Waldorf Astoria Beijing

Hotels
•
Waldorf Astoria Hotels & Resorts
9.8 (596 reviews)
5-15 Jinyu Hutong Wangfujing , Beijing , cn

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful and spacious rooms
Cons:
Inefficient service at check-in
Cleanliness issues noted

Categories

Cleanliness
9.38
There was an issue with thorough cleaning, including finding a long clipped toe nail behind the toilet door.
Service
9.88
Staff was helpful but reception service was inefficient and poorly trained, leading to long wait times.
Location
10
The hotel is in an excellent location, close to shopping malls and attractions.
Room Quality
10
Rooms are described as beautiful, spacious and very clean.
Amenities
9.88
The hotel amenities are good, though there were comments about limited dining options.
Value for Money
9.88
Price seems high for the service experience, particularly at check-in.
Food and Beverage
9.38
Breakfast quality was good, but options for western dining were mentioned as limited.
Overall Experience
10
Despite some service and cleanliness issues, the overall experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Luxurious Rooms with High-Tech Amenities
Indulge in rooms controlled by a Samsung Tablet, equipped with Apple TV, and luxurious marble bathrooms with Aesop toiletries.

Pampering Spa and Fitness Facilities
Relax in 7 private spa suites, rejuvenate at the fitness centre, and unwind in the heated indoor pool and whirlpool.

Culinary Delights and Elegant Dining
Savor Cantonese and Beijing delicacies at Zijin Mansion, experience Waldorf signature dishes at Brasserie 1893, and enjoy cocktails at the sophisticated Peacock Alley.

Experience the perfect blend of Chinese tradition and modern luxury at Waldorf Astoria Beijing. Book now for an unforgettable stay.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 596 reviews
Cleanliness: 9.38
Service: 9.88
Location: 10
Room Quality: 10
Amenities: 9.88
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
K
Karina • family_with_children • us
10
2026-07-18 • via Nuitee
K
Kaysa • extended_group • ve
8
2026-07-17 • via Nuitee
K
Kaysa • extended_group • ve
8
2026-07-17 • via Nuitee
E
Evgenii • family_with_children • ru
1
Cons:

The hotel failed to provide the accommodation conditions stated in the booking confirmation.

My reservation was for 3 guests, which means the hotel was required to provide 3 sleeping places and 3 breakfasts. Instead, upon arrival they offered a non-folding sofa that would barely fit my Yorkshire Terrier, let alone a 12-year-old child.

At check-in, the hotel demanded an additional payment of approximately €600 to provide proper accommodation. I refused because the booking clearly included accommodation for three guests, and the hotel was obligated to provide three sleeping places and three breakfasts without any extra charges.

Rather than honoring the confirmed reservation, the hotel tried to charge more money on arrival. This is completely unacceptable for a luxury hotel.

I cancelled my stay and checked into the nearby another hotel instead, where they immediately provided proper beds and breakfasts for all three guests without any issues.

This experience was extremely disappointing and far below the standards expected from Waldorf Astoria. I cannot recommend this hotel.

2026-07-15 • via Nuitee
V
vince c. • solo_traveller • it
8
Ottimo ma migliorabile
Pros:

ottima posizione , stanza king superior con balcone spaziosa luminosa con toilette doppia . colazione ottima con varietà di scelte , anche a la carte e con prodotti di alta qualità

Cons:

la lobby ha pochi posti a sedere , se si vuole leggere o passare del tempo bisogna accomodarsi al bar. il bar è spesso utilizzato da terzi (non ospiti) per feste o servizi fotografici, musica ad alto volume e riflettori/spot per foto che disturbano gli ospiti dell'hotel

2026-07-13 • via Nuitee
J
Juan Carlos • family_with_children • es
10
Excelente hotel en una ubicación inmejorable
Pros:

Excelente hotel en una ubicación inmejorable. Puedes ir andando a la ciudad prohibida y al lado de comercios y centro comercial con restaurantes.
El desayuno International es muy bueno.
Waldorf está al nivel que se espera y no defrauda

2026-07-12 • via Nuitee
L
Laetitia • family_with_children • fr
10
À faire.
Pros:

Excellent emplacement. Chambres spacieuses et très bien décorées, avec beaucoup de goût et beaucoup de soin.Salle de bain très agréable. Le bar de hôtel est très bien, à la fois pour boire un verre ou pour prendre un plat rapide. Le personnel de chambre est parfait!

Cons:

La brasserie dont la carte est très limité en option végétariennes.

2026-07-12 • via Nuitee
M
Maximo • solo_traveller • cl
9
2026-07-11 • via Nuitee
C
Chen • solo_traveller • tw
9
地點非常好， 現場人員也非常貼心. 我會再回來入住的
Pros:

館內的服務人員非常貼心及隨時關心住客的感受

2026-07-10 • via Nuitee
L
Lina • couple • il
9
2026-07-06 • via Nuitee
M
Michelle • solo_traveller • gb
9
2026-06-30 • via Nuitee
H
Heye • family_with_children • pl
10
方便，舒适，位置好
Pros:

方便，舒适，位置好

2026-06-29 • via Nuitee
A
Achim • extended_group • de
10
Entspannt mit einem angenehem Gesamteindruck
Pros:

Ausstattung des Hotels, gesamte Atmosphäre, gutes sehr freundliches Personal
Sauberkeit sehr gut.
Frühstück sehr abwechslungsreich und gut

Cons:

Kann ich nichts aufzählen

2026-06-28 • via Nuitee
Y
yoneda • extended_group • jp
10
2026-06-27 • via Nuitee
D
Daniel • couple • us
9
2026-06-25 • via Nuitee
M
Meng Teck • family_with_children • sg
8
Excellent location and service. Shoutout to Castiel Mu who was most helpful in assisting us with recommendations and res
2026-06-22 • via Nuitee
T
Tab5 • Family • Kuwait City
10
Nice hotel
Pros:

The room was spacious and very comfortable. While the location can feel quite busy, it’s conveniently close to most of Beijing’s main attractions, making it easy to get around.

2026-06-19 • via Tripadvisor
C
CAWorldtraveler • Family
10
One of the best hotels anywhere
Pros:

This hotel is Excellent everything: Suite, decor, color coordination etc. balcony suites on top floor have excellent views. The pick-up service at airport from hotel was great - they meet you at the aircraft gate.
Service everywhere at the hotel was outstanding. Nice BF and Chinese restaurant for dinner.
Very centrally located in Wangfujing with pedestrian street 2 mins walk away.
Overall, one of the best hotels we have ever stayed in.

2026-06-19 • via Tripadvisor
R
Rainxiaor • Family • New York City, New York
10
Perfect stay for our family
Pros:

Perfect from start to finish, as the first stop in our family’s summer China vacation. The staff and service are top notch - always professional and often going above and beyond to make our kids and us comfortable. We stayed in a double queen room with a great view of the main avenue.

Highlights:
As we had arrived at 6am after an overnight flight, the staff was helpful to arrange a late morning check in for our kids to nap. I could easily text the front desk (in English and Mandarin) with questions and needs. Tony was our favorite greeter, full of great shopping and local recommendations. The breakfast was exquisite, and our servers knew our kids names and favorite food: waffles. We took full advantage of the fitness center and pool at early hours (high jet lag).

There are luxury hotels, and then there are luxury hotels that make your family feel like home. This one is the latter. We will definitely return, thanks Waldorf staff!

2026-06-19 • via Tripadvisor
H
Hannah • couple • gb
10
2026-06-19 • via Nuitee