City Towers Apartments

Hotels
7.9 (89 reviews)
2 Maungawhau Road , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
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Review Highlights

Pros:
Great location
Comfortable beds
Convenient amenities
Efficient check-in/check-out process
Cons:
Limited staff presence at reception
Cleanliness issues
Noise disturbances
Value for money concerns

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests praising the cleanliness of the rooms while others mentioned issues with cleanliness of certain items.
Service
7.7
Service received mixed reviews, with some guests appreciating prompt responses and efficiency, while others mentioned a lack of staff presence at reception.
Location
8.3
Location was highly praised by guests for being close to key areas like town, Newmarket, and public transportation.
Room Quality
7.5
Rooms were generally described as comfortable and well-equipped, but some guests mentioned noise disturbances and cleanliness issues.
Amenities
7.6
Varied opinions on amenities provided, with positive mentions of well-equipped units but some guests wanting improvements like soundproofing and cleaner facilities.
Value for Money
6.5
Mixed feelings on the value for money, with some guests feeling it was reasonable for the location while others thought certain services could be improved for the price.
Food and Beverage
7.3
Food and beverage services received positive feedback for being convenient and well-received by guests, although some wished for more variety.
Overall Experience
7.6
Overall, guests had a generally positive experience and expressed willingness to return, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 10:41

Property Description

Convenient Location
City Towers Apartments, a short walk from Auckland Hospital and Auckland Museum, offers easy access to key attractions.

Comfortable Accommodation
Choose from king or twin rooms with a kitchenette and modern amenities for a cozy stay.

Accessible City Exploration
Perfectly situated near train stations and bus routes, our property provides effortless exploration of Auckland’s highlights.

Book now for a convenient and comfortable stay at City Towers Apartments!

Important information:

Please note a weekly housekeeping service is provided for guests staying more than 7 days.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for NZD 20 per person per night when using an existing bed.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 89 reviews
Cleanliness: 7
Service: 7.7
Location: 8.3
Room Quality: 7.5
Amenities: 7.6
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.6
S
Simon • solo_traveller • nz
8
2025-10-04 • via Nuitee
C
Catherine • couple • nz
8
Pros:

Great location. Spacious. Sunny.

2025-08-30 • via Nuitee
C
Charlie • couple • au
10
Highly recommended!.
Pros:

Friendly and respectful staff. Room was Clean and Tidy, Very close to the city and shopping centre. Love the fact that there is a kitchen to prepare and cook.

Cons:

There was nothing that I didn't like.

2025-08-29 • via Nuitee
S
Shelley • couple • nz
8
2025-08-08 • via Nuitee
K
Khaled • extended_group • nz
8
2025-07-27 • via Nuitee
M
Mary Ann • solo_traveller • nz
10
2025-07-26 • via Nuitee
S
sarah • couple • nz
3
2025-07-25 • via Nuitee
C
Chew • young couple • sg
6
Feedback on stay at city towers
Pros:

Very clean, microwave n cutlery provided
Appreciate the upgrade but ground floor would have been better
Generally prompt replies from you

Cons:

1. Should set up communication via WhatsApp, easier for us
2. Nobody was at the reception throughout our stay
3. Only 1 teaspoon provided
4. Should provide 2 tea or coffee sachet for 2 pax per day
5. No tissue provided
6. No soap dish - I DIY my own
7. No dish detergent and sponge
8. No hand soap for kitchen
9. Use liquid dispenser, refill, less wastage
10. Towel bar so far from shower
11. Kitchen blinds doesn't cover window fully, can see through from outside, no privacy
12. No Netflix or HBO, free movies

2025-06-21 • via Nuitee
T
Tearne • solo traveller • nz
8
I was up for surgery my stay met all expectations and I would definitely stay again .
Cons:

Please clean the couch in 202

2025-06-19 • via Nuitee
B
Bartosz • solo traveller • pl
8
Certainly worth of booking
2025-06-14 • via Nuitee
S
Skelley • young couple • nz
9
Superb
Pros:

close to town, comfy as and everything I needed

2025-05-26 • via Nuitee
J
Jim • solo traveller • nz
7
Quite a pleasant stay overall in a quiet, clean ,warm room , with good WiFi
Pros:

A large ground room , acceptably clean and well maintained

Cons:

It was almost impossible to find someone ( ANYONE ! ) in Reception , which area seemed totally untenanted throughout the day

2025-05-16 • via Nuitee
E
Erik • with friends • nz
8
Very good
Pros:

Always a great stay. This is my 3rd stay here. Amazing location walking distance to Newmarket and the domain. Check-in and check out are simple and efficient. Parking is great and free with stay very handy in auckland.

Cons:

Didn't have any tea bags and liked the previous room layout I had before but otherwise small gripes, but overall, I'm very happy to stay here when I'm up in auckland

2025-04-29 • via Nuitee
C
Chaya • family with young children • au
10
Exceptional
2025-04-13 • via Nuitee
M
Matilda • with friends • nz
8
Very good
2025-03-06 • via Nuitee
G
Gillian • solo traveller • gb
8
Great stay was exactly what I needed at the time
Pros:

Lovely wee apartment had everything you needed. Close to the local bus stops or just a 40min walk to the centre. Quiet at night.

Cons:

It needs sound proofing hear the neighbours from all sides, the washing machines could do with a clean where the detergent goes.

2025-02-26 • via Nuitee
M
Margaret • solo traveller • gb
8
Very well equipped apartment in a good location
Pros:

The apartment was spacious and had everything I needed including a generous supply of tea, coffee etc. There was access to a laundry. There was a very helpful information booklet with useful advice about food shops (NB Woolworth’s supermarket in Westfield has now reopened and the station is a bit further away than 4 minutes)

Cons:

The reception was never staffed whilst I was there. In particular this made arranging to leave bags somewhere after the 10.00am checkout a bit stressful as it took a while to get a reply to my emails. There needs to be a clearer mechanism for contacting the owners.

2025-02-17 • via Nuitee
P
Peter • young couple • au
7
Good
2025-02-13 • via Nuitee
A
Anthony • young couple • hk
2
Very poor
Pros:

What I like most is the convenient location.

Cons:

Too old everything

The carpet was not clean, the dining table was not clean and was old, which really affected the mood of dining.

2025-02-02 • via Nuitee
S
Sheryl • solo traveller • gb
9
Super comfortable, convenient units with everything you need!
Pros:

Super clean unit with private courtyard, comfortable bed, very well equipped - walking distance to coffee shops, supermarkets and shopping in Westfield, also just 10minutes walk to Domain Lodge and Auckland Hospital. (I was supporting a patient). Dual cycle AC unit to stay warm or cool if needed, and lovely opening windows/sliding door for fresh air. Super value.

Cons:

A bit of noise and water flowing down outside from upstairs units - maybe undergoing renovation - until quite late at night but it was not hugely disturbing for me, as I was up late in any case.

2025-01-28 • via Nuitee