Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Cons:
Small elevator
Room lighting issues
Some cleanliness concerns

Categories

Cleanliness
7.73
Some reviews mention dirtiness in the bathroom and defects in bed quality.
Service
9.2
Overall positive mentions about the staff and their friendliness.
Location
9.24
Many reviews highlight the good location near public transportation and attractions.
Room Quality
7.69
Various reviews mentioned issues with room lighting and old facilities.
Amenities
8.22
Some amenities like breakfast received praise, while lighting and elevator issues noted.
Value for Money
8.68
Most guests acknowledge the hotel is good value for the price.
Food and Beverage
9.23
Guests praised the breakfast selection and quality.
Overall Experience
8.8
Generally very positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:09

Property Description

Central Location near Kinsky Gardens
The Arbes hotel offers a prime location near the picturesque Kinsky Gardens in central Prague. Just a short walk from the Andel metro station and with a tram stop nearby, exploring the city is convenient for our guests.

Elegant Rooms and Amenities
Experience comfort and style in our elegantly furnished rooms equipped with satellite LCD TVs, minibars, and tea/coffee making facilities. For added convenience, we offer a lockable private car park for guests traveling by car.

Dining and Entertainment Options
Indulge in a wide selection of drinks at the lobby bar open until the early hours. Our wine-cellar restaurant serves a delicious buffet breakfast and offers Czech and international cuisine for group dining. Additionally, the wine cellar provides a unique setting for meetings.

Ready to experience the charm of Hotel Arbes? Book your stay now and explore the best of Prague!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.6
Based on 2575 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.8
J
Joanna solo_traveller pl
10
Pros:

Bardzo miła obsługa.
Można bezpłatnie przechować bagaż.

2026-08-08 via Nuitee
A
Arne solo_traveller de
7
2026-08-07 via Nuitee
A
Archaeopteryx family_with_children nl
8
Nice well-located hotel.
Pros:

Nice hotel without AC but an effective fan.

Cons:

Nothing, it was fine.

2026-08-06 via Nuitee
F
Fitz solo_traveller hr
9
2026-08-06 via Nuitee
P
Paweł family_with_children pl
10
Pros:

Świetna lokalizacja, bardzo czysto. Obok hotelu sklep Penny, przystanek tramwajowy. Do mostu Karola spacerkiem 15 minut, dobre śniadanie.

2026-08-05 via Nuitee
R
Ridvan family_with_children se
9
2026-08-05 via Nuitee
M
Magdalena solo_traveller pl
9
Pros:

Hotel zadbany, blisko centrum, śniadania duży wybór produktów

2026-08-05 via Nuitee
C
Cojocariu solo_traveller dk
10
An experience you want to have
Pros:

Cozy, vintage hotel

Furniture very good

Great stuff

Close to everything (shops, café, tram city center)

2026-08-04 via Nuitee
Y
Yelena Sahakyan extended_group am
10
Все было отлично
Pros:

Нам понравилось абсолютно все, особенно принявшая нас и проводившая администратор Ольга.

Cons:

Нужно призадуматься о кондиционерах. В номере было очень душно и вентилятор не всегда помогал.

2026-08-04 via Nuitee
I
Irena solo_traveller cz
10
2026-08-04 via Nuitee
E
Ewelina extended_group pl
9
2026-08-03 via Nuitee
A
Aurelija couple lt
10
2026-08-02 via Nuitee
R
Robin family_with_children ro
8
Overall, we had a pleasant stay at Hotel Arbes.
Pros:

The hotel itself is absolutely fine: clean rooms, comfortable beds, and a convenient location. The Old Town can easily be reached within a 15–20 minute walk. A special thank you goes to Jaroslav, who checked us in. He was exceptionally friendly, professional, helpful, and genuinely customer-oriented. He made us feel very welcome from the moment we arrived.

Cons:

Unfortunately, there were also some downsides. The rooms do not have air conditioning. We were lucky that the weather was relatively cool during the night, so sleeping with the windows open was comfortable. On hotter summer days, however, this could easily become a problem.

Our biggest disappointment was the check-out experience with Lenka. Despite the fact that I clearly stated when returning the keys (rooms 210 and 320) that everything had already been paid for and that we had not used the minibar, we were asked to wait. She kept us waiting for around ten minutes while serving other guests at the reception. Waiting itself was not the main issue—it was her attitude. She was unnecessarily unfriendly, spoke to us in an inappropriate tone, and made no effort whatsoever to de-escalate the situation or communicate politely. Instead, it felt as if she wanted to demonstrate that she alone would decide when we were allowed to leave.

I have been staying in hotels all over the world for more than 30 years, and naturally I have encountered the occasional misunderstanding or disagreement. However, Lenka’s behavior ranks among the least professional customer service experiences I have ever had in a hotel.

Without this unfortunate check-out experience, I would have happily given the hotel a much higher rating

2026-08-02 via Nuitee
V
Vyprachticka solo_traveller cz
6
2026-07-25 via Nuitee
A
Andrzej solo_traveller pl
10
2026-07-25 via Nuitee
K
Karel solo_traveller cz
9
2026-07-25 via Nuitee
E
Elżbieta solo_traveller pl
7
Moja ocena
Pros:

Lokalizacja ,miła obsługa w recepcji i czystość w pokoju

Cons:

Monotonne śniadania, brak prysznica w łazience jest wanna

2026-07-25 via Nuitee
H
Halina P solo_traveller pl
7
2026-07-25 via Nuitee
M
MARIA ANGELES solo_traveller es
9
Pros:

Localización muy buena.Buen precio

Cons:

Poca fruta en el desayuno

2026-07-25 via Nuitee
G
Gabriela couple sk
10
2026-07-24 via Nuitee