BANKS Antwerp

Hotels
Carlton Hotel Collection
8 (2175 reviews)
Steenhouwersvest 55 , Antwerp , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2175 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
R
R.H.T. couple nl
9
Fijn relaxed hotel
Pros:

Hond mee kan

Cons:

Tv niet werkte en koffie apparaat

2026-03-07 via Nuitee
G
Guillaume family_with_children be
8
2026-03-07 via Nuitee
L
luc couple be
9
Pros:

het aperitief moment is een groot pluspunt

2026-03-01 via Nuitee
M
Marjan couple be
9
2026-03-01 via Nuitee
H
Hanneke family_with_children nl
8
Pros:

Sfeer in het hotel en de locatie, midden in kunst en mode kwartier

Cons:

Bedden waren zacht maar wat smal

2026-02-28 via Nuitee
V
Viola family_with_children nl
9
Super nice hotel at excellent occasion
Pros:

Very nice hotel, excellent location for activities around the city

Cons:

Nothing. It was all good. They serve aperitivo every day which is complementary “food & drinks” for guests. Really nice. The food turned out to be nuts and olives, but still a super nice gesture

2026-02-28 via Nuitee
F
Fabián couple es
10
Pros:

Aperitivo

2026-02-28 via Nuitee
N
Nadia family_with_children be
9
2026-02-27 via Nuitee
R
Rutger couple be
5
Pros:

Aperitivo

Cons:

De ruimte in de kamer en de bedden

2026-02-26 via Nuitee
B
Beathe solo_traveller no
8
2026-02-24 via Nuitee
M
Marina couple be
8
2026-02-24 via Nuitee
T
Tamara couple nl
6
Locatie was top, maar zou het hotel niet meer boeken
Pros:

De apperativo van 17:00 tot 19:00 uur. De ligging van het hotel, midden in het centrum

Cons:

De kamer was erg klein voor het geld wat we betaalde. Weinig sfeer op de kamer. Vieze gordijnen. De kamer was erg vochtig. De kussens te hoog. Geen opbergruimte. Geen plek bij het ontbijt. Werd niet aangevuld bij het ontbijt. Personeel was niet vriendelijk.

2026-02-23 via Nuitee
C
Carolien couple nl
8
Kleine kamer op toplocatie
Pros:

De locatie

Cons:

Kamer is erg klein

2026-02-23 via Nuitee
T
t couple nl
9
Fijn hotel voor een stedentrip!
Pros:

De ligging, parkeergarage op loopafstand, kleine maar prima kamer.

Cons:

Was wel wat gehorig

2026-02-23 via Nuitee
K
Katharina couple be
8
Goed, betaalbaar in het centrum van Antwerpen.
Pros:

Locatie en vriendelijk personeel

Cons:

Open badkamer in de kamer. Die glazen wand hoefde niet echt.

2026-02-22 via Nuitee
T
tim couple nl
10
Perfect
Pros:

Ligging in centrum

2026-02-14 via Nuitee
J
joep couple nl
9
2026-02-13 via Nuitee
E
Ella couple us
10
2026-02-08 via Nuitee
A
Anja couple nl
10
Genoten van Banks😁
Pros:

Gewoon een dikke 10! Alles klopt hier! Onze favoriet in Antwerpen😁

2026-01-28 via Nuitee
M
María Luisa couple es
7
2026-01-27 via Nuitee