Staybridge Suites West Edmonton by IHG

Hotels
•
Staybridge Suites
9.4 (597 reviews)
16929 109th Avenue Northwest , Edmonton , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent breakfast options
Cons:
Cleanliness issues in some rooms
Noise from other guests and outside

Categories

Cleanliness
8.79
Multiple reviews mention cleanliness issues, including hairs in sheets and smells in some rooms.
Service
9.76
Staff is described as very friendly and accommodating in multiple reviews.
Location
9.8
Good location mentioned in several reviews, with easy access to shopping and events.
Room Quality
8.75
Rooms are spacious and well-equipped, but some guests noted noise and older furnishings.
Amenities
9.78
Amenities such as breakfast and social hours are highly praised.
Value for Money
8.74
Some reviews mention the room costs versus expected quality, indicating mixed feelings.
Food and Beverage
9.79
Breakfast options are frequently highlighted as excellent and diverse.
Overall Experience
9.76
Overall sentiments are positive despite minor issues, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:38

Property Description

Luxurious Suites with Modern Amenities

Indoor Pool and Fitness Centre: Enjoy a refreshing swim in the indoor pool or stay active at the fitness centre during your stay at Staybridge Suites West Edmonton.

Convenient Features: Each guest suite is equipped with a microwave, refrigerator, flat-screen TV, coffee machine, and dishwasher, ensuring a comfortable and convenient experience.

Business and Pet-Friendly: Take advantage of the business centre services, pet-friendly policy, barbecue facilities, and free laundry services offered at this property.

Experience comfort and convenience at Staybridge Suites West Edmonton. Book now for an unforgettable stay!

Important information:

Please note that renovation work is carried out until February 2026 from Monday to Friday.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 597 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 9.78
Value for Money: 8.74
Food and Beverage: 9.79
Overall Experience: 9.76
M
Matthew • family_with_children • ca
8
Good value for money
Pros:

Recently renovated, clean and friendly staff

Cons:

Sound proofing, main front door to small noise and light come through.

2026-03-30 • via Nuitee
K
Kayla • couple • ca
8
Pros:

Swimming pool and the breakfast was amazing!!!

Cons:

Booked for a specific room king suite one bedroom but they still have renovations going on for the room I booked and that was the whole reason why I booked, wish they took it off the booking site beforehand.

2026-03-26 • via Nuitee
T
tolaiskya • Family
10
Beautiful experience
Pros:

We enjoyed every bit of our stay. Breakfast was amazing

2026-03-25 • via Tripadvisor
M
Marion • extended_group • ca
9
2026-03-13 • via Nuitee
B
B2270YHchristinew • Family
10
Great experience
Pros:

Beautiful upgrades completed! Super friendly staff

2026-03-10 • via Tripadvisor
G
Guia • family_with_children • ca
8
2026-03-02 • via Nuitee
T
Tony • solo_traveller • ca
8
2026-02-12 • via Nuitee
B
Barbara • couple • de
10
2026-02-10 • via Nuitee
D
D8783YArobd • Business
10
Best Hotel By West Edmonton mall
Pros:

We have stayed here over 40 time. Excellent location and close to everything. The breakfast is amazing. More importantly, the staff are all super kind and helpful. We look forward to staying here again real soon.

2026-02-03 • via Tripadvisor
M
milamD3275AL • Couples
10
Great size for rooms!
Pros:

Great day, most of the building was getting renovated. Our suite wasn’t renovated yet, but it was still spacious and well cleaned.

2026-01-20 • via Tripadvisor
A
Arturo • solo_traveller • ca
7
Overall good experience.
Pros:

Super friendly staff. Very spacious suite.

Cons:

The room was very loud. I could hear the people from the suite over mine walking and moving stuff. At some point, even the kitchen was vibrating.

2026-01-20 • via Nuitee
K
Kilberg • solo_traveller • ca
7
Satisfactory
Pros:

Fine but could use some other neat option for people who don't eat pork

Cons:

A shuttle to and from the airport

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • ca
8
Pros:

Breakfast was good

Cons:

The loud neighbours next door and above us.

2026-01-19 • via Nuitee
S
Sherri Vegso • family_with_children • ca
7
2026-01-18 • via Nuitee
J
jessicamT689TD • Family
2
.
Pros:

Could not stay as we do not have a credit card and would not let us put a deposit with debit...

2026-01-16 • via Tripadvisor
R
Rahul • solo_traveller • ca
10
2026-01-16 • via Nuitee
C
conniet916 • Business • Jasper National Park, Alberta
10
Exceptional Customer Service
Pros:

It feels like coming home on every visit. A big genuine greeting from Eden at reception, Heather at breakfast and Asnita (likely misspelled) at checkout is always heartwarming. Always 5 stars!!!!

2026-01-08 • via Tripadvisor
A
April • couple • ca
10
Amazing!
Pros:

Is very clean, close to shopping, breakfast is great. And staff are amazing!

Cons:

N/A

2025-12-22 • via Nuitee
H
Happiness00589805030 • Family
10
Love the hotel, would recommend to everyone
Pros:

The hotel was amazing, the staff were polite and helpful. The room was perfect. The breakfast had so many options for me and my son, over all I would give it a rating of 10 out of 10

2025-12-17 • via Tripadvisor
B
Brandi • couple • ca
3
Pictures make it look WAY nicer than it is!
Pros:

Easy access. Good location. Friendly staff.

Cons:

This wasn’t a super cheap room $220/ night. I expected better. Room smelled like urine. Old ratty furniture. Furnace/AC was LOUD- bring ear plugs if you want any sleep.

2025-12-07 • via Nuitee