Real Palace

Η πισίνα φανταστική, το σέρβις στο χώρο του ξενοδοχείου και η εξυπηρέτηση όλων.

L’accueil est exceptionnel.

✨ Ένα 3ήμερο ρεπό δεν θα μπορούσε να αξιοποιηθεί καλύτερα! Με το "φιλαράκι μου" τον άντρα μου, και τον γιο μας, ζήσαμε μοναδικές στιγμές σε έναν πραγματικά παραδεισένιο τόπο. Γεμίσαμε όμορφες εικόνες, χαμόγελα, ξεγνοιασιά και δημιουργήσαμε ακόμα περισσότερες οικογενειακές αναμνήσεις που θα μας συντροφεύουν για πάντα. Η φιλοξενία των ανθρώπων ήταν υπέροχη και σίγουρα είναι ένας προορισμός που θα επισκεφτούμε ξανά! ❤️👨‍👩‍👦🌴☀️
#ΟικογενειακέςΣτιγμές #FamilyTime #WeekendGetaway #Τριήμερο #Διακοπές #FamilyTrip #Ευτυχία #ΌμορφεςΑναμνήσεις #TravelMoments #Παράδεισος #Καλοκαίρι #LoveMyFamily #QualityTime #Ελλάδα #ΞανάΣύντομα#Real Palace#Πραγματικό Παλάτι

Literie confortable belle piscine et beau jardin très bon accueil du patron restaurant très correct

Really enjoyed this hotel. Room was lovely much nicer than we expected. 3 beds and a nice balcony with a little kitchen area.
Bathroom did however get very wet with each shower but not really an issue.
Location was good a little walk to get anywhere but it didnt bother us.
Plenty of sunbeds around the pool.
Free WiFi throughout was an added bonus.
Overall a really good experience

Would not recommend. The bar staff are incredibly rude and verbly attacked me and my partner. Constantly went on about how women are a “desire” and how my partner was weak for only chasing one desire and not being a cheater. There were multiple extra charges that kept being added on. The bar man tried to start a physical fight with us one night. Rooms were never cleaned, kept asking for fresh towels and toilet rolls and all requests got ignored. One night we were told to leave the bar and to never come back (this is a bit hard seen as the bar is the main way in and out of the hotel). When we finally had enough and went to check out early to stay in another hotel we got chased on a motorbike with the owner claiming we had an unpaid tab and he’d contacted the police and sent our passports to passport control! Everytime we ordered something we paid on the spot apart from once when we was told it was on the house we paid the money anyways and he said he would apparently “cancel” the police. Had a much better experience in my second hotel I would avoid this one at all costs it’s quite pricey in the bar anyways and you can tell they makr up whatever price they want to charge in their head.
Also had some money go missing on this trip and after reading the other reviews heavily starting to suspect it was the bar staff that took that too.
The bar man speaks about women as though they were items or sex toys despite him being married he just claims thats what a woman’s purpose is.
Also they advertise the air con as being free it isn’t you have to pay €75 for the week for it on top of a deposit and tax as soon as you arrive.
If you speak to any of them as well or go on the website they will try to claim the hotel is “5 minute” walk to the city centre, and another 5 to the beach. It’s 15 minuites to the centre and 30 to the beach the hotel is in the middle of nowhere.

Lovely as always was out in may with my son had a great time, rooms cleaned daily, Beautiful new bathrooms. All staff was so good to my son couldn’t do enough for us, didn’t need aircon as it wasn’t that warm at night, I was self catering this time as my son has additional needs and doesn’t eat very well but dora the cook was fantastic and made him what he liked so can’t thanks them enough for that, will be returning in July thanks manos and Costa another great holiday

We arrived on 7th May 2026 late and was met with a lovely man called manos who checked us in. He led us to a ground floor apartment which had 1 bedroom with 2 beds and 2 single beds in small kitchen area
Apartment had air con, we didn't use it as was there in may.
€70 tourist tax for the two weeks
We kept the room on, on the last day and it was €30 to 6pm.
Kitchen
2 ring cooker, 4 mugs, 2 half pint glasses, cutlery ( only 1 fork, no sharp knife for cutting) 2 large salad bowls, no bowls for soup or cereal, 1 frying pan and one large pot, fridge and small freezer. no egg slice or big spoon, no microwave no toaster
Balcony had one table and four chairs
Bathroom
was lovely and clean, no shampoo, body wash or hand wash supplied - everytime you had a shower though, the whole bathroom was covered in water as shower glass didn't contain it to the shower

After arriving late we headed back out thought we would have a beer before bed and met costas on the bar who was chatty and friendly, while having a beer manos came and gave us a bowl of peanuts to enjoy with the beer, great personal touch ( never got another bowl in the 2 weeks we were there lol)

Breakfast
We were half board and on 1st morning we went for breakfast, sausages, bacon, fried eggs, scrambled eggs and bacon was in a buffet tray which was sat a while at a low heat, sausages and bacon wasn't to our taste and eggs were black
There was two 2 slice toasters, bananas, apples, Greek yogurt, baps, cheese, tomato, cucumber, cereal, honey, orange juice, water tea and coffee.
We didn't eat a lot and on way out the owner manos said to us if there's anything we want tomoz for breakfast just ask and they would make it which was lovely
You need the radio on at breakfast it's so quiet
Evening meal
We didn't realise there was no buffet or you couldn't choose your evening meal,( actually really disappointing as we paid to upgrade to half board before we came) we sat down and was presented with a tuna salad which looked beautiful but myself or my partner don't eat tuna or any fish so had to send back, the main was pork gyros which we didn't fancy pork and explained, manos came out and said what about chicken gyros we said yes, dish came out just chicken meat on sliced potatoes ( no onions or tomato) separate plate of tzatziki sauce and pitta bread cut into triangles, there was a lot of food each. Dessert was melon and strawberries, yet other guests got cake before the melon and strawberries and then two shots after meal, we didn't.
I'll be honest the whole 2 weeks was us always thinkin ' Wonder what's on for dinner tonight' cause there's things we don't like and you feel bad saying no, personally I think you should never come on a holiday and be made eat what's given you, we've worked hard all year for a holiday and you want to eat what you fancy, so why not choose every night off the bar menu they have? This is one of the things to let this hotel down is the lack of food choice.
Cleaners
Cleaners seemed to not want to properly clean our apartment, they knocked most days it was like a mother and daughter doin the cleaning, mother always spoke, daughter not so much seemed to have an attitude, they left a towel and toilet roll at times, bed got changed once in the 2 weeks, they left the sheet and top duvet folded so we had to make it! floor brushed and mopped twice in two weeks.
Pool
The pool area has large comfy sunbeds and blue sun loungers, maybe 4 of them all have an umbrella available though.
The pool has a shallow and a deep end with steps in.

In the two weeks the hotel is lovely, a 10/15min walk into the town, a shop at the bottom of the road to get some bits and bottled water. Staff are lovely and friendly.

Having a set menu is the let down totally in this hotel, we noticed when ppl paid for a breakfast they got proper English sauages and proper English bacon and hash browns! Not the mush we got in a Luke warm buffet tray, also on chattin to regular holiday makers they said that the buffet breakfast and set meals is because it's in may and it's to accommodate the other foreign nationals as in their words they would eat anything
We are actually totally annoyed paying for half board! ( as we didn't fancy what was being served the food was cooked beautifully and the two ladies cooking at night was lovely) breakfast we ate honey and toast for 2 weeks and a glass of juice and when on holiday we like to eat what we want not what wer given.

We would stay again as it was a lovely hotel but we wouldn't be going half board

4th time here . I would not go anywhere else if I am in Crete. This hotel is the best hotel in Maila, Family run hotel, who cannot to enough to help you . Rooms are lovely and clean... Food very good at hotel and overall experience is amazing... Looking forward to coming back in September

Rooms were nice, but very cold. Not as far from the city as it looks on maps.
Not ideal for a couples getaway. Bartender very keen on serving and talking to male customers, but not the female ones because they “talk too much”. My boyfriend had fun, but I would definitely not come back.
Owner however is very sweet.

The owner is so nice and laid back, we had a great time here!

The staff was very nice. The cleaning lady came almost every day. The bed was very comfortable. 😊

Les équipements de l'hôtel ( piscine au soleil en octobre)