Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-11 00:46

Property Description

Discover a tranquil oasis at Fairway Hotel & Spa, where excellence meets relaxation in the heart of Kampala.

Indulgent Spa Experience
Unwind at our full-service spa, featuring a variety of rejuvenating massages and facials tailored to melt away your stress.

Dining Delights
Savor culinary excellence at our two on-site restaurants, including Tree Top, or enjoy the convenience of 24-hour room service for snacks and drinks from our vibrant bar/lounge.

Comprehensive Amenities
Stay connected with complimentary Wi-Fi, enjoy our health club and outdoor pool, and take advantage of our business center and conference facilities, ensuring every need is met for both leisure and business travelers.

Don't miss out on the ultimate hotel experience—book your stay at Fairway Hotel & Spa today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 76 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
T
Thierno
8
Great great overall
Pros:

I would have given a perfect score if it was not for a small glitch , I was waken up by some guests discussing accross my door at 1 am , while this is to be on the guest one has to admit the room is rather easily disturbed by external noise which makes it a bit of an issue when you need some very needy rest after a long week

2025-06-01 • via Nuitee
R
Rene Roger
10
Pros:

Fun

2025-02-17 • via Nuitee
A
Anita
6
Pros:

"The breakfast was not great. It would be much better if the menu were more varied, as having the same breakfast every day becomes repetitive. Introducing new items or rotating options regularly would make the experience more enjoyable."

2025-01-02 • via Nuitee
J
James
10
Pros:

Yo, staff was awesome.

2024-09-27 • via Nuitee
I
Isobel • friends
10
Pros:

Would stay here again everyb9dy so friendly

2024-08-27 • via Nuitee
B
Bert-Louw
10
Pros:

great location, spacious room, nice "vibe" and overall very good value for money.

2024-08-20 • via Nuitee
H
Heather • partner
10
Pros:

A lovely oasis within the craziness of Kampala. Excellent service and beautiful rooms.
Very good restaurants!

2024-06-10 • via Nuitee
J
jonathan
10
Great place to stay in Kampala
Pros:

Great place to stay in Kampala

2024-04-10 • via Nuitee
M
Martha
10
Pros:

Wonderful place to stay with excellent staff and very nice restaurant. I lovely oasis in the middle of bustling Kampala

2024-03-29 • via Nuitee
A
Andrew
10
Pros:

As always, a relaxed freindly welcome and a peaceful haven in Kampala close to all the central offices.

2024-02-21 • via Nuitee
E
Eric • partner
10
Pros:

Very nice location in the city center and the property was very well kept up. The rooms are excellent.

2024-01-22 • via Nuitee
K
Kevin
10
Nice Hotel
Pros:

A very nice hotel that offers good value for money. This hotel is located near the city centre. The staff very courteous, friendly and obliging. The food excellent. The rooms modern, very clean and well presented. The only negative is that the sheets, though clean were stained. I will definitely stay here again.

2023-12-14 • via Nuitee
K
Kristin
8
Pros:

The staff are the greatest asset, very friendly, helpful and caring. The hotel also responds promptly to requests and feedback. They could do better with environmental concerns such as waste and water by not automatically washing towels every day and taking soap that is still usable.

2023-11-01 • via Nuitee
J
Jonathan
8
Nondescript
Pros:

Good not great. All very acceptable but the kind of property that you wouldn't care if you never saw it again. The upper end of average throughout except for the lack of parking which is shameful.

2023-06-06 • via Nuitee
P
Priyen
10
Pros:

Simply amazing

2023-02-03 • via Nuitee
J
Jonathan
8
Great location, good service, good option
Pros:

Ah look......it's okay. There is nowhere near enough parking, the restaurant choices are limited but the location is good. It's the best option this central. And they finally finished the gym!

2022-11-23 • via Nuitee
R
Rehma • family_with_children
10
Pros:

no comment

2022-08-03 • via Nuitee
J
Jonathan
10
Upgraded
Pros:

I have stayed here a few times this year and really like the property. Service is excellent - probably the best in Kampala - Sarah, Christopher, Phillip, Sharon and Florence deserve a special mention. Pleasantly surprised to get a room upgrade at check-in. A fantastic central Kampala option - especially when they finally finish the gym upgrade!

2022-07-09 • via Nuitee
R
rod
10
Exceptional
Pros:

This is without doubt the best city hitel in Kampala! The staff are outstanding. Front desk and guest services exceptional !

2022-06-12 • via Nuitee
H
Hetalkumar • friends
10
Pros:

the location is excellent

2022-05-12 • via Nuitee