Waldorf Astoria Beijing

Hotels
•
Waldorf Astoria Hotels & Resorts
9.8 (593 reviews)
5-15 Jinyu Hutong Wangfujing , Beijing , cn

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful and spacious rooms
Cons:
Inefficient service at check-in
Cleanliness issues noted

Categories

Cleanliness
9.38
There was an issue with thorough cleaning, including finding a long clipped toe nail behind the toilet door.
Service
9.88
Staff was helpful but reception service was inefficient and poorly trained, leading to long wait times.
Location
10
The hotel is in an excellent location, close to shopping malls and attractions.
Room Quality
10
Rooms are described as beautiful, spacious and very clean.
Amenities
9.88
The hotel amenities are good, though there were comments about limited dining options.
Value for Money
9.88
Price seems high for the service experience, particularly at check-in.
Food and Beverage
9.38
Breakfast quality was good, but options for western dining were mentioned as limited.
Overall Experience
10
Despite some service and cleanliness issues, the overall experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:59

Property Description

Luxurious Rooms with High-Tech Amenities
Indulge in rooms controlled by a Samsung Tablet, equipped with Apple TV, and luxurious marble bathrooms with Aesop toiletries.

Pampering Spa and Fitness Facilities
Relax in 7 private spa suites, rejuvenate at the fitness centre, and unwind in the heated indoor pool and whirlpool.

Culinary Delights and Elegant Dining
Savor Cantonese and Beijing delicacies at Zijin Mansion, experience Waldorf signature dishes at Brasserie 1893, and enjoy cocktails at the sophisticated Peacock Alley.

Experience the perfect blend of Chinese tradition and modern luxury at Waldorf Astoria Beijing. Book now for an unforgettable stay.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 593 reviews
Cleanliness: 9.38
Service: 9.88
Location: 10
Room Quality: 10
Amenities: 9.88
Value for Money: 9.88
Food and Beverage: 9.38
Overall Experience: 10
Y
yoneda • extended_group • jp
10
2026-06-27 • via Nuitee
D
Daniel • couple • us
9
2026-06-25 • via Nuitee
M
Meng Teck • family_with_children • sg
8
Excellent location and service. Shoutout to Castiel Mu who was most helpful in assisting us with recommendations and res
2026-06-22 • via Nuitee
H
Hannah • couple • gb
10
2026-06-19 • via Nuitee
J
Jasem • couple • ae
9
2026-06-17 • via Nuitee
H
HING CHUEN • couple • hk
6
Pros:

Good housekeeping. Spacious room

Cons:

Very bad view. Even I asked for a good view of the room when I checked in.

2026-06-17 • via Nuitee
H
Hung Yu • family_with_children • us
10
2026-06-17 • via Nuitee
D
Daniel Fazenda Freire • solo_traveller • br
9
2026-06-15 • via Nuitee
A
Adel • solo_traveller • ae
10
2026-06-13 • via Nuitee
A
aaronbeckord • Solo travel • Seattle, Washington
10
Luxurious hotel with friendly staff.
Pros:

Spectacular service in a truly 5 star hotel. I was greeted by Young at the front desk upon check in and she gave me a quick tour of the facilities including the spa downstairs & a Michelin stared restaurant upstairs. I arrived early in the day & my room was not quite ready so I enjoyed lunch. Later on Young sent me detailed tips & instructions on sights I had hoped to see on my first to Beijing helping everything go smooth. Sanda Bondari ended up being super helpful as well, downloading the DiDi app for me, much like Uber, so I could get EZ rides everywhere, including to the Great Wall & back. She is from Moldova, a small country in Europe that I have always wanted to visit so we had lots to chat about. Very friendly & professional staff at the Waldorf Astoria. The rooms, bar, dining are all top notch & the breakfast buffet is out of this world. Highly recommend this hotel for a stay in Beijing.

2026-06-11 • via Tripadvisor
S
Sangeetha_TK • Family • Kota Kinabalu, Kota Kinabalu District, West Coast Division, Sabah
8
Ok hotel.. luxury but a bit insensitive
Pros:

Luxury hotel but we had few incident that was not suppose to happen during a family holiday..

2026-06-08 • via Tripadvisor
D
Dina • couple • us
10
Enjoyed the stay !
Pros:

Everything about our stay was excellent, from the convenient location to the outstanding service and cleanliness. The rooms were comfortable and spotless, the breakfast was good, and the staff was always friendly and helpful. Although English was somewhat limited, the staff went above and beyond to assist us using translation apps. We would gladly stay here again.

Cons:

All was good

2026-06-08 • via Nuitee
S
Sangeetha • family_with_children • my
9
Amazing stay
Pros:

Location, cleanliness and staff were amazing.

Cons:

Nothing.. all was good

2026-06-06 • via Nuitee
A
ABDUL GADHAF • solo_traveller • in
8
2026-06-02 • via Nuitee
M
Meresina • extended_group • de
10
Pros:

Very good near to forbidden city

2026-06-02 • via Nuitee
P
Paloma • couple • es
9
A nice choice in Beijing
Pros:

The location of the hotel is very convenient, the room was so spacious and nice, the staff at the reception was very helpful

Cons:

In the bar area the food was okeish, nothing special, also some of the female servers were a bit all over the place

2026-06-01 • via Nuitee
L
labrinaloca • Couples
10
Stay at Waldorf Astoria Beijing
Pros:

Located in Beijing’s Dongcheng District, the Waldorf Astoria Beijing exceeded my expectations. There was a security checkpoint before reaching reception when we first arrived, which I found a bit unusual since it was not there for the rest of our stay. I assumed it may have been related to a world leader being in town that week.

Check-in went well, although our upgraded room was not quite ready upon arrival. While we waited, we stopped for drinks at Peacock Alley, the hotel’s bar, which was spacious and had attentive hostesses that made the experience enjoyable.

Once we got to our room, it was clean and felt both elevated and comfortable. The bed was very comfortable, and the robes were a nice touch of luxury that felt on brand for a Waldorf Astoria stay.

The daily breakfast buffet was by far the highlight of the experience. The hotel is also in a great location—walkable to so many shops and restaurants, and very easy to find.

2026-05-31 • via Tripadvisor
N
nai_natt • Friends getaway • Bangkok
10
Splendid Stay with Stellar Service (Mind the Maze!)
Pros:

We had a thoroughly delightful stay at the Waldorf Astoria Beijing. The location is absolutely spot-on, making our daily jaunts to the Forbidden City completely effortless. The breakfast spread was top-notch each morning, and both the gym and indoor swimming pool are excellent, well-maintained facilities.
The absolute highlight, however, was the impeccable service—most notably from Ms. Katerina, our personal concierge. She looked after us with the utmost care and sorted out an issue we encountered with absolute efficiency. She is a credit to the hotel!
Our only slight amusement was the guest hallways, which are rather dark and put one in mind of a bit of a maze 😆. That minor quirk aside, it was a first-class experience, and we shall certainly return.

2026-05-31 • via Tripadvisor
C
C3794MOdylanm • Family
10
Excellent option for Beijing
Pros:

Great location, very central and close to forbidden City. Very warm and friendly service. Amazing food at Chinese restaurant and breakfast buffet.

2026-05-31 • via Tripadvisor
G
Giovanni • couple • sa
9
Ottimo soggiorno!
Pros:

Struttura perfetta. Materasso e Jacuzzi eccezionali.

Cons:

Colazione da alzare di livello. Livello di inglese dello staff è insufficiente! Intrattenimento e livello del bar da migliorare.
Palestra / wellness da migliorare. Prezzo è alto per livello di servizi. A Beijing da Four Seasons ho trovato qualità poco sotto, a quasi metà del prezzo. Questa volta ho scelto Waldorf, altre volte potrebbe non avere un senso onestamente.

2026-05-31 • via Nuitee