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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Fitness facilities
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Health club
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Concierge service
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Wheelchair accessible
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Picnic area
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Elevator
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Fitness facilities
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Conference space
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Golfing nearby
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Free breakfast
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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Full-service spa
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Internet access in public areas - high speed
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Smoke-free property
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Wedding services
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Tours/ticket assistance
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Wheelchair accessible parking
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Conference center
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Snack bar/deli
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Access to nearby outdoor pool
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Free self parking
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Computer station
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Beach towels
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Free full breakfast
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Ballroom
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Banquet hall
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Handrails in stairways
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Lifeguard on site
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Well-lit path to entrance
Review Highlights
Categories
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Property Description
Escape to paradise at Radisson Cartagena Ocean Pavillion Hotel, where luxury meets coastal charm.
Indulgent Spa Experiences
Relax and rejuvenate at our full-service spa, offering tailored massages, body treatments, and refreshing facials. Your wellness retreat awaits!
Culinary Delights
Savor the flavors of the Caribbean at Palenques restaurant or enjoy a drink at one of our three vibrant bars. Plus, start your day with a complimentary full breakfast served daily.
Ideal for Events
With over 11,000 square feet of flexible conference space and a 24-hour business center, we are perfect for both meetings and special occasions. Take advantage of our convenient airport shuttle service and free self-parking.
Book your unforgettable stay today and experience the best of Cartagena!
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 7:30 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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General
Cashless transactions are available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
General
Cashless transactions are available
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
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Covid
Property does not offer onsite COVID-19 testing
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
La atención del personal.
El mantenimiento de la piscina no fue seguro para mi hija, estar nadando con cables de las lamparas sueltos dentro de la piscina mientras los niños se bañan no es seguro.
Los borde de la escalera de la piscina desportillados mi hija de corto.
Ubicacion, compensaron la noche q no pudimos dormir con un taxi gratis al aeropuerto
el baño estaba sin funcionar y no pudimos dormir una noche ya que sonaba muy duro, y el de mi cuñada tenia gotera
En las habitaciones puedes descansar sin escuchar el molesto ruidos de los aviones.
El desayuno es muy malo, poco variado y la fruta poco fresca. Servían lo que les quedaba del día anterior y lo sé porque el almuerzo del día anterior sirvieron unos sandwiches y eran los mismos del día siguiente.
El servicio y el acceso al mar
En las habitaciones la vista no es al mar. Todo el tiempo se ve el edificio del frente
Un servicio muy atento y amable de todos sus empleados
Toda la instalación es muy bonita, el jacuzzi arriba espectacular
Un poco el aire acondicionado, parece ya está programado no lo pudimos dejar más frío...
La playa super cerca, traslúcida y bajo oleaje, seguridad, rico desayuno.
El colchón se nota viejo, te hundes, necesita cambio. De resto súper, repito a pesar del colchón.
Me gustó todo. La amabilidad del personal, la limpieza de las instalaciones, El bufet del desayuno muy variado. El.servicio de habitaciones excelente.
Todo fueron facilidades.
La calidad de.la.comida también es muy buena y los cócteles deliciosos.
Nada que reseñar. La experiencia fue excelente.
La cama y almohadas que deliciaaa
Las habitaciones no tienen ventilación natural
El cuarto muy cómodo, las camas y almohadas d primera. Las instalaciones muy buenas
El ambiente del área de desayuno no es nada cálida ni bonita,pueden mejorar y hacer del sitio más agradable
Everything was excellent. The staff was very attentive and friendly, the location right in front of the beach was perfect, and the balcony offered spectacular sunset views. The room was comfortable, clean, and made my stay very enjoyable.
Nothing. Everything met or exceeded my expectations.
casi siempre celebramos nuestros cumpleaños con mi esposa en el radison y siempre el hotel se acuerda con un detalle, excelente desayuno, volveremos siempre
los jacuzis de la terraza ya necesitan un buen mantenimiento
Ubicación, instalaciones, servicio
Desayuno en el buffet es servido por personal, lo que es incómodo
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