Hyatt Place Amsterdam Airport

Hotels
•
Hyatt Place
8.6 (10756 reviews)
Rijnlanderweg 800 , Hoofddorp , NL
+31 20 542 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Close to airport
Clean and comfortable rooms
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
8.06
Some cleanliness issues mentioned, such as a dirty couch in room 324.
Service
7.53
Significant dissatisfaction with service, particularly regarding responsiveness and empathy during a food order situation.
Location
9.57
Convenient location close to the airport, positively noted in multiple reviews.
Room Quality
9.02
Rooms are clean and comfortable, though temperature control was an issue in one instance.
Amenities
9.05
Standard amenities, with some positive feedback about the shuttle service.
Value for Money
8.51
Mixed feelings on value; charges for early check-in received some criticism.
Food and Beverage
8.06
Breakfast variety was noted as needing improvement and specific service issues with food orders.
Overall Experience
9.03
Overall mixed experiences, with some high points but significant negatives in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:27

Property Description

Convenient Location
Hyatt Place Amsterdam Airport, just 5 minutes from Schiphol Airport, offers a Stay Fit Fitness Center, 24/7 front desk, and a relaxing terrace.

Modern Amenities
Enjoy free WiFi, non-smoking rooms with cozy seating areas, TV, and tea/coffee facilities. The hotel also provides a complimentary airport shuttle and a delicious breakfast at the Gallery.

Dining and Recreation
Savor a diverse menu for lunch and dinner at the Gallery, grab drinks and snacks at The Bar and The Market, open around the clock. Don't miss out on exploring nearby attractions like Hoofddorp and the vibrant city of Amsterdam. Book now for an unforgettable stay!

Important information:

The restaurant is open for breakfast, lunch and dinner.

Pets are welcome at the hotel.

Please note that the non‑refundable pet fee is EUR 50 per stay for stays of 1 to 6 nights, and from 7 nights onward, an additional non‑refundable EUR 100 cleaning fee applies.

Please note that a maximum of 2 pets is allowed.

Please note that the maximum capacity per room is 3 guests in total.

Please note that other terms and conditions may apply for group bookings. Bathroom type subject to request and availability.

Please note that the shuttle service is not available from 11:00 to 13:00 from the property and from the airport at 11:15 and 13:15.

The airport shuttle service operates on a schedule between 06:45 and 23:15 and departs from stops A9–A13.

From the hotel to the airport, the shuttle includes a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 10756 reviews
Cleanliness: 8.06
Service: 7.53
Location: 9.57
Room Quality: 9.02
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 9.03
J
Jian • couple • de
1
not worth choosing this Hotel
Pros:

This stay was extremely disappointing. In my opinion, the service and facilities fell far short of what I would expect from a Hyatt hotel.

The breakfast selection was very limited, and the sausages had an unpleasant smell. Paying extra for a breakfast of this quality was simply not worth it.

The staff were cold and unfriendly. Apart from one young man at reception who showed some willingness to help, my interactions with the staff were unpleasant. At times, I was spoken to in a reprimanding tone. I was also told that photography and filming were prohibited throughout the hotel.

The airport shuttle arrangements were disappointing as well. I was told that the shuttle only collected guests from the airport, while the return trip required an additional payment. Paying for the transfer was not the problem; not receiving a receipt after payment was.

I paid with a company bank card. When our accounting department later needed the receipt, I contacted the hotel again, only to be told that they could not find any record of the payment. How can a card payment not be traced? Why could they not provide a receipt? This issue remains unresolved.

During my stay of several nights, the room was not cleaned at all. It felt more like a basic guesthouse than a Hyatt hotel.

This cold, basic hotel is simply not worth choosing when other hotels are available at the same price. Courteous service, room cleaning and a receipt for a payment are basic expectations. My experience fell well below those expectations.

Cons:

Dit verblijf was bijzonder teleurstellend. Naar mijn mening bleven de service en de voorzieningen ver achter bij wat je van een Hyatt-hotel mag verwachten.

De keuze bij het ontbijt was zeer beperkt en de worstjes hadden een onaangename geur. Extra betalen voor een ontbijt van deze kwaliteit was het absoluut niet waard.

Het personeel was afstandelijk en onvriendelijk. Behalve één jonge medewerker bij de receptie, die nog enige bereidheid toonde om te helpen, heb ik de omgang met het personeel als onaangenaam ervaren. Soms werd ik op een bestraffende toon aangesproken. Ook kreeg ik te horen dat fotograferen en filmen in het hele hotel verboden waren.

Ook het vervoer naar de luchthaven viel tegen. Volgens het hotel haalde de shuttlebus alleen gasten op van de luchthaven. Voor de terugrit moest apart worden betaald. Die kosten waren op zich geen probleem; het probleem was dat ik na betaling geen betalingsbewijs ontving.

Ik heb met een zakelijke bankpas betaald. Toen onze boekhouding later het betalingsbewijs nodig had, nam ik opnieuw contact op met het hotel. Tot mijn verbazing kreeg ik te horen dat er geen registratie van de betaling te vinden was. Hoe kan een pinbetaling niet terug te vinden zijn? Waarom kon het hotel geen betalingsbewijs verstrekken? Dit probleem is nog steeds niet opgelost.

Tijdens mijn verblijf van meerdere nachten werd de kamer helemaal niet schoongemaakt. Het voelde eerder als een eenvoudig pension dan als een Hyatt-hotel.

Dit kille, sobere hotel is het simpelweg niet waard als je voor hetzelfde geld elders kunt verblijven. Beleefde service, een schone kamer en een betalingsbewijs zijn basisverwachtingen. Mijn ervaring bleef daar ver bij achter.

2026-10-31 • via Nuitee
A
AriRs • solo_traveller • gb
10
Pros:

Everything was perfect. My best choice for Amsterdam connections and quick visits.

Cons:

Nothing

2026-10-31 • via Nuitee
R
Renate • family_with_children • nl
7
Prima voor een nachtje
Pros:

Dichtbij Schiphol

Cons:

Geen Nederlands , ontbijt minimalistisch, avondeten was redelijk

2026-10-31 • via Nuitee
J
juliana • couple • us
10
Pros:

Excellent location

2026-10-31 • via Nuitee
M
Moha • family_with_children • fr
7
2026-10-31 • via Nuitee
P
Peter • family_with_children • de
9
Gutes Flughafenhotel
Pros:

Gutes Hotel am Airport, Stadt dennoch gut erreichbar

2026-10-31 • via Nuitee
V
Violeta • couple • br
8
Funcionários muito simpáticos, confortável, shuttle para aeroporto ótimo.
Pros:

Confortável.

Cons:

Poderia ter pasta de dentes, touca de banho, pequenas coisas que ajudam o viajante.

2026-10-31 • via Nuitee
R
Rachel • couple • um
8
2026-10-30 • via Nuitee
C
Chrisleine Iara Sarda • family_with_children • br
6
Bem aquém do esperado
Pros:

Foi a cama

Cons:

Nós colocaram em um quarto PCD, não tinha BOX, não tinha tampa no vaso sanitário, estava com criança pequena, não foi legal. A televisão ultrapassada, não consegui conectar nos canais.

2026-10-30 • via Nuitee
K
Ken • couple • fr
7
Cons:

Les chambres ne sont pas faites tous les jours.
L’aspirateur devait être en panne.
Le restaurant est à éviter. Il y a bien meilleur et moins cher pas loin.

2026-10-30 • via Nuitee
Πηγή • solo_traveller • de
8
2026-10-30 • via Nuitee
A
Angélique • family_with_children • fr
10
2026-10-29 • via Nuitee
D
Diana • family_with_children • co
5
2026-10-28 • via Nuitee
I
Ida • family_with_children • gb
8
2026-10-28 • via Nuitee
F
Flavio • family_with_children • hr
9
Pros:

Jako komotan shuttle od aerodroma do hotela i natrag! Ljubazno osoblje, dobre upute. Doručak OK. Nemam primjedbe

Cons:

Nemam primjedbe. Sve je bilo OK.

2026-10-28 • via Nuitee
P
PILL WON • extended_group • kr
9
Pros:

데스크 직원이 친절해서 행복했습니다.
아침 식사도 매우 좋았습니다.
호텔 룸이 매우 깨끗하였습니다.

Cons:

없습니다

2026-10-28 • via Nuitee
C
Cristian • solo_traveller • pl
9
2026-10-28 • via Nuitee
I
Isha-Tyanny • couple • nl
7
Great overnightstay
Pros:

The common area’s felt very cozy and nice. The room was a standard hotel room loved the heated flooring.

Cons:

Breakfast was a less diverse than expected but still good

2026-10-27 • via Nuitee
R
Raija • solo_traveller • fi
9
Täytti tarpeeni hyvin
Pros:

HYVÄ

Cons:

Suppea pääruokavalikoima listalla illlallisella

2026-10-27 • via Nuitee
A
Anna • family_with_children • ch
9
Würde ich wieder buchen.
Pros:

Grosses Zimmer, hoher Komfort, bequeme Betten, grosses Badezimmer, nettes Personal, geputzt wird alle 2 Tage, ist völlig ok.
Guter Kiosk mit Essen, Wasser immer verfügbar.
Fitnessraum ist auch super.

Cons:

Die Unterkunft ist weit weg von der Stadt, muss man sich bewusst sein, dann alles gut.
Zu Fuss dauert es bis zur nächsten Haltestelle ca. 10 Min, es gibt in der Strasse einige Hotels, die näher an der Busstation liegen würden.

2026-10-27 • via Nuitee