_children co
7
Han desmejorado.
Cons:

Llevo 3 años consecutivos hospedándome en el hotel y me sorprendió cómo han desmejorado el aseo. El baño estaba completamente sucio, con cabellos larguisimos en la ducha enredados en el cifón. Lástima porque las veces anteriores me había ido muy bien.

Adicional, en recepción, me iban a hacer un cobro adicional de seguro hotelero el cual no estaba contemplado dentro de la tarifa que daba booking ni dentro de los impuestos.

2026-06-30 via Nuitee
K
Kitty family_with_children au
8
Beautiful hotel, great safe location.
Pros:

Exactly as photos- beautiful! The staff are lovely. The hotel is well maintained and everything is very clean. The facilities are incredible. The location is top notch. Very safe, lots of restaurants, bars, bakeries, clubs. We loved our stay. We got a discount for booking so far in advance.

Cons:

No storage anywhere in the room, no surface in the bathroom to keep things on. The breakfast was pretty poor. I would definitely not pay for that in a cafe. We only continued to go because it was included in what we had already paid, and it was convenient for us to eat then leave

2026-06-28 via Nuitee
J
Jose Andres solo_traveller co
10
Pros:

La ubicación y la amabilidad de las personas , la niña de la recepción excelente, excepcional las dos personas en la recepción, muy buen servicio, sin duda volveremos!!!

Cons:

Todo ok

2026-06-21 via Nuitee
M
María Alejandra solo_traveller co
10
2026-06-21 via Nuitee
S
SANDRA solo_traveller co
8
Bueno
Pros:

Las habitaciones
Aunque la vez pasada me dieron una mejor

Cons:

Esta vez la habitación era como sombría y no estaba el local del cafe

2026-06-20 via Nuitee
J
Juerg solo_traveller ch
9
Pros:

Lage top und ruhig, rezeption sehr freundlich, bett sehr bequem

Cons:

Kaum warmes wasser

2026-06-20 via Nuitee
D
Diana family_with_children co
9
Un hotel muy bonito, cómodo y bien ubicado
Pros:

El personal del hotel es muy amable. El hotel es bonito y las habitaciones amplias, limpias y cómodas, con minibar muy surtido y cajilla de seguridad. Un plus es que la reserva incluye desayuno y permiten guardar las maletas si uno llega muy temprano. Es una zona bonita y segura y se puede salir a cualquier hora. Los alrededores tienen cafés y bares para tomarse un buen coctel.

Cons:

Solo hay tv nacional, sin posibilidad de conectar una app como directv go o netflix :(((

2026-06-19 via Nuitee
M
Marcus solo_traveller br
7
2026-06-17 via Nuitee
M
MARIA ELENA solo_traveller co
8
2026-06-13 via Nuitee
N
Nadia solo_traveller ar
9
2026-06-12 via Nuitee
O
oscar andres solo_traveller co
7
2026-06-10 via Nuitee