Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Room sizes may be small
Limited breakfast options for some

Categories

Cleanliness
8.75
Clean and well-maintained, but a few remarks on specific cleanliness issues.
Service
9.75
Staff is highly praised and attentive, indicating excellent service.
Location
9.25
Great location near the river and city attractions, with many positive mentions.
Room Quality
8.25
Rooms are cozy but some find them small for the price.
Amenities
9.25
Variety of rooms and lodges, with good amenities and a nice outdoor area.
Value for Money
8.75
Good value, but some opinions suggest improvements are needed in breakfast options.
Food and Beverage
8.75
Good breakfast options, though a few suggestions for more variety were noted.
Overall Experience
9.25
Overall positive experience with many customers expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Riverside Retreat with Diverse Accommodations

Luxurious Amenities for a Comfortable Stay

From flat-screen TVs to private balconies, each room at Hôtel Quai des Pontis is designed for your comfort. Enjoy free Wi-Fi, refrigerator, and microwave in every accommodation type. Need a quick bite? Request a dinner tray anytime.

Leisure and Convenience at Your Doorstep

Take a dip in the swimming pool, explore the city on a bike rented from the hotel, or enjoy free private parking. Just a short walk from Cognac's center, our riverside hotel offers both relaxation and convenience.

Ready to experience the charm of Cognac from the banks of the Charente River? Book your stay at Hôtel Quai des Pontis now.

Important information:

Reception opening hours:

Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00

Please contact the hotel in advance if you plan to arrive outside these hours.

Pets are allowed in the rooms on the ground floor at an extra cost of EUR 15 per day.
Please let us know if you are traveling with a pet.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOD

Location

Guest Reviews

9
Based on 927 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
C
Caroline • couple • ie
9
2026-09-12 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Perfect location, beautiful room, staff professional and friendly, really good breakfast with lots of choice.

2026-09-11 • via Nuitee
M
Myckael • solo_traveller • fr
7
Pros:

Emplacement
Propreté
Petit déjeuner

Cons:

Douche (fuite, matériel cassé)
Toilettes (cassé)
Évier (bouché)

2026-09-10 • via Nuitee
O
Olga • couple • il
10
Pros:

Неймовірна територія, дуже гарна кімната, смачний сніданок - повернулася б знову

2026-09-08 • via Nuitee
N
nadia • solo_traveller • fr
10
2026-09-08 • via Nuitee
A
Agnes • couple • de
9
2026-09-08 • via Nuitee
S
Sally • couple • gb
9
2026-09-08 • via Nuitee
C
Cedric • family_with_children • fr
10
2026-09-08 • via Nuitee
D
Davet • solo_traveller • gb
10
2026-09-07 • via Nuitee
J
Jacqueline • couple • fr
10
2026-09-06 • via Nuitee
J
John • solo_traveller • gb
9
2026-09-03 • via Nuitee
A
Adela • extended_group • nl
9
2026-09-02 • via Nuitee
M
Miroslav • family_with_children • fr
9
Pros:

L’emplacement exceptionnel et le super petit déjeuner.

2026-09-02 • via Nuitee
J
Juan Enrique • family_with_children • es
7
Hotel bueno, muy bonito y espacioso, pero le falta insonorización para un descanso completo.
Pros:

El hotel está en un entorno muy bonito, se ve que anteriormente era algún otro tipo de establecimiento y lo ha remodelado con gusto. Está chulo, tiene espacios verdes y amplios.

Cons:

La habitación que nos dieron, la 1, es muy húmeda, nos comentó el chico de recepción, muy amable por cierto, que tuvieron problemas de inundaciones, quizás fuera por eso, nuestra sensación es que la misma ubicación de la habitación hace que sea oscura y húmeda. Por otro lado, creo que no están muy bien insonorizadas, se podría mejorar en ello, si que teníamos una boda ese finde de semana y los propios huéspedes estaban mas a fiesta que a descansar, pero aún así la insonorización de las mismas es muy justa y se escucha casi todo, si tienes huéspedes considerados no tendrás problemas, si tienes huéspedes que gritan, ríen o cierran mas fuerte una puerta pues te enterarás de todo.

2026-09-02 • via Nuitee
J
JONATHAN • couple • fr
7
Good location
Pros:

Location and parking

Cons:

Wi-Fi is very poor
Not the best quality rooms for the cost

2026-09-01 • via Nuitee
J
Julia • family_with_children • fr
10
2026-09-01 • via Nuitee
C
Cecile • solo_traveller • fr
10
Pros:

L'accueil était parfait, chambre très agréable ainsi que l'environnement propice au repos, nous reviendrons très certainement

2026-08-31 • via Nuitee
C
CORINNE • couple • fr
10
Pros:

Emplacement, idéal, lieu sympathique, chambre avec vue jardin au top… On reviendra !

2026-08-31 • via Nuitee
V
Veerle • family_with_children • be
10
Hier willen we zeker nog terugkomen!
Pros:

Prachtige locatie. Vlak bij het water, zwembad, heel mooie tuin. Rustig gelegen.
Supermooie kamer. Wij hadden een zeer ruime vierpersoonskamer met grote badkamer, apart toilet,...

Cons:

We hadden nog willen blijven, maar de volgende nacht was volzet! Toch bedankt aan de vriendelijke dame aan de receptie die mee naar een oplossing probeerde te zoeken.

2026-08-27 • via Nuitee
C
Christian • couple • fr
9
2026-08-26 • via Nuitee