Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Room sizes may be small
Limited breakfast options for some

Categories

Cleanliness
8.75
Clean and well-maintained, but a few remarks on specific cleanliness issues.
Service
9.75
Staff is highly praised and attentive, indicating excellent service.
Location
9.25
Great location near the river and city attractions, with many positive mentions.
Room Quality
8.25
Rooms are cozy but some find them small for the price.
Amenities
9.25
Variety of rooms and lodges, with good amenities and a nice outdoor area.
Value for Money
8.75
Good value, but some opinions suggest improvements are needed in breakfast options.
Food and Beverage
8.75
Good breakfast options, though a few suggestions for more variety were noted.
Overall Experience
9.25
Overall positive experience with many customers expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Riverside Retreat with Diverse Accommodations

Luxurious Amenities for a Comfortable Stay

From flat-screen TVs to private balconies, each room at Hôtel Quai des Pontis is designed for your comfort. Enjoy free Wi-Fi, refrigerator, and microwave in every accommodation type. Need a quick bite? Request a dinner tray anytime.

Leisure and Convenience at Your Doorstep

Take a dip in the swimming pool, explore the city on a bike rented from the hotel, or enjoy free private parking. Just a short walk from Cognac's center, our riverside hotel offers both relaxation and convenience.

Ready to experience the charm of Cognac from the banks of the Charente River? Book your stay at Hôtel Quai des Pontis now.

Important information:

Reception opening hours:

Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00

Please contact the hotel in advance if you plan to arrive outside these hours.

Pets are allowed in the rooms on the ground floor at an extra cost of EUR 15 per day.
Please let us know if you are traveling with a pet.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 814 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
D
Dalmais • family_with_children • fr
10
Magnifique hôtel dans un environnement enchanteur.
Pros:

Le petit déjeuner était remarquable, vraiment excellent. Très varié tant dans les plats salés (oeufs durs, jambon, quiche lorraine que dans les plats sucrés.

Cons:

Le check out : nous étions pressés et avions réglé la chambre, il s’agissait juste de rendre la clé. La dame de l’accueil n’a pas apprécié que je dépose la clé et dise que tout était déjà payé… alors qu’elle s’occupait de clients qui allaient régler leur chambre.

2026-05-04 • via Nuitee
R
Rémy • solo_traveller • fr
10
2026-05-04 • via Nuitee
J
Jessica • couple • fr
10
Se séjour est à refaire très bien
Pros:

Le personnel agréable serviable et à l’écoute très bien accueilli

2026-05-03 • via Nuitee
S
Sébastien • family_with_children • es
10
las cabañas cerca del río un encanto
2026-05-03 • via Nuitee
N
Nick • couple • us
9
Highly recommend, we extended our stay how nice it was.
Pros:

Awesome. Big cabin. Pool. Trampoline even! Right by river. Friendly staff. Very cool place. No taxis were available on May 1st, so the OWNER drove us to the train station himself.

Cons:

Wifi was not good. Everything else, wonderful.

2026-05-02 • via Nuitee
R
Robert • couple • gb
8
2026-04-30 • via Nuitee
F
Fabrice • solo_traveller • fr
9
Pros:

L Emplacement, le cadre les lodges tout etait vraiment bien

Cons:

Rien

2026-04-27 • via Nuitee
B
Bruno • solo_traveller • fr
10
Pros:

Tout, j’y vais dès que l’occasion se présente…
Le personnel est très agréable en plus…

2026-04-24 • via Nuitee
B
BBleme • couple • fr
8
Pros:

Le lieu est incroyable, c est une ancienne usine réhabilité en hôtel avec des chambres des longes, des roulottes.
Le lieux est très paisible au bord de la rivière

2026-04-12 • via Nuitee
A
Andrew • couple • gb
7
Comfortable
Pros:

Location

Cons:

The cabin Zen was dated and cramped

2026-04-02 • via Nuitee
A
ALD • family_with_children • fr
10
superbe et personnel adorable
Pros:

super séjour personnel très agréable

2026-04-02 • via Nuitee
V
Vanessa • family_with_children • fr
9
2026-03-30 • via Nuitee
J
joel • couple • fr
9
Endroit agréable et bien situé au sein de cognac, je recommande
Pros:

Le calme du logement et l’environnement ainsi que les espaces collectifs

Cons:

Un bémol pour la literie trop ferme pour nous

2026-03-29 • via Nuitee
P
Pierre • couple • fr
6
Correct, cela ne m’empêchera pas de revenir quand même
Pros:

Le cadre était top au bord de la Charente. Les restaurants proche et les maisons de Cognac aussi.

Cons:

Des insectes dans la chambres grosses araignée, punaise, mouche un peut surprenant. Petit déjeuné limité ou du moins pas suivi par le personnel du matin.

2026-03-26 • via Nuitee
J
joelle • solo_traveller • fr
9
2026-03-26 • via Nuitee
C
Christine • couple • gb
10
Pros:

Very peaceful loved it

Cons:

Nothing. All good

2026-03-23 • via Nuitee
D
Danielle • couple • fr
10
2026-03-21 • via Nuitee
J
John • couple • pt
6
Great location but the cabin was disappointing.
Pros:

Location was fantastic and perfect for our dog.

Cons:

Thought the cabin was bigger than it actually was and a little shabby.

2026-03-18 • via Nuitee
T
Todor • extended_group • bg
9
2026-03-16 • via Nuitee
A
Alexa • couple • fr
10
2026-03-08 • via Nuitee