Terrazas de San Agustin Hotel

Hotels
9 (44 reviews)
Calle 6 No. 12-42 , San Agustín , co

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious room
Excellent service
Cons:
Breakfast needs improvement
Issues with bath drainage

Categories

Cleanliness
8.39
The review mentions the daily cleaning service but notes issues with the bath drainage.
Service
9.86
The host provided excellent help with excursions.
Location
9.4
The room had a balcony overlooking the street, indicating a good location.
Room Quality
9.35
The room was spacious, and the hotel had a lovely rattan style.
Amenities
8.38
Standard amenities for this hotel tier; specific improvements could be suggested.
Value for Money
9.34
The review describes it as perfect value for money.
Food and Beverage
7.89
Breakfast has space for improvement.
Overall Experience
9.36
Overall a very positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:38

Property Description

Spa Facilities and Fitness Center:
Indulge in relaxation at San Agustin Hotel with spa facilities and a fitness center to rejuvenate your body and mind during your stay.

Terraced Restaurant with City Views:
Enjoy a delightful dining experience at our terraced restaurant offering charming city views, creating the perfect ambiance for a memorable meal.

Comfortable Rooms and Suites:
Unwind in our cozy rooms equipped with flat-screen cable TVs, minibars, and private bathrooms with bath tubs. Upgrade to our suites with private balconies for an enhanced stay experience.

Experience the essence of San Agustin with our convenient location near the bus terminal and local attractions. Book now for a delightful stay at Terrazas de San Agustin Hotel.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for COP 67,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 44 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 9.36
A
ANA MILENA • extended_group • co
9
2026-05-01 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

La posizione è comoda e la struttura è molto bella

Cons:

Siamo stati tre giorni,unici ospiti nella struttura e la sera dell'arrivo non funzionava l'acqua calda, li abbiamo avvisati la mattina successiva ma ci hanno detto che dovevamo solo aspettare più tempo che andasse in temperatura, senza controllare, nemmeno quando hanno fatto le pulizie. Alla fine l'hanno aggiustata il giorno della partenza dopo che l'abbiamo chiamato a controllare di persona. Per una struttura così cara mi aspettavo un'attenzione più alta.

2026-04-26 • via Nuitee
M
Marianne • solo_traveller • ch
7
Spezielle Erfahrung als alleinige und einzige Gästin zu sein.
Pros:

Man sieht auf San Agustín von der Terrasse aus.

Cons:

Es war sehr speziell die einzige Person im Hotel zu sein.
Die Zimmer sind gegen Innenhof und tagsüber relativ dunkel. Das schwarze geflieste Bad hatte keine Abstellflaeche. In der Nacht schien die Lampe von draussen ins Zimmer, da es keine richtige Verdunklung (Vorhang/Jalousie) gab.

2026-04-24 • via Nuitee
O
Oscar Fernando • extended_group • de
10
2026-04-17 • via Nuitee
C
Carlos Andres • couple • co
8
Buena elección
Pros:

El hotel está ubicado en el pueblo, y eso facilita que todo quede muy cerca. La amabilidad de todo el staff, siempre muy atentos y pendientes de cualquier solicitud. El hotel es tranquilo, no se escucha ruido de la calle, y la habitación es cómoda, básica pero cómoda. El desayuno incluido es americano, básico pero apenas.

Cons:

La habitación estaba un poco pequeña, el parqueadero es pequeño y caben pocos vehículos, uno detrás del otro, por lo que hay que estar prestos a colaborar cuando toque sacar los vehículos, para que otro pueda salir. Sin embargo, lo anterior no es nada grave, son pequeñas cosas por mejorar que no afectan.

2026-04-15 • via Nuitee
C
Constanze • solo_traveller • de
9
Nice hotel
Pros:

Lovely property, comfortable rooms and friendly helpful staff

2026-04-09 • via Nuitee
C
Christine • family_with_children • de
10
Preis-Leistung prima
Pros:

Ein Familienunternehmen was uns sehr herzlich empfangen hat und alles ermöglicht hat was wir brauchten. Am AbreiseTag sind wir ohne Voranmeldung eine halbe Stunde vor Frühstückszeit da gewesen, es war kein Problem.
Das Hotel hat eine sehr große überdachte Terrasse im Freien mit Aussicht über den Ort, wo man sich gut aufhalten kann. (Mit Sauna und Whirlpool, was wir aber nicht genutzt haben)
Die Zimmer im.1 Stock sind günstiger und etwas einfacher, was für uns perfekt war. Es gibt Zimmer mit Balkon und auch Zimmer die die Fenster in den Innenbereich haben.
Die Zimmer weiter oben sind wohl etwas komfortabeler.

Cons:

Nichts.
Nur das WLAN war manchmal schlecht oder kurz mal gar nicht vorhanden.

2026-04-04 • via Nuitee
P
PICARD • family_with_children • co
8
2026-03-27 • via Nuitee
A
Amor • extended_group • es
6
buena localización pero necesita actualizar bastante las habitaciones
Pros:

la ubicación y servicio.
está situada en el centro del pueblo de San Agustín pero alejado de la zona más ruidosa (por la carretera principal pasan cientos de motos continuamente)

Cons:

el tamaño de la habitación es muy pequeña.
No hay armario para colgar la ropa y apenas ventilación. La ventana de la habitación está ubicada en un patio comunitario por donde pasan todos los huespedes y eso supone que no se puede abrir con tranquilidad.

2026-01-26 • via Nuitee
B
Bernard • solo_traveller • fr
10
Parfait
Pros:

La tranquillité, la propreté et la gentillesse du personnel

2026-01-15 • via Nuitee
A
av • family_with_children • co
10
2026-01-10 • via Nuitee
V
Vinnie • couple • gb
9
Pros:

Very friendly and helpful staff. Great location and fantastic views from the terraces!
We had stayed a night at another hotel in the town and it was unclean and the staff were very rude so it was great to end up somewhere so friendly.

Cons:

It was just a shame the jacuzzi wasn't in action for our stay but it didnt make any difference.

2026-01-09 • via Nuitee
P
Profesor Leonardo Abella • family_with_children • co
9
Buena experiencia
Pros:

Tiene instalaciones muy bonitas y esta en muy buen sector.

Cons:

Seria bueno tener bebidas y pasabocas

2026-01-06 • via Nuitee
A
ANDREA • family_with_children • co
10
2026-01-01 • via Nuitee
J
John • solo_traveller • de
6
2025-12-10 • via Nuitee
D
Darius • couple • lt
8
2025-11-16 • via Nuitee
N
Neringa • couple • lt
8
Perfect value for money - recomended for longer stay
Pros:

We enjoyed the room with a balcony overlooking the street and daily cleaning service (we stayed 3 nights). The room was spacious and the furniture throughout the hotel had a lovely rattan style. The host helped us excellent with excursions during all three days.

Cons:

Breakfast has space for improvement. And bath was not working properly- water pressure was ok, but poor drainage.

2025-11-11 • via Nuitee
A
André • family_with_children • be
9
2025-10-19 • via Nuitee
M
Manfred • solo_traveller • de
10
2025-10-16 • via Nuitee
L
Luis Felipe • couple • be
10
2025-08-30 • via Nuitee