La Passion by Masaya Collection

Hotels
8.5 (633 reviews)
Calle Estanco del Tabaco 35 - 81 , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful decor
Relaxing amenities
Cons:
Service inconsistencies
High prices for some offerings
Room noise issues

Categories

Cleanliness
8.21
Some reviews indicated issues such as weak water pressure and cleanliness concerns.
Service
9.18
Several guests highlighted friendly staff, particularly at reception, though some service issues were noted.
Location
9.22
Many reviews praised the excellent location in the heart of the city.
Room Quality
8.67
Rooms were generally well-received, with some considerations about noise and wear.
Amenities
8.7
Guests enjoyed the rooftop pool and relaxing spaces.
Value for Money
7.66
Some guests felt the prices were high relative to their experiences, especially regarding breakfast and other services.
Food and Beverage
7.71
Breakfast quality received criticism, affecting overall sentiment.
Overall Experience
8.68
Despite some challenges, many guests enjoyed their stay and highlighted positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:02

Property Description

Luxurious Accommodations
Indulge in stylish rooms at La Passion Hotel Lounge featuring free Wi-Fi, plasma TVs, and elegant marble floors. Enjoy garden views from the private balconies in select rooms, offering a tranquil retreat after a day at the beach.

Relaxation and Dining
Unwind by the swimming pool or rejuvenate in the hot tub while soaking up the sun on the loungers. Choose between a continental or Caribbean breakfast served in a charming terrace lounge. Additionally, experience the hotel's lunch service or explore nearby top-rated restaurants.

Concierge Services
Take advantage of tailored boat trips to the picturesque Rosario and Baru Islands. For convenience, the 24-hour front desk can assist with shuttle arrangements to Rafael Nuñez airport, ensuring a seamless travel experience.

Book your stay at La Passion Hotel Lounge for an unforgettable getaway.

Important information:

Please note that airport shuttle services are available at an extra cost. To reserve this service, please contact the property directly, providing your arrival time, flight details and number of people.

Please note that the hotel offers a yacht service to Islas del Rosario for an additional surcharge which can be coordinated at the hotel reception.

Maintenance work will be carried out from Sep 25th to Nov 1st, because of this, the pool will be closed during that period.

Maintenance work will be carried out from May 5th to May 31st, because of this, the pool will be closed during that period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 633 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 8.68
I
Inés couple es
10
Fabuloso
Pros:

La ubicación del alojamiento es inmejorable, en pleno centro, cerca de muchos sitios para comer y cenar. El desayuno muy bueno. Las habitaciones geniales y con todas las comodidades para pasar una buena estancia. La amabilidad del personal, super atento y dispuesto; nos ayudaron con todo, sobre todo Marcela de recepción que estuvo súper pendiente y consiguió aconsejarnos con lugares y planes para hacer para que nuestro viaje fuera mucho mejor. El horario de la piscina es genial. La estancia fuer inmejorable, muy recomendable!!

Cons:

-

2026-05-07 via Nuitee
R
R solo_traveller co
10
2026-05-07 via Nuitee
G
Giovana solo_traveller br
8
Great location but that’s is all
Pros:

Location

Cons:

The room was nothing like the photos, there were no windows in my room, felt like I was kidnapped. Towels are not changed if not requested.

2026-05-06 via Nuitee
E
Elvira couple es
7
Hotel funcional
Pros:

Hotel colonial, bonito pero con detalles algo descuidados.
Habitación espaciosa, y cómoda con cama grande.
Aire acondicionado funciona muy bien.
Muy bien ubicado, fuimos andando a todos los puntos turísticos.
Desayuno a la carta muy completo y rico.

Piscina en la terraza y zona chill out con buenas vistas.

Cons:

No hay agua caliente, como mucho sale un poco templada. Esto no debería pasar en un hotel 4*.

Reservamos una habitación con ventana lo cual es importante y cuando llegamos nos dieron una sin ventana. Deberían tener esto bien diferenciado a la hora de reservar y con las fotos correctas.

Escaleras muy estrechas y empinadas para subir a la terraza.

2026-05-06 via Nuitee
D
Daniel Alejandro couple es
9
Acogedora
Pros:

Todo. Buen desayuno y buen servicio.

Cons:

No tenían nevera las habitaciones.

2026-05-05 via Nuitee
D
Daniel Alejandro couple es
9
2026-05-05 via Nuitee
C
Claudia couple es
9
Precioso hotel en una ubicación excelente!
Pros:

La atención de Nataly, la piscina exterior con vistas, el amplio tamaño de la habitación, lo curioso del baño al aire libre.

Cons:

El olor al entrar a la habitación de algún producto que usan para combatir la humedad.

2026-05-05 via Nuitee
B
Beatriz couple uy
5
No volvería.
Pros:

La piscina.

Cons:

No tiene escalera. El desayuno malo y poco variado.Poca Luz dentro del Hotel.
Habitaciones sin Frigobar con el calor que hace en Cartagena.

2026-05-04 via Nuitee
R
riccardo couple it
7
Bene ma non benissimo
2026-05-04 via Nuitee
J
Julia couple br
9
Dias maravilhosos de descanso e conforto!
Pros:

Quarto amplo e muito confortável!!

Cons:

Dava para ouvir um pouco de barulho da rua no quarto.

2026-05-04 via Nuitee
L
Laura couple co
7
La pasamos bien, muy bien ubicado!
Pros:

El desayuno delicioso, la ubicación y el personal fueron excelentes

Cons:

El agua estaba un poco fría. Y un aromatizante fuerte en las habitaciones.

2026-05-03 via Nuitee
J
Jeanne solo_traveller ca
10
2026-05-03 via Nuitee
M
Miguel Ángel couple es
10
Cómodo y agradable
Pros:

La ubicación es excelente, el hotel está muy cuidado y el personal es muy amable. Como detalle, nos dejaron una habitación para ducharnos el día del check out a última hora de la tarde porque nuestro vuelo salía muy tarde

2026-04-29 via Nuitee
G
Germán couple co
10
Espectacular, la atención de Marcela excelente!! Me encanta el olor del hotel, la atención de
Pros:

La atención y las instalaciones. También el desayuno

2026-04-28 via Nuitee
G
Gustavo solo_traveller br
10
2026-04-26 via Nuitee
A
Arobes couple pe
9
2026-04-24 via Nuitee
R
Rios solo_traveller co
10
Amazing location, the best staff
Pros:

The staff and the accommodations

2026-04-20 via Nuitee
E
Eleonora couple it
9
2026-04-16 via Nuitee
I
Ignacia couple cl
5
Medio para malo . Hay mejores por este precio
Pros:

Muy bien ubicado

Cons:

No tiene frigobar en las piezas , con el calor horrible que hace . Nos pasaron un refri viejo , donde estaban mal las repisas , mi marido se le cayó un agua y se hizo un corte profundo en el pie y para peor nos cobraron el agua … ridículo

2026-04-15 via Nuitee
C
claudio solo_traveller br
8
Pros:

Excelente localização, quarto grande e confortável, funcionários atenciosos e gentis, bom café da manhã.

2026-04-14 via Nuitee