Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 334 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
游 • solo_traveller • tw
10
2026-05-09 • via Nuitee
L
Lisa • couple • de
7
Good for a short stay
Pros:

Very nice staff, free afternoon tea/snacks in the lobby until 7pm, loved the shower and toilet in the room. Also location close to ocean and night market.

Cons:

The rooms/furniture were quite outdated and would need an update. Breakfast could be improved. Many local dishes, few western options, some things were cold.

2026-05-09 • via Nuitee
T
Tahic • solo_traveller • tw
10
Pros:

很多細節都打掃的很乾淨，食物好吃，服務人員態度都很好

2026-05-08 • via Nuitee
C
Choon How, Jeffrey • extended_group • sg
9
2026-05-08 • via Nuitee
謝 • couple • tw
10
Pros:

隔音非常好，有停車位，早餐很豐富

Cons:

停車位有限，但是服務人員願意處理

2026-05-05 • via Nuitee
G
Gianfranco • solo_traveller • it
9
Pros:

Ottima posizione per girare Hualien, camere molto spaziose e pulite

Cons:

Il giardino/parcheggio incolto davanti all albergo

2026-05-04 • via Nuitee
K
Kang • family_with_children • tw
10
Pros:

親切服務 地點超方便 性價比高

2026-05-03 • via Nuitee
雅惠 • solo_traveller • tw
9
2026-05-01 • via Nuitee
全得 • solo_traveller • tw
9
2026-04-30 • via Nuitee
健容 • solo_traveller • tw
9
2026-04-26 • via Nuitee
L
liu • couple • tw
8
2026-04-26 • via Nuitee
H
Hsin-Hsuan • solo_traveller • tw
8
2026-04-25 • via Nuitee
林 • solo_traveller • tw
10
2026-04-25 • via Nuitee
Y
Yu Chuan • solo_traveller • tw
8
2026-04-24 • via Nuitee
慶生 • solo_traveller • tw
7
2026-04-21 • via Nuitee
R
Roselyne et Jean • solo_traveller • fr
10
Pros:

Vraiment un bel hôtel avec une chambre spacieuse propre tout confort. Du café, thé crackers et pâtisseries à disposition gratuitement toute l'après-midi jusqu'à 19h. Le soir une soupe également gratuite de 21h à 22h30. Et pour finir un petit déjeuner buffet excellent. L'emplacement est à côté du night market, d'une belle promenade sur la corniche et à proximité des arrêts de bus pour toutes les destinations.

2026-04-21 • via Nuitee
明衡 • couple • tw
10
2026-04-18 • via Nuitee
M
Mikhail • family_with_children • th
10
Pros:

Everything was perfect! Spacious clean room, staff is amazing, thank you so much!

Cons:

Nothing

2026-04-17 • via Nuitee
C
Chun-hei • couple • tw
9
2026-04-17 • via Nuitee
S
Sanny 01 • solo_traveller • tw
10
2026-04-15 • via Nuitee