BANKS Antwerp

Hotels
•
Carlton Hotel Collection
8 (2242 reviews)
Steenhouwersvest 55 , Antwerp , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2242 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
B
biggelaar • solo_traveller • nl
6
2026-05-02 • via Nuitee
D
Derrick • couple • us
10
Short but sweet
Pros:

The front desk worker Muns and victor were fantastic. She was so kind and welcoming

Cons:

Location

2026-05-02 • via Nuitee
J
Jill • couple • nl
8
Fijn
Pros:

De ligging en de prijs

Cons:

Niks op aan te merken

2026-05-01 • via Nuitee
M
Mary • couple • gb
10
Perfect in every way .
Pros:

It was bright, welcoming, friendly, and though there was a problem with getting the room ready we were offered an upgrade rather than wait longer.

Cons:

Everything. We have recommended it to friends , especially wonderful is the aperitif hours with cava and snacks.

2026-05-01 • via Nuitee
G
Gino • family_with_children • nl
7
Comfortabel en fantastische locatie.
Pros:

De locatie en het behulpzame personeel

Cons:

Licht in de eerste kamer was stuk. Wel goed opgelost door een andere kamer ter beschikking te stellen.

2026-05-01 • via Nuitee
M
monique • couple • nl
6
Prima
Pros:

Locatie

Cons:

Kamer met sauna geboekt kregen we niet tv werkte niet viel ook niet op te lossen op dat moment

2026-05-01 • via Nuitee
B
Bernard • couple • be
9
2026-04-30 • via Nuitee
E
evelin • couple • it
10
Buono!
Pros:

Vicino al centro è pulito personale veloce e professionale

2026-04-29 • via Nuitee
N
nicholas • family_with_children • ca
10
Pros:

Pleasant and smooth check in. Quickly handled a concern we had with our room and upgraded us. Wonderful lobby area, comfortably decorated with an outside patio. Wonderful front desk staff. Very convenient location.

2026-04-29 • via Nuitee
R
R. • extended_group • nl
5
Pros:

de locatie is prima, vriendelijk personeel en goed ontbijt. Kamers zijn gewoon erg klein

Cons:

De kamers zijn erg klein, ik kreeg een update dat is gewoon een lachertje.

2026-04-29 • via Nuitee
C
Claudio • solo_traveller • be
6
cool mais besoin d'updates
Pros:

- localisation
- style de l'hotel

Cons:

- pas de minibar
- pas assez de prises électriques
- toilettes minuscules
- chambre et equipement datés
- ascenseur
- pas d'après shampoing

2026-04-28 • via Nuitee
B
Bob • solo_traveller • nl
9
Pros:

Het was zoals gewoonlijk weer prima.

2026-04-28 • via Nuitee
S
Susan • couple • gb
7
We loved the location and opted for Executive room with terrace and sauna but disappointed with room & terrace clean
Pros:

Location and friendly staff

Cons:

Cleanliness, breakfast choices and value for money

2026-04-27 • via Nuitee
M
Martijn • couple • nl
6
2026-04-27 • via Nuitee
L
Leonie • couple • nl
8
2026-04-27 • via Nuitee
D
DIRK • couple • be
7
Alles was aanwezig maar het was zeer basic.
Pros:

Het glaasje cava ‘s avonds was in prijs inbegrepen .
Eenvoudig maar lekker ontbijt.

Cons:

Gordijn hing los .
Brandbeveiliging hing los.
Geen stopcontact in badkamer.

2026-04-27 • via Nuitee
M
MARIA LUISA • couple • es
3
Sucia la habitación
Pros:

La ubicación

Cons:

Estaba muy sucia la habitación, lo dije y no había nadie de limpieza
La habitación es muy pequeña y apenas tiene luz.

2026-04-27 • via Nuitee
S
Sonya • solo_traveller • nl
7
Pros:

De locatie is top. Had wel van te voren willen weten dat er gebouwd werd

Cons:

Dat ik een kamer aan de achterkant had met zicht op een bouwput.
De bouwvakkers begonnen vroeg op maandagochtend

2026-04-26 • via Nuitee
D
DiddePib • couple • fr
9
Hôtel super pratique, propre pour visiter Anvers
2026-04-25 • via Nuitee
B
Barbara • family_with_children • nl
8
2026-04-25 • via Nuitee