Waldorf Astoria Beijing

Hotels
Waldorf Astoria Hotels & Resorts
9.8 (554 reviews)
5-15 Jinyu Hutong Wangfujing , Beijing , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Beautiful and spacious rooms
Cons:
Inefficient service at check-in
Cleanliness issues noted

Categories

Cleanliness
9.38
There was an issue with thorough cleaning, including finding a long clipped toe nail behind the toilet door.
Service
9.88
Staff was helpful but reception service was inefficient and poorly trained, leading to long wait times.
Location
10
The hotel is in an excellent location, close to shopping malls and attractions.
Room Quality
10
Rooms are described as beautiful, spacious and very clean.
Amenities
9.88
The hotel amenities are good, though there were comments about limited dining options.
Value for Money
9.88
Price seems high for the service experience, particularly at check-in.
Food and Beverage
9.38
Breakfast quality was good, but options for western dining were mentioned as limited.
Overall Experience
10
Despite some service and cleanliness issues, the overall experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Luxurious Rooms with High-Tech Amenities
Indulge in rooms controlled by a Samsung Tablet, equipped with Apple TV, and luxurious marble bathrooms with Aesop toiletries.

Pampering Spa and Fitness Facilities
Relax in 7 private spa suites, rejuvenate at the fitness centre, and unwind in the heated indoor pool and whirlpool.

Culinary Delights and Elegant Dining
Savor Cantonese and Beijing delicacies at Zijin Mansion, experience Waldorf signature dishes at Brasserie 1893, and enjoy cocktails at the sophisticated Peacock Alley.

Experience the perfect blend of Chinese tradition and modern luxury at Waldorf Astoria Beijing. Book now for an unforgettable stay.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 554 reviews
Cleanliness: 9.38
Service: 9.88
Location: 10
Room Quality: 10
Amenities: 9.88
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
C
CL Moore couple us
10
A beautiful and peaceful welcome to Beijing and China
Pros:

The Staff are truly exceptional, a very heightened sense of service and willingness to assist with whatever guests need. The breakfast is also exceptional and the flower arrangements in the hotel add to the pleasure of your visit. The room was very large, and well appointed. The lighting does require some effort to master.

Cons:

Nothing

2026-05-17 via Nuitee
K
KRZYSZTOF extended_group pl
9
2026-05-16 via Nuitee
H
Hasan solo_traveller ae
7
2026-05-15 via Nuitee
J
Jennifer solo_traveller ie
9
Pros:

The staff were absolutely lovely, the breakfast was terrific, the rooms were very comfortable, there’s a lovely spa and it’s in a great location.

2026-05-14 via Nuitee
A
Andrey family_with_children ru
10
2026-05-12 via Nuitee
Y
Yoonmee solo_traveller kr
9
2026-05-12 via Nuitee
Y
Yaseen family_with_children za
10
Memorable
Pros:

Location
Staff
Everything

Cons:

Nothing

2026-05-11 via Nuitee
A
Abdrakhman family_with_children kz
10
2026-05-11 via Nuitee
J
Jennifer solo_traveller ie
9
2026-05-11 via Nuitee
W
waad couple ae
9
2026-05-10 via Nuitee
G
George couple fr
10
Pros:

Great room, exceeded our expectations. Hotel was able to offer us an upgrade which was a great touch.

2026-05-09 via Nuitee
G
Gabrielle Biazzini couple br
10
Pros:

Gostamos de tudo, principalmente do atendimento impecável.

2026-05-04 via Nuitee
B
Buril couple es
7
Bien con matices
Pros:

Para un hotel de esa categoría los hay mucho mejores.

Cons:

Veníamos de otro hotel de 5 estrellas muy cercano a 5 minutos, en el que realmente estabamos bien y nos cambiamos al Waldorf pensando que era mejor, aun teniendo sitio en el otro hotel. Desconociamos que nos llevariamos una gran decepción. Mi mujer y yo queríamos cenar en el restaurante de 1 estrella Michelin del hotel y nos dijeron que estaba completo, preguntamos si había sitio en "La Braserie" el que está en el looby y le dijeron que tampoco.
Subimos a la habitación, nos cambiamos y reservamos para cenar en un estrella michelín cercano al hotel. Cuando bajamos a recepcion mi mujer volvió a preguntarles y ahora le dicen que si hay sitio. Finamente mi mujer decidió no salir del hotel y anular la reserva en el otro restaurante, por lo que cenamos en el hotel. Cual fue nuestra sorpresa que la mayoría de las mesas estaban libres y nunca llegó a llenarse. Mi mujer y yo fuimos los últimos en dejar el restaurante. Es decir descaradamente no querían que cenaremos en ese restaurante. Quizá porque mi mujer y yo veníamos de ver la ciudad vestidos de sport. Tal fue nuestra sorpresa cuando subimos a cenar elegantes y los que estaban cebando de sport era el resto de clientes. Señores, un hotel de categoría, da soluciones a los clientes, no les ponen trabas. En el supuesto caso de que el Hotel estuviese lleno de verdad (no era el caso), siempre ( y así nos ha pasado en otros hotels de 5 estrellas) al cliente se le da una solución, por ejemplo con un restaurante externo y nunca se le dice que no. Un chasco. Sinceramente no volveremos. Además el desayuno era muchísimo mejor en el hotel anterior y además con vistas.

2026-05-03 via Nuitee
D
Dorcas solo_traveller ke
10
Comfortable!
Pros:

Everything you look for in a hotel while travelling especially comfort and convinience

Cons:

Everything

2026-05-01 via Nuitee
M
Maximo extended_group cl
9
2026-05-01 via Nuitee
A
Abi couple us
10
2026-04-28 via Nuitee
I
Ibrahim extended_group sa
10
الأفضل في بكين بلا تردد
Pros:

احد افضل الفنادق في بكين
فخامة لا متناهية
اقامة استثنائية
مطعم مميز
فريق متعاون جداً وودود
باختصار
احد اجمل التجارب التي مررت بها في العالم
واتوقع انه الافضل في بكين

Cons:

لا شيء فعليا

2026-04-28 via Nuitee
P
PRANAY couple in
10
2026-04-26 via Nuitee
M
Moataz family_with_children sa
10
2026-04-25 via Nuitee
I
Iuliia family_with_children ru
9
2026-04-24 via Nuitee