Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
開元 • couple • tw
9
2026-07-09 • via Nuitee
連展慶 • family_with_children • tw
9
2026-07-08 • via Nuitee
國華 • couple • tw
8
2026-07-08 • via Nuitee
宗明 • solo_traveller • tw
8
Pros:

很舒適

2026-07-07 • via Nuitee
M
MEI I • solo_traveller • tw
9
住房寬敞舒適清潔，櫃檯服務親切值得推薦
Pros:

我們來自台北
距離上次來花蓮已經超過五年了
兩天內決定來花蓮是因為
2026花蓮夏戀嘉年華👍

飯店住宿乾淨寬敞舒適
櫃檯人員服務親切👍

日後如果再來花蓮
會希望在回訪入住
而且會推薦親友

Cons:

因為我們對花蓮10分陌生
會建議希望櫃檯服務
在客人入住時
可以大約口頭介紹
飯店附近的超商地點
或者有名小吃
例如公正包子等
這次我們在離開前才發現
原來公正包子離飯店這麼近
差點而錯過了

2026-07-06 • via Nuitee
幸枝 • solo_traveller • tw
10
2026-07-06 • via Nuitee
T
Tom • couple • tw
7
2026-07-04 • via Nuitee
F
fangjing • family_with_children • tw
10
整體真的很讚！未來有去花蓮，會再回訪
Pros:

CP值高！環境乾淨，服務接待人員親切有禮，浴室更是寬敞，淋浴泡澡都舒適。

Cons:

下午茶蛋糕，都風乾了～～若真的有意提供，就建議調整一下，增加飯店附加價值

2026-07-03 • via Nuitee
春和 • extended_group • tw
10
2026-07-03 • via Nuitee
洪 • solo_traveller • tw
8
2026-07-01 • via Nuitee
Y
YI HONG • family_with_children • tw
7
2026-07-01 • via Nuitee
謝 • family_with_children • tw
9
2026-06-27 • via Nuitee
紹賢 • solo_traveller • tw
9
2026-06-25 • via Nuitee
駱 • solo_traveller • tw
10
2026-06-25 • via Nuitee
彥融 • family_with_children • tw
10
2026-06-25 • via Nuitee
駱 • extended_group • tw
10
2026-06-24 • via Nuitee
Z
Ziad • couple • us
9
2026-06-24 • via Nuitee
宜玲 • family_with_children • tw
8
整體還可以
Pros:

早餐餐點蠻多樣
飯店走到東大門大概10分鐘很近
有附宵夜、下午茶
房間是舒適，床也整齊，房間離飲水機也很近
開車出去地點都很方便

Cons:

餐點口味見仁見智，對我普通@@
停車場下坡後,門口有點小，如果車子長可能要技巧一點
房間隔音真的有些不太好，隔壁家庭打電話聽得很清楚，以及天花板感覺有水流聲

2026-06-24 • via Nuitee
駱 • solo_traveller • tw
10
2026-06-24 • via Nuitee
紹賢 • solo_traveller • tw
9
2026-06-23 • via Nuitee