Family Hotel Kooyk

Hotels
7 (2708 reviews)
Leidsekade 82 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Old amenities
Poor room quality

Categories

Cleanliness
4.5
Multiple reviews noted the rooms were dirty, with comments about dust and smoke.
Service
8.5
Staff were described as friendly and welcoming, indicating good service despite other issues.
Location
9.5
Consistently mentioned as a positive aspect, with the hotel being near attractions.
Room Quality
5.5
Concerns about room cleanliness and comfort, with reports of small and unclean rooms.
Amenities
6.5
Facilities were noted as old and in need of renovation, with some lacking adequate maintenance.
Value for Money
7.5
Some reviews suggested it was acceptable for the price, though other aspects were lacking.
Food and Beverage
7.5
No specific comments on food and beverage quality were made, hence assigned a neutral score.
Overall Experience
6.5
Overall sentiment leans negative based on numerous issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Historic Canal House in Central Amsterdam

Hotel Kooyk, situated in an 18th century canal house just moments from Leidse Square, offers a charming stay in the heart of Amsterdam. Versatile Room Options cater to solo travelers or groups of up to 5, with various bathroom configurations available. Convenient Amenities such as free Wi-Fi, safety lockers, and in-room wash basins ensure a comfortable stay.

Explore the vibrant neighborhood filled with dining and entertainment options, or take a short stroll to iconic museums and famous nightlife spots. With easy access to public transportation, including trams to Amsterdam Central Station, Hotel Kooyk is the perfect base for your Amsterdam adventure. Book now for an unforgettable experience!

Important information:

Please note that check-in outside check-in hours is not possible. Luggage can be left at reception from 11:00 to 18:00 upon request via email, but is not guaranteed.

Please note that you are required to show an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is only available between 08:30 and 10:00 hours every morning.

Please note that check-out after 11:00 is not possible.

Please note that the hotel is not responsible for any items left in the rooms.

Please note that it is not allowed to park bicycles at the property. It is allowed to park your bike in front of the property in the racks along the waterside.

Please note that the city tax has to be paid upon arrival and is not collected in the pre-payment. Guests registered as Amsterdam residents do not have to pay the city tax when staying at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 2708 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 6.5
N
Nino • extended_group • ge
3
2026-03-14 • via Nuitee
K
Khan • extended_group • nl
7
Pros:

The staff is friendly and nice

Cons:

The bench in the room was broken,

2026-03-13 • via Nuitee
J
James • solo_traveller • gb
7
2026-03-12 • via Nuitee
B
Bohdan • couple • gb
6
2026-03-12 • via Nuitee
H
Harry • couple • gb
4
Not great value for money considering what I paid and what you get.
Pros:

Great location.

Cons:

Very basic amenities. No mini fridge, door barely locked. Tiny toilet and shower tray is bubbling due to water damage making it unstable. Slamming doors all hours of the night, windows don’t close and staff have to be begged to come and service the room.

2026-03-11 • via Nuitee
C
Christian • couple • de
1
2026-03-11 • via Nuitee
C
Celina • couple • de
6
2026-03-10 • via Nuitee
J
Javier • solo_traveller • es
6
Muy buena ubicación
Pros:

Lo mejor su ubicación

Cons:

La TV no funcionaba y las almohadas incómodas

2026-03-10 • via Nuitee
L
lisa • extended_group • gb
3
Poor
Cons:

Bathroom facilities .. couldn’t sit on toilet as sink too close. Not cleaned .. toilet n bathroom unclean

2026-03-09 • via Nuitee
F
Francis • couple • gb
7
2026-03-08 • via Nuitee
M
Marco • family_with_children • fr
6
2026-03-07 • via Nuitee
M
Matthew • couple • gb
8
Pros:

The price and location of this hotel is excellent, you get what you pay for rooms are basic showers are basic but for what we needed it was great

Cons:

Showers

2026-03-07 • via Nuitee
K
Kaan • solo_traveller • nl
3
Besides the disgusting blanket, pillow and towels its okay for the price. Wouldn't visit again because the traumatic
Pros:

I had my own sink. Very nice staff! I also asked them to check the room for spiders and i did my very best but couldnt find any.

Cons:

The blanket i got had horribly disgusting bodily fluid stains on it. It was so much that i was able to imagine exactly what happened in what way. Also my pillow and towels werent clean

2026-03-05 • via Nuitee
K
Kiera • family_with_children • ie
7
Miły
Pros:

Lokalizacja, pracownicy, ocieplenie bardzo fajne. Łazienka wspólna z całym piętrem czysta. Prysznice z ciepła woda są. Dużo światła. Przedłużka. Mała szafa i biurko. Zlew w pokoju i chusteczki. Napewno bym tam wróciła.

Cons:

Nie mogliśmy znaleźć pilotu do telewizora, nie pytaliśmy więc nie za bardzo narzekam.
Pisałam z obiektem że będziemy mieć przez okno widok rzeki. Widokiem było tylko okno sąsiadów. Też na to nie narzekaliśmy więc jest okej ale fajnie by było gdybyśmy dostali jakiś widok jak było nam powiedziane. Ale ogólnie bardzo fajnie i miło. Chce tylko powiedzieć że na chwile woda płynęła z zlewu na podłogę gdy pokój obok (chyba) brał prysznic. To nam nie sprawiało problemu ponieważ było mało tej wody.

2026-03-05 • via Nuitee
T
Trapani • couple • it
7
Ottima posizione e il servizio ma i letti non disponevano di materassi consoni.
Pros:

Posizione perfetta. Siamo stati accolti bene e il servizio di pulizia è stato ottimo durante il soggiorno. Anche la vista sul canale meravigliosa!

Cons:

L’unico difetto della stanza sono stati i due lettini (messi accanto per fare un letto matrimoniale), con dei materassi praticamente sfondati di chissà quanti anni fa..purtroppo il prezzo pagato a questo proposito di gran lunga eccede la qualità (anche del sonno). Peccato!

2026-03-05 • via Nuitee
E
Elisa • couple • it
10
Pros:

Posizione ottima e personale super gentile!

2026-03-04 • via Nuitee
D
DANIEL GUSTAVO • solo_traveller • es
7
2026-03-04 • via Nuitee
M
Mirko • couple • it
6
2026-03-03 • via Nuitee
G
Gheorghe Sergiu • couple • it
9
2026-03-02 • via Nuitee
P
Pia • couple • it
1
TERRIBILE
Pros:

Nulla un disastro pulizia 0 tutto 0

Cons:

Tutto

2026-03-02 • via Nuitee