Hotel Viktoria Schönbrunn

Hotels
8.2 (1597 reviews)
Eduard-Klein-Gasse 9 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Cons:
Cleanliness issues
Cold rooms
Limited breakfast selection

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, particularly in certain rooms.
Service
9.2
Most reviews highlight friendly and helpful staff, though some note issues with breakfast timings.
Location
9.2
Reviews consistently praise the excellent location near attractions.
Room Quality
7.2
While some rooms are comfortable, there are mentions of cold rooms and small room sizes.
Amenities
8.7
Amenities mentioned include tea kits and good breakfast options.
Value for Money
8.2
Generally seen as good value considering the location, but some reviews indicate it could be better.
Food and Beverage
7.7
Breakfast has mixed reviews; options could be more generous.
Overall Experience
8.7
Overall a positive experience with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Convenient Location near Schönbrunn Palace
Hotel Viktoria offers a prime location just a stone's throw away from the iconic Schönbrunn Palace. With a quick 10-minute underground ride, guests can easily reach the vibrant centre of Vienna while enjoying the tranquility of the hotel's surroundings.

Charming Historic Building
Step into the late 19th-century historic building of Hotel Viktoria and experience its unique charm. Individually furnished rooms with satellite TV await guests, providing a cozy and comfortable stay. Moreover, the entire hotel is designated as non-smoking, ensuring a pleasant environment for all visitors.

Easy Access to Major Attractions
Explore Vienna effortlessly with the hotel's proximity to key attractions. The main entrance of Schönbrunn Palace and the famous Schönbrunn Zoo are just a short walk away, offering guests a chance to immerse themselves in the city's rich history and natural beauty.

Ready to experience the perfect blend of comfort and convenience at Hotel Viktoria? Book your stay now and make unforgettable memories in Vienna.

Important information:

Please inform the hotel about your approximate arrival time.

If you expect to arrive after 21:00, please contact the property in advance to arrange a late check-in.

Please note further that it is not allowed to smoke in the property´s rooms and suites. A fine will be charged for rule violations.

Please note that extra beds are not available for every room category.

Please note further that if more than 4 units are booked, different cancelation policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1597 reviews
Cleanliness: 6.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
H
Horst • family_with_children • at
8
2026-02-14 • via Nuitee
G
Gabriela Lucina • solo_traveller • mx
4
Pros:

No me gustó nada

2026-02-13 • via Nuitee
S
Sabine • solo_traveller • at
10
2026-02-11 • via Nuitee
E
Erol • couple • tr
10
Cozy
Pros:

Everything was perfect. The location, rooms, bathrooms. The lady in the reception was so nice and helpful. Definitely worth staying again.

Cons:

Nothing

2026-02-09 • via Nuitee
C
Christiane • family_with_children • at
9
2026-01-31 • via Nuitee
H
Heinrich • family_with_children • at
9
Pros:

Sehr gutes Preis-Leistungsverhaeltnis

2026-01-30 • via Nuitee
G
Gunhild • solo_traveller • it
8
Alles in allem gut
2026-01-30 • via Nuitee
S
Sandra • solo_traveller • de
7
2026-01-28 • via Nuitee
F
Frank • solo_traveller • de
5
2026-01-27 • via Nuitee
C
Christine • solo_traveller • at
7
Pros:

Großes, sauberes Zimmer

Cons:

Sehr altmodisch, Matratze hart

2026-01-26 • via Nuitee
V
Victor Ungureanu • family_with_children • ge
9
Pros:

Clean, easy access to public transport, very close to Schonbrunn, plenty of coffee shops and restaurants nearby.

Cons:

-

2026-01-26 • via Nuitee
U
Ursula • solo_traveller • at
8
2026-01-25 • via Nuitee
M
Mani • family_with_children • at
10
Pros:

Die gute Lage das Hotel liegt sehr zentral.

2026-01-25 • via Nuitee
B
Barbara • extended_group • de
1
Pros:

Heat is regulated to 15 degree Celsius in the winter.

Cons:

Heat is regulated to 15 degree Celsius in the winter. The old lady is very unfriendly.

2026-01-22 • via Nuitee
J
József • extended_group • hu
8
Pros:

Nagyon jó helyen van, közel a metró és a schönbrunni kastély, kert. A szobában van tea főzési lehetőség

Cons:

A fürdőszobában egyáltalán nem működött a fűtőtest a tél ellenére. A szobában is csak alig, viszont nagyon jó volt a takaró

2026-01-22 • via Nuitee
A
Anja • extended_group • at
8
Pros:

Lage war top und das Zimmer+Personal zufriedenstellend. Wir waren in den zwei Tagen viel unterwegs und daher nicht viel im Hotel. Aber wir haben immer gut geschlafen und es hat an nichts gefehlt. Das Personal war auch nett.

Cons:

Es wurde uns gesagt, dass wie zu einem bestimmten Zeitpunkt zum Frühstück erscheinen sollen. Wir haben einmal um 9 Uhr und einmal um 8 Uhr gewählt und zu beiden Zeiten meinte die Rezeption, dass es sehr voll sei. Tatsächlich waren allerdings nie mehr als 5 Leute im Speisesaal

2026-01-20 • via Nuitee
I
Ivan • solo_traveller • cz
8
Pros:

Snídaně skvělá, lokalita rovněž.

2026-01-20 • via Nuitee
Özge • extended_group • de
3
Leider war das Hotel sehr unangenehm!
Pros:

Die Lage war sehr schön

Cons:

als wir ankamen, hieß es, dass unser Vier Bettzimmer einen Wasserschaden hat und deshalb wir das Zimmer nicht bekommen ohne bevor eine E-Mail zu schreiben und Bescheid zu geben, wurde das direkt im Hotel gesagt. Daraufhin wollten wir natürlich ein Vier Bettzimmer, da wir zum Junggesellenabschied dort waren und zu viert zusammen schlafen wollten beziehungsweise am Abend Zeit verbringen .Das Zimmer für 4 Personen war definitiv zu klein!
Das Wasser zum duschen fließte bei der Erstnutzung gelb und beim letzten Tag dann auch wieder gelb das war ekelhaft. Reception sehr unfreundlich. Eine Klopapierrolle war im Zimmer. Daraufhin fragten wir, ob wir noch welche bekommen, da wir zu viert im Zimmer waren. Leider bekommen wir die Antwort, was wir mit dem Klopapier machen. Im Zimmer war eine Wasserflasche. Eine Wasserflasche soll für vier Personen reichen.?

2026-01-19 • via Nuitee
C
Cristian • family_with_children • it
8
Personale accogliente e gentile. Ottima posizione, vicino alla fermata della metro. Buona la colazi
Pros:

Personale accogliente e gentile. Ottima posizione, vicino alla fermata della metro. Buona la colazione.

Cons:

Non abbiamo suggerimenti

2026-01-19 • via Nuitee
I
Ivan • solo_traveller • cz
8
Pros:

Postel a snídaně byly skvělé, ale prostor v pokoji omezený.

Cons:

Okna do ulice, ruch do 22 hodin a od 5 hodin.

2026-01-19 • via Nuitee