Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Location

Guest Reviews

8.8
Based on 414 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
M
MITSUHARU • couple • jp
8
2026-08-08 • via Nuitee
碧玲 • couple • tw
5
Pros:

床

Cons:

馬桶難用.

2026-08-08 • via Nuitee
H
HSIAOCHING • family_with_children • tw
9
極好 下次會再考慮這家
Pros:

有下午茶跟宵夜可以吃很棒

Cons:

沒有

2026-08-07 • via Nuitee
M
Meow • solo_traveller • tw
9
2026-08-07 • via Nuitee
重華 • solo_traveller • tw
10
2026-08-07 • via Nuitee
宜曄 • family_with_children • tw
10
會想再來
Pros:

服務人員服務態度很棒

Cons:

無

2026-08-06 • via Nuitee
L
Lin • solo_traveller • tw
8
2026-08-06 • via Nuitee
宜曄 • couple • tw
10
這次帶公婆一起入住，早餐真的很豐富全家人都很喜歡，房間也都乾淨整齊，下次如果再來還會選擇這裡呢！
Pros:

服務人員每位都很熱情、細心
從門口接待到櫃檯人員
還有餐廳的服務人員
每個都好細心跟用心喔

Cons:

無

2026-08-06 • via Nuitee
H
Hsiao Hua • extended_group • id
9
2026-08-05 • via Nuitee
R
Ruei-bin • family_with_children • tw
9
舒適乾淨，服務超棒，很推薦。
Pros:

地點便利，近市區，免費下午茶和宵夜。服務態度一級棒👍

Cons:

無

2026-08-05 • via Nuitee
B
Barbara • family_with_children • at
9
Pros:

sehr ruhige, tolle, große Zimmer, gutes Frühstück, tolle Lage, haben uns serh wohlgefühlt

2026-08-05 • via Nuitee
俞臻 • family_with_children • tw
8
Pros:

空間很大，有兒童遊戲室還有下午茶及宵夜

Cons:

停車的位置有一點恐怖以及位子有點小

2026-08-04 • via Nuitee
J
JackyChou • solo_traveller • tw
8
Pros:

飯店提供免費下午茶及宵夜，飯店距離東大夜市也不遠

Cons:

無

2026-08-04 • via Nuitee
K
Kuan • couple • tw
9
Pros:

近東大門，也鄰近買伴手禮的商店，附近巷弄也有很多餐飲，用走的就能到，非常方便

Cons:

床太軟，兩人睡ㄧ大床容易被晃動驚醒！

2026-08-03 • via Nuitee
T
Tsai • family_with_children • tw
10
2026-08-03 • via Nuitee
S
Sheng Huei • solo_traveller • tw
9
2026-08-03 • via Nuitee
P
Piggys • couple • tw
10
2026-08-02 • via Nuitee
靖軒 • extended_group • tw
7
2026-08-02 • via Nuitee
J
Joy • family_with_children • tw
9
在外遊玩一整天後，提供很棒的休息空間
Pros:

是花蓮飯店裡少數四人房型有加大雙人床又同時有浴缸的飯店，這次入住優雅四人房空間超級大還有沙發區

Cons:

停車位偏小，上下車開車門要很小心避免碰撞旁車
房內自然採光只有來自浴室，但又還好房間的燈光照明很充足

2026-08-02 • via Nuitee
I
I Wen • family_with_children • tw
9
2026-07-25 • via Nuitee