Charme Hotel Henry's House

Hotels
Independent
9.4 (120 reviews)
Via del Castello Maniace n. 68, Syracuse, SR, 96100 , Syracuse , IT

Facilities

Free breakfast
Fireplace in lobby
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Delicious food
Unique amenities
Cons:
Tight bathroom space
Parking issues

Categories

Cleanliness
8.7
Some criticism about room tightness and small bathroom; overall good.
Service
10
Staff were incredibly helpful, friendly, and welcoming.
Location
10
Beautiful historic location with scenic views and accessibility.
Room Quality
8.7
Comfortable but noted tight space in bathrooms.
Amenities
9.7
Unique dining terrace and delightful breakfast experience.
Value for Money
9.2
Fair pricing considering the overall quality and experience.
Food and Beverage
9.2
Good breakfast and solid dining options.
Overall Experience
9.7
Great overall experience, would recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:55

Property Description

Rooftop Terrace with Breathtaking Views
Enjoy sweeping views from our rooftop terrace while soaking in the charm of Syracuse.

Deluxe Amenities at Your Fingertips
From complimentary Wi-Fi to concierge services, we ensure you have a seamless stay.

Indulge in Culinary Delights
Savor a complimentary continental breakfast and relish drinks at the bar/lounge for a truly delightful experience.

A stay at Charme Hotel Henry's House offers a blend of luxury and convenience, perfectly situated in the heart of Syracuse. Book now and experience the allure of Ortigia.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 120 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.7
J
Joanne
10
Ortigia Stay
Pros:

Beautiful property. Perfect location. Outstanding service. Comfortable bed.

2025-10-05 via Nuitee
D
David partner
10
Pros:

wonderful location. Attentive staff. Amazing breakfast. I can’t say enough great things about this place.

2025-10-03 via Nuitee
R
Robert Peter partner
10
Pros:

This is an hotel full of character and style with brilliant service from truly excellent staff.

Our room was large, very comfortable and clean with A/C and an excellent shower which was greatly appreciated. The hotel was everything we hoped for and more besides and the friendliness and helpfulness of the staff cannot be overstated.

We enjoyed excellent breakfast on the terrace overlooking the bay and under a sumptuous grapevine. We returned frequently to the terrace for afternoon beers after having been out early to explore before the hottest part of the day. We then went out again for an evening exploration and dinner. The sunsets are beautiful.

The location of the hotel on Ortega itself is fabulous and you are totally spoilt for choice of restaurants, cafes, bars, market and gelato shops with everything in walking distance

We had a truly wonderful week and the unique nature of the hotel and its lovely staff greatly contributed to making it a memorable and enjoyable trip for us



2025-10-01 via Nuitee
S
Sheetal partner
10
Pros:

What a great stay at the Charme. Staff were wonderful the hotel is beautiful the room excellent and the terrace is a wonderful place to just sit and look over the sea. The staff were incredibly helpful and friendly. Will definitely stay here again

2025-09-25 via Nuitee
A
Alison
10
Lovely hotel in Ortigia
Pros:

Beautiful historic building. Great staff and location. An oasis

2025-09-23 via Nuitee
M
Marcos F
10
Amazing service
Pros:

Host were very welcoming and friendly. Rooms were comfortable and clean. The terrace is a hidden jewel.

2025-09-18 via Nuitee
Z
Ziang partner
10
Pros:

Wonderful service and beautiful location. Would come back again to this dreamy place

2025-09-14 via Nuitee
W
William
6
Pros:

Staff friendly and professional. Breakfast good. Room tight- bathroom and shower small- not ultra comfortable.

2025-09-07 via Nuitee
S
Scott Thomas family
10
Pros:

Beautiful and very unique with its dining terrace and bountiful breakfast overlooking the bay. Close to numerous waterfront restaurants, shopping and historical attractions, like the nearby fort. The only drawback was parking.

2025-09-02 via Nuitee
C
Charles partner
8
Pros:

No parking.

2025-08-24 via Nuitee
R
richard
10
Pros:

Amazing location
Very friendly helpful staff
Accommodations great
Food , service spot on
Highly recommend and I would definitely return.

2025-08-11 via Nuitee
K
Kim
10
Pros:

Wonderful place to stay!

2025-07-25 via Nuitee
G
GA
10
Pros:

Charming small hotel right on the water, extremely friendly and helpful staff. Sundowners on the patio overlooking the water was magical. All in all a great stay

2025-07-07 via Nuitee
E
Eleonora partner
10
Pros:

Our stay was perfect. We came for our honeymoon and the service, location, and customer service was impeccable. The staff anticipate your every need, super helpful and friendly, professional, and outstanding. The food at breakfast was delicious and the hotel itself feels so boutique yet polished. Will definitely tell everyone about this hotel and will stay here again! Best holiday we’ve ever been on. Grazie ancora!

2025-06-29 via Nuitee
P
peter
10
Pj & j
Pros:

An all round good experience. Should have stayed longer. Friendly helpful staff from the kitchen to the front desk. A little gem of a hotel in a great location

2025-06-27 via Nuitee
K
Karim F
10
Pros:

Truly a unique hotel in gorgeous Ortigia, Syracuse. From the welcoming Francesca to the breakfast menu, the experience makes you want to come back.

2025-06-23 via Nuitee
N
Nigel partner
10
Pros:

Really charming, old property, tastefully furnished, lovely, polite and helpful staff. Very good breakfast and good and reliable ideas for eating out.
The only negative was the very expensive valet car parking at €30 per night.

2025-06-15 via Nuitee
I
Ilene
10
Pros:

The proprietor and staff were very warm and helpful. The breakfasts were wonderful. The suite was comfortable and clean, and the shower was great with strong water pressure.

2025-05-28 via Nuitee
J
Jaimie
10
Service was excellent!
Pros:

A charming beautiful quirky hotel with the best service! Wonderful balcony view.

2025-04-26 via Nuitee
P
Phyllis partner
6
Pros:

Breakfast was very nice.

2025-04-22 via Nuitee