DoubleTree by Hilton Amsterdam - NDSM Wharf

Hotels
•
Doubletree by Hilton
8.5 (3863 reviews)
Ndsm - Plein 28 , Amsterdam , NL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with beautiful views
Clean and comfortable rooms
Cons:
Issues with cleanliness
Noise from neighbors
Heating problems in rooms

Categories

Cleanliness
7.83
There were complaints about the cleanliness, specifically mentions of dirt in elevators and unclean rooms.
Service
9.3
Multiple reviews praised the friendly and helpful staff.
Location
9.34
Guests highlighted the great locations and beautiful views, making it a strong positive aspect.
Room Quality
7.29
Some reviews mentioned issues such as room size and heating not working properly.
Amenities
8.32
Amenities were generally appreciated, with some mentions of issues like pillows.
Value for Money
8.28
Reviews stated that the hotel offered good value for money considering its location and services.
Food and Beverage
8.83
Breakfast and dining options were noted positively.
Overall Experience
8.8
Guests were mostly satisfied with their stays and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Waterfront Views and Street Art Interiors
Experience modern accommodation with stunning waterfront views or unique street art interior at DoubleTree by Hilton Amsterdam - NDSM Wharf. Each room is equipped with luxurious amenities like LED TV, Nespresso coffee machine, and walk-in rain shower, ensuring a comfortable stay.

Delicious Dining Options
Indulge in a daily breakfast buffet with a variety of warm and cold choices, and savor local and international cuisine for lunch and dinner at the hotel's restaurant. Don't forget to unwind at the bar with a refreshing drink after a day of exploring the city.

Convenient Location and Cultural Attractions
Located just a 10-minute ferry ride from Central Station, this 4-star boutique hotel provides easy access to Dam Square and NSDM dock known for its cultural activities. Perfect for travelers interested in festivals, street art, and city walks.

Book your stay at DoubleTree by Hilton Amsterdam - NDSM Wharf for a memorable experience in Amsterdam North.

Important information:

Please note that guests are required to show the credit card used to make the booking upon arrival.

We kindly ask you to be aware that in the vicinity of our hotel festivals and other events may take place. Get in touch with us directly if you need more informationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Accessibility

Total Disability Score: 61.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 3863 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
N
Neeraj • solo_traveller • in
6
2026-09-18 • via Nuitee
E
esther • solo_traveller • nl
8
Prima
Pros:

Uitzicht met de grote ramen

Cons:

Betalen vr t parkeren

2026-09-14 • via Nuitee
J
Jorge • couple • mx
10
Pros:

New clean view

Cons:

Nothing

2026-09-13 • via Nuitee
J
Jamie • couple • gb
10
Brilliant stay in Amsterdam absolutely loved the views from
Pros:

Absolutely stunning, clean. Brilliant location

Cons:

Some of the staff wasn’t as nice as others

2026-09-12 • via Nuitee
M
Matteo • solo_traveller • it
5
2026-09-11 • via Nuitee
P
Peter • couple • nl
8
2026-09-11 • via Nuitee
P
Pietro • family_with_children • it
8
2026-09-11 • via Nuitee
M
Marloes • solo_traveller • nl
8
2026-09-10 • via Nuitee
J
Jef • family_with_children • be
10
2026-09-10 • via Nuitee
D
Dino • couple • fr
9
Outstanding welcome by reception staff professional and friendly
Pros:

Location , design and room type

2026-09-10 • via Nuitee
לינדה • solo_traveller • il
9
Pros:

קרוב לשירותי מעבורת,המעבורת בחינם ,ניתן להגיע למרכז העיר בקלות

Cons:

חדרים קטנים

2026-09-08 • via Nuitee
J
Jolanda • couple • nl
9
2026-09-08 • via Nuitee
P
Paige • couple • gb
1
Terrible, avoiding
Pros:

Nothing

Cons:

Everything the staff need customer service training

2026-09-07 • via Nuitee
O
Oleksandr • couple • ua
7
Good in general. Convenient transport connection. Be prepared for a bad soundproof.
Pros:

We came here with my wife for 2 nights. In general we've enjoyed our stay as we did not expect too much from this hotel. Location is in some kind of a sleeping/industrial region of Amsterdam, but pretty close to Central Railway Station. Free of charge ferry brings you there in 7 minutes, with sailings every 15 minutes during day and once in half an hour at night.
We did not asked for a good view room, but got actually a room in 2nd floor with a partial view to the channel.
Breakfast was very good, as in any Hilton hotels. Bed is comfortable. Bathroom is small, but in general it was pretty conveinent.

Cons:

Negative:
1. Price was higher, when we tried to change a dates for 2 days later (still within the middle of the week). However 2-3 days before our check-in, booking,com infromed about price decrease for 123 euro down! we've choosen prepayment and was not able to cancel our booking/price. However feel ourselve quite foolished due to this. When arroived in the hotel. reception girl said that it is fully booked and there is no price declrease... But we know it ois not true. As we've got 100 euro compensation from booking for price decrease. When asked, we've got replied that there is no discount, no upgrade of the room possibilities. Ok, we can live with it. But bevare when book, check prices just before the check in dates and try to get booking with possibility to cancel it for free and get a new room at lower price.

2. during rain or wind a very big window is shaking and making a scarry sounds. AC was seems working on sort of economical mode, so it was pretty high humidity in the room and air quality is not the best,.And if you open a window it became noisy and even more high humidity. Perhaps because the weather during our stay was almost every day rainy.

3. Another huge problem is a soundproff, or should we say its absence... Problem is that building is made of concrete cement and so bathrooms are forming sort of a huge cement tonnel throughout all the floors. Sanitary pipes inside of it as well as all the communications channels in the building seems are made of a plastic and so during night and especially in the morning hours, when you are in bed, you enjoy a contemporary conceptual noise concert, including flashing water, falling down from upper floors with someone's shit. It wasn't too much enjoing. Sorry, being a happy pearents of 5 kids, we're more a fan of a piece and silence during night and morning... if you know what iI mean...

2026-09-07 • via Nuitee
P
Paige • couple • gb
1
Avoid
Pros:

Awful

Cons:

Overpriced and charged us triple

2026-09-07 • via Nuitee
P
petrus • extended_group • nl
3
badkamer was slecht en extra onverwachte extra kosten
Cons:

de douche in kamer waar wij hebben geslapen deed het amper, ook konden we amper op de toilet zitten omdat de badkamer heel on lochies was ingericht ! ik heb hiervoor voor 2 nachten 500 euro betaald... ook moest ik meer dan 50 euro bij betalen voor een parkeer plek...

2026-09-07 • via Nuitee
E
Erik • solo_traveller • nl
9
2026-09-05 • via Nuitee
J
jehanzeb • solo_traveller • gb
10
Pros:

Brilliant

2026-09-04 • via Nuitee
H
H J • solo_traveller • nl
9
Prima
Pros:

Locatie is prima, mooie industriele omgeving.
Met de pont ben je zo in het centrum

2026-09-04 • via Nuitee
J
Janice • solo_traveller • gb
9
Excellent hotel for a solo traveller as I felt safe in area.
Pros:

Very friendly staff, good choice at breakfast and very comfortable bed.

Cons:

Nothing.

2026-09-04 • via Nuitee