BANKS Antwerp

Hotels
Carlton Hotel Collection
8 (2160 reviews)
Steenhouwersvest 55 , Antwerp , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2160 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
T
tim couple nl
10
Perfect
Pros:

Ligging in centrum

2026-02-14 via Nuitee
J
joep couple nl
9
2026-02-13 via Nuitee
E
Ella couple us
10
2026-02-08 via Nuitee
A
Anja couple nl
10
Genoten van Banks😁
Pros:

Gewoon een dikke 10! Alles klopt hier! Onze favoriet in Antwerpen😁

2026-01-28 via Nuitee
M
María Luisa couple es
7
2026-01-27 via Nuitee
R
roos couple nl
8
Goede prijs kwaliteit verhouding
Pros:

Locatie, borrel en service

Cons:

Veel geluidoverlast

2026-01-25 via Nuitee
J
Jasper van Baarle couple nl
5
Pros:

Nette ontvangst

Cons:

Een uur na aankomst werd mijn reispartner onwel. We hebben de hotelkamer alleen gebruikt om 2 tassen neer te zetten. We hoopten op een restitutie of een voucher voor een volgende overnachting.

Die hoop bleek tevergeefs. Enerzijds begrip daarvoor en een beetje compassie had goed gestaan.

2026-01-22 via Nuitee
C
Charles Anthony couple gi
5
2026-01-21 via Nuitee
T
Travis couple us
10
2026-01-20 via Nuitee
S
sabine solo_traveller be
9
Fantastisch
Pros:

Upgrade kamer met bad

Cons:

Lawaai s'morgens buiten

2026-01-20 via Nuitee
G
Gerardus Johannes couple nl
9
Heeel goed bevallen
Pros:

De aperitivo en de sauna

2026-01-20 via Nuitee
L
Lara couple nl
8
2026-01-19 via Nuitee
H
hieke extended_group nl
10
2026-01-19 via Nuitee
B
Bart couple be
7
2026-01-19 via Nuitee
S
Stuart extended_group gb
10
Brilliant
Pros:

Every thing is spot on

2026-01-19 via Nuitee
B
Brian extended_group gb
10
Great hotel in great location.
Pros:

Good breakfast and central location. Fantastic staff.

Cons:

Could hear conversation in neighbouring room when in bathroom. Also noise from pedestrians on street. However did not affect my opinion adversely.

2026-01-19 via Nuitee
B
Ben couple be
10
Geweldig
2026-01-19 via Nuitee
S
Scarlet extended_group nl
8
Es war sehr gut.
Pros:

Die Lage war sehr gut. Alles war gut zu Fuss zu erreichen.

Cons:

Es gab eine Baustelle vor der Tür.

2026-01-19 via Nuitee
D
Demy extended_group nl
5
2026-01-19 via Nuitee
I
INMA solo_traveller es
10
Fenomenal
2026-01-19 via Nuitee