BANKS Antwerp

Hotels
Carlton Hotel Collection
8 (2278 reviews)
Steenhouwersvest 55 , Antwerp , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2278 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
F
Frances solo_traveller nl
9
Pros:

Ligging, personeel , schoon

Cons:

Kleine kamer

2026-05-30 via Nuitee
A
Anne couple nl
8
2026-05-29 via Nuitee
L
Laura.I solo_traveller uy
10
Pros:

La ubicacion si bien esta a 20 mimutos de la estacion central en uber son 12 o 14 euros y la ubicacion esta al lado del centro historico todo para ver ahi cerca

2026-05-28 via Nuitee
Y
Yen solo_traveller be
9
2026-05-28 via Nuitee
M
Martina couple de
6
2026-05-27 via Nuitee
E
Emma extended_group nl
9
2026-05-26 via Nuitee
M
Mojca extended_group si
9
2026-05-25 via Nuitee
P
Per U solo_traveller no
8
Super og trivelig beliggenhet og trivelig lobbyområde i hotellet
Pros:

"Hjemmelaget" eggerøre til frokost

Cons:

Gikk ikke å få opp persiennen til vinduet på rommet. Rommet var også veldig lite, men var klar over dette ved bestillingen og prisen deretter hyggelig

2026-05-25 via Nuitee
F
Floortje couple nl
8
Super. Goed verzorgd. Welkom gevoel.
Pros:

Locatie en vriendelijkheid personeel

Cons:

Hotel al vaker geboekt. Ditmaal was de vloer niet helemaal schoon. Er lag wat veel stof en vuiltjes onder het bed. Eerder nooit gehad.

2026-05-23 via Nuitee
D
DENISE couple gb
10
Fabulous
Pros:

Loved the welcome and the aperativo. Fab staff and great location

Cons:

Gorgeous rooms- so comfortable and good location

2026-05-21 via Nuitee
J
Jörg solo_traveller de
9
2026-05-20 via Nuitee
Y
Yvonne couple nl
5
2026-05-17 via Nuitee
P
Palma Rosa solo_traveller pt
8
2026-05-16 via Nuitee
N
Neergaard solo_traveller dk
9
2026-05-16 via Nuitee
J
Joost couple nl
7
2026-05-15 via Nuitee
S
Susanne couple ch
8
Sehr empfehlenswertes, gut gelegenes Hotel.
Pros:

Ruhige und doch sehr zentrale Lage. Preis- Leistungsverhältnis gut. Freundliches Personal.
Es hat uns gut gefallen.

Cons:

Recht kleines Bad/WC mit Scheibe abgetrennt.

2026-05-14 via Nuitee
K
King extended_group us
7
Great location, wonderful staff, big windows that open for fresh air
Pros:

This hotel is in a great location - within walking distance of town squares, cathedral, churches, shopping, restaurants, etc. The rooms have cement floors and ceilings. It has big windows (doors) that open for fresh air.

Cons:

The rooms were a little small with a strange sheer drape dividing the room. All in all, it was a great stay.

2026-05-14 via Nuitee
N
Niccolò solo_traveller it
10
2026-05-14 via Nuitee
V
Viktor extended_group nl
8
2026-05-13 via Nuitee
P
PB solo_traveller sk
9
Pros:

Idealna poloha

Cons:

Chladna kupelna

2026-05-12 via Nuitee