Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Room sizes may be small
Limited breakfast options for some

Categories

Cleanliness
8.75
Clean and well-maintained, but a few remarks on specific cleanliness issues.
Service
9.75
Staff is highly praised and attentive, indicating excellent service.
Location
9.25
Great location near the river and city attractions, with many positive mentions.
Room Quality
8.25
Rooms are cozy but some find them small for the price.
Amenities
9.25
Variety of rooms and lodges, with good amenities and a nice outdoor area.
Value for Money
8.75
Good value, but some opinions suggest improvements are needed in breakfast options.
Food and Beverage
8.75
Good breakfast options, though a few suggestions for more variety were noted.
Overall Experience
9.25
Overall positive experience with many customers expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Riverside Retreat with Diverse Accommodations

Luxurious Amenities for a Comfortable Stay

From flat-screen TVs to private balconies, each room at Hôtel Quai des Pontis is designed for your comfort. Enjoy free Wi-Fi, refrigerator, and microwave in every accommodation type. Need a quick bite? Request a dinner tray anytime.

Leisure and Convenience at Your Doorstep

Take a dip in the swimming pool, explore the city on a bike rented from the hotel, or enjoy free private parking. Just a short walk from Cognac's center, our riverside hotel offers both relaxation and convenience.

Ready to experience the charm of Cognac from the banks of the Charente River? Book your stay at Hôtel Quai des Pontis now.

Important information:

Reception opening hours:

Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00

Please contact the hotel in advance if you plan to arrive outside these hours.

Pets are allowed in the rooms on the ground floor at an extra cost of EUR 15 per day.
Please let us know if you are traveling with a pet.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 792 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
J
joelle • solo_traveller • fr
9
2026-03-26 • via Nuitee
P
Pierre • couple • fr
6
Correct, cela ne m’empêchera pas de revenir quand même
Pros:

Le cadre était top au bord de la Charente. Les restaurants proche et les maisons de Cognac aussi.

Cons:

Des insectes dans la chambres grosses araignée, punaise, mouche un peut surprenant. Petit déjeuné limité ou du moins pas suivi par le personnel du matin.

2026-03-26 • via Nuitee
C
Christine • couple • gb
10
Pros:

Very peaceful loved it

Cons:

Nothing. All good

2026-03-23 • via Nuitee
D
Danielle • couple • fr
10
2026-03-21 • via Nuitee
J
John • couple • pt
6
Great location but the cabin was disappointing.
Pros:

Location was fantastic and perfect for our dog.

Cons:

Thought the cabin was bigger than it actually was and a little shabby.

2026-03-18 • via Nuitee
T
Todor • extended_group • bg
9
2026-03-16 • via Nuitee
A
Alexa • couple • fr
10
2026-03-08 • via Nuitee
E
Eloïse • solo_traveller • fr
10
2026-03-06 • via Nuitee
M
Mélanie • solo_traveller • fr
10
Un très bel établissement que j’ai plaisir à retrouver
Pros:

La gentillesse du personnel
Le confort et le calme de l’établissement

Cons:

Rien

2026-03-05 • via Nuitee
G
guillaume • couple • fr
10
2026-03-04 • via Nuitee
K
kevin • couple • gb
10
Definitely booking again
Pros:

Staff great , very knowledgeable and helpful ,dog friendly room with grounds to match , excellent food

2026-02-27 • via Nuitee
L
laura • couple • fr
10
Pros:

Tout.. logement, emplacement
Et personnelles au top, du gentillesse profonde

2026-02-12 • via Nuitee
B
Bruno • solo_traveller • br
5
Endroit sympa en tant normal mais cette fois ci pas de chance
Pros:

Café da manhã

Cons:

Moquette déjà bien ancienne dans cette chambre et pas particulièrement propre

2026-02-12 • via Nuitee
A
Angélique • couple • fr
10
2026-01-25 • via Nuitee
C
Christine • couple • fr
10
Accueil très chaleureux par un personnel qualifié, dans in hotel de charme très atypique.
Pros:

Emplacement exceptionnel en bord de Charente et au cœur de la ville.

2026-01-21 • via Nuitee
D
DANILO • couple • fr
8
Très bien
Pros:

Emplacement super et parc magnifique au bord de la Charente j’essaierai une roulotte ou une cabane la prochaine fois

2026-01-19 • via Nuitee
A
ALESSANDRO • couple • it
9
2026-01-19 • via Nuitee
G
Gabriel • extended_group • fr
9
2026-01-19 • via Nuitee
F
Freeq • couple • nl
9
Prima ontvangst, hulp bij het zoeken naar een restaurant
Pros:

Prima, ruim voldoende

Cons:

Niets

2026-01-19 • via Nuitee
H
Helene • couple • gb
9
Pros:

Beautiful location and grounds. There was a wedding I. One half of the gardens but we had our own gardens and no noise disturbance whatsoever ever. A one minute walk into Cognac and two excellent restaurants less than a minute with river views.
We were in the main houses The room was very comfortable, big bed and coffee making facilities.
Beautiful bar / breakfast area overlooking the garden.

2026-01-19 • via Nuitee