Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Room sizes may be small
Limited breakfast options for some

Categories

Cleanliness
8.75
Clean and well-maintained, but a few remarks on specific cleanliness issues.
Service
9.75
Staff is highly praised and attentive, indicating excellent service.
Location
9.25
Great location near the river and city attractions, with many positive mentions.
Room Quality
8.25
Rooms are cozy but some find them small for the price.
Amenities
9.25
Variety of rooms and lodges, with good amenities and a nice outdoor area.
Value for Money
8.75
Good value, but some opinions suggest improvements are needed in breakfast options.
Food and Beverage
8.75
Good breakfast options, though a few suggestions for more variety were noted.
Overall Experience
9.25
Overall positive experience with many customers expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Riverside Retreat with Diverse Accommodations

Luxurious Amenities for a Comfortable Stay

From flat-screen TVs to private balconies, each room at Hôtel Quai des Pontis is designed for your comfort. Enjoy free Wi-Fi, refrigerator, and microwave in every accommodation type. Need a quick bite? Request a dinner tray anytime.

Leisure and Convenience at Your Doorstep

Take a dip in the swimming pool, explore the city on a bike rented from the hotel, or enjoy free private parking. Just a short walk from Cognac's center, our riverside hotel offers both relaxation and convenience.

Ready to experience the charm of Cognac from the banks of the Charente River? Book your stay at Hôtel Quai des Pontis now.

Important information:

Reception opening hours:

Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00

Please contact the hotel in advance if you plan to arrive outside these hours.

Pets are allowed in the rooms on the ground floor at an extra cost of EUR 15 per day.
Please let us know if you are traveling with a pet.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOD

Location

Guest Reviews

9
Based on 906 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
C
Christopher • solo_traveller • gb
10
Excellent stop on route travelling through France.
Pros:

Its location and the hotel setting is fantastic.

The rooms are comfortable and it is the third time we have stayed here on our route home from the UK to Spain.

There are wonderful restaurants nearby and lovely walks along the river.

If you get a room that overlooks the garden you could think you were somewhere more tropical.

Cons:

We had no complaints at all.

2026-08-21 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pros:

Great location if you want to explore Cognac for a couple of days.
The staff were very friendly and the breakfast, both at the buffet and in the room, was amazing.

Cons:

Sadly the beds were not the most comfortable.

2026-08-21 • via Nuitee
M
MariaMichela • solo_traveller • it
8
Pros:

Struttura con tutti i comfort

2026-08-18 • via Nuitee
J
Julie • family_with_children • fr
10
Super!
Pros:

Superbe étape dans la nature + ville et avec piscine

Cons:

Plus de jeux d’enfants seraient bien

2026-08-18 • via Nuitee
S
sebastien • family_with_children • be
9
Très bel établissement et très bonne situation géographique.
Pros:

Les chambres sont très agréables. L'accès direct au jardin et à une petite terrasse privative est top. Le petit déjeuné est suffisant, pas mal de choix. Le parking est sécurisé, ce qui est un plus lors d'une étape de voyage (véhicule chargé).

Cons:

Un petit plus, ce serait la présence d'un plan de la ville de Cognac avec les centres d'intérêts, idée de pouvoir cibler rapidement une balade en soirée.

2026-08-17 • via Nuitee
R
Rachel • solo_traveller • fr
10
Pros:

Très bon rapport qualité prix, l'endroit est très agréable, avec la possibilité de plonger au choix dans la Charente ou la piscine. Très bon petit déj.

2026-08-17 • via Nuitee
L
Les • solo_traveller • gb
10
Beautifully quirky hotel for a wonderful stay!
Pros:

A beautifully quirky hotel, set by the river in Cognac. Very comfortable room with great AC (which was very welcome as temperature was 39°). Short walk to the village with some lovely restaurants. Spacious secure carpark (free of charge) and lovely breakfast.

Cons:

Nothing!

2026-08-16 • via Nuitee
S
Sabine • extended_group • de
10
2026-08-16 • via Nuitee
C
CELINE • family_with_children • fr
9
2026-08-16 • via Nuitee
S
Silvia • couple • de
9
Entspannte Tage in toller Umgebung
Pros:

Sehr schöne Anlage zum wohlfühlen ☀️sehr gutes Frühstück,schöner Garten Zentrale Lage

Cons:

Man konnte die Terrassen Tür nicht auflassen,eine Moskitonetz Tür wäre die Lösung

2026-08-16 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-08-16 • via Nuitee
X
Xabier • couple • es
10
2026-08-15 • via Nuitee
E
Eva • family_with_children • es
8
2026-08-15 • via Nuitee
L
Louise • family_with_children • gb
10
2026-08-15 • via Nuitee
C
Christophe • couple • fr
7
Superbe
Pros:

petit déjeuné bien,
personnel parfait,

Cons:

Salle de bain un peu petite pour le lavabo et l'espace autour

2026-08-14 • via Nuitee
N
Nathalie • couple • fr
10
Pros:

Hôtel de charme avec des chambres confortables munies de climatisation ! Petit déjeuner magnifique avec une cuisine maison ! Super endroit 👌 avec un restaurant très agréable juste à côté donnant sur la Charente ! Une soirée étape au top 👌

Cons:

La taille de la piscine 😞

2026-08-14 • via Nuitee
H
Herve • couple • fr
10
Belle étape
Pros:

La localisation à côté du centre de Cognac
Le confort de la chambre
Le petit déjeuner de bonne qualité avec des produits maison

Cons:

Rien

2026-08-13 • via Nuitee
G
Gisela • solo_traveller • pt
9
Pros:

Wonderfull hotel, it was a nice surprise, we were just going to stay a few nights to visit Cognac and end up staying more nights and use the hotel as base to visit the all the region. Beautiful location by the river with a nice garden and a small but very pleasant pool. The staff really try to make your stay as pleasant as possible, the rooms and cabins are very cosy and confortable.

Cons:

The breakfast could be served untill a litle later, 9h30am its was a litle early for our vacation wake up hours🙂 but this is just a personal preference, the breakfast itself it was very nice with good variety and quality products.

2026-08-13 • via Nuitee
W
Wencke • solo_traveller • nl
8
Pros:

Comfortable room, excellent location close to the town centre. The (small) swimming pool was a plus!

Cons:

Nothing.

2026-08-13 • via Nuitee
R
rozenn • family_with_children • fr
8
Pros:

Beauté du lieu

Cons:

Petit déjeuner trop cher pour une famille

2026-08-12 • via Nuitee