DoubleTree by Hilton Amsterdam - NDSM Wharf

Hotels
Doubletree by Hilton
8.5 (3631 reviews)
Ndsm - Plein 28 , Amsterdam , nl

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with beautiful views
Clean and comfortable rooms
Cons:
Issues with cleanliness
Noise from neighbors
Heating problems in rooms

Categories

Cleanliness
7.83
There were complaints about the cleanliness, specifically mentions of dirt in elevators and unclean rooms.
Service
9.3
Multiple reviews praised the friendly and helpful staff.
Location
9.34
Guests highlighted the great locations and beautiful views, making it a strong positive aspect.
Room Quality
7.29
Some reviews mentioned issues such as room size and heating not working properly.
Amenities
8.32
Amenities were generally appreciated, with some mentions of issues like pillows.
Value for Money
8.28
Reviews stated that the hotel offered good value for money considering its location and services.
Food and Beverage
8.83
Breakfast and dining options were noted positively.
Overall Experience
8.8
Guests were mostly satisfied with their stays and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Waterfront Views and Street Art Interiors
Experience modern accommodation with stunning waterfront views or unique street art interior at DoubleTree by Hilton Amsterdam - NDSM Wharf. Each room is equipped with luxurious amenities like LED TV, Nespresso coffee machine, and walk-in rain shower, ensuring a comfortable stay.

Delicious Dining Options
Indulge in a daily breakfast buffet with a variety of warm and cold choices, and savor local and international cuisine for lunch and dinner at the hotel's restaurant. Don't forget to unwind at the bar with a refreshing drink after a day of exploring the city.

Convenient Location and Cultural Attractions
Located just a 10-minute ferry ride from Central Station, this 4-star boutique hotel provides easy access to Dam Square and NSDM dock known for its cultural activities. Perfect for travelers interested in festivals, street art, and city walks.

Book your stay at DoubleTree by Hilton Amsterdam - NDSM Wharf for a memorable experience in Amsterdam North.

Important information:

Please note that guests are required to show the credit card used to make the booking upon arrival.

We kindly ask you to be aware that in the vicinity of our hotel festivals and other events may take place. Get in touch with us directly if you need more informationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 61.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 3631 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
J
Jenny solo_traveller gb
10
Loved it!! Will be back 👍🙌🙏
Pros:

Great location, fantastic room & view, comfy bed, quiet & calming.

Cons:

Nothing!

2026-05-01 via Nuitee
B
Bart couple nl
8
Top, behalve dus een simpel verzoek dat niet is ingewilligd maar wel beloofd
Pros:

Locatie

Cons:

Heb gevraagd om het 3de bed te verwijderen/op te vouwen. Toegezegd door frontoffice, maar niet gedaan

2026-05-01 via Nuitee
M
Mykhailo couple ua
10
2026-05-01 via Nuitee
A
Adem extended_group tr
5
Kesinlikle tavsiye etmiyorum
Pros:

Sıradan bir otel begenilecek bir tarafı yok

Cons:

Booking’den kahvaltı dahil rezerve etmemize rağmen ve buna göre ödeme yapmamıza rağmen bizden tekrardan kahvaltı ücreti alındı dolandırmak hiç hoş değil

2026-05-01 via Nuitee
S
Sylvie solo_traveller be
8
Chouette séjour
Pros:

L'emplacement est top. La vue de la chambre est magnifique.
Un parking est disponible. Le petit déjeuner est bien.

Cons:

Il y a du bruit de soufflerie dans la chambre.
Il ne fait pas super chaud dans la chambre et même très froid dans la salle de bain (nous y sommes allés en février)
Le lit d'appoint n'est pas confort
Il n'y avait pas d'essuie pour la 3eme personne.
Difficultés pour le parking (nous ne savions pas comment y accéder et idem pour en sortir)

2026-04-30 via Nuitee
Y
Yolanda couple nl
8
2026-04-30 via Nuitee
M
Mohamed solo_traveller nl
9
2026-04-30 via Nuitee
B
Bernadette couple be
9
2026-04-28 via Nuitee
D
Daria couple nl
10
2026-04-28 via Nuitee
H
Huseyin solo_traveller cy
10
Pros:

Konumu, personelin ilgisi, temizliği mükemmel

2026-04-27 via Nuitee
L
Leanne couple ca
10
Pros:

At first I was concerned as we seemed to be in the middle of nowhere not close to main square
Once we settled in we realized it was perfect spot
There are 5-6 restaurants in a row beside the hotel
A bakery
A grocery store
A free ferry that takes you in 5 minutes to central station that is in the heart of Amsterdam
Plus quieter area so worked out great
Easy access to catch the train to airport
I would recommend the hotel and location

Cons:

Nothing really

2026-04-27 via Nuitee
A
ABDULLAH couple tr
6
Gece sokakta kalırsanız tercih edilecek bir otel
Pros:

Aracı park edebileceğim otopark alanlarının yakın oluşu

Cons:

Odanın boyutu, hiç dinmeyen su sesi

2026-04-27 via Nuitee
O
Oleh couple nl
8
2026-04-27 via Nuitee
T
T.G.M. solo_traveller nl
7
kort maar krachtig
2026-04-26 via Nuitee
A
Azahim Ali couple lk
8
2026-04-25 via Nuitee
E
E family_with_children nl
7
Op zich prima onderkomen op centrale locatie vanwege veerpont, wel wat aan de prijs voor wat je krijgt (wsch.afhankelijk
Pros:

Mooi uitzicht op de kamer en nette ruime badkamer. Er kom een raam op vakstand dat waarderen we zeer voor frisse lucht itt volledig afhankelijk van klimaatbeheersing. Engels sprekende dame in ontbijtzaal is een unieke combinatie van vriendelijk en adequaat (behulpzaam en efficiënt).

Cons:

Als we iets moeten noemen: Wat kledinghaakjes aan de muur welkom voor jassen vanwege weinig kastruimte. Parkeren onnodig duur gezien niet overdekt en op niet onbewaakt open veldje. Bij in en uitrijden steeds aanbellen voor de hefboom is wat klantonvriendelijk.

2026-04-25 via Nuitee
M
Martijn solo_traveller nl
10
Fijn!
Pros:

Het personeel en de kamers. Alles schoon en iedereen even vriendelijk.

Cons:

Als er al iets op aan te merken valt dan us het wellicht de locatie. Je moet een stukje met de pont en zeker na het uitgaan in het centrum kan dat wat oncomfortabel zijn. Tegelijkertijd is de prijs voor een kamer redelijker vergeleken met een kamer in het centrum.

2026-04-25 via Nuitee
M
Muzzammil solo_traveller us
7
2026-04-24 via Nuitee
S
Shadeka family_with_children us
10
Very cool
Pros:

Location. But very hard to get uber

Cons:

Hard to get taxi or uber

2026-04-24 via Nuitee
J
Josê solo_traveller nl
10
Een tevreden hotel gast
Pros:

Bij binnenkomst werden we hartelijk ontvangen en ook gewezen op kortingen als je membership werd van het Hilton , alles werd ook duidelijk uitgelegd , over de wifi en het kaartje voor de lift en de kamer , e kamers zagen erg netjes en verzorgt uit , mooie muurschilderingen ,nette badkamer met een grote regen douch heerlijk , de roomservice is er ook
Fantastische nachtrust gehad door het heerlijke bed , hij is wel hoog ,maar ik ben klein ,dus dat was iets klimmen hihi
Echt een aanrader ook voor meedere dagen , je kan ook ontbijt erbij nemen en avond eten.

Cons:

Dat je niet zoveel keus had bij de roomservice alleen pizza,s wel verschillende en dat je 9,50 moest betalen ,dat hebben wij niet gedaan

2026-04-23 via Nuitee