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Facilities
Property facilities
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Free WiFi
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Swimming pool
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24-hour front desk
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Luggage storage
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Airport shuttle
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Sauna
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Dry cleaning
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Ski storage
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Babysitting/child services
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Airport shuttle (additional charge)
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Concierge service
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Wheelchair accessible
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Picnic area
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Spa/wellness center services
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Bicycle rental
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Fitness facilities
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ATM/banking
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Breakfast available (surcharge)
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Porter/bellhop
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Ski-in/ski-out access
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Full-service spa
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Internet access in public areas - high speed
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Smoke-free property
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Tours/ticket assistance
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Number of restaurants -
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24-hour business center
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Ski equipment rentals on site
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Ski lessons on site
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Downhill skiing on site
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Snowboarding on site
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Self parking (surcharge)
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Rooftop terrace
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Ski passes available
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Children's club (surcharge)
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Newspapers in lobby (surcharge)
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Water dispenser
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Housekeeping on request
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Property Description
Luxurious Spa and Wellness Amenities:
Indulge in rejuvenating massages, body treatments, and facials at the full-service spa. Enjoy the convenience of ski-in/ski-out access, a sauna, and a fitness center during your stay.
Dining Excellence and Refreshing Drinks:
Savor international cuisine at The Grill restaurant, grab a coffee at the cafe, or unwind with a drink at the bar/lounge. With 24-hour room service available, culinary delights are always at your fingertips.
Premium Services and Comfortable Accommodations:
Benefit from complimentary wireless internet, concierge assistance, and babysitting services. Relax in air-conditioned rooms with LCD TVs, rainfall showers, and designer toiletries. Highlight your stay with the availability of a 24-hour business center, airport shuttle, and self-parking options.
Ready to experience luxury and convenience at Novotel Resort & SPA Krasnaya Polyana Sochi? Book your stay now to enjoy a perfect blend of relaxation and adventure!
* If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
* Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
* Up to 6 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.
Property Policies
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General
Staff temperature checks are conducted regularly
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General
Property is cleaned with disinfectant
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General
Protective clothing is available to guests
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General
Professional property host/manager
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Pets
Pets allowed
Property policies
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General
Staff temperature checks are conducted regularly
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General
Property is cleaned with disinfectant
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General
Protective clothing is available to guests
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General
Professional property host/manager
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Pets
Pets allowed
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General
Contactless food service / room service is available
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General
Property confirms they are implementing enhanced cleaning measures
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General
Electrostatic spray is used for disinfection
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General
Contactless check-in is available
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General
Temperature checks are available to guests
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General
Contactless check-out is available
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General
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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General
Staff wears personal protective equipment
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General
Food service has been amended for enhanced safety
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General
No rollaway/extra beds available
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Social distancing measures are in place
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General
Guests are provided with free hand sanitizer
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General
Gloves are available to guests
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General
Property confirms they are implementing guest safety measures
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General
Cashless transactions are available
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General
Masks are available to guests
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General
Shield between guests and staff in main contact areas
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General
Reservation might be required for some facilities onsite
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General
Guest accommodation is sealed after cleaning
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