The Westin Wilmington

Hotels
Westin
8.8 (197 reviews)
818 Shipyard Drive , Wilmington , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and neat property
Helpful and friendly staff
Delicious food
Cons:
Poor room quality
Thin walls and noise issues

Categories

Cleanliness
8.76
The landscapes and property were neat and clean.
Service
9.23
Staff were very helpful and friendly.
Location
9.27
Good location for a wedding event.
Room Quality
7.72
Issues with the bed and noise from neighbors.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
9.26
Restaurant was delicious.
Overall Experience
8.73
General satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:26

Property Description

Luxurious Amenities
Experience a stay of luxury at The Westin Wilmington with its heated indoor pool and well-equipped fitness centre. Each room is furnished with an iPod dock, flat-screen cable TV, and a comfortable seating area for ultimate relaxation.

Convenient Location
Situated in the vibrant Riverfront District, just steps away from the Chase Center on the Riverfront, our hotel offers easy access to nearby attractions and entertainment options.

Exceptional Dining and Entertainment
Indulge in a culinary delight at the on-site restaurant or explore nearby dining options like the renowned Iron Hill Brewery & Restaurant. With a 24-hour reception and versatile meeting facilities, The Westin Wilmington caters to all your needs seamlessly.

Book now for a memorable stay at The Westin Wilmington and elevate your travel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 197 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
K
Kimberly extended_group us
10
2026-02-14 via Nuitee
K
Kristyna couple us
6
2026-01-29 via Nuitee
H
HAILEY family_with_children us
10
very welcoming, clean and comfortable
Pros:

The staff was beyond helpful and accommodating, I made a mistake on our reservation and noticed it last minute. They were able to fix my mistake and make sure that we had a great weekend. This place is great!

Cons:

I do not have any complaints

2026-01-22 via Nuitee
D
Dwayne couple us
9
2026-01-19 via Nuitee
D
Dunn couple us
10
2026-01-19 via Nuitee
J
Jaclyn family_with_children us
9
Pros:

The staff was super helpful and everything was clean

Cons:

No microwave in room

2026-01-19 via Nuitee
S
Stephanie family_with_children us
10
Pros:

Excellent !!!

Cons:

I liked everything!!

2026-01-03 via Nuitee
F
felix family_with_children us
9
2025-12-12 via Nuitee
J
Juan Diego family_with_children us
10
Un buen lugar, buena ubicación y sobre todo buen trato!
Pros:

El personal fue muy amable y las instalaciones están limpias, seguras y cómodas, en general muy bien.

Cons:

Quizás le falta alguna remodelación en los baños

2025-10-16 via Nuitee
T
Thomas extended_group us
10
2025-10-05 via Nuitee
F
Faith partner
8
Pros:

Staff was friendly, room was clean, bed was comfortable. The hotel itself needs some updating especially the breakfast area.

2025-10-05 via Nuitee
M
Mary
10
Pros:

The landscaping was well done and the property was neat and clean.

2025-09-13 via Nuitee
M
Michelle couple us
8
2025-09-01 via Nuitee
K
Kathleen family
6
Pros:

The only problem is the bed was the worst bed I’ve ever tried to sleep on! Also walls were very thin. We heard the couple next door!

2025-08-24 via Nuitee
L
Latoya couple us
8
Beautiful location, great breakfast!
2025-08-04 via Nuitee
P
Pareshbhai
10
Pros:

Attitude of the receptionist at counter was kind of weird

2025-08-03 via Nuitee
J
Joshua family
10
Pros:

Restaurant was delicious, staff were very helpful and friendly.

2025-08-01 via Nuitee
C
Chester couple us
10
Just want I needed for our wedding. Amanda is a great server btw!
Pros:

Great location and wonderful staff!

2025-07-28 via Nuitee
J
Jamal family
10
Pros:

Great service throughout the length of our stay.

2025-07-25 via Nuitee
M
Marty solo_traveller us
7
2025-07-19 via Nuitee