Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 238 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
瑜庭 • couple • tw
8
2026-03-05 • via Nuitee
彥輝 • solo_traveller • tw
10
2026-03-05 • via Nuitee
K
Keng Hao • couple • tw
10
2026-03-04 • via Nuitee
趙 • family_with_children • tw
9
Pros:

位置方便，去夜市跟吃包子都超方便！
人員服務親切，反應快速
有兒童遊戲區和電玩間超讚，下午茶跟宵夜（沒吃到超可惜）更是加分！！！

Cons:

剛入住時，房間有煙味，應該是浴室管道傳來的
跟櫃檯反應，馬上送空氣清淨機來，順利排除氣味的問題！

2026-03-04 • via Nuitee
Y
YUSHENG • couple • tw
8
Pros:

早餐

Cons:

房間較小，浴室清潔度有改善空間，插座太少

2026-03-03 • via Nuitee
惠玟 • couple • tw
10
2026-03-02 • via Nuitee
俊榮 • couple • tw
8
2026-03-01 • via Nuitee
鳳月 • couple • tw
8
2026-03-01 • via Nuitee
筱琦 • family_with_children • tw
8
2026-02-28 • via Nuitee
鴻九 • couple • tw
9
2026-02-28 • via Nuitee
S
Shelley • couple • tw
9
美好的住宿經驗
Pros:

房間設備，四個枕頭！早餐，下午茶和宵夜都不錯，服務好！有停車！

Cons:

冷氣無法調高溫度

2026-02-26 • via Nuitee
H
Huiling • extended_group • tw
9
Pros:

早餐豐盛

2026-02-25 • via Nuitee
C
CHENG • family_with_children • tw
9
2026-02-24 • via Nuitee
偉耀 • family_with_children • tw
8
2026-02-23 • via Nuitee
蕎希 • family_with_children • tw
8
2026-02-23 • via Nuitee
尤紋 • couple • tw
10
2026-02-22 • via Nuitee
B
Betty Sun • couple • tw
9
入住到離開都很喜歡下次還會再選阿思瑪
Pros:

服務人員友善親切
下午茶有提拉米蘇
宵夜的湯很好喝 料多誠意滿滿
房間乾淨無異味

Cons:

停車位有一點小

2026-02-22 • via Nuitee
G
Glenn • family_with_children • tw
10
Pros:

Friendly, professional staff, excellent location, great breakfast

2026-02-14 • via Nuitee
俊暘 • family_with_children • tw
10
2026-02-13 • via Nuitee
L
LI • family_with_children • tw
9
2026-02-13 • via Nuitee